Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
9004 Views
1 replies
9 likes
Security

9004 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
g2_gdlm
Casual Listener
481492 Views
979 replies
111 likes
Account

481492 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1210805 Views
119 replies
117 likes
Account

1210805 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120844 Views
72 replies
12 likes
Account
Login
Premium

120844 Views
72 replies
12 likes

Logged in at former workplace

PlanPremiumCountry US My Question or IssueHi, so somehow, my password got saved to the register ipad at work. I quit my job a month ago and my former co workers are usign my account to play their music in the store. I already changed my password but ...

Shel3
Newbie
Plan Premium Country US My Question or Issue Hi, so somehow, my password got saved to the register ipad at work. I quit my job a month ago and my former co workers are usig...
2019-06-07 11:38:27 PM
2019-06-08 10:57:56 PM
Bethany_Dawn
Community Legend
329 Views
1 replies
0 likes
Security

329 Views
1 replies
0 likes

It’s Like someone else used my account

I have a premium account and I just opened it on my phone and all my playlists are gone and there are 4 new ones that I didn’t put there and when I opened spoitfy on my pc my playlists were there but 10 seconds later and everything changed same as my...

SassyLuchador
Newbie
I have a premium account and I just opened it on my phone and all my playlists are gone and there are 4 new ones that I didn’t put there and when I opened spoitfy on my pc my playlists were there but...
2019-06-08 3:46:27 PM
2019-06-08 8:07:36 PM
Billy-J
Spotify Star
289 Views
1 replies
0 likes
Account
Login
Premium
Security

289 Views
1 replies
0 likes

account locked?

PlanPremiumCountryUSDevice(iPhone XOperating SystemiOS 12 My Question or Issuetried to jump on spotify and was logged out of my phone even though i never am entered password and its not working, tried on pc which has my pass stored and still not work...

user-removed
Visitor
Plan Premium Country US Device (iPhone X Operating System iOS 12 My Question or Issue tried to jump on spotify and was logged out of my phone even though i never am ent...
2019-06-08 7:02:21 PM
2019-06-08 7:59:25 PM
Billy-J
Spotify Star
523 Views
1 replies
0 likes
Account
Login
Premium
Security
Subscription

523 Views
1 replies
0 likes

Superuser Contribution LOST ACCOUNT

Plan: Family PlanFree/Premium: PremiumCountry: NC, USA Device: iPhone XS Max(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just recently received an email in a ...

Help-Me-Please
Casual Listener
Plan: Family Plan Free/Premium: Premium Country: NC, USA Device: iPhone XS Max (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, W...
2019-05-30 10:17:25 AM
2019-06-08 4:44:39 PM
Peter
Spotify Legend
422 Views
2 replies
0 likes
Account
Login
Premium
Security

422 Views
2 replies
0 likes

Superuser Contribution My account seems to have been deleted overnight.

PlanPremiumCountryUSDeviceiPhone SEOperating SystemWindows 10 My Question or IssueI made this account just so I could post this, but my actual account doesn't seem to exist anymore. I last used it two days ago, but when I went to use it today, I had ...

user-removed
Visitor
Plan Premium Country US Device iPhone SE Operating System Windows 10 My Question or Issue I made this account just so I could post this, but my actual account doesn't seem to exist a...
2019-05-30 6:23:27 AM
2019-06-08 4:27:50 PM
Peter
Spotify Legend
768 Views
4 replies
0 likes
Account

768 Views
4 replies
0 likes

Login issue

PlanFree My Question or IssueI've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which email I used before - and my username is not connected to my FB ac...

user-removed
Visitor
Plan Free My Question or Issue I've been logged out of my devices - computer and iphone. I've tried resetting the password but I don't receive the reset email - and I've forgotten which em...
2019-06-06 7:49:50 PM
2019-06-08 2:22:30 PM
ListenToGlobal
Composer
662 Views
3 replies
0 likes
Account
Login

662 Views
3 replies
0 likes

PASSWORD ACCOUNT AND PASSWORD EMAIL FORGOTTEN

PlanFreeCountry DeviceBQ Aquaris U PlusOperating SystemAndroid My Question or IssueI'm trying to reset my spotify account but I need to do it with an old e-mail account which password I don't remember either. So, is there any way to log in or necessa...

