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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290186 Views

529 replies

34 likes

Account
Free
  • 290186 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13654 Views

6 replies

11 likes

Security
  • 13654 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540848 Views

990 replies

114 likes

Account
  • 540848 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129632 Views

74 replies

12 likes

Account
Login
Premium
  • 129632 Views
  • 74 replies
  • 12 likes

Solved!! Username has changed to numbers

My Question or Issuemy username has changed from my facebook name to a random string of numbers. ive tried to delete spotify, didnt help. username:11138694464PlanPremiumCountryenglandDevicemac/ pc windows 10 and s8

Casual Listener

My Question or Issue my username has changed from my facebook name to a random string of numbers. ive tried to delete spotify, didnt help. username:11138694464 Plan Premium Country england Devi...

caroejohnson

Roadie

1028 Views

2 replies

1 likes

Account
  • 1028 Views
  • 2 replies
  • 1 likes

Solved!! Offline listening

PlanpremiumCountryCzech republicDevice(iPhone 6sOperating System(iOS 10 My Question or IssueI have premium account and I used to listen my music offline. But I have changed phone and now its not possible to listen offline? How can I fix that?

Casual Listener

  Plan premium Country Czech republic Device (iPhone 6s Operating System (iOS 10   My Question or Issue I have premium account and I used to listen my music offline. But I have c...

Billy-J

Spotify Star

872 Views

5 replies

0 likes

Premium
  • 872 Views
  • 5 replies
  • 0 likes

Accounts

Hi For some reason I got logged out from Spotify on my iPhone so I got an email for a new one. In the mean time i logged in via my facebook account, when I later got the email with the new password I logged in to my "normal" account but all my playli...

Visitor

Hi   For some reason I got logged out from Spotify on my iPhone so I got an email for a new one. In the mean time i logged in via my facebook account, when I later got the email with the new p...

Jose_M

Spotify Star

474 Views

1 replies

0 likes

Account
  • 474 Views
  • 1 replies
  • 0 likes

Release radar playlist

HiI've noticed that the release radar playlist doesn't seem to be able to update itself. What's wrong ? What can i do ? TksSimon

Newbie

Hi I've noticed that the release radar playlist doesn't seem to be able to update itself.  What's wrong ?  What can i do ?  Tks Simon

OneByBoo

Roadie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Cany access old account at all. Still being charged

PlanPremiumCountryUsaDevice Galaxy s8+Operating SystemAndroid My Question or IssueI cany access my old spotify account at all. I want to cancel my premium subscription but cannot log into anything related to the account with my bank info. How do I co...

Visitor

Plan Premium Country Usa Device  Galaxy s8+ Operating System Android   My Question or Issue I cany access my old spotify account at all. I want to cancel my premium subscription b...

chrismurray

Composer

886 Views

1 replies

1 likes

Account
  • 886 Views
  • 1 replies
  • 1 likes

Someone else is signed into my account?

My playlist keeps being interrupted while trying to listen to music, when I have a look I realise another unrecognised device is using my account and is signed into it: Before it's mentioned, yes, i've already gone to account and pressed "Sign out ev...

Casual Listener

My playlist keeps being interrupted while trying to listen to music, when I have a look I realise another unrecognised device is using my account and is signed into it:     Before it...

Billy-J

Spotify Star

660 Views

1 replies

0 likes

Account
  • 660 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 aylık ödeme alınmış.

Bu ay nedense iki aylık ödeme almış profil türüm öğrenci spotify'i neden böyle oldu geçen ay parayı çekememişti bu ay para var diye mi kartta böyle yaptı?

Newbie

Bu ay nedense iki aylık ödeme almış profil türüm öğrenci spotify'i neden böyle oldu geçen ay parayı çekememişti bu ay para var diye mi kartta böyle yaptı? 

badumtss

Composer

537 Views

2 replies

0 likes

Premium
  • 537 Views
  • 2 replies
  • 0 likes

Solved!! Question about family plan!

Ok so I just got Spotify premium family, and am adding a roommate to the plan! My question is can any of the users I add to my family plan see my personal info (cc#)? Also can anyone on my family plan make changes to it, or just me as the owner? Than...

Newbie

Ok so I just got Spotify premium family, and am adding a roommate to the plan! My question is can any of the users I add to my family plan see my personal info (cc#)? Also can anyone on my family pla...

Luan

Spotify Star

742 Views

1 replies

0 likes

Account
Other
  • 742 Views
  • 1 replies
  • 0 likes

Spam mails regarding password change

PlanPremiumCountry DevicePc/oneplus 6Operating SystemWin 10/android My Question or IssueI keep getting mails from Spotify saying Ive recently tried to change my password. Is it some known bug or does someone really want my account? Its been going for...

Regular

Plan Premium Country   Device Pc/oneplus 6 Operating System Win 10/android   My Question or Issue I keep getting mails from Spotify saying Ive recently tried to change my password...

EthanS1

Community Legend

789 Views

6 replies

0 likes

Account
Login
  • 789 Views
  • 6 replies
  • 0 likes

Superuser Contribution My account has been hacked and I can't disable it

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account has been hacked and they changed the email and password but I dont know if premium...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My acco...

Katerina

Spotify Legend

854 Views

3 replies

0 likes

Account
  • 854 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can you listen to songs in album order anymore?

