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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8914 Views
  • 1 replies
  • 9 likes
  • Security
  • 8914 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 479990 Views
  • 979 replies
  • 111 likes
  • Account
  • 479990 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210407 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210407 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120564 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120564 Views
  • 72 replies
  • 12 likes

"Spotify Legend" rank missing

Just noticed that my title on the Spotify Community has changed back to Roadie when it was at one point "Spotify Legend" from volunteering for the stars program. Maybe its petty, but can we fix this? I think its a fun title.Thanks for letting me know...

  • Roadie
  • Just noticed that my title on the Spotify Community has changed back to Roadie when it was at one point "Spotify Legend" from volunteering for the stars program. Maybe its petty, but can we fix this?...
  • Maxim
  • Spotify Star
  • 366 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 366 Views
  • 3 replies
  • 0 likes

Can't change country

I've moved from Australia to France. My Spotify account is still linked to Australia. I can't change it and I can't update my payment method to a card that isn't australian.

  • Visitor
  • I've moved from Australia to France. My Spotify account is still linked to Australia. I can't change it and I can't update my payment method to a card that isn't australian.
  • Maxim
  • Spotify Star
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Login with google problem

PlanPremiumCountryPolandDeviceWeb playerOperating SystemWindows 10, Linux Mint My Question or IssueI can't login using google account. My profile was created with google email address, spotify password is remembered by google account, but when i'm tr...

  • Regular
  • Plan Premium Country Poland Device Web player Operating System Windows 10, Linux Mint   My Question or Issue I can't login using google account. My profile was created with google emai...
  • MihailY
  • Moderator
  • 38176 Views
  • 11 replies
  • 1 likes
  • Account
    Login
  • 38176 Views
  • 11 replies
  • 1 likes

Cannot change Country or Region

I have moved from the UK to New Zealand and have a Premium Individual account. If I try to Edit Profile, the Change Country or Region option is greyed out. If I try to update my payment details to a New Zealand account, it cannot be done because it i...

  • Casual Listener
  • I have moved from the UK to New Zealand and have a Premium Individual account. If I try to Edit Profile, the Change Country or Region option is greyed out. If I try to update my payment details t...
  • osornios
  • Spotify Star
  • 415 Views
  • 3 replies
  • 0 likes
  • 415 Views
  • 3 replies
  • 0 likes

Can't choose a different country, whenever I try there's a warning.

My current account country is Portugal, but eventually I moved to Ireland and I want to change my payment card to a different one and I am unable.

  • Visitor
  • My current account country is Portugal, but eventually I moved to Ireland and I want to change my payment card to a different one and I am unable.
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Spotify in church (Public vs Private)

I recognise there have been other posts on the legality of streaming spotify in a church setting, which clearly comes under 'commerical use' T&C's. This makes sense particuarly for our Sunday services which are public and open to all. However, our ch...

  • Newbie
  • I recognise there have been other posts on the legality of streaming spotify in a church setting, which clearly comes under 'commerical use' T&C's. This makes sense particuarly for our Sunday ser...
  • 422 Views
  • 0 replies
  • 0 likes
  • Account
  • 422 Views
  • 0 replies
  • 0 likes

I logged out and now I am unable to login from my phone num or email

After logging out I am trying to login from phone num it’s showing check the num and neither any of my email is working. How to retrieve my data or playlist from my account.

  • Visitor
  • After logging out I am trying to login from phone num it’s showing check the num and neither any of my email is working. How to retrieve my data or playlist from my account.
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

I missed out my 2023 wrap up summary

I have been waiting to see my top listening artist but I never see the video showed up last November and December. I never what was my top list, didn't get to see the summary

  • Visitor
  • I have been waiting to see my top listening artist but I never see the video showed up last November and December. I never what was my top list, didn't get to see the summary
  • Maxim
  • Spotify Star
  • 1031 Views
  • 1 replies
  • 0 likes
  • 1031 Views
  • 1 replies
  • 0 likes

Solved!! account deletion process duration

Greetings, on February 22nd I decided to delete my main account in order to start fresh (basically I just wanted to delete my entire music history). However, even after 13 days, it seems that my account hasn't been deleted yet:I can still see my old ...

