Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello Bit of a complicated problem, but here goes: I just made a new account using my e-mail adress. Up until now I used an account through Facebook, with all my saved albums on it. On this new account, I made a connection to Facebook to view my frie...
When I first joined Spotify it was on my desktop @ work, then when I got my new android I signed up for a subscription on it. Now I only want one account because I have all this music on my desktop but not on my phone?
Hello, I forgot the email of my second spotify account and it has premium on it. I want to get rid of the premium, but I don't know my email so I can't log in and because of that I can't get rid of premium. Could you please remove my account or atlea...
I changed my facebook email, but on Spotify I get the old email. Does this matter or not? BTW, I created the account with Facebook.Thanks!
i can't remember what email adress is the one from spotify and i forgot my passwort.
Can anyone help me about payment method. I can’t add any cards on my Spotify account.
Hi, I have some troubles with the Behind the lyrics option : the problem is simple, I d’ont have this option. I have linked my genius x Spotify accounts but nothing happened. Spotify is running on version 8.4.49 and my iPhone X on 11.2.5. Of courses ...
Am I blind or is there no possibility to og out on my Spotify mobile app and let someone else log in with another account? Now I reinstalled Spotify tp solve that though, but I still would like to know what I am missing.
Hi everyone, We have a family account for my wife and me.In the house we hase a Marantz Amplificador with spotify connect and a box with android google cast.On my personnal account i can see and use the marantz connect function (even if i am at home ...
Hello, I am an artist an dust released a track through cdbaby. My name is the same name as another artist and it released my single under their spotify artist profile. Who can I contact to have this corrected. Thanks for any help.
Hello!I have dowloaded songs into my SD card and all of them disappeared this morning. What is wrong? I have been paying premium purposely for this so i can play my music playlist everywhere i go OFFLINE. Now this is no longer serving my needs. Pleas...
Bonjour,j'ignore pourquoi mais Spotify me localise aux USA alors que je suis au Québec.Résultat je ne peux me connecter à l'application car au bout de 14 jours je suis considéré comme à l'étranger alors que cela n'est pas vrai! Je n'ai pas bouger!J'e...
Who can I contact to solve this problem?I want to add one more member even if I have to pay a bit more. My two daughters are already invited but I cannot register another mail to invite my sister who is coming to live with us
Hello, so I myself enjoy the use of VPN networks. They keep me protected. Today, as I signed into spotify web player, I stumble on a captcha, many times it tells me to solve it. Frustration is over the roof with this**bleep**, paying premium customer...
Buenos días.Tengo una cuenta premium y no recuerdo pasword ni email asociado para recuperararla.Como puedo obtenerla. Gracias
Hi, My spotify account is linked to my facebook account. My spotify account is mentioning UK and I have to change it to FR as I changed country. Spotify told me that I have to change my facebook country and will automatically change spotify. But whil...
Hi today while I was listening someone started to change my musics and in devices section I saw another device. When I checked my account I saw that my email address and nick was changed. I couldnt be able to reset my password. So I cancelled my free...
Estimados tengo la cuenta premium en argentina y desde hace 2 ans vivo e Brasil. Ahora preciso cambiar a Brasil dado que mi tarjeta de pago de argentina tiene problemas. Si coloco la tarjeta de brasil dice que no corresponde a argentina y si quiero c...
I am trying to login to a desktop and am entering my Facebook login details (email userid and password) for my Premium account. And it just does not seem to work. It pushes me to go via logging into my Facebook account - which I would rather not on o...
abri una cuenta hace 2 años que nunca use y hace 1 mes abri una nueva con el mismo correo (no recordaba que la otra seguia sin usarse) entonces en mi celular tenia una cuenta y en mi computadora la otra, cerre mi session del celular y ahora solo pued...