gmr_90
Newbie
Plan Free Country Device BQ Aquaris U Plus Operating System Android My Question or Issue I'm trying to reset my spotify account but I need to do it with an old e-mail account ...
2019-06-07 10:05:23 PM
2019-06-08 5:55:14 AM
Billy-J
Spotify Star
462 Views
1 replies
0 likes
Account

462 Views
1 replies
0 likes

Someone is using my account from an unknown device

PlanFreeCountryUSA DeviceiPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo basically, when ever I use Spotify it disconnects me from my music and says it’s playing from another device(web fox) and when I press for...

Morgan83103
Newbie
Plan Free Country USA Device iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So basically, when ever I use Spotify it discon...
2019-06-07 11:35:00 PM
2019-06-08 5:48:48 AM
Billy-J
Spotify Star
415 Views
1 replies
0 likes
Account
Login
Security

415 Views
1 replies
0 likes

Google Home mini CAN

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi There - I was successful in ordering my Google Home Mini during the spotify promo but it w...

Susan21
Newbie
Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi There - I...
2019-06-07 6:15:05 PM
2019-06-08 5:47:24 AM
Billy-J
Spotify Star
300 Views
1 replies
0 likes
Account
Other
Premium

300 Views
1 replies
0 likes

Solved!!Superuser Contribution Random Numbers as Username

Plan Premium Country US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been wanting to cancel premium subscription but I forgot what email I used for this accoun...

noovified
Newbie
Plan Premium Country US Device iPhone X Operating System iOS 12.4 My Question or Issue I have an another account, [snip - Community Moderator edit], and I have been w...
2019-06-07 4:38:12 PM
2019-06-07 4:57:06 PM
Katerina
Spotify Legend
554 Views
1 replies
0 likes
Account

554 Views
1 replies
0 likes

Superuser Contribution Cant reset password

Plan Premium Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue I have no email connected to the account and I need someone to help me connect an email to it so I can reset my password. I am paying for premium and have no access to ...

Nlopiccolo
Casual Listener
Plan Premium Device Samsung Galaxy 9 Operating System iOS 10 My Question or Issue I have no email connected to the account and I need someone to help me connect an ema...
2019-06-06 7:06:22 PM
2019-06-07 3:43:41 PM
Katerina
Spotify Legend
532 Views
3 replies
0 likes
Account
Login
Premium

532 Views
3 replies
0 likes

if I have a spotify artist account I have to pay a premium subscription.

because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.

djpazto
Newbie
because if I have a spotify artist account I have to pay a premium subscription... I would like to know if it is necessary for me to pay for a subscription if I have music which is on your platform.
2019-06-07 12:26:01 PM
2019-06-07 3:00:37 PM
OneByBoo
Roadie
5128 Views
1 replies
2 likes
Account
Free
Login
Other
Premium
Security
Subscription
Unlimited

5128 Views
1 replies
2 likes

Mute artist

PlanPremiumCountryUKDevice(iPhone Xs / Windows 10)Operating System(iOS 12, Windows 10,etc.) My Question or IssueI would like to know how to mute an artist. I have read it is now possible but I can’t find it either on my phone or Windows Apps.

jlax83
Newbie
Plan Premium Country UK Device (iPhone Xs / Windows 10) Operating System (iOS 12, Windows 10,etc.) My Question or Issue I would like to know how to mute an artist. I have read it is ...
2019-06-07 12:50:04 PM
2019-06-07 2:00:51 PM
ontvrgl
Regular
1090 Views
1 replies
0 likes
Premium

1090 Views
1 replies
0 likes

Superuser Contribution can't log in or reset password

Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The username for this account is jjdevoe2001 and I just want ...

user-removed
Visitor
Yeah I have a premium account and I randomly was logged out of my account and I can't use the reset password form because the email I used to set up the account I no longer have access to. The userna...
2019-06-05 2:59:01 PM
2019-06-07 12:57:11 PM
Katerina
Spotify Legend
1404 Views
9 replies
3 likes
Account

