Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
a month ago
ribezaz
Spotify Star
9904 Views
3 replies
9 likes
Security

9904 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
imksa
Newbie
493402 Views
981 replies
112 likes
Account

493402 Views
981 replies
112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1213899 Views
119 replies
117 likes
Account

1213899 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122649 Views
72 replies
12 likes
Account
Login
Premium

122649 Views
72 replies
12 likes

Profile Pic not showing in search results

Plan - FreeCountry - United States DeviceIphone XR, Macbook Pro 2017both updated My Question or IssueWe are running a spotify page for "Harvest Valley Church". Was able to change our profile picture of our logo on mobile and desktop, but when searchi...

dkmc914n1ndw48v
Visitor
Plan - Free Country - United States Device Iphone XR, Macbook Pro 2017 both updated My Question or Issue We are running a spotify page for "Harvest Valley Church"....
2020-03-23 8:53:10 PM
2020-03-25 1:37:08 PM
OneByBoo
Roadie
489 Views
1 replies
0 likes
Other

489 Views
1 replies
0 likes

Problema para ingresar

Al querer iniciar sesion la aplicacion no me deja, utilizo los datos correctos y me dice que ha ocurrido un error e intente mas tarde pero lleva todo el dia diciendome eso, ya he cambiado contraseña y sigue igualPlanPremiumCountry Device(Samsung gran...

Jaredortega00
Visitor
Al querer iniciar sesion la aplicacion no me deja, utilizo los datos correctos y me dice que ha ocurrido un error e intente mas tarde pero lleva todo el dia diciendome eso, ya he cambiado contraseña ...
2020-03-23 11:10:41 PM
2020-03-25 1:33:48 PM
OneByBoo
Roadie
651 Views
1 replies
0 likes
Account
Login
Premium

651 Views
1 replies
0 likes

Solved!!Superuser Contribution Some ads freezing the app

It's been happening to me for months. I have uninstalled every trace of it from my Mac and reinstalled and the issue is still there. It always seems to be people from Canada complaining about this. Perhaps there's not enough ads available to run in C...

dblackbear10
Visitor
It's been happening to me for months. I have uninstalled every trace of it from my Mac and reinstalled and the issue is still there. It always seems to be people from Canada complaining about this. P...
2020-02-11 7:16:28 AM
2020-03-25 10:31:41 AM
Peter
Spotify Legend
5340 Views
9 replies
11 likes

5340 Views
9 replies
11 likes

Solved!!Superuser Contribution Create a playlist and ask Amazon Alexa to play it

Hello there, I'm using Amazon Alexa on Sonos for several days now, and it works great. A thing I would like to know if it is possible to ask Alexa to play a playlist I created myself and the settings I should choose if this is possible. Naturally it ...

Teun
Casual Listener
Hello there, I'm using Amazon Alexa on Sonos for several days now, and it works great. A thing I would like to know if it is possible to ask Alexa to play a playlist I created myself and the...
2018-11-18 9:20:00 PM
2020-03-25 5:11:24 AM
Dannyabo
Visitor
6739 Views
4 replies
0 likes
Other

6739 Views
4 replies
0 likes

Solved!! Can't logg in- forgotten email

I've forgotten my email but still remember Username. Is there possibility to find it using username ? I have been logging in on my phone but once i log out i cannot get back to use this again. I am Premium member.

trisolitera21
Casual Listener
I've forgotten my email but still remember Username. Is there possibility to find it using username ? I have been logging in on my phone but once i log out i cannot get back to use this again. I am P...
2020-03-24 8:24:09 PM
2020-03-24 9:05:05 PM
Emilia_8
Community Legend
821 Views
3 replies
0 likes
Account

821 Views
3 replies
0 likes

Não consigo recuperar a senha

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNão consigo recuperar a senha, coloco o usuário mais diz que não existe nenhum e-mail associa...

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Não con...
2020-03-21 4:08:16 PM
2020-03-24 3:06:03 PM
Bittencourt
Spotify Star
577 Views
3 replies
0 likes
Account

577 Views
3 replies
0 likes

Solved!! Wrong account description

PlanPremiumCountryItalyDeviceHuawei Hello,I am using and also paying Spotify premium since months.Now I want to cancel it. But if I go in my account it says that I have the free one and that I am not paying, this way I cannot cancel.Also if I look fo...

