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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414597 Views
  • 965 replies
  • 108 likes
  • Account
  • 414597 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181348 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181348 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102086 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102086 Views
  • 68 replies
  • 10 likes

Solved!! Artist Account for Podcast

Dear Spotify community, me and a friend of mine started a podcast-show a month ago. We uploaded 3 episodes on Podomatic since we started and they are all on Spotify, but we've got no artist profile and so we can't get any insights, nor can we claim a...

  • Casual Listener
  • Dear Spotify community,   me and a friend of mine started a podcast-show a month ago. We uploaded 3 episodes on Podomatic since we started and they are all on Spotify, but we've got no artist ...
  • Habeebzahir
  • Visitor
  • 7147 Views
  • 4 replies
  • 0 likes
  • Account
  • 7147 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't login neither to app nor to desktop

Login via Google doesn't work, login via email tells me that user does not exist, password reset doesn't work - no email is coming through. And yes, I am absolutely sure that email is correct, I received an email from you earlier this week

  • Newbie
  • Login via Google doesn't work, login via email tells me that user does not exist, password reset doesn't work - no email is coming through. And yes, I am absolutely sure that email is correct, I rece...
  • Yordan
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Restore Downloads after premium plan renewal

My Question or IssueI changed the method of payment for premium recently and forgot to update it so my account reverted back to normal, once i paid it i noticed that all my downloads were removed but the app size stayed huge, meaning all the tracks a...

  • Casual Listener
  • My Question or Issue I changed the method of payment for premium recently and forgot to update it so my account reverted back to normal, once i paid it i noticed that all my downloads were removed b...
  • Maxim
  • Spotify Star
  • 335 Views
  • 1 replies
  • 2 likes
  • Other
    Premium
    Subscription
  • 335 Views
  • 1 replies
  • 2 likes

Superuser Contribution I can't log in or reset my password.

I cannot connect to my personal account or my Spotify for Artists account. I purchased a new computer and saved passwords did not carry over. And I can't remember my passwords. I have tried every e-mail I have and have not cancelled any e-mails. I ha...

  • Casual Listener
  • I cannot connect to my personal account or my Spotify for Artists account. I purchased a new computer and saved passwords did not carry over. And I can't remember my passwords. I have tried every e-m...
  • Yordan
  • Moderator
  • 542 Views
  • 4 replies
  • 0 likes
  • 542 Views
  • 4 replies
  • 0 likes

Superuser Contribution Change Admin/Manager within Spotify Family Accounts

Hi there, my family and I are happily using Spotify Familiy but have a little problem with the managing account. Is it possible to remove the managing account and replace it with an existing one? Thanks so much guys!Cheers

  • Visitor
  • Hi there,   my family and I are happily using Spotify Familiy but have a little problem with the managing account.  Is it possible to remove the managing account and replace it with an e...
  • Cfree64
  • Newbie
  • 9787 Views
  • 4 replies
  • 3 likes
  • 9787 Views
  • 4 replies
  • 3 likes

recently played artists

I want the most recently played artists on my profile to be visible to everyone

  • Casual Listener
  • I want the most recently played artists on my profile to be visible to everyone
  • 31xnhewr4bilasztanhj
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Solved!! Double billing??

I have a premium duo account (love it) and we get charged monthly By SPOTIFY USA (as shown on cc) the first of every month. Great.But I got charged AGAIN on the 13th as well as a charge for $25.90 by SPOTIFY USA INC. What is this charge for? More sig...

  • Newbie
  • I have a premium duo account (love it) and we get charged monthly By SPOTIFY USA (as shown on cc) the first of every month. Great. But I got charged AGAIN on the 13th as well as a charge for $25.90 ...
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Lost premium account

Hello !My mother has a Spotify premium account she has been paying for for years. She changed phones and wanted to take her identifications to log in on her new phone. She couldn't do it and asked me to help but the problem is I cannot find any email...

  • Newbie
  • Hello ! My mother has a Spotify premium account she has been paying for for years. She changed phones and wanted to take her identifications to log in on her new phone. She couldn't do it and asked ...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connected to a device, so can’t play off my phone. How to fix?

