Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2 weeks ago
Meghanleegill
Casual Listener
4837 Views
1 replies
9 likes
Security

4837 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
yesterday
placeboinme
Newbie
466988 Views
977 replies
111 likes
Account

466988 Views
977 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1206197 Views
119 replies
117 likes
Account

1206197 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
115759 Views
72 replies
12 likes
Account
Login
Premium

115759 Views
72 replies
12 likes

Superuser Contribution Can't login or reset

PlanPremiumCountryUKDeviceN/AOperating SystemN/A My Question or IssueLast week spotify randomly logged me out of my account on both phone and PC and when I tried to log back in I couldn't. I'm unable to reset my password as I no longer have access to...

user-removed
Visitor
Plan Premium Country UK Device N/A Operating System N/A My Question or Issue Last week spotify randomly logged me out of my account on both phone and PC and when I tried to log back ...
2019-05-19 3:44:33 PM
2019-05-25 2:03:23 PM
Peter
Spotify Legend
698 Views
2 replies
1 likes
Account
Login
Premium

698 Views
2 replies
1 likes

Log in failed error

Alright,I am very angry at the moment because the app sent me billions of notifications to pay my bill or my premium would get cancelled.Just before it got cancelled and my songs and stuff are gone I updated my pay method and got premium again before...

AmyLeeGod
Casual Listener
Alright,I am very angry at the moment because the app sent me billions of notifications to pay my bill or my premium would get cancelled.Just before it got cancelled and my songs and stuff are gone I...
2019-05-24 10:51:48 PM
2019-05-25 12:50:57 PM
AmyLeeGod
Casual Listener
572 Views
3 replies
0 likes
Account
Premium

572 Views
3 replies
0 likes

Superuser Contribution Can’t play songs in recent update

PlanPremium CountryCanada DeviceiPhone 8 plus Operating SystemiOS 10 My Question or IssueWith the latest update, while a playlist is playing and I navigate elsewhere and click on a song. It does not pkay. All the time. I just cannot seem to pkay a so...

Nearlynubile
Music Fan
Plan Premium Country Canada Device iPhone 8 plus Operating System iOS 10 My Question or Issue With the latest update, while a playlist is playi...
2019-05-18 3:22:45 PM
2019-05-25 10:04:08 AM
Peter
Spotify Legend
1265 Views
3 replies
1 likes
Premium

1265 Views
3 replies
1 likes

Superuser Contribution Lost the ability to edit albums for no obvious reason

Previously I have been able to only save certain songs from an album and have only those songs appear in my library, as of last night I only have the option to save the entire album and can no longer remove individual songs from my library. This chan...

Bipolarbear207
Casual Listener
Previously I have been able to only save certain songs from an album and have only those songs appear in my library, as of last night I only have the option to save the entire album and can n...
2019-05-17 8:28:42 AM
2019-05-25 8:18:15 AM
Peter
Spotify Legend
2262 Views
4 replies
2 likes
Account
Other

2262 Views
4 replies
2 likes

Log me out please

Help please I want to log out of all sessions.PlanPremiumCountryU.S.DeviceSamsung galaxy note 8Operating SystemAndroid Oreo My Question or Issue

Loserdude21
Newbie
Help please I want to log out of all sessions. Plan Premium Country U.S. Device Samsung galaxy note 8 Operating System Android Oreo My Question or Issue
2019-05-25 6:06:12 AM
2019-05-25 7:45:43 AM
Billy-J
Spotify Star
440 Views
1 replies
0 likes
Premium

440 Views
1 replies
0 likes

Links not working and friend cant follow me

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueIve uploaded a few episode now and i have not been able to share any of them. When i attempt to, when you click on the link, it opens a pages that says "Sorry cant find tha...