Deba88
Casual Listener
Plan Premium Country Italy Device Huawei Hello, I am using and also paying Spotify premium since months. Now I want to cancel it. But if I go in my account it says that I have the fre...
2020-03-23 9:21:11 PM
2020-03-24 10:22:31 AM
Deba88
Casual Listener
1013 Views
5 replies
1 likes
Account
Free
Premium

1013 Views
5 replies
1 likes

disconnect spotify from facebook - can't find the answers

Hello, I can only imagine this is a tired subject. problem is that every source I try to use to do this yields me absolutely no outcome. So here goes:1. I'm trying to disconnect from facebook. I can't get a reset email to go to my email address. I we...

user-removed
Visitor
Hello, I can only imagine this is a tired subject. problem is that every source I try to use to do this yields me absolutely no outcome. So here goes: 1. I'm trying to disconnect from faceb...
2020-03-23 12:21:46 AM
2020-03-24 3:48:41 AM
user-removed
Not applicable
569 Views
2 replies
1 likes
Account
Other
Premium
Subscription

569 Views
2 replies
1 likes

password and email problem

Hi community, I have an official username for Volkswagen Arena and i forgot the email address. I can not reset password. How should i find the email address for resetting password. I only remember the username. Thanks.

volkswagenarena
Visitor
Hi community, I have an official username for Volkswagen Arena and i forgot the email address. I can not reset password. How should i find the email address for rese...
2020-03-17 8:13:48 PM
2020-03-23 9:47:41 PM
TiaGal1983
Visitor
1006 Views
2 replies
0 likes
Account

1006 Views
2 replies
0 likes

Solved!! How do you make yourself able to play a "dont play this again" song?

Im really not a pro at spotify PlanFreeCountryUnited StatesDeviceMotorola E4Operating SystemAndroid Nougat My Question or IssueThere was an icon on the mobile app, I had tapped it on a song that I was listening to and it said "Okay, we won't play thi...

OwO_Penguin
Regular
Im really not a pro at spotify 😛 Plan Free Country United States Device Motorola E4 Operating System Android Nougat My Question or Issue There was an icon on the mobile app, I had ...
2020-03-23 7:17:43 PM
2020-03-23 9:13:16 PM
OwO_Penguin
Regular
1369 Views
5 replies
0 likes
Free
Other

1369 Views
5 replies
0 likes

Songs that I haven't heard appear to me

My Question or IssueSometimes I get emails from Spotify to change my password. I ignore them and delete them. Also, lately on all my devices, in the list of recent songs, songs that I have not listened appear. Sorry if you don't understand. I am usin...

espixx
Regular
My Question or Issue Sometimes I get emails from Spotify to change my password. I ignore them and delete them. Also, lately on all my devices, in the list of recent songs, songs that I have ...
2020-03-23 5:41:04 PM
2020-03-23 6:47:23 PM
espixx
Regular
538 Views
2 replies
0 likes
Account

538 Views
2 replies
0 likes

Premium not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI cannot seem to get my student premium account to work. I have checked that the bank payment...

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I canno...
2020-03-23 3:17:17 PM
2020-03-23 6:37:55 PM
OneByBoo
Roadie
424 Views
1 replies
0 likes
Premium

424 Views
1 replies
0 likes

Solved!! Student Discount - Medical School?

I am in medical school and was wondering if that counts towards the student discount. I am in school and paying quite a large tuition, not to mention I already have been paying for Spotify Premium for 2+ years.

lilcat19
Casual Listener
I am in medical school and was wondering if that counts towards the student discount. I am in school and paying quite a large tuition, not to mention I already have been paying for Spotify Premium fo...
2014-03-26 5:02:02 AM
2020-03-23 2:05:06 PM
ons0bvfyfniphro
Visitor
9051 Views
4 replies
0 likes

9051 Views
4 replies
0 likes

Superuser Contribution Fans also like gone on web app

Opened web app and this feature is gone. I really only use Spotify for research to discover or audition albums for my collection. Is this permanent or a glitch? This would make Spotify useless for me.

