Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
please do not remove my Family Premium. I deleted the named person from my list. I would like to continue to use Family Premium.Thank you
I am currently on a Mac OS. I have a spotify student U.S. accuont under the username ginnyconrad, and email *snip*. I no longer have access to this email account, as it was affiliated with my high school. I thought I had changed my email to go with m...
PlanFreeCountryUKDeviceDesktopOperating SystemWindows 10 My Question or Issue I have one specific playlist that doesnt appear on my profile when someone searches up my profile name. All my other public playlists you can see on my profile, but with th...
Hi Spotify, I changed my credit card and went to update my information. Every time I updated my information, it said that there was something wrong and a red screen came up. I checked both my cards and I have been charged a total of 7 times. I want t...
Hi, there are two artists named Lotus which both host music on Spotify. One Lotus is a jamtronica band from the US. The other Lotus is a house / electronic DJ from outside of the US, assumed based on the various languages he uses in his song naming. ...
PlanPremiumCountry USADevice(iPhone My Question or IssueI have a seperate account that was a premium account. I no longer have access to that email, as it was a college email which has no been shut off due to inactivity. Can I get help resetting the ...
Bonjour, Suite au renouvellement de ma CB, le prelevement de mon abonnement famille a echoue. J'ai indique mes nouvelles coordonnees bancaires mais je n'ai plus acces a mon compte famille, je ne trouve qu'un abonnement premium.Avez-vous deje eu ce pr...
Hoje entrei em contato com o suporte atraves do chat online porque um smartphone desconhecido invade sempre meu Spotify no trabalho. O atendente (Vinicius D) disse que, para iniciar e por motivos de seguranca, iria desativar minha conta e pediu para ...
Merhabalar, ben spotify ogrenci kampanyasi icin kartima belirli bi miktar yukleme yapip ogrenci kampanyasini satin almak icin isleme basladim kart bilgilerimi girdim, gelen sms kodunu onayladim ve spotify tarafindan islem tamamlanana dek ucret alinmi...
**bleep** cocuklari kartimdan neden para cektiniz. Kime sordunuzda cektiniz hirsiz gibi. Sulalenizi sikicem kimsiniz siz, sikindirik sitenize girdim premium iptal yok, size ulasmaya calistim 1 tane kontak formunuz yok, telefon numaraniz yok, email ad...
I've been using Spotify free version for the past few months and kinda stopped using it a while back, but decided to upgrade to premium. Problem was , it wouldn't log me back in saying my 'username and password' don't match. So I tried to reset my pa...
PlanFreeCountry USADeviceWindows 10 DesktopOperating SystemWindows 10 My Question or Issue My spotify app on my computer doesn't show any songs. It loads the playlists, but they're blank and shows "0 songs". On open.spotify.com, however, it shows eve...
PlanFreeCountryFinlandDeviceLaptopOperating SystemWindows 10 My Question or IssueMy spotify stopped working a while ago and i can't seem to do anything about it.Things i've tried already:1. Uninstalled spotify completely and downloaded it again: Didn...
I've recently been added to a Premium for Family subscription, but the invitation email didn't show up in my inbox, so I thought I'd try just logging onto my account. I hadn't used my account for a while, so when I tried to login and it kept saying m...
Hi all, I need help getting into my spotify acc. I'v registered with my facebook account and it is still connected. However anytime I try to log in it says "You do not have a Spotify account connected to your Facebook account." I also see my username...
Hey community, this is my first post, but I have run into quite some troubles with the administration of the Spotify account when linked to Facebook. In my opinion, Spotify should refer to shortcomings when connected with Facebook account, because: -...
PlanPremiumCountry UKDeviceLaptopOperating SystemWindows 10 My Question or Issue I am all of a sudden unable to log in to my account (this is a new account I made to report this). I do not even know what the recovery email is, it is possibly an old w...
When I signed in to Spotify using Facebook, my username was still garbled with numbers and letters, not my Facebook username. How do I correctly display my username on Spotify?
PlanPremiumCountry UK My Question or Issue I am VERY frustrated!! I can login online using 'login with facebook' but not using my password. I can't login on the app at all. So I tried to rest my password - but no email was sent to my account. I am lo...
Trying to login to my Spotify premium account but can’t remember my password and can’t login to my old email account that I signed up with to reset my password is there anyone that can help?