Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
yesterday
Meghanleegill
Casual Listener
4537 Views
1 replies
9 likes
Security

4537 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
4 hours ago
Ryankewley
Newbie
464430 Views
976 replies
111 likes
Account

464430 Views
976 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205378 Views
119 replies
117 likes
Account

1205378 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113076 Views
72 replies
12 likes
Account
Login
Premium

113076 Views
72 replies
12 likes

the limit is less than 10,000 songs

let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted.But then I found out that I reached the limit when I had less than 9,300 songs dowloaded. I contacted the support and...

fsaffioti
Newbie
let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted. But then I found out that I reached the limit when I had less th...
2019-05-16 3:04:43 PM
2019-05-16 11:41:34 PM
Jose_M
Spotify Star
1278 Views
1 replies
0 likes

1278 Views
1 replies
0 likes

Lost 1 out of 2 accounts with same email

My Question or IssueI recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anymore. How do I get my 1st account back?

DavidTanTran
Newbie
My Question or Issue I recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anym...
2019-05-16 4:53:25 PM
2019-05-16 11:29:42 PM
Jose_M
Spotify Star
896 Views
1 replies
1 likes
Account

896 Views
1 replies
1 likes

Problemas com meu perfil musical

Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "nao sai de seus ouvidos" ou ainda "tocadas recenteme...

hbeserra
Newbie
Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "n...
2019-05-16 7:38:03 PM
2019-05-16 11:24:22 PM
Jose_M
Spotify Star
990 Views
1 replies
1 likes
Premium

990 Views
1 replies
1 likes

How does an Artist upload a video loop to Spotify?

buddiloso
Regular
How does an Artist upload a video loop to Spotify?
2019-05-16 8:56:14 PM
2019-05-16 11:21:45 PM
Jose_M
Spotify Star
3763 Views
1 replies
2 likes
Other

3763 Views
1 replies
2 likes

Solved!! Saved artists disappeared from list.

PlanFree Operating SystemWindows 10, in browser. My Question or IssueA few days ago I noticed that a significant amount of the artists I saved no longer appear in the list under the Artists tab. I do not recall ever doing anything that may have cause...

Dr_Somgosomgo
Regular
Plan Free Operating System Windows 10, in browser. My Question or Issue A few days ago I noticed that a significant amount of the artists I saved no longer appear in the list und...
2019-05-15 1:20:44 PM
2019-05-16 10:10:13 PM
mijn_spotify
Music Fan
3471 Views
5 replies
0 likes
Account
Free
Other

3471 Views
5 replies
0 likes

Solved!! How to login without the "ID" assigned to me

Very simply put. How do I login to spotify without using the "ID" assigned to me by spotify. Email doesnt work, i cant create a user name.

user-removed
Visitor
Very simply put. How do I login to spotify without using the "ID" assigned to me by spotify. Email doesnt work, i cant create a user name.
2019-05-16 9:15:45 PM
2019-05-16 9:57:44 PM
user-removed
Not applicable
707 Views
1 replies
0 likes
Account

707 Views
1 replies
0 likes

Solved!! Resubscribed and cant login on device with old account

I have recently resubscribed to Spotify Family Plan and could not login with the ID I used on my iphone. So I reset my password and it gave me some random string of numbers as my "ID". I successfully login on my laptop and sign up for Spotfy family p...

user-removed
Visitor
I have recently resubscribed to Spotify Family Plan and could not login with the ID I used on my iphone. So I reset my password and it gave me some random string of numbers as my "ID". I successfully...
2019-05-16 8:20:17 PM
2019-05-16 8:54:08 PM
user-removed
Not applicable
939 Views
6 replies
0 likes
Account

939 Views
6 replies
0 likes

Changing creditcard information

PlanPremiumCountrybelgium My Question or Issue I want to update my creditcard information. I tried following the steps the support page provided but it says there is a button “update” in the account section, where the plan info is, but I don’t see th...

Devoveer
Newbie
Plan Premium Country belgium My Question or Issue I want to update my creditcard information. I tried following the steps the support page provided but it says there is a...
2019-05-16 5:20:25 PM
2019-05-16 8:01:06 PM
Jᴀᴄᴋ
Roadie
454 Views
1 replies
0 likes
Premium

454 Views
1 replies
0 likes

Strange activity on account

PlanPremiumDeviceiPhone 7Operating SystemiOS 10My Question or IssueHi, Recently, Spotify started showing me all these weird suggestions for music. Music I had never heard and quite frankly didn't really like. It had songs in my 'Recently played' list...

