Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406376 Views
  • 958 replies
  • 107 likes
  • Account
  • 406376 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176086 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176086 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100039 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100039 Views
  • 68 replies
  • 10 likes

Klachten

PlanPremiumCountryNetherlands My Question or Issueik heb altijd spotify premium gehad, nu is mijn account geblokkeerd. Een aantal keer in de chat geweest, de ene medewerker vraagt om een P code en de andere medewerker zegt dat mijn account voor goed ...

  • Visitor
  • Plan Premium Country Netherlands  My Question or Issue ik heb altijd spotify premium gehad, nu is mijn account geblokkeerd. Een aantal keer in de chat geweest, de ene medewerker vraagt om e...
  • Prague
  • Spotify Star
  • 287 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 287 Views
  • 1 replies
  • 1 likes

Solved!! Spotify Home Page Made for You Section Title Shows "Made For (Username)"

On my Spotify home page's "Made For You" section, the title shows "Made For (My Username)". I saw other people's Spotify home page, and it seems that it should instead be "Made For (My Created Profile Display Name)", since this is how it is shown eve...

  • Regular
  • On my Spotify home page's "Made For You" section, the title shows "Made For (My Username)". I saw other people's Spotify home page, and it seems that it should instead be "Made For (My Created Profil...
  • Luan
  • Spotify Star
  • 562 Views
  • 4 replies
  • 0 likes
  • Account
  • 562 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution wont let me see my own followers and following (not playlists)

  My Question or Issuewhen i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show up.

IMG_7369.jpeg
  • Newbie
  •     My Question or Issue when i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show u...
  • Lyubka
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to downloaded music

Plande primera calidad pais México Dispositivo Leer nota 10s sistema operativo androide Mi pregunta o problema Cuando quiero reproducir la musica descargada me aparece como si no estuviera descargada

  • Newbie
  • Plan de primera calidad    pais   México   Dispositivo   Leer nota 10s   sistema operativo   androide   Mi pregunta o problema   Cuando q...
  • Dian
  • Spotify Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 174 Views
  • 1 replies
  • 0 likes

Account/Public Playlists not searchable

Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy to find. This account is a premium subscription and ha...

  • Gig Goer
  • Any idea why my profile which is active and in good standing does not appear when I search for it? None of my public playlists show up in search either. Some are uniquely named and should be easy t...
  • Maxim
  • Spotify Star
  • 214 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 214 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem

How to reset my settings 

  • Visitor
  • How to reset my settings  
  • Eni
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I really have to create a whole new account....

So, my old user name includes my former last name. I'd like to change my username to include my new last name..... but you can't change your username? what kind of 1990's issue is this? HELP!

  • Visitor
  • So, my old user name includes my former last name.  I'd like to change my username to include my new last name..... but you can't change your username? what kind of 1990's issue is this?  H...
  • Eni
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Suspend account and resume with Hulu?

I currently have premium + Hulu. If I suspend my account for a few months, will I be able to resume that plan? Or will I lose the option to restart with my current plan (premium & Hulu for $9.99). Thanks in advance!

  • Newbie
  • I currently have premium + Hulu. If I suspend my account for a few months, will I be able to resume that plan? Or will I lose the option to restart with my current plan (premium & Hulu for $9.99)...
  • Billy-J
  • Spotify Star
  • 716 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 716 Views
  • 3 replies
  • 0 likes

Deleting account to open a new one that is connected to google

Hey, I have a free account created with my google email but not connected to my google account. Since it's not possible to connect google to an existing account, I have deleted my account so that I could open a new one that is connected to google. Ho...

  • Visitor
  • Hey,   I have a free account created with my google email but not connected to my google account. Since it's not possible to connect google to an existing account, I have deleted my account so...
  • Maxim
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to login into Hulu w/ Student Deal (Spotify & Hulu)

I purchased the student plan a couple of weeks ago and have not yet been able to login to hulu, when I go to login it tells me no account with my email exists, and when I do the alternative of entering purchase information to recieve conformation of ...

  • Casual Listener
  • I purchased the student plan a couple of weeks ago and have not yet been able to login to hulu, when I go to login it tells me no account with my email exists, and when I do the alternative of enteri...
  • Dian
  • Spotify Legend
  • 2694 Views
  • 8 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 2694 Views
  • 8 replies
  • 0 likes

Superuser Contribution How can I reactivate my closed spotify account?

I closed my other spotify account on March 20, 2020. In the process, I did not receive a reactivation email. I would like to reactivate that same account but I don't know how and I didn't get a reactivation email. How can I reactivate my closed spoti...