Bb_Blues
Regular
Opened web app and this feature is gone. I really only use Spotify for research to discover or audition albums for my collection. Is this permanent or a glitch? This would make Spotify useless for me...
2020-03-20 7:49:16 AM
2020-03-23 12:12:46 PM
Ivan
Spotify Legend
552 Views
2 replies
1 likes
Other

552 Views
2 replies
1 likes

Solved!! Profie name change

there is no button where I can change the viewed profile name.. How can I fix that? I already done the standard tecnhique from spotify guide (that says to go to the home, then Options, then view profile... ) but there is no button where I can modify ...

medrink
Casual Listener
there is no button where I can change the viewed profile name.. How can I fix that? I already done the standard tecnhique from spotify guide (that says to go to the home, then Options, then view prof...
2020-03-21 12:21:10 AM
2020-03-23 10:43:07 AM
OneByBoo
Roadie
971 Views
3 replies
0 likes
Free

971 Views
3 replies
0 likes

Charged twice each month

My Question or IssueI just looked at my credit card statements and discovered that I've been charged twice a month since august 2019. One charge is for a premium account, and one for a premium family account. I have followed all the instructions on y...

DiaFraHa
Newbie
My Question or Issue I just looked at my credit card statements and discovered that I've been charged twice a month since august 2019. One charge is for a premium account, and one for a premium fami...
2020-03-22 10:40:44 PM
2020-03-23 8:07:12 AM
OneByBoo
Roadie
407 Views
1 replies
0 likes
Subscription

407 Views
1 replies
0 likes

suscripción por compra amplificador yamaha

He comprado un amplficador yamaha y venia con una suscripcion premium s spotify (no indicaba si era por tiempo limitado) Hoy me han realizado un cobro a la tarjeta de credito me pueden ayudar indicandome si la suscripcion que venia con el amplificado...

rolandoa
Visitor
He comprado un amplficador yamaha y venia con una suscripcion premium s spotify (no indicaba si era por tiempo limitado) Hoy me han realizado un cobro a la tarjeta de credito ...
2020-03-18 6:05:23 PM
2020-03-22 9:15:48 AM
OneByBoo
Roadie
501 Views
1 replies
0 likes
Account
Premium
Subscription

501 Views
1 replies
0 likes

Location and streaming

PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello I was traveling out of the country a while back and used Spotify while overseas. My account i...

user-removed
Visitor
Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello I was travel...
2020-03-20 7:31:27 PM
2020-03-22 9:03:10 AM
OneByBoo
Roadie
2697 Views
1 replies
0 likes
Account

2697 Views
1 replies
0 likes

Account hacked and email unavailable

PlanStudent PremiumCountryUK Device(iPhone 7) My Question or IssueI had been logged out from my phone and noticed the last played song was something I had never played or seen before. I am now unable to login on any other devices as my password was a...

milesjezuita
Visitor
Plan Student Premium Country UK Device (iPhone 7) My Question or Issue I had been logged out from my phone and noticed the last played song was something I had never played or ...
2020-03-21 2:06:34 PM
2020-03-22 8:56:14 AM
OneByBoo
Roadie
701 Views
1 replies
0 likes
Account
Login
Premium
Security
Subscription

701 Views
1 replies
0 likes

Solved!! Je ne reçois pas l'email de réinitialisation du password

PlanPremiumCountryFranceDeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueBonjourJ'ai 2 comptes Spotify1 PREMIUM (mail *snip*)1 free (mail *snip*)Je reçois bien le mail de réinitialisation du password pour le compte free (via provider gmail)...

DidBlats
Casual Listener
Plan Premium Country France Device iPhone 8 Operating System iOS 13.3 My Question or Issue Bonjour J'ai 2 comptes Spotify 1 PREMIUM (mail *snip*) 1 free (mail *snip*) Je reçois b...
2020-03-19 2:03:55 PM
2020-03-21 4:46:46 PM
Luan
Spotify Star
3843 Views
5 replies
0 likes
Account

3843 Views
5 replies
0 likes

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