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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4537 Views
  • 1 replies
  • 9 likes
  • Security
  • 4537 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464430 Views
  • 976 replies
  • 111 likes
  • Account
  • 464430 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205378 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205378 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113076 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113076 Views
  • 72 replies
  • 12 likes

the limit is less than 10,000 songs

let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted.But then I found out that I reached the limit when I had less than 9,300 songs dowloaded. I contacted the support and...

  • Newbie
  • let's start by saying that I hate the 10,000 songs limit as I've reached it after uploading about 50%-60% of the music that I wanted. But then I found out that I reached the limit when I had less th...
  • Jose_M
  • Spotify Star
  • 1278 Views
  • 1 replies
  • 0 likes
  • 1278 Views
  • 1 replies
  • 0 likes

Lost 1 out of 2 accounts with same email

My Question or IssueI recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anymore. How do I get my 1st account back?

  • Newbie
  • My Question or Issue I recently bought premium on my 2nd account, but when I tried logging in with my 1st account (FB linked), it only logged into the 2nd and now I cant log into my 1st account anym...
  • Jose_M
  • Spotify Star
  • 896 Views
  • 1 replies
  • 1 likes
  • Account
  • 896 Views
  • 1 replies
  • 1 likes

Problemas com meu perfil musical

Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "nao sai de seus ouvidos" ou ainda "tocadas recenteme...

  • Newbie
  • Toda vez que abro meu app aparecem artistas e musicas que eu não gosto e nem ouvi.... como parar isso? Por exemplo eu não curto musica sertaneja e a pagina inicial vem populada com esse genero sob "n...
  • Jose_M
  • Spotify Star
  • 990 Views
  • 1 replies
  • 1 likes
  • Premium
  • 990 Views
  • 1 replies
  • 1 likes

Solved!! Saved artists disappeared from list.

PlanFree Operating SystemWindows 10, in browser. My Question or IssueA few days ago I noticed that a significant amount of the artists I saved no longer appear in the list under the Artists tab. I do not recall ever doing anything that may have cause...

  • Regular
  • Plan Free   Operating System Windows 10, in browser.   My Question or Issue A few days ago I noticed that a significant amount of the artists I saved no longer appear in the list und...
  • mijn_spotify
  • Music Fan
  • 3471 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Other
  • 3471 Views
  • 5 replies
  • 0 likes

Solved!! How to login without the "ID" assigned to me

Very simply put. How do I login to spotify without using the "ID" assigned to me by spotify. Email doesnt work, i cant create a user name.

  • Visitor
  • Very simply put.    How do I login to spotify without using the "ID" assigned to me by spotify. Email doesnt work, i cant create a user name.       
  • user-removed
  • Not applicable
  • 707 Views
  • 1 replies
  • 0 likes
  • Account
  • 707 Views
  • 1 replies
  • 0 likes

Solved!! Resubscribed and cant login on device with old account

I have recently resubscribed to Spotify Family Plan and could not login with the ID I used on my iphone. So I reset my password and it gave me some random string of numbers as my "ID". I successfully login on my laptop and sign up for Spotfy family p...

  • Visitor
  • I have recently resubscribed to Spotify Family Plan and could not login with the ID I used on my iphone. So I reset my password and it gave me some random string of numbers as my "ID". I successfully...
  • user-removed
  • Not applicable
  • 939 Views
  • 6 replies
  • 0 likes
  • Account
  • 939 Views
  • 6 replies
  • 0 likes

Changing creditcard information

PlanPremiumCountrybelgium My Question or Issue I want to update my creditcard information. I tried following the steps the support page provided but it says there is a button “update” in the account section, where the plan info is, but I don’t see th...

  • Newbie
  •   Plan Premium Country belgium   My Question or Issue   I want to update my creditcard information. I tried following the steps the support page provided but it says there is a...
  • Jᴀᴄᴋ
  • Roadie
  • 454 Views
  • 1 replies
  • 0 likes
  • Premium
  • 454 Views
  • 1 replies
  • 0 likes

Strange activity on account

PlanPremiumDeviceiPhone 7Operating SystemiOS 10My Question or IssueHi, Recently, Spotify started showing me all these weird suggestions for music. Music I had never heard and quite frankly didn't really like. It had songs in my 'Recently played' list...

  • Newbie
  • Plan Premium Device iPhone 7 Operating System iOS 10 My Question or Issue Hi,   Recently, Spotify started showing me all these weird suggestions for music. Music I had never heard and q...
  • Jᴀᴄᴋ
  • Roadie
  • 1645 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1645 Views
  • 1 replies
  • 0 likes

Solved!! Is it possible to unlink Facebook if originally registered with it/transfer everything to new acct?