  • Casual Listener
  •          I closed my other spotify account on March 20, 2020. In the process, I did not receive a reactivation email. I would like to reactivate that same account but I don't...
  • Dian
  • Spotify Legend
  • 25478 Views
  • 5 replies
  • 0 likes
  • Account
  • 25478 Views
  • 5 replies
  • 0 likes

Can't log into account

created a new account to link to my DUO account, username richphone, with new gmail adx I want my phone to use one account while my alexa\google smart home stuff uses another. however after creating new account no workie workie. bad pwd or username. ...

  • Casual Listener
  • created a new account to link to my DUO account, username richphone, with new gmail adx   I want my phone to use one account while my alexa\google smart home stuff uses another.   howev...
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Account linked to deactivated email

PlanFreeCountryUSADeviceChromebook/BrowserOperating SystemChrome/Windows My Question or IssueI have two emails and two accounts due to sometimes forgetting passwords. The issue is, my main account is linked to an old email that is no longer active. I...

  • Visitor
  • Plan Free Country USA Device Chromebook/Browser Operating System Chrome/Windows   My Question or Issue I have two emails and two accounts due to sometimes forgetting passwords. The iss...
  • AdamDam
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else using my account

PlanFreeCountryIndiaDeviceiPhone 14Operating SystemiOS 16.4.1 My Question or IssueSince last week i am noticing someone else is also using my account, i never got any notification about other devices using my account, i did password reset but it was ...

  • Visitor
  • Plan Free Country India Device iPhone 14 Operating System iOS 16.4.1   My Question or Issue Since last week i am noticing someone else is also using my account, i never got any notific...
  • Dian
  • Spotify Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
  • 410 Views
  • 1 replies
  • 0 likes

I was logged out of Spotify and now all my playlists have disappeared.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 590 Views
  • 1 replies
  • 0 likes
  • Account
  • 590 Views
  • 1 replies
  • 0 likes

playlists likes

Hi, the past weeks i have been seeing how the new Spotify version notify about the likes you get in playlist and new followers, the problem is that i have upload the latest version of Spotify (8.8.32) and the app still looking the same, i also upload...

  • Casual Listener
  • Hi, the past weeks i have been seeing how the new Spotify version notify about the likes you get in playlist and new followers, the problem is that i have upload the latest version of Spotify (8.8.32...
  • Maxim
  • Spotify Star
  • 636 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
  • 636 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Account Reset Itself

I tried to log into Spotify on my phone this morning and my account has been reset it seems completely; I had to recover my password. My username had changed to all numbers and now I have a "free account" despite just being billed for my Premium acco...

  • Visitor
  • I tried to log into Spotify on my phone this morning and my account has been reset it seems completely; I had to recover my password. My username had changed to all numbers and now I have a "free acc...
  • Forzaman
  • Visitor
  • 2605 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 2605 Views
  • 3 replies
  • 1 likes

Solved!! How to use Spotify Premium while traveling permanently?

In 2018, I'll be traveling constantly. My spotify premium account will be central to aiding me along the way. But I'm worried it won't function like normal while I'm abroad. Does anybody have experience using Spotify Premium while traveling long-term...

  • Casual Listener
  • In 2018, I'll be traveling constantly.  My spotify premium account will be central to aiding me along the way.  But I'm worried it won't function like normal while I'm abroad.  Does an...
  • Asyirah
  • Newbie
  • 6351 Views
  • 3 replies
  • 1 likes
  • Account
  • 6351 Views
  • 3 replies
  • 1 likes

Remove artist profile

Hello, dear people. I'm an artist on Spotify. Someone has uploaded a song that I'm not satisfied with on Spotify, with me on it, without my permittance. I would like to remove my artist profile on that track. How do I do that? Thank you.

  • Newbie
  • Hello, dear people. I'm an artist on Spotify. Someone has uploaded a song that I'm not satisfied with on Spotify, with me on it, without my permittance. I would like to remove my artist profile on th...
  • Maxim
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
  • 373 Views
  • 1 replies
  • 0 likes

Change email adresse

I can't change the email adresse at my account, because it's already in another account. I have followed instruktion and deleted the old account. But still I can't change the email adresse, because it still means that the email is in use. Please help...

  • Newbie
  • I can't change the email adresse at my account, because it's already in another account. I have followed instruktion and deleted the old account. But still I can't change the email adresse, because i...
  • Maxim
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
  • 425 Views
  • 1 replies
  • 0 likes