Chris_Hunter
Casual Listener
Plan Free Country USA Device Desktop Operating System Windows 10 My Question or Issue Ive uploaded a few episode now and i have not been able to share any of them. When i attem...
2019-04-14 1:53:35 AM
2019-05-25 5:30:43 AM
Chris_Hunter
Casual Listener
912 Views
2 replies
0 likes
Account
Free
Other

912 Views
2 replies
0 likes

Superuser Contribution I pay for premium every month but app says I don't have a membership/lost all my songs

I've had Spotify premium for over a year. As per usual on the 22nd of the month I get charged $9.99 for my premium membership however, two days ago I lost all my saved songs in the library AND my playlists on my account. Every time I log into my acco...

user-removed
Visitor
I've had Spotify premium for over a year. As per usual on the 22nd of the month I get charged $9.99 for my premium membership however, two days ago I lost all my saved songs in the library AND my pla...
2019-05-23 4:08:56 AM
2019-05-25 4:31:39 AM
user-removed
Not applicable
790 Views
2 replies
0 likes

790 Views
2 replies
0 likes

Different usernames

After Spotify support had to delete my account and then activate it,my username is different. I now how to username. How can I change it to the username I’m using here. And why can’t you delete your own account? Security reasons or something? Thanks.

user-removed
Visitor
After Spotify support had to delete my account and then activate it,my username is different. I now how to username. How can I change it to the username I’m using here. And why can’t you delete your ...
2019-05-24 11:09:02 PM
2019-05-25 2:37:12 AM
user-removed
Not applicable
1079 Views
8 replies
1 likes
Other

1079 Views
8 replies
1 likes

Solved!! Moving Playlists Between Accounts

I was in contact with a Spotify help 3 days ago as I wanted to change the address linked to my Spotify account. They suggested I make a new account and re-register for Premium on that one. They said they would be able to transfer my playlists to the ...

ericia
Newbie
I was in contact with a Spotify help 3 days ago as I wanted to change the address linked to my Spotify account. They suggested I make a new account and re-register for Premium on that one. They said ...
2019-05-24 10:30:35 PM
2019-05-24 10:54:16 PM
PauletteR
Regular
715 Views
2 replies
0 likes
Account
Premium

715 Views
2 replies
0 likes

Can’t login

Hi, earlier today my mother was logged out of her Spotify account and she now cannot log back in. We have tried all possible password combinations, we have tried multiple password resets (no email arrives) and we have tried to login via Facebook (say...

beamergirl
Newbie
Hi, earlier today my mother was logged out of her Spotify account and she now cannot log back in. We have tried all possible password combinations, we have tried multiple password resets (no email ar...
2019-05-24 5:27:30 PM
2019-05-24 6:13:49 PM
Jose_M
Spotify Star
702 Views
1 replies
1 likes
Login

702 Views
1 replies
1 likes

Solved!!Superuser Contribution Multiple Accounts, One's Frozen

PlanFreeCountryUnited StatesDeviceAcer Aspire 3Operating SystemWindows 10 My Question or IssueI was transfering playlists, artists, etc. to a new account. I still had 2 playlists to transfer until my old account stopped updating. On my old account I ...

AustinHCook
Casual Listener
Plan Free Country United States Device Acer Aspire 3 Operating System Windows 10 My Question or Issue I was transfering playlists, artists, etc. to a new account. I still had 2 playl...
2019-05-17 7:31:53 PM
2019-05-24 12:39:15 PM
Peter
Spotify Legend
1378 Views
2 replies
1 likes
Account

1378 Views
2 replies
1 likes

Account wiped completely

OK i dont know what the heck has happened but my account has been completely wiped. All my starred songs are gone, my playlists, my friends list...gone. My account seems to have been downgraded back to a free account (ive had premium for the last 6 m...

bluelightning19
Casual Listener
OK i dont know what the heck has happened but my account has been completely wiped. All my starred songs are gone, my playlists, my friends list...gone. My account seems to have been downgraded back ...
2019-05-24 11:02:17 AM
2019-05-24 11:16:54 AM
bluelightning19
Casual Listener
656 Views
1 replies
0 likes
Account

656 Views
1 replies
0 likes

Superuser Contribution Merged Accounts = 'Empty' Tracks

For some reason I had 2 Shazam accounts. These have been merged and although the it looks as though the 2 histories have been merged too only a portion of the tracks appear in the playlist in Spotify. The full list is 192 only 105 show. I have tried ...

TJHarling
Casual Listener
For some reason I had 2 Shazam accounts. These have been merged and although the it looks as though the 2 histories have been merged too only a portion of the tracks appear in the playlist in Spotify...
2019-05-10 10:38:39 PM
2019-05-24 11:12:19 AM
Peter
Spotify Legend
1537 Views
3 replies
0 likes
Account
Other

1537 Views
3 replies
0 likes

ACCOUNT HACKED AND CANT RECOVER!!!