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI originally registered with Facebook, but I've been meaning to delete facebook for a while and I don't think I can with my account linked to it. Is it possible to either tran...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I originally registered with Facebook, but I've been meaning to delete facebook for a while and I d...
  • superpie
  • Casual Listener
  • 842 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 842 Views
  • 2 replies
  • 0 likes

Superuser Contribution 0,99 Euro offer still not received

PlanFree/PremiumCountryGermanyDeviceIPhone SE and Windows 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey,I've already paid for Spotify Premium but I still didn't get it.Im still on free but I got my receipt. Could y...

  • Casual Listener
  •   Plan Free/Premium Country Germany Device IPhone SE and Windows 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I've already paid f...
  • Daisy
  • Spotify Legend
  • 348 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 348 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t find my premium log in

I have just upgraded to a new phone and installed Spotify , but I can’t find the account that I am paying premium for - it doesn’t seem to be my Facebook log in or my usual email... how else can I find this out? I’ve got bank statements showing my pr...

  • Newbie
  • I have just upgraded to a new phone and installed Spotify , but I can’t find the account that I am paying premium for - it doesn’t seem to be my Facebook log in or my usual email... how else can I fi...
  • Daisy
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created new account and want old Facebook account saved playlists and songs back

I created and have used my facebook account to use Spotify and even had premium but i couldn't get my email on that account so i created a new one with my current email and now ive lost all my songs and playlists i love. How do i get them back withou...

  • Newbie
  • I created and have used my facebook account to use Spotify and even had premium but i couldn't get my email on that account so i created a new one with my current email and now ive lost all my s...
  • Peter
  • Spotify Legend
  • 653 Views
  • 2 replies
  • 0 likes
  • Account
  • 653 Views
  • 2 replies
  • 0 likes

Solved!! Can't log into my account

When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and there's an error code 3. I have spotify premium so I a...

  • Casual Listener
  • When I went onto my spotify app today, it tells me that I have been logged out. I try logging back in with my account (which I know for sure the username and password), but it says it's wrong and the...
  • Luan
  • Spotify Star
  • 1151 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1151 Views
  • 3 replies
  • 0 likes

Claiming an artist profile

Has anyone else had the experience when trying to claim their artist profile that the page just constantly displays three dots as if it's loading or processing, without ever finishing? I've tried two different browsers and cleared my cache, and after...

  • Casual Listener
  • Has anyone else had the experience when trying to claim their artist profile that the page just constantly displays three dots as if it's loading or processing, without ever finishing? I've tried two...
  • Billy-J
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 321 Views
  • 1 replies
  • 0 likes

Completely Locked out of account

PlanFreeCountryUSA DeviceAll My Question or IssueI used to use Spotify a lot but took a break. When trying to log back in using Facebook, it doesn't let me. The different things I've tried:1. Choose Log In with Facebook - Error: You do not have a Spo...

  • Newbie
  • Plan Free Country USA   Device All   My Question or Issue I used to use Spotify a lot but took a break.  When trying to log back in using Facebook, it doesn't let me. The diff...
  • Billy-J
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 393 Views
  • 1 replies
  • 0 likes

I have premium and my songs are downloaded however my music isn’t playing when I am offline

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 399 Views
  • 3 replies
  • 0 likes
  • Premium
  • 399 Views
  • 3 replies
  • 0 likes

cant change email account

facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it. old email associated with current account: email i need to change to:

  • Casual Listener
  • facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get into it so i need to change it.   old email associated with curren...
  • osornios
  • Spotify Star
  • 572 Views
  • 1 replies
  • 0 likes
  • Help
  • 572 Views
  • 1 replies
  • 0 likes

Using SMS token to verify family member instead of address

It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum subscription.The funny thing is Spotify does not allow t...

  • Newbie
  • It is extremly frustrated that family memeber has to use exactly same address when joining Premium Family subscription, since it is common to forget the address detail when sign up the Premimum ...
  • osornios
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 375 Views
  • 1 replies
  • 0 likes

Account merged with a strangers, all songs deleted

Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, affecting many people with no response from the Spotify te...

  • Newbie
  • Being a Spotify user for over 3 years — and using it literally everyday during that time. I'm leaving. This bug occurred today and after a quick search, I've found it to be an on-going issue, af...
  • osornios
  • Spotify Star
  • 556 Views
  • 1 replies
  • 1 likes
  • Android
    iOS
  • 556 Views
  • 1 replies
  • 1 likes