Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I just upgraded my account to a premium family account and my son keeps clicking on the "accept invitation" i sent him and it just sends him to the log in page to sign up... but then it tells him his email is already being used (he has a free account...
The Windows app indicates the same thing for every song, "This song is not available". I am connected to wifi, online mode, account up to date, closed and opened app, still no reproduction is possible. My IOS device works fine for the same songs. Wha...
So I just got hired by Starbucks and I'm trying to get my free premium membership but it keeps saying something went wrong, what do I do?
I have a charge on my credit card from Spotify for $9.99. I have never heard of Spotify until I saw this charge. How can I contact someone to resolve this?
I have been charged twice for premium service now and I don't have premium. I can't get a hold of anyone to help... I may have to shut off my debit card and get a new one just because of Spotify... HELP ASAP! -- How do they not have a phone number...
15 days ago spotify sent me a payment error message buy the pay transaction did well on my account status
Hi, I just noticed my account got hacked by someone else. this person changed:passwordemailphone number So my account is basically hijacked and i can't do anything about it. What should i do?
I have a spotify accout ''fyodormihaylovicc''. i used spotify campaign for three months. Than spotify automaticly paid from my card. Than i ask to support of spotify turkey. after 1 day, they cancelled my new premium, and they did not give my money b...
I see some references to spotify supporting 320kbps audio quality. It is not playing at 320kbps on my desktop (works great on Tidal). I am a premium subscriber and have High Quality Streaming checked in the settings. I am not sure if I read wrong and...
I wanted to deactivate my Spotify from my Facebook and in doing so I have deleted EVERYTHING! I had Spotify Prenium and all my playlists and everything has gone, is there anyway I can get it back without starting all over again?:'(
Hello hope everything fine, I'm in new york for like 2 weeks and I thought that I could see contents that is only avaible in USA like rap caviar videos.. but it seems that because i have a belgian accout, I can't see it, what could i do please? thank...
I had to reset my daughters login, due to problems with her phone. Now when I should add her again, she cant login. She doesnt have any emailadress, so how could I solve the problem?
I own a spotify account and wanted to merge this with my facebook account. However, my facebook account uses a hotmail adress while my spotify account uses my gmail adress. When I log in using my facebook account I'm unable to disconnect from faceboo...
See topic title. A few months ago I deleted facebook as I didn't need it anymore, however my spotify username only consists of numbers right now. This is annoying because now people don't know it's me. Is there any way to fix this?Thx!
Upgraded recently to a family account and would like to share playlists with family members. When I am using the "share" option I can't select any friends to share with. I am not using sign-in via Facebook and I don't intent to do so. Any other way t...
In my devices list I have 3 devices listed 2 I know of ( my computer and my phone) then there's a chrome webbrower that I have never used. Also my songs will get changed at random. I have signed out of all devices and changed password as well. And ha...
I logged in with my username and password, but im still logged in as someone else. Please help, want my own music back...
I try to log in then they say it's an incorrect email or password. I changed my password a couple times and it won't log me in. Help!!!!
Why I'm obligated to change my country in my profile?- I only see one option, which is my country, the place where I was born! By the way that is correct!- Second, this is just stupid.. what is the rational behind this? Why I can't take a simple scre...
Hi @ all,today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ... Is there anything i can do myself to get my premium family account back?Oh boy spotify ...