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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88219 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
739154 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
755965 Views
18 replies
29 likes
PlanPremiumCountrySwedenDevice(Samsung Galaxy 9, huawei,xbox one,msi laptop)Operating System(Android , Windows 10,etc.)Why cant i acces the eq on all my devices..and if not how can i choose on what device it will shown..??
Plan Premium Country Sweden Device (Samsung Galaxy 9, huawei,xbox one,msi laptop) Operating System (Android , Windows 10,etc.) Why cant i acces the eq on all my devices..and if not how can i ...
Regular
2976 Views
1 replies
2 likes
Plan FreeCountry United Kingdom Device Macbook Pro mid 2014Operating System macOs 10.14.3 My Question or IssueI am using Spotify every day. My daily mix disappered on Web player. However, they are avaible on my phone(iPhone 8).
Plan Free Country United Kingdom Device Macbook Pro mid 2014 Operating System macOs 10.14.3 My Question or Issue I am using Spotify every day. My daily mix disappered on We...
Spotify Star
479 Views
1 replies
0 likes
Hi there, my premium plan was cancelled without warning a month or two ago and I'm just wondering why and if I could possibly get access to it again?My mobile app was logged out all of a sudden so I tried to log back in but received an error message ...
Hi there, my premium plan was cancelled without warning a month or two ago and I'm just wondering why and if I could possibly get access to it again? My mobile app was logged out all of a sudden so ...
Spotify Star
860 Views
1 replies
0 likes
PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or IssueToday my username changed to the generated characters (22vaxffl7lquxplcduvkxilqa) rather than my original name i've been using for months now.When you search for my original name ...
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue Today my username changed to the generated characters (22vaxffl7lquxplcduvkxilqa) rather than my original n...
Spotify Star
1760 Views
8 replies
1 likes
https://community.spotify.com/t5/Accounts/Unable-to-change-country-without-changing-email-address/m-p/4631960 I've already tried this before. Due to changing circumstances, spotify seems to have unfortunately become my best option again.One problem.....
https://community.spotify.com/t5/Accounts/Unable-to-change-country-without-changing-email-address/m-p/4631960 I've already tried this before. Due to changing circumstances, spotify se...
Regular
360 Views
2 replies
0 likes
Hey, i am trying to use my spotify account in Samsung S10, but its unable to reset using my mail id. message which is poping up is change your country. what could be possible way to use my spotify account in both cell phones. or if not possible kindl...
Hey, i am trying to use my spotify account in Samsung S10, but its unable to reset using my mail id. message which is poping up is change your country. what could be possible way to use my s...
Casual Listener
492 Views
2 replies
1 likes
My Question or IssueHi, why have you not implemented 2fa yet? There was just an attempt at stealing my premium account, and looking through your site i see that this issue has been raised before, but you haven't done anything.Why do you not have a se...
My Question or Issue Hi, why have you not implemented 2fa yet? There was just an attempt at stealing my premium account, and looking through your site i see that this issue has been raised before, b...
Visitor
25551 Views
9 replies
36 likes
PlanPremiumCountryNZDeviceHP laptop and Samsung Galaxy S7 EdgeOperating SystemWindows 10 My Question or Issueevery like week or so, i log on and suddenly i'm following all of these artists i've never heard of or playlists of music that i don't listen...
Plan Premium Country NZ Device HP laptop and Samsung Galaxy S7 Edge Operating System Windows 10 My Question or Issue every like week or so, i log on and suddenly i'm following all ...
Spotify Star
629 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceNone My Question or Issue Is this email legit? Don't think it is but want to check
Plan Premium Country UK Device None My Question or Issue <Community Rock Star edit - removed personal info to protect other's security> Is this email leg...
Spotify Star
9134 Views
1 replies
0 likes
Hi, I am using Spotify Premium almost 2 years already, but two weeks ago I received an email to reverify my account and for some reason I didn’t succeed then. Today I decided to try again and I was shocked how bad my experience was again with this Sh...
Hi, I am using Spotify Premium almost 2 years already, but two weeks ago I received an email to reverify my account and for some reason I didn’t succeed then. Today I decided to try ag...