NathanJanssens
Newbie
Plan Premium Device iPhone 7 Operating System iOS 10 My Question or Issue Hi, Recently, Spotify started showing me all these weird suggestions for music. Music I had never heard and q...
2019-05-16 4:56:02 PM
2019-05-16 8:00:52 PM
Jᴀᴄᴋ
Roadie
1645 Views
1 replies
0 likes
Account
Login
Security

1645 Views
1 replies
0 likes

Solved!! Is it possible to unlink Facebook if originally registered with it/transfer everything to new acct?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI originally registered with Facebook, but I've been meaning to delete facebook for a while and I don't think I can with my account linked to it. Is it possible to either tran...

superpie
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue I originally registered with Facebook, but I've been meaning to delete facebook for a while and I d...
2019-05-15 12:21:14 AM
2019-05-16 7:15:48 PM
superpie
Casual Listener
842 Views
2 replies
0 likes
Account
Premium

842 Views
2 replies
0 likes

Superuser Contribution 0,99 Euro offer still not received

PlanFree/PremiumCountryGermanyDeviceIPhone SE and Windows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey,I've already paid for Spotify Premium but I still didn't get it.Im still on free but I got my receipt. Could y...

repan76
Casual Listener
Plan Free/Premium Country Germany Device IPhone SE and Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I've already paid f...
2019-05-15 10:53:40 PM
2019-05-16 10:51:07 AM
Daisy
Spotify Legend
348 Views
4 replies
0 likes
Account
Premium
Subscription

348 Views
4 replies
0 likes

Superuser Contribution Can’t find my premium log in

I have just upgraded to a new phone and installed Spotify , but I can’t find the account that I am paying premium for - it doesn’t seem to be my Facebook log in or my usual email... how else can I find this out? I’ve got bank statements showing my pr...

Erinkell
Newbie
I have just upgraded to a new phone and installed Spotify , but I can’t find the account that I am paying premium for - it doesn’t seem to be my Facebook log in or my usual email... how else can I fi...
2019-05-16 8:22:17 AM
2019-05-16 10:40:06 AM
Daisy
Spotify Legend
336 Views
1 replies
0 likes
Account
Login
Premium

336 Views
1 replies
0 likes

Superuser Contribution Created new account and want old Facebook account saved playlists and songs back

I created and have used my facebook account to use Spotify and even had premium but i couldn't get my email on that account so i created a new one with my current email and now ive lost all my songs and playlists i love. How do i get them back withou...

karly4
Newbie
I created and have used my facebook account to use Spotify and even had premium but i couldn't get my email on that account so i created a new one with my current email and now ive lost all my s...
2019-05-13 1:41:14 AM
2019-05-16 9:56:28 AM
Peter
Spotify Legend
653 Views
2 replies
0 likes
Account

653 Views
2 replies
0 likes

Solved!! Can't log into my account

When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and there's an error code 3. I have spotify premium so I a...

ihabig
Casual Listener
When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and the...
2019-05-14 6:09:10 PM
2019-05-16 1:40:42 AM
Luan
Spotify Star
1151 Views
3 replies
0 likes
Account
Premium

1151 Views
3 replies
0 likes

Claiming an artist profile

Has anyone else had the experience when trying to claim their artist profile that the page just constantly displays three dots as if it's loading or processing, without ever finishing? I've tried two different browsers and cleared my cache, and after...

Avitable
Casual Listener
Has anyone else had the experience when trying to claim their artist profile that the page just constantly displays three dots as if it's loading or processing, without ever finishing? I've tried two...
2019-05-15 10:07:29 PM
2019-05-15 10:53:06 PM
Billy-J
Spotify Star
321 Views
1 replies
0 likes
Account
Other

321 Views
1 replies
0 likes

Completely Locked out of account

PlanFreeCountryUSA DeviceAll My Question or IssueI used to use Spotify a lot but took a break. When trying to log back in using Facebook, it doesn't let me. The different things I've tried:1. Choose Log In with Facebook - Error: You do not have a Spo...

Snowy3
Newbie
Plan Free Country USA Device All My Question or Issue I used to use Spotify a lot but took a break. When trying to log back in using Facebook, it doesn't let me. The diff...
2019-05-15 10:22:38 PM
2019-05-15 10:51:39 PM
Billy-J
Spotify Star
393 Views
1 replies
0 likes
Account
Login

393 Views
1 replies
0 likes

I have premium and my songs are downloaded however my music isn’t playing when I am offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Jaybc02
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-15 9:13:08 AM
2019-05-15 8:56:31 PM
Billy-J
Spotify Star
399 Views
3 replies
0 likes
Premium

399 Views
3 replies
0 likes

cant change email account

facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it. old email associated with current account: email i need to change to:

rebkphil
Casual Listener
facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it. old email associated with curren...
2018-03-02 10:15:13 PM
2019-05-15 7:19:30 PM
osornios
Spotify Star
572 Views
1 replies
0 likes
Help

572 Views
1 replies
0 likes

Using SMS token to verify family member instead of address

It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum subscription.The funny thing is Spotify does not allow t...

cjunwchen
Newbie
It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum ...
2018-03-04 5:15:34 PM
2019-05-15 7:18:21 PM
osornios
Spotify Star
375 Views
1 replies
0 likes
Premium
Subscription

375 Views
1 replies
0 likes

Account merged with a strangers, all songs deleted

Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, affecting many people with no response from the Spotify te...

christmasham
Newbie
Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, af...
2018-03-02 12:08:20 AM
2019-05-15 7:18:18 PM
osornios
Spotify Star
556 Views
1 replies
1 likes
Android
iOS

556 Views
1 replies
1 likes

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