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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 232235 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 232235 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12491 Views
  • 6 replies
  • 11 likes
  • Security
  • 12491 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 526734 Views
  • 987 replies
  • 113 likes
  • Account
  • 526734 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127636 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127636 Views
  • 74 replies
  • 12 likes

Superuser Contribution Algo deu errado Experimente recarregar a página

Todas as vezes em que abro o spotify no navegador aparece isso, e simplesmente não consigo usar, já no aplicativo fica simplesmente no modo offline e não consigo pesquisar nenhuma música que já esteja em algum playlist (usuário de desktop).

  • Visitor
  • Todas as vezes em que abro o spotify no navegador aparece isso, e simplesmente não consigo usar, já no aplicativo fica simplesmente no modo offline e não consigo pesquisar nenhuma música que já estej...
  • Vasil
  • Moderator
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

My Gmail deleted and Spotify linked with.

Hi there,I'm having trouble logging into my Google account and the associated Spotify account. I haven't changed my password in two years, and the account is saved in my Google Autofill. I've tried entering the correct password, but it's not working....

  • Casual Listener
  • Hi there, I'm having trouble logging into my Google account and the associated Spotify account. I haven't changed my password in two years, and the account is saved in my Google Autofill. I've tried...
  • TanyaS
  • Spotify Star
  • 586 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 586 Views
  • 3 replies
  • 0 likes

Solved!! i want to listen to a song that disappeard and i cant find it

hello please look through my account listen history and find this song for me it has something "waltz" in the title ive heard it for like 4 times on repeat and it never came back up again

  • Casual Listener
  • hello please look through my account listen history and find this song for me it has something "waltz" in the title ive heard it for like 4 times on repeat and it never came back up again
  • Maxim
  • Spotify Star
  • 440 Views
  • 3 replies
  • 0 likes
  • 440 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logging in brings me to an account I didn't log into

I have just created a new account to add to a family plan (haven't done that yet). When use the email and password to log into this new account, I am presented with another account that I use elsewhere. it doesn't matter if I log in from another brow...

  • Newbie
  • I have just created a new account to add to a family plan (haven't done that yet).  When use the email and password to log into this new account, I am presented with another account that I use ...
  • Susan_GP
  • Moderator
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution What to do if I want to access to an account and Spotify says I'm offline

I am trying to access to my personal account of Spotify but it appears that I’m offline, I uninstalled the app tons of times and tried again to access to my account but everything is the same

  • Visitor
  • I am trying to access to my personal account of Spotify but it appears that I’m offline, I uninstalled the app tons of times and tried again to access to my account but everything is the same
  • OscarDC
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnecting unknown Xbox one

Hello, I use spotify premium where I frequently switch between three devices that I own, two computers and a phone. Today I noticed an Xbox I've never seen before listed as one of my connected devices. Fearing that someone got a hold of my password I...

  • Newbie
  • Hello, I use spotify premium where I frequently switch between three devices that I own, two computers and a phone. Today I noticed an Xbox I've never seen before listed as one of my connected device...
  • Susan_GP
  • Moderator
  • 6291 Views
  • 6 replies
  • 2 likes
  • Account
    Premium
    Security
  • 6291 Views
  • 6 replies
  • 2 likes

Superuser Contribution Puedo utilizar 2 tarjetas de regalo a la vez?

Compré 2 tarjetas de regalo de 1 mes y ya puse el código de una y quiero saber que si pongo la otra se suma el tiempo o no

  • Visitor
  • Compré 2 tarjetas de regalo de 1 mes y ya puse el código de una y quiero saber que si pongo la otra se suma el tiempo o no
  • Vasil
  • Moderator
  • 1707 Views
  • 1 replies
  • 0 likes
  • 1707 Views
  • 1 replies
  • 0 likes

Superuser Contribution TV app does not recognize my account details (email and password)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mikkpatto
  • Casual Listener
  • 467 Views
  • 2 replies
  • 0 likes
  • Login
  • 467 Views
  • 2 replies
  • 0 likes

Hello I want to recovery my old email

I received a spotify email 24/05/2024 In this mail your told me that my email account for this spotifyzac57ash@earthfoll.com, but I didn't make this change. I need to recovery my old email.