  • Newbie
  • Greetings, on February 22nd I decided to delete my main account in order to start fresh (basically I just wanted to delete my entire music history).   However, even after 13 days, it seems tha...
  • Maxim
  • Spotify Star
  • 1438 Views
  • 1 replies
  • 0 likes
  • Account
  • 1438 Views
  • 1 replies
  • 0 likes

I can't login with my phone number

I purchased a premium duo plan and as i logged out of my mobile and now I am trying to login again and it's showing "check the mobile number. Try again" error whenever i try

  • Visitor
  • I purchased a premium duo plan and as i logged out of my mobile and now I am trying to login again and it's showing "check the mobile number. Try again" error whenever i try
  • osornios
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login , error : desktop_login_account:5

PremiumRomaniaWindows 11 ProI've had spotify and this laptop for 2 years now, used it every day.Today, the spotify app won't let me login, it works on my smartphone, it works on the web player, it doesn't on the app.My account is linked to my Faceboo...

  • Regular
  • Premium Romania Windows 11 Pro I've had spotify and this laptop for 2 years now, used it every day. Today, the spotify app won't let me login, it works on my smartphone, it works on the web play...
  • LamirGwyn
  • Visitor
  • 3892 Views
  • 14 replies
  • 0 likes
  • 3892 Views
  • 14 replies
  • 0 likes

i can not switch my family membership to duo. Always an error message

when i want to change the membership family to duo, an error message apears. Impossible to switch the membership

  • Visitor
  • when i want to change the membership family to duo, an error message apears. Impossible to switch the membership
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

did not sign up for paid account with free trial. why did i get a notice?

Received an email notifying me my free use is changing to a Premium account with charge. When I tried to actually do that, received a message that I could not do that because of previously using the free trial option.How do I ensure billing does not ...

  • Visitor
  • Received an email notifying me my free use is changing to a Premium account with charge. When I tried to actually do that, received a message that I could not do that because of previously using the ...
  • Luan
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Charged twice

After upgrading to the family plan I'm being charged twice by Spotify, once by Spotify London for the family plan, once by Spotify Stockholm for the old premium account. I would like to contact Spotify before going to the bank to chargeback. Anybody ...

  • Regular
  • After upgrading to the family plan I'm being charged twice by Spotify, once by Spotify London for the family plan, once by Spotify Stockholm for the old premium account. I would like to contact Spoti...
  • Bittencourt
  • Spotify Star
  • 731 Views
  • 11 replies
  • 0 likes
  • Account
    Subscription
  • 731 Views
  • 11 replies
  • 0 likes

comment accéder à mon compte spotify sans avoir accès à mon mail associé

Je n'ai plus accès à mon mail qui est associé à mon compte et je ne me rappelle pas du mot de passe, je n'ai que mon identifiant.

  • Visitor
  • Je n'ai plus accès à mon mail qui est associé à mon compte et je ne me rappelle pas du mot de passe, je n'ai que mon identifiant.
  • AdamDamon
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Não consigo usar Spotify no Brasil com o celular dos EUA…

(SORRY FOR THIS IS IN PORTUGUESE, IDK WRITE ENGLISH. PLS TRANSLATE…) Fui nos Estados Unidos e ganhei um celular de lá. Chegando aqui o spotify pouco tempo depois parou de funcionar pois aparece algo como “Só é permitido usar 14 dias de spotify grátis...

  • Newbie
  • (SORRY FOR THIS IS IN PORTUGUESE, IDK WRITE ENGLISH. PLS TRANSLATE…) Fui nos Estados Unidos e ganhei um celular de lá. Chegando aqui o spotify pouco tempo depois parou de funcionar pois aparece algo ...
  • Luan
  • Spotify Star
  • 616 Views
  • 2 replies
  • 0 likes
  • 616 Views
  • 2 replies
  • 0 likes

i cant login even though password etc correct

i reset my details and i am able to log into my phone browser but the app keeps telling me i am using incorrect login data. the same happens when i try logging in without my pw through my mail. just bought premium again aswell

  • Regular
  • i reset my details and i am able to log into my phone browser but the app keeps telling me i am using incorrect login data. the same happens when i try logging in without my pw through my mail. just ...
  • Billy-J
  • Spotify Star
  • 363 Views
  • 5 replies
  • 1 likes
  • Account
  • 363 Views
  • 5 replies
  • 1 likes