Visitor
93390 Views
13 replies
5 likes
PlanPremiumCountryUKDeviceiPhone 6S and on DesktopOperating SystemiOS 12.2 and Windows 10 My Question or IssueSeveral songs, all at the end of the albums, have disappeared from their albums, while the rest of the album remains. I first noticed this j...
Plan Premium Country UK Device iPhone 6S and on Desktop Operating System iOS 12.2 and Windows 10 My Question or Issue Several songs, all at the end of the albums, have disapp...
Roadie
865 Views
1 replies
1 likes
PlanPremiumCountrySweden My Question or IssueMy account have been hijacked and I'm still logged in. They've changed the email so I can't change my password and I can't change my password since they have changed my email.What should I do?
Plan Premium Country Sweden My Question or Issue My account have been hijacked and I'm still logged in. They've changed the email so I can't change my password and I can't change my pa...
Roadie
857 Views
3 replies
0 likes
I have an iPhone X and premium and on the few latest Spotify updates (currently version 8.5.1) I have been noticing that the equalizer that I have turned on won’t stay on the next time I open the app.Example:I open Spotify and turn on the equalizer a...
I have an iPhone X and premium and on the few latest Spotify updates (currently version 8.5.1) I have been noticing that the equalizer that I have turned on won’t stay on the next time I open the app...
Gig Goer
903 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XROperating SystemMy Question or IssueI deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night when I upgraded my iphone. I'm now unable to log back into spotify p...
Plan Premium Country USA Device iPhone XR Operating System My Question or Issue I deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night w...
Casual Listener
455 Views
2 replies
0 likes
Plan: FreeCountry: MalaysiaDevice: iPhone X, Lenovo Legion Y520Operating System: iOS 12.2, Windows 10My question or issue:I have a playlist that I had started since September 2016, and it has about 900 songs in it now. I tried playing songs that I've...
Plan: Free Country: Malaysia Device: iPhone X, Lenovo Legion Y520 Operating System: iOS 12.2, Windows 10 My question or issue: I have a playlist that I had started since September 2016...
Casual Listener
1259 Views
3 replies
0 likes
Plan:PremiumCountry:United States DeviceRokuOperating SystemWindows 10 My Question or Issue:I am looking to combine my Hulu and Spotify accounts. They both have different e-mail addresses. 1) If I combine them am I able to log into my Hulu account wi...
Plan: Premium Country: United States Device Roku Operating System Windows 10 My Question or Issue: I am looking to combine my Hulu and Spotify accounts. They both have ...
Community Legend
3955 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice My Question or IssueBasically, I went to purchase the Google home mini and everything went through correctly. I then received an email a few minutes later saying that my order was cancelled. I tried to reorder it with t...
Plan Premium Country Canada Device My Question or Issue Basically, I went to purchase the Google home mini and everything went through correctly. I then received an email a few minutes ...
Community Legend
1163 Views
6 replies
1 likes
PlanFreeCountryPolandDevicePCOperating Systemwin7 My Question or IssueI heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned registry editor. I did download it again and still the same problem. What should I d...
Plan Free Country Poland Device PC Operating System win7 My Question or Issue I heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned&...
Newbie
630 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceN/AOperating SystemN/A My Question or IssueWhen the Google Home Mini promotion was still active, I reserved one and was told by the webpage that I needed to wait until there was stock(?). Later, I got an email with a lin...
Plan Premium Country Canada Device N/A Operating System N/A My Question or Issue When the Google Home Mini promotion was still active, I reserved one and was told by the webpage that...
Casual Listener
1116 Views
3 replies
0 likes
This is a message to customer support. This forum is so confusing that i dont know where to find it. I reset my computer, and forgot my password. When i reset my password via my email my account was lost. I got demoted to spotify free, still have to ...
This is a message to customer support. This forum is so confusing that i dont know where to find it. I reset my computer, and forgot my password. When i reset my password via my email my acc...
Spotify Star
530 Views
1 replies
0 likes
