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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406178 Views
  • 958 replies
  • 107 likes
  • Account
  • 406178 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175901 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175901 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100019 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100019 Views
  • 68 replies
  • 10 likes

Superuser Contribution Can't login on all devices

PlanPremiumCountry DeviceSamsung Galaxy 8Operating SystemAndroid version 8.0.0 My Question or Issue I reset my password on my main account page. After resetting I logged out and back in to make sure it worked it did... only on my computer. After clea...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy 8 Operating System Android version 8.0.0   My Question or Issue  I reset my password on my main account page. After resettin...
  • Peter
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Login
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kaveri ei pääse kirjautumaan spotifytilille(Tili jumissa)

PremiumFinlandWindows 10 Kysyn tätä kaverin puolesta kun hän ei pääse kirjautumaan spotify tilille.Tili on tehty sähköpostilla joka ei ole enää käytössä, joten hän ei pysty nollaamaan salasanaa, eikä pääse kirjautumaan mihinkään spotify kanavaan. Til...

  • Casual Listener
  • Premium Finland Windows 10   Kysyn tätä kaverin puolesta kun hän ei pääse kirjautumaan spotify tilille. Tili on tehty sähköpostilla joka ei ole enää käytössä, joten hän ei pysty nollaamaan ...
  • Peter
  • Spotify Legend
  • 550 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 550 Views
  • 2 replies
  • 0 likes

Superuser Contribution Double Payment

My CC was charged twice. I only have one account and have been a premium member for a while. I have missed payments before, but this month was not the case and my payments this year were up to date. Is the a number to call to sort this out with custo...

  • Newbie
  • My CC  was charged twice. I only have one account and have been a premium member for a while. I have missed payments before, but this month was not the case and my payments this year were up to ...
  • Peter
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend's candian spotify acct hacked after using everyday for many years

Spotify emailed her saying that her email has changed recently to 'not her email'How does she get a quicker response if the avg response time is 3 days (for emails) and there's no faster online chat and phone alternative?

  • Newbie
  •  Spotify emailed her saying that her email has changed recently to 'not her email' How does she get a quicker response if the avg response time is 3 days (for emails) and there's no faster on...
  • Daisy
  • Spotify Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
    Subscription
  • 271 Views
  • 1 replies
  • 0 likes

Cant download

Even when downloading using cellular is turned on in settings cant download or via Wi-Fi

  • Newbie
  • Even when downloading using cellular is turned on in settings cant download or via Wi-Fi 
  • natashadirk
  • Regular
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

missing song(s) from playlist

PremiumUnited States DeviceMultiple Apple DevicesOperating System(iOS 12.1 My Question or IssueI have noticed some songs missing from a playlist. In particular, one song whose name and artist I cannot remember. No playlist has been deleted to recover...

  • Newbie
  •   Premium United States   Device Multiple Apple Devices Operating System (iOS 12.1   My Question or Issue I have noticed some songs missing from a playlist. In particular...
  • natashadirk
  • Regular
  • 233 Views
  • 2 replies
  • 0 likes
  • Other
  • 233 Views
  • 2 replies
  • 0 likes

Superuser Contribution cant login

i tried to login in with Facebook and 2 emails and change my password 3 times change my email 1 time deleted app 3 times I can't make a account becuase I used all of my emails. Everytime It loads it takes a while like it's about to go in but after a ...

  • Newbie
  • i tried to login in with Facebook and 2 emails and change my password 3 times change my email 1 time deleted app 3 times I can't make a account becuase I used all of my emails. Everytime It loads it ...
  • natashadirk
  • Regular
  • 363 Views
  • 2 replies
  • 0 likes
  • 363 Views
  • 2 replies
  • 0 likes

Superuser Contribution Someone using my account.

Someone keeps getting access to my account.I've removed their un-authorized offline device everyday for a month.I've changed my spotify, E-Mail and facebook password.I've removed them from my "family plan" which they upgraded too without my authoriza...

  • Casual Listener
  • Someone keeps getting access to my account. I've removed their un-authorized offline device everyday for a month. I've changed my spotify, E-Mail and facebook password. I've removed them fro...
  • natashadirk
  • Regular
  • 448 Views
  • 5 replies
  • 0 likes
  • Account
  • 448 Views
  • 5 replies
  • 0 likes

I want access to my late husbands account

Hi! I'm finally ready to look at my husbands playlists - if he has any. I can't find the password. I'm a premium user and pays for the whole subscription. How do I carry on? Living in Sweden, btw. C

  • Newbie
  • Hi!   I'm finally ready to look at my husbands playlists - if he has any. I can't find the password. I'm a premium user and pays for the whole subscription. How do I carry on? Living in Sweden...
  • natashadirk
  • Regular
  • 270 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 270 Views
  • 2 replies
  • 1 likes

Superuser Contribution i cant change my email address

the email address associated with my account is through facebook. it says i can change the email address by changing it in facebook. however, it hasn't actually changed. my old email is inactive because it was a college account and now i cant get int...

  • Casual Listener
  • the email address associated with my account is through facebook. it says i can change the email address by changing it in facebook. however, it hasn't actually changed. my old email is inactive beca...
  • natashadirk
  • Regular
  • 411 Views
  • 2 replies
  • 0 likes
  • 411 Views
  • 2 replies
  • 0 likes

Superuser Contribution email address

hi I already changed my email address on my facebook account but on my spotify profile, it still shows my old email address and when i asked for help you replied on my old email address which i cannot access anymore, and i can't see what you replied ...

