Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Inork badaki nola egin dezakedan?
PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI read you can now pay for premium with Google Play. I usually buy a $100 gift card and pay for a year. I have $200 credit on Goo...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Each time I try to add a family member to my Spotify premium it does not allow it. I pay the...
no puedo recuperar , ya que sale contraseña incorrecta y no me llega el correo de recuperacion
PlanFamily Premium My Question or IssueSo, let me start by saying that having no livechat, no contact form, no phone number is unacceptable on a company where you are paying a monthly service. I have tried another music app before and can't use it, t...
PlanPremiumCountryUnited States DeviceMacBook Air (M1, 2020)iPhone SE 3rd generationOperating SystemmacOS 11.7iOS latest My Question or IssueI'm experiencing the most bizarre bug with Spotify where it only plays jazz tunes, it's kind of hilarious. Wh...
Hi there. For some reason i had no money on my card when my Spotify Permium was up renewal. There is money there now and has been there for several days. Spotify states that they will try the payment again in a few days. But nothing is happening. And...
Plansuscripción mensual duoCountrycolombiaDevice(iPhone Xr)problemaBuenas tardes, lo que pasa es que hice un pago de una suscripción mensual duo hace una semana, el 6 de mayo.y puse para que me debitaran con la tarjeta, yo lo pagué hace una semana y ...
Good evening!I have a premium under an account but it is no longer a valid email. I want to stop being charged for the premium because I can no longer access that account. United StatesDeviceIPhone 13 Pro MaxOperating SystemIOS 16 My Question or Issu...
Hi there! I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!? How to fix this issue?
Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i didn'y have any balance left, so purchase was unsucce...
PlanFamily planCountryUnited States Device(iPhone, Desktop)Operating System(Windows, iOS 16) My Question or IssueI was recently logged out of my Spotify account https://open.spotify.com/user/jokingjill23?si=6b04b852b539408eIt was under a family plan ...
PlanPremiumCountryAccount from USA, in Greece rnDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Good morning! I’m on a service trip to Greece and I thought that it would be a good idea to have Spotify Premium for the trip. Before I left, I ...
PlanFree/PremiumCountry SwedenDeviceiPhone SEOperating System My Question or Issue Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad för mitt Spotify Premium-konto. Promblemet är att jag råkade ange fel (ogilitig) emailaddre...
PlanFreeCountry uk DeviceLenovo tabletOperating System Android 11 My Question or Issue. Does the app allow 2 Spotify (free ) account holders to share the same device to consecutively listen to music on their own individual account, i.e can account lo...
Big difference between follower count in artist profile and public profile. Why is this?
Plan FamilyPremiumCanada DeviceIphone 11 My Question or IssueHi - a few days ago I received a notice that my payment could not be processed and I needed to update my information. When I went and checked, it was all correct. Then I noticed the payment...
PlanPremiumCountryNetherlands My Question or Issueik heb altijd spotify premium gehad, nu is mijn account geblokkeerd. Een aantal keer in de chat geweest, de ene medewerker vraagt om een P code en de andere medewerker zegt dat mijn account voor goed ...
On my Spotify home page's "Made For You" section, the title shows "Made For (My Username)". I saw other people's Spotify home page, and it seems that it should instead be "Made For (My Created Profile Display Name)", since this is how it is shown eve...
My Question or Issuewhen i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show up.
