Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My Question or IssueHi All, I have this situation,I have a family plan registered, and I also the admin of the group.I invite 2 of my brothers, and 1 invitation works properly, no issues.but the other 1, got problem, he's unable to register (samsung ...
I just signed up for premium. At first it was a 30 day free trial, but I wanted the google home mini, so I upgraded to premium (not the trial), but never got any code or instructions on how to get the mini.
PlanPremiumCountryNew ZealandDeviceDesktop and Laptop, Random person: Blade S6Operating SystemWindows 10 A foreigner's music keeps playing on my Spotify. I believe that somehow, their account has been merged with mine. I have never met this person in...
PlanPremiumCountryUnited KingdomDevice(iPhone 7, PC)Operating System(iOS 10)My Question or Issuefacebook etc, tell you if there is suspisious activity with logins, and say where logins were from, they do not just blanket change your password, I have ...
good nightI have a question about gift card purchased in stores. Can I buy two cards that it is cumulative? For example, can I activate the code of the two cards to activate 2 months?
PlanPremiumCountrySwitzerland Device(Samsung Galaxy 9+)Operating System(Android) My Question or IssueMy account got hacked today, once again I can't believe that Spotify would let someone randomly change your email address without actually requesting...
I had a Premium Family Plan. My oldest son, myself, and my husband all had profiles. My younger son decided to do something to my account and I believe has reset/deleted my entire account. I know can log in but my account is back to the free account,...
My account was hacked this morning and somehow the hacker managed to change the email to my account and this went right over Spotify’s head so now I can’t cancel my premium subscription and I can no longer use my account. I’ve sent three emails to Sp...
PlanFree/PremiumCountryCanada My Question or IssueI haven't used my profile in a few years and am trying to restart my premium account. I forgot my password and am trying to reset. trying to reset my password but when I enter my email it says "The us...
PlanFamily PlanCountryCanada DevicePixel 3 My Question or IssueTo my family plan, I added my brother. For some reason, his home page for his music is not at all like mine or the rest of my family -- he does not have an all songs option to listen to a...
My Question or IssueUnable to access account through email or password, though I am able to provide other details such as payment/payment method verification and username. I've been gridlocked out of the account and all I'd like to do is access it on...
Hi, I have a doubt. I originally created a Spotify account with Facebook, and for that reason I can not link it to my current Spotify account. My question is, if I change the email of my Facebook account, can I link it with the Spotify account that i...
Hi!I have a huge problem creating my artist profile.I sign in with a new personal spotify account with my email, than i don't know what to do. I'm an indipendent and i use Tunecore, they’ll take care of getting my music in Spotify. So i can't underst...
There is no single Led Zeppelin original audio on the Spotify . Please help.PlanFreeCountryIndiaDevice(Pixel 2/ iPad 3/ PC)Operating System(Android Q Beta/ iOS / Windows 10) My Question
PlanFree intereseted in PremiumCountryspainDevicepcOperating Systempc My Question or Issuei think i had a subscription many years ago, at least over 4 years ago. anyhow im interested in trying premium as a game has been released that has spotify inte...
Dear All,I need HELPI do not no what to doI have written to support and the only answer is that i should write here in the communityMy email has been changed and on top of that I got an email from spotify in German saying spotify has changed my email...
PlanFree and PremiumCountrySpainDeviceMacbook AIROperating SystemmacOS Sierra 10.12.6 My Question or IssueI have joined to a family plan. Before I had a spotify free accont, and I still conserve it entering by facebook. I can not get my playlists and...
Hi, I am year 13 student in UK. I am trynna sign up for a student disocunt, however, when i got the student verification page, my school wasn't listed and i could not enter it manually. So i filled the school request form and i have been waiting for ...
PlanPremiumCountryGermany / DeutschlandDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueHallo werte Spotifier, ich muss leider ein wenig ausholen, um mein Problem begreifbar zu machen:Ich habe mir damals extra eigens für Facebook ei...
PlanFree/PremiumCountryU.S.Device(Iphone 8 plus)Operating SystemiOS 12.1.4My Question or IssueSo , I'm using a spotify account that I don't know the email too but it tells me the username I have premium on it and i've been trying to cancel it but I d...