My account has been hacked, the email and password changed and now I cannot regain control! I noticed that in my recently played and other playlists that a load of new and completely alien tracks started creeping in. I cancelled the premium but have ...

jake5nake
Newbie
My account has been hacked, the email and password changed and now I cannot regain control! I noticed that in my recently played and other playlists that a load of new and completely alien tracks sta...
2019-05-24 1:11:09 AM
2019-05-24 5:34:35 AM
Jᴀᴄᴋ
Roadie
503 Views
1 replies
0 likes
Account

503 Views
1 replies
0 likes

Huge error made by Spotify

Uhm... it's a bit awkward... I used to share the Spotify Family package with myex, with who we haven't been together anymore for a long time and now my currentpartner invited me to join her family and now she sees me under herfamily overview as my ex...

Rumberg
Regular
Uhm... it's a bit awkward... I used to share the Spotify Family package with my ex, with who we haven't been together anymore for a long time and now my current partner invited me to join her famil...
2019-05-23 8:26:20 PM
2019-05-23 9:04:42 PM
Jᴀᴄᴋ
Roadie
685 Views
9 replies
0 likes
Account

685 Views
9 replies
0 likes

Problem with the "download playlist"

Ok, I'm on premium. I downloaded the playlists that I listen the most (pc and android). The next day I go out and surprise! None of those paylists was downloaded, so I had to use my data. It is the first time it happens to me. What happened? In that ...

user-removed
Visitor
Ok, I'm on premium. I downloaded the playlists that I listen the most (pc and android). The next day I go out and surprise! None of those paylists was downloaded, so I had to use my data. It is the f...
2019-05-22 11:40:20 PM
2019-05-23 7:28:41 PM
Jᴀᴄᴋ
Roadie
449 Views
1 replies
0 likes
Premium

449 Views
1 replies
0 likes

Superuser Contribution Soy premium pero mí biblioteca es del free

nd help.

Notchamo
Casual Listener
nd help.
2019-05-22 2:20:03 PM
2019-05-23 1:40:53 PM
Notchamo
Casual Listener
878 Views
2 replies
0 likes
Premium

878 Views
2 replies
0 likes

Cannot connect to facebook

So here is my problem. I created Spotify account through Facebook. I used it for many years, then I deleted my Facebook profile completely. Ending with my Spotify account name being just string of numbers. I want my account name to be something coole...

user-removed
Visitor
So here is my problem. I created Spotify account through Facebook. I used it for many years, then I deleted my Facebook profile completely. Ending with my Spotify account name being just string of nu...
2019-05-15 5:15:40 PM
2019-05-23 1:35:12 PM
user-removed
Not applicable
1609 Views
4 replies
0 likes
Connect
Desktop

1609 Views
4 replies
0 likes

Superuser Contribution The Music Stop after 6-7 seconds

Hi there, When i play music, if that is a new song, after 6 second it stops, but if the song is saved, it don't start. In all way when i play a song, spotify tell me "Cannot play the current song".How i solve?PlanFree/PremiumDevicePCOperating SystemW...

user-removed
Visitor
Hi there, When i play music, if that is a new song, after 6 second it stops, but if the song is saved, it don't start. In all way when i play a song, spotify tell me "Cannot play the current s...
2019-05-14 9:51:56 PM
2019-05-23 10:47:47 AM
Katerina
Spotify Legend
5422 Views
3 replies
0 likes
Account

5422 Views
3 replies
0 likes

Superuser Contribution Random songs for no reason: Solution (Probably my account was hacked)

Hello! I wrote few months later about this because there is no information anywhere. I've had a premium account for about 3 years, and suddenly began to play itself randomly a certain kind of music, more specifically music of "Drill Beats" (I've neve...

Dgm3
Casual Listener
Hello! I wrote few months later about this because there is no information anywhere. I've had a premium account for about 3 years, and suddenly began to play itself randomly a certain ...
2018-12-06 8:23:35 PM
2019-05-23 10:42:21 AM
Daisy
Spotify Legend
1067 Views
1 replies
0 likes
Account
Premium
Security

1067 Views
1 replies
0 likes

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