1404 Views
9 replies
3 likes

Locked out of my login

PlanPremiumCountry Device(iPhone 6Operating System(iOS 10 My Question or IssueSuddenly Spotify is not recognizing my username and/or password.I set up the (premium) account a long time ago, and now can’t access the email address I used to try a passw...

user-removed
Visitor
Plan Premium Country Device (iPhone 6 Operating System (iOS 10 My Question or Issue Suddenly Spotify is not recognizing my username and/or password. I set up the (premium) ac...
2019-06-06 11:39:02 AM
2019-06-07 12:06:31 PM
user-removed
Not applicable
936 Views
2 replies
0 likes
Account
Login
Premium
Subscription

936 Views
2 replies
0 likes

Facebook login not working

PlanPremiumCountrySingapore DeviceHP 840 G5Operating SystemWindows 10 Pro My Question or IssueI downloaded spotify on a new device and am trying to login with my existing facebook account, however, i keep encountering the 'Error code: 3' message. I h...

alex_toale
Newbie
Plan Premium Country Singapore Device HP 840 G5 Operating System Windows 10 Pro My Question or Issue I downloaded spotify on a new device and am trying ...
2019-06-07 10:35:08 AM
2019-06-07 12:00:31 PM
A_Musicophile
Community Legend
417 Views
1 replies
0 likes
Account
Login

417 Views
1 replies
0 likes

Solved!! Biblioteca do Spotify Premium

Minha conta Spotify está incluída no Plano Familiar, mas minha biblioteca não atualiza para o modo premium e permanece como se fosse a biblioteca do Spotify grátis. Alguém me ajuda!!!

guilherme20yxz
Casual Listener
Minha conta Spotify está incluída no Plano Familiar, mas minha biblioteca não atualiza para o modo premium e permanece como se fosse a biblioteca do Spotify grátis. Alguém me ajuda!!!
2019-06-06 10:35:54 PM
2019-06-07 11:05:20 AM
Luan
Spotify Star
604 Views
3 replies
0 likes
Premium

604 Views
3 replies
0 likes

how i change my email ?

my spotify account is associated with my facebook account.i have changed my email on facebook, but still have the old email in spotify. how i change my email on spotify (when is associated with facebook ) ?

user-removed
Visitor
my spotify account is associated with my facebook account. i have changed my email on facebook, but still have the old email in spotify. how i change my email on spotify (when is assoc...
2019-06-06 11:24:06 AM
2019-06-07 11:01:40 AM
OneByBoo
Roadie
378 Views
3 replies
0 likes
Account
Login

378 Views
3 replies
0 likes

Solved!! Major Account Email/Password Troubles

Premium For Family SubscriptionCanada DeviceiPhone 7, Macbook Air (2017)Operating SystemiOS 12, MacOS Mojave My Question or Issue Recently, my account has been running into some major troubles, I've noticed that all of my devices have been signed out...

limentum
Newbie
Premium For Family Subscription Canada Device iPhone 7, Macbook Air (2017) Operating System iOS 12, MacOS Mojave My Question or Issue Recently, my account has b...
2019-06-06 7:13:55 PM
2019-06-07 10:12:19 AM
OneByBoo
Roadie
373 Views
1 replies
0 likes
Account
Security

373 Views
1 replies
0 likes

Spotify automatically logging in on other devices.

Plan: Spotify premium (student)Country: USDevice: iPhone 7Operating System IOS ?My Question or IssueI am signed in to Spotify on my phone. I got Spotify on another device with the same Apple ID and when I opened it I was automatically signed in to my...

jnd-iparis
Newbie
Plan: Spotify premium (student) Country: US Device: iPhone 7 Operating System IOS ? My Question or Issue I am signed in to Spotify on my phone. I got Spotify on another device with the same Appl...
2019-06-07 7:29:50 AM
2019-06-07 10:08:45 AM
OneByBoo
Roadie
2585 Views
1 replies
0 likes
Account
Login
Premium
Security
Subscription

2585 Views
1 replies
0 likes

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