I have a premium Spotify duo account and my wife has connected an Alexa at her work. Now, I can no longer listen to music on my own when she’s connected there as it always says “Listening on XX’s Echo.” It stops her music if I try to change back to m...

  • Newbie
  • I have a premium Spotify duo account and my wife has connected an Alexa at her work. Now, I can no longer listen to music on my own when she’s connected there as it always says “Listening on XX’s Ech...
  • Lyubka
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can‘t change country

I moved back to Germany and want to renew my Premium subscription. In the App I can‘t login (mail already in use). Desktop: mail works). now I want to change my country. If I choose Germany I get the message: mail already in use. So I can‘t change th...

  • Visitor
  • I moved back to Germany and want to renew my Premium subscription. In the App I can‘t login (mail already in use). Desktop: mail works).  now I want to change my country. If I choose German...
  • Elena
  • Moderator
  • 184 Views
  • 2 replies
  • 0 likes
  • Login
    Subscription
  • 184 Views
  • 2 replies
  • 0 likes

Allow change of username

I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendly at all! And I know I'm not the only one. Yes ther...

  • Newbie
  • I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendl...
  • self_scare
  • Newbie
  • 1394 Views
  • 2 replies
  • 9 likes
  • Account
  • 1394 Views
  • 2 replies
  • 9 likes

Problems when trying to change country

I am trying to change country. I logged into my account, click edit profile, change to the new country, then clicked save.Spotify then told me the email i used is already taken.of coz it is taken. It is my email. I am not opening a new account, I amt...

  • Visitor
  • I am trying to change country. I logged into my account, click edit profile, change to the new country, then clicked save. Spotify then told me the email i used is already taken. of coz it is ...
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
  • 149 Views
  • 1 replies
  • 0 likes

Paypal hacked, paypal refunded charges but they included spotify

My paypal was hacked. Paypal refunded all unauthorized charges but accidentally refunded spotify as well. I lost access to my account and premium. How can I get this back, I didn't want to dispute any charges related to spotify and this was a mistake...

  • Newbie
  • My paypal was hacked. Paypal refunded all unauthorized charges but accidentally refunded spotify as well. I lost access to my account and premium. How can I get this back, I didn't want to dispute an...
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Would like my old account from previous phone

My old account had five stations with close to 200 songs how do I get that back?

  • Visitor
  • My old account had five stations with close to 200 songs how do I get that back?
  • Maxim
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got logged out. Can't log back in.

About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work. Tried resetting my password but it didnt send to m...

  • Visitor
  • About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work....
  • theinnocentbystander
  • Casual Listener
  • 456 Views
  • 2 replies
  • 0 likes
  • 456 Views
  • 2 replies
  • 0 likes

My account was disabled by Spotify and Customer Service doesn't help

Hi, I had several playlists I created using my own music taste and some of them got popular. My popular playlists under spam by "report abuse" bots, which are triggered by jealous playlist curators probably, for around 2 years. Yesterday I got attack...

  • Casual Listener
  • Hi,   I had several playlists I created using my own music taste and some of them got popular.   My popular playlists under spam by "report abuse" bots, which are triggered by jealous p...
  • Unstablemx
  • Casual Listener
  • 1082 Views
  • 9 replies
  • 3 likes
  • Account
  • 1082 Views
  • 9 replies
  • 3 likes

Superuser Contribution login

PlanPremium StudentCountryItalyDevice(Iphone 12/Pc-Laptop)Operating System(iOS 17, Windows 10/11,) My Question or IssueHello everyone, I'm Luca. I've always used the same account on Spotify (premium student) with, and have always made the login with ...

  • Visitor
  • Plan Premium Student Country Italy Device (Iphone 12/Pc-Laptop) Operating System (iOS 17, Windows 10/11,)   My Question or Issue Hello everyone, I'm Luca. I've always used the same acc...
  • MihailY
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Login
  • 184 Views
  • 1 replies
  • 0 likes