I have premium and the first problem is an issue on both desktop and Android and the second problem is more related to Android but I'd imagine it would affect desktop as well but I don't download on that version. Since the June update it seems there'...

Music Fan

I have premium and the first problem is an issue on both desktop and Android and the second problem is more related to Android but I'd imagine it would affect desktop as well but I don't download on ...

OutsidaII

Music Fan

12221 Views

5 replies

1 likes

Other
Premium
  • 12221 Views
  • 5 replies
  • 1 likes

Can’t log into my account but password wasn’t changed

if i can no longer get into my account, i’d like to cancel my premium. i also can’t change my password because the email connected to the account was hacked so i am unable to receive emails there.

Newbie

 if i can no longer get into my account, i’d like to cancel my premium. i also can’t change my password because the email connected to the account was hacked so i am unable to receive emails the...

Billy-J

Spotify Star

522 Views

1 replies

1 likes

Account
Premium
  • 522 Views
  • 1 replies
  • 1 likes

Pay via PayPal question

I am on the free plan and want to upgrade to premium. I am in Canada and use a Samsung Galaxy S8. I want to pay for a full year upfront and pay via PayPal. I am in Canada and double checked my country in my PayPal account matches the country in my sp...

Casual Listener

I am on the free plan and want to upgrade to premium. I am in Canada and use a Samsung Galaxy S8.  I want to pay for a full year upfront and pay via PayPal.  I am in Canada and double chec...

bibbsara

Casual Listener

769 Views

4 replies

0 likes

Premium
  • 769 Views
  • 4 replies
  • 0 likes

Account Facebook

Non riesco a disattivare facebook da spotifyVorrei chiudere definitivamente questo account

Newbie

Non riesco a disattivare facebook da spotify Vorrei chiudere definitivamente questo account

Jose_M

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

connexion premium

BonjourIl y a 3 mois de ca je me suis cree un compte spotify et je me suis abonnee premium avec 3 mois pour 0,99€. Il y a quelques jours j'ai du faire reinitialiser mon telephone et donc me reconnecter sur ce compte. Lorsque j'ai voulu me connecter ,...

Newbie

Bonjour Il y a 3 mois de ca je me suis cree un compte spotify et je me suis abonnee premium avec 3 mois pour 0,99€. Il y a quelques jours j'ai du faire reinitialiser mon telephone  et donc me r...

Jose_M

Spotify Star

758 Views

1 replies

0 likes

  • 758 Views
  • 1 replies
  • 0 likes

songs playing out of the blue changing pw does not fix

PlanPremiumCountryUSA DeviceiPhone XOperating SystemWindows 10 I have recently had numerous compromised accounts and it was only natural that my spotify account to be next. I have no idea how my information was leaked BUT ONE OF THESE COMPANIES has l...

Newbie

Plan Premium Country USA   Device iPhone X Operating System Windows 10   I have recently had numerous compromised accounts and it was only natural that my spotify account to be ne...

Jose_M

Spotify Star

1163 Views

3 replies

0 likes

Account
Security
Subscription
  • 1163 Views
  • 3 replies
  • 0 likes

Superuser Contribution Duplicates don't have higher chance of being played, why?

PlanPremium Im getting really frustrated with this. Theres a song I want to listen to very often.So I tried creating multiple duplicates of it on my playlist.But it doesnt matter, I just have to manually add it to queue. Is there any feature that doe...

Casual Listener

Plan Premium   Im getting really frustrated with this. Theres a song I want to listen to very often. So I tried creating multiple duplicates of it on my playlist. But it doesnt matter, I ju...

Peter

Spotify Legend

538 Views

2 replies

0 likes

Free
Other
Premium
  • 538 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution One Ok Rock songs not playing anymore

PlanPremiumCountryPhilippines DeviceSony Xperia Operating SystemAndroidMy Question or IssueI've been playing songs from the artist On Ok Rock on the app withno problem until today. I put on their "Eye of the Storm" album, and what happens is that the...

Newbie

Plan Premium Country Philippines  Device Sony Xperia  Operating System Android My Question or Issue I've been playing songs from the artist On Ok Rock on the app withno problem unt...

Peter

Spotify Legend

1307 Views

1 replies

0 likes

Account
Other
Subscription
  • 1307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removed a track from "titles" from "Library" by mistake

User from France,Devices : Linux mint Laptop and Android Phone I removed a track (or 2) by mistake from "titles" from "Library" and I can't find a way to find it back. I don't know the titles of the track(s). I watched in the history but I don't see ...

Newbie

User from France, Devices : Linux mint Laptop and Android Phone   I removed a track (or 2) by mistake from "titles" from "Library" and I can't find a way to find it back. I don't know the tit...

Peter

Spotify Legend

435 Views

1 replies

0 likes

Other
Premium
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Weird Song Started Playing and I Cannot Find it in my Play Queue History

I was listening to Spotify and suddenly I noticed that a weird some came on that was unlike any of the songs I had been listening to. It sounded very electric and computer generated and the only vocals were the words, "3, 2, 1". When I went to skip t...

Newbie

I was listening to Spotify and suddenly I noticed that a weird some came on that was unlike any of the songs I had been listening to. It sounded very electric and computer generated and the only voca...

Peter

Spotify Legend

752 Views

1 replies

0 likes

Other
Premium
  • 752 Views
  • 1 replies
  • 0 likes