  • Visitor
  • I received a spotify email 24/05/2024 In this mail your told me that my email account for this spotifyzac57ash@earthfoll.com, but I didn't make this change. I need to recovery my old email.
  • Maxim
  • Spotify Star
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm being charged for something that I don't use

I had Spotify set up for me by another person. I latter lost my phone and opened a plan again. I have not information about my first plan and can't close it down. I am still paying for a plan I don't use

  • Visitor
  • I had Spotify set up for me by another person. I latter lost my phone and opened a plan again. I have not information about my first plan and can't close it down. I am still paying for a plan I don'...
  • Joan
  • Moderator
  • 468 Views
  • 2 replies
  • 0 likes
  • 468 Views
  • 2 replies
  • 0 likes

Superuser Contribution no puedo ver las traducciones de las letras

Vera tengo cuenta premium pero digamos las canciones de inglés que quiero ver su traducción pero no me aparece el icono de traducir en ningúna canción

  • Visitor
  • Vera tengo cuenta premium pero digamos las canciones de inglés que quiero ver su traducción pero no me aparece el icono de traducir en ningúna canción
  • Susan_GP
  • Moderator
  • 2993 Views
  • 3 replies
  • 3 likes
  • 2993 Views
  • 3 replies
  • 3 likes

Deleted facebook

Ive deleted my facebook and now my spotify is gone, cant log into it anymore and whats the best part, you still charged money from me for the duo plan...i cant use my paid spotify.. at this point i dont know what to do. HELP

  • Casual Listener
  • Ive deleted my facebook and now my spotify is gone, cant log into it anymore and whats the best part, you still charged money from me for the duo plan...i cant use my paid spotify.. at this point i d...
  • Maxim
  • Spotify Star
  • 288 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 288 Views
  • 3 replies
  • 0 likes

Is it possible to listen to a podcast without having a Spotify account?

I have a Spotify podcast and I want to share a QR of it. Are people without a Spotify account able to listen to it?

  • Visitor
  • I have a Spotify podcast and I want to share a QR of it. Are people without a Spotify account able to listen to it?
  • Maxim
  • Spotify Star
  • 1687 Views
  • 1 replies
  • 0 likes
  • 1687 Views
  • 1 replies
  • 0 likes

merge my podcast (previously anchor) account to my music account

When I moved from Anchor to Spotify Podcasts, it asked for a Spotify account. I since then have a new account and would like the Podcasts to appear on that profile so that my playlists and podcasts can be all in one place. Is that possible?

  • Visitor
  • When I moved from Anchor to Spotify Podcasts, it asked for a Spotify account. I since then have a new account and would like the Podcasts to appear on that profile so that my playlists and podcasts c...
  • Maxim
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Solved!! contact issues

I received an email from Spotify today saying that there are problems with the payment for Spotify Premium.The email is in French and not addressed to me.**bleep**The email does not request any data, access data or anything similar from me. There are...

  • Casual Listener
  • I received an email from Spotify today saying that there are problems with the payment for Spotify Premium. The email is in French and not addressed to me.**bleep** The email does not request any d...
  • Randlhandle
  • Visitor
  • 1652 Views
  • 5 replies
  • 0 likes
  • Account
  • 1652 Views
  • 5 replies
  • 0 likes

Losing playlist.

I recently just deleted my old Spotify account for personal reasons. I added my new account to my old playlist then deleted my old account.Everything has been working but today my account just disappeared does anyone know how to get it back?

  • Visitor
  • I recently just deleted my old Spotify account for personal reasons. I added my new account to my old playlist then deleted my old account.Everything has been working but today my account just disapp...
  • Maxim
  • Spotify Star
  • 264 Views
  • 1 replies
  • 1 likes
  • 264 Views
  • 1 replies
  • 1 likes

I need to close a new account I accidentally opened

I have an account already that I need to make a payment on and I accidentally opened a brand new account that needs to be closed

  • Visitor
  • I have an account already that I need to make a payment on and I accidentally opened a brand new account that needs to be closed
  • Maxim
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

suppression d'un compte

J'ai un compte via mon adresse de facebook qui est une vieille adresse mail. Après avoir modifier sur facebook, j'aimerai bien la modifier sur spotify. Or mon mail actuel à un compte spotify. J'aimerai donc supprimer le compte spotify dont je ne m'ut...

  • Visitor
  • J'ai un compte via mon adresse de facebook qui est une vieille adresse mail. Après avoir modifier sur facebook, j'aimerai bien la modifier sur spotify. Or mon mail actuel à un compte spotify. J'aimer...
  • Bittencourt
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Delete playlist shared

Hello, How can I stop sharing a playlist? I shared a list with a person but I do not want her to have. I deleted the playlist in my acoount but still in her profile and y don´t want Than you for your help!

  • Newbie
  • Hello,   How can I stop sharing a playlist?   I shared a list with a person but I do not want her to have.    I deleted the playlist in my acoount b...
  • yoreva
  • Casual Listener
  • 1136 Views
  • 1 replies
  • 0 likes
  • 1136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can access included 15 hours of audiobook using website but not via app.

I am able to access and listen to audiobooks using the included monthly 15 hours but I am unable to use the Spotify. The Spotify application still shows it as locked. How to resolve?

  • Newbie
  • I am able to access and listen to audiobooks using the included monthly 15 hours but I am unable to use the Spotify. The Spotify application still shows it as locked. How to resolve?
  • Yordan
  • Moderator
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes