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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080943 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080943 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50021 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50021 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146531 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146531 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Need to change my email address

I have a new email address but I am unable to tell Spotify about it. Its instructions are incorrect: Go to Account Settings, click Edit Profile, and change the email address. The Email Address field is uneditable! Can some member of the Spotify brass...

  • Newbie
  •   I have a new email address but I am unable to tell Spotify about it. Its instructions are incorrect: Go to Account Settings, click Edit Profile, and change the email address. The Email Addres...
  • Xenia
  • Moderator
  • 2526 Views
  • 3 replies
  • 5 likes
  • 2526 Views
  • 3 replies
  • 5 likes

Superuser Contribution I'm a Premium Subscriber but I Need to Go Online First to Play Songs

I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premium though. Thanks.

  • Newbie
  • I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premi...
  • JulianA_Bogota
  • Roadie
  • 253 Views
  • 1 replies
  • 0 likes
  • Premium
  • 253 Views
  • 1 replies
  • 0 likes

Invalid Redirect Uri on login

PlanFreeCountryTurkeyDevicePC/Chrome BrowserOperating SystemUbuntu 16.04 My Question or IssueI am using the web app. When i try to log in it gives me an error "Invalid Redirect Uri" in a possibly oauth authorization popup. After i close the popup and...

  • Casual Listener
  • Plan Free Country Turkey Device PC/Chrome Browser Operating System Ubuntu 16.04   My Question or Issue I am using the web app. When i try to log in it gives me an error "Invalid Redire...
  • Zopieux
  • Regular
  • 2707 Views
  • 1 replies
  • 2 likes
  • Login
  • 2707 Views
  • 1 replies
  • 2 likes

Superuser Contribution Lost access to email account + forgot Spotify passwort = Can't use account anymore, but have to pay

PlanFree/PremiumCountry DeviceanyOperating Systemany My Question or Issue Hello. I lost access to my email account with what I registered once at Spotify. In turn, I cant recall the passwort of my spotify account, but still have to pay for it. I even...

  • Newbie
  • Plan Free/Premium Country   Device any Operating System any   My Question or Issue    Hello. I lost access to my email account with what I registered once at Spotify. In...
  • Alfredo
  • Roadie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Remove Facebook profile picture and make it Spotify default picture instead?

I want to remove my Facebook profile picture from my Spotify account and make it the default Spotify one instead. How can I do this?

  • Casual Listener
  •   I want to remove my Facebook profile picture from my Spotify account and make it the default Spotify one instead. How can I do this?
  • kx1m
  • Newbie
  • 2352 Views
  • 4 replies
  • 1 likes
  • Account
  • 2352 Views
  • 4 replies
  • 1 likes

Someone Hijacking my account

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue I've been having this issue where there is a random account hijacking mine. They will play Spanish music. It'd be fine except I pay for Spotify now and I'...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue  I've been having this issue where there is a random account hij...
  • IguanaSetup
  • Community Legend
  • 225 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 225 Views
  • 2 replies
  • 0 likes

Superuser Contribution 1 year subscrition but charging me twice already

My Question or Issue I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something for this issue. Thank you!

  • Newbie
  •     My Question or Issue  I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something f...
  • Melody
  • Community Manager
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! removal of a device from my account

PlanpremiumCountryUnited kingdom Deviceiphone seOperating Systemios 11.3.1 My Question or IssueMy niece is using my account on her Alexa device without permission. I have changed my account password but she can still log in. Any ideas how I can remov...

  • Casual Listener
  • Plan premium Country United kingdom   Device iphone se Operating System ios 11.3.1   My Question or Issue My niece is using my account on her Alexa device without permission.&nbs...
  • imattolo
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

removal of device

PlanpremiumCountryUnited KingdomDeviceiphone seOperating Systemios 11.3.1 My Question or IssueMy niece keeps using my account on her alexa device without my permission. I have changed my account password but she can still log in. Some help please.

  • Casual Listener
  • Plan premium Country United Kingdom Device iphone se Operating System ios 11.3.1   My Question or Issue My niece keeps using my account on her alexa device without my permission. ...
  • IguanaSetup
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot connect to facebook

When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.

  • Newbie
  • When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.
  • JulianA_Bogota
  • Roadie
  • 359 Views
  • 1 replies
  • 0 likes
  • Login
  • 359 Views
  • 1 replies
  • 0 likes

CANT FIND MAIL

i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it

  • Newbie
  •   i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it
  • Tildew03
  • Music Fan
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Name ändern

Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht. Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird

  • Newbie
  • Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht.  Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird 
  • LlukKas
  • Composer
  • 1186 Views
  • 1 replies
  • 0 likes
  • Account
  • 1186 Views
  • 1 replies
  • 0 likes

Cannot Login in to the Web Player

PlanFreeCountry USAOperating SystemWindows 10 The web player worked until about a week ago. Now whenever I try to login, the pop-up that usually appears for a split second now displays the following error message: INVALID_CLIENT: Invalid redirect URI...

  • Casual Listener
  • Plan Free Country  USA Operating System Windows 10   The web player worked until about a week ago. Now whenever I try to login, the pop-up that usually appears for a split second now...
  • Deliganli
  • Casual Listener
  • 417 Views
  • 5 replies
  • 3 likes
  • Login
  • 417 Views
  • 5 replies
  • 3 likes

Solved!! Account got hacked

PlanPremiumCountryGermanyDeviceComputer, Playstation, Xiamo Redmi Note Pro 4Operating SystemiOS 10, Windows 10 My Question or Issue My account "coverurazz" got hacked and I can not change my password, because I can´t remember which email I took for v...

  • Casual Listener
  • Plan Premium Country Germany Device Computer, Playstation, Xiamo Redmi Note Pro 4 Operating System iOS 10, Windows 10   My Question or Issue  My account "coverurazz" got hacked an...
  • LlukKas
  • Composer
  • 443 Views
  • 3 replies
  • 0 likes
  • 443 Views
  • 3 replies
  • 0 likes

One family member studying in Australia

PlanFreeCountryAustralia/MalaysiaDeviceiPhone 7 plusOperating SystemiOS My Question or Issue My family wants to sign up for Family Plan in Malaysia but I am currently studying in Australia and my country for Spotify is currently Australia. Do i need ...

  • Casual Listener
  • Plan Free Country Australia/Malaysia Device iPhone 7 plus Operating System iOS   My Question or Issue  My family wants to sign up for Family Plan in Malaysia but I am currently st...
  • Maxim
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Premium
  • 255 Views
  • 1 replies
  • 0 likes

Account hacked

Today i got a email saying thad my email was changed from my accountand nwo iam logged out fo it and cant cancel my premium really need help with this

  • Not applicable
  • Today i got a email saying thad my email was changed from my account and nwo iam logged out fo it and cant cancel my premium    really need help with this
  • Loxer
  • Spotify Star
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

how do we find a user on the new spotify update?

How do i search up a user to look at their playlists on the new spotify update ?

  • Casual Listener
  • How do i search up a user to look at their playlists on the new spotify update ?  
  • Maxim
  • Spotify Star
  • 6252 Views
  • 10 replies
  • 0 likes
  • 6252 Views
  • 10 replies
  • 0 likes

Facebook and new account problem

PlanBoth Free and PremiumCountryUK DeviceSamsung A5, ms surface, ipad, lg tvOperating System(iOS 10, Android ?, Windows 10.) My Question or IssueI have a facebook associated free account - now have new (premium) account. Spotify has allowed me to do ...

  • Newbie
  •   Plan Both Free and Premium Country UK  Device Samsung A5, ms surface, ipad, lg tv Operating System (iOS 10, Android ?, Windows 10.)   My Question or Issue I have a faceboo...
  • Jollof
  • Composer
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! ISSUES with Family Plan - very frustrating

PlanFree Country Device Operating System My Question or Issue My wife signed up to Spotify Family plan and sent me an invite. I accepted the invite and filled in the required info - name, address and postal code. It worked fine for the first week the...

  • Casual Listener
  • Plan Free   Country   Device   Operating System   My Question or Issue     My wife signed up to Spotify Family plan and sent me an invite. I accepted the inv...
  • EthanS1
  • Community Legend
  • 7676 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 7676 Views
  • 3 replies
  • 0 likes