  • Newbie
  • hi I already changed my email address on my facebook account but on my spotify profile, it still shows my old email address and when i asked for help you replied on my old email address which i canno...
  • natashadirk
  • Regular
  • 419 Views
  • 2 replies
  • 0 likes
  • 419 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play all songs from artist

Plan premiumCountry USA DeviceiPhone 8 Operating System My Question or Issue1. When I go to an artist- go to all songs- select a song- it will start playing the song radio after the song finishes playing.....I went to settings and turned autoplay opt...

  • Casual Listener
  • Plan premium Country USA    Device iPhone 8  Operating System     My Question or Issue 1. When I go to an artist- go to all songs- select a song- it will start playi...
  • Dommybaker
  • Casual Listener
  • 8882 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Unlimited
  • 8882 Views
  • 4 replies
  • 1 likes

Superuser Contribution Can't follow facebook friends

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 7 My Question or Issue I can connect facebook to spotify but can't follow any friends as the list does not load. I have already checked that I have allowed spotify to view my friends list on ...

  • Newbie
  • Plan Premium Country Australia Device PC Operating System Windows 7   My Question or Issue  I can connect facebook to spotify but can't follow any friends as the list does not loa...
  • nw_yogi
  • Music Fan
  • 957 Views
  • 8 replies
  • 1 likes
  • Account
  • 957 Views
  • 8 replies
  • 1 likes

Spotify and Facebook

I'd like to permanently stop Spotify from posting to Facebook (not just a 6 hour private session). How can I do this?

  • Casual Listener
  • I'd like to permanently stop Spotify from posting to Facebook (not just a 6 hour private session).  How can I do this? 
  • Jose_M
  • Spotify Star
  • 343 Views
  • 4 replies
  • 0 likes
  • Account
  • 343 Views
  • 4 replies
  • 0 likes

Showing 401 Unauthorized Access even on logging in

PlanFreeCountry IndiaDevice(Dell 7567)Operating System(Linux) My Question or Issue I have been trying to use Spotify's web player for quite some time now. However, on logging in, all I get is a black screen with no content to access. On inspecting el...

  • Newbie
  • Plan Free Country  India Device (Dell 7567) Operating System (Linux)   My Question or Issue  I have been trying to use Spotify's web player for quite some time now. However, ...
  • Agustin6
  • Composer
  • 3520 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 3520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambiar o Actualizar el nombre de usuario en un nuevo Plan Familiar

Lo que pasa es que cambie de Plan Familiar y al enviar el nuevo registro le sigue apareciendo mi nombre anterior al Administrador. Como puedo cambiar o actualizar este nombre en el nuevo Plan Familiar ?

  • Casual Listener
  • Lo que pasa es que cambie de Plan Familiar y al enviar el nuevo registro le sigue apareciendo mi nombre anterior al Administrador. Como puedo cambiar o actualizar este nombre en el nuevo Plan Familia...
  • malibuu
  • Music Fan
  • 846 Views
  • 2 replies
  • 0 likes
  • Account
  • 846 Views
  • 2 replies
  • 0 likes

Can't log in on Spotify mobile?

FreeSwitzerland DeviceHuawei P20 LiteOperating SystemAndroid 8.0 My Question or IssueWhen I try to log into Spotify on my phone, nothing happens. I enter the correct password and email, but when I click on log in, it doesn't actually try to. There's ...

  • Newbie
  •     Free Switzerland   Device Huawei P20 Lite Operating System Android 8.0   My Question or Issue When I try to log into Spotify on my phone, nothing happens. I enter t...
  • dievenchy
  • Regular
  • 567 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 567 Views
  • 2 replies
  • 1 likes

i dont know my username or email

i cant log into my account. i used 1 email to make 2 different accounts and it only lets me log into the one that i dont have my card linked to. soo i cant even log-in to cancel for when the free trial ends. PLEASE HELP

  • Casual Listener
  • i cant log into my account. i used 1 email to make 2 different accounts and it only lets me log into the one that i dont have my card linked to. soo i cant even log-in to cancel for when the free tri...
  • Jose_M
  • Spotify Star
  • 502 Views
  • 6 replies
  • 0 likes
  • Account
  • 502 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't log in in Android app

I have been trying to log in my spotify account in my android app and I keep getting a notification saying that my password or username are incorrect, although online I can log in with the same password and username I am trying to use on the app.

  • Newbie
  • I have been trying to log in my spotify account in my android app and I keep getting a notification saying that my password or username are incorrect, although online I can log in with the same passw...
  • Jemi
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • Login
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change my name

Hi everybody, I have two simple questions!Question 1:Since my girlfriend start using my Spotify account on her smart device, suddenly my profile photo got changed with a photo of her, and her name was showed instead om mine, how can this happen? She ...

  • Regular
  • Hi everybody, I have two simple questions! Question 1: Since my girlfriend start using my Spotify account on her smart device, suddenly my profile photo got changed with a photo of her, and her n...
  • Jemi
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
  • 307 Views
  • 1 replies
  • 0 likes