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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386690 Views
  • 920 replies
  • 107 likes
  • Account
  • 386690 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167371 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167371 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97717 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97717 Views
  • 68 replies
  • 10 likes

Problem with loggin in by phone numbers

Both my phone and laptop couldn't log into the Spotify app and the web player using my phone numbers(I'm in Vietnam), despite being just fine with any other means of loggin in, they keep say something went wrong and tell me to try again later, please...

  • Newbie
  • Both my phone and laptop couldn't log into the Spotify app and the web player using my phone numbers(I'm in Vietnam), despite being just fine with any other means of loggin in, they keep say somethin...
  • Prague
  • Rising Star 4
  • 2358 Views
  • 3 replies
  • 2 likes
  • 2358 Views
  • 3 replies
  • 2 likes

Superuser Contribution Made a duo account with husband but it still says I need to update payment?

My premium stopped working because I needed to update payment type. Instead made a duo account with my husband and it still won’t let me listen to music.

  • Visitor
  • My premium stopped working because I needed to update payment type. Instead made a duo account with my husband and it still won’t let me listen to music.
  • Vasil
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Why won't it let me change from individual to duo?

Good morning, I'm trying to set my account to a duo, I currently have an individual account and it's not letting me change. Can you tell me what I should do.thank you

  • Visitor
  • Good morning, I'm trying to set my account to a duo, I currently have an individual account and it's not letting me change. Can you tell me what I should do. thank you
  • Jose_M
  • Spotify Star
  • 848 Views
  • 1 replies
  • 0 likes
  • 848 Views
  • 1 replies
  • 0 likes

Wrong email on my account

In my account overview, the wrong email is displayed (an unkown email) which makes it impossible to change my password

  • Visitor
  • In my account overview, the wrong email is displayed (an unkown email) which makes it impossible to change my password
  • Prague
  • Rising Star 4
  • 4402 Views
  • 1 replies
  • 1 likes
  • 4402 Views
  • 1 replies
  • 1 likes

How how to get a presale code for a concert

Trying to buy ticket for avenged 7 and I did not get a presale code.

  • Newbie
  • Trying to buy ticket for avenged 7 and I did not get a presale code.
  • Maxim
  • Spotify Star
  • 1180 Views
  • 1 replies
  • 0 likes
  • 1180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My account is not working

PlanFreeCountryU.S. (was), South Korea (now)DeviceSamsungOperating SystemAndroid (Samsung) & Windows (spotify website) My Question or Issue Hello, I've been using spotify app for about 9 months, and everything suddenly stopped.Below are what happened...

  • Visitor
  • Plan Free Country U.S. (was), South Korea (now) Device Samsung Operating System Android (Samsung) & Windows (spotify website)   My Question or Issue   Hello, I've been using ...
  • 乃卂乃ㄚ乇匚卄ㄖ0_Official
  • Roadie
  • 618 Views
  • 6 replies
  • 2 likes
  • Account
  • 618 Views
  • 6 replies
  • 2 likes

I have a family account and wanted to change the payment method

I wanted to change payment method but accidentally purchased a new premium individual account i want to cancel it and a refund please. And if possible change my payment method

  • Visitor
  • I wanted to change payment method but accidentally purchased a new premium individual account i want to cancel it and a refund please. And if possible change my payment method
  • Rohdot
  • Music Fan
  • 892 Views
  • 1 replies
  • 0 likes
  • 892 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pago de cuenta que ya no uso

Se están debitando dos pagos de cuentas premium de Spotify en mi tarjeta y hay solo utilizamos uno, cómo nos podemos dar de baja al otro? No recordamos cuenta, usuario, nada.

  • Visitor
  • Se están debitando dos pagos de cuentas premium de Spotify en mi tarjeta y hay solo utilizamos uno, cómo nos podemos dar de baja al otro? No recordamos cuenta, usuario, nada.
  • MihailY
  • Moderator
  • 1495 Views
  • 1 replies
  • 0 likes
  • 1495 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've had a new phone and now can't log back into my email and can't reset p

I cannot get on my email as I have had a new phone and can't remember the log in so now I can't reset my spotify password cause I don't have that email

  • Visitor
  • I cannot get on my email as I have had a new phone and can't remember the log in so now I can't reset my spotify password cause I don't have that email
  • Alex
  • Spotify Legend
  • 878 Views
  • 1 replies
  • 0 likes
  • 878 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need to be able to log in without facebook

I cannot figure out how to log into my Spotify premium account when access to facebook is blocked. I use Spotify at work for background music and it is alowed, but the IT department recently blocked Facebook and now I can no longer log into my Spofit...

  • Regular
  • I cannot figure out how to log into my Spotify premium account when access to facebook is blocked.  I use Spotify at work for background music and it is alowed, but the IT department recently bl...
  • wi1lywonka
  • Casual Listener
  • 15218 Views
  • 7 replies
  • 2 likes
  • Account
    Premium
  • 15218 Views
  • 7 replies
  • 2 likes

keep getting logged out and my password gets reset

about an hour or two after i reset my password again, it'll re-reset my password, not tell me via email or anything, and i'll have to reset it again to keep using spotify. it keeps happening and i've even waited weeks inbetween trying again. i keep h...

  • Visitor
  • about an hour or two after i reset my password again, it'll re-reset my password, not tell me via email or anything, and i'll have to reset it again to keep using spotify. it keeps happening and i've...
  • Rohdot
  • Music Fan
  • 892 Views
  • 1 replies
  • 0 likes
  • 892 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo premium user keeps being shifted to free

I have a Duo Premium account. We were both connected and system was working fine until for some reason the second user was shifted to free account without asking. I tried deleting the user and sending the invite again but it didn't work.

  • Visitor
  • I have a Duo Premium account. We were both connected and system was working fine until for some reason the second user was shifted to free account without asking. I tried deleting the user and sendin...
  • Vasil
  • Moderator
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I reorganize the tracks from my playlist ?

I made a playlist from my personal account. Then Spotify appears as collaborator and I can't change playlists track order anymore. Does anyone know why and how could I fix that?

  • Visitor
  • I made a playlist from my personal account. Then Spotify appears as collaborator and I can't change playlists track order anymore. Does anyone know why and how could I fix that?
  • Vasil
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Por tratar de cambiar la forma de cobro se me cambio de plan familiar a plan individual

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9,o Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,o Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joan
  • Moderator
  • 811 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 811 Views
  • 1 replies
  • 0 likes

songs won't play and my Spotify is always offline

songs won't play and my Spotify is always offlineAnd I've also updated and reinstalled, but nothing has changed

  • Visitor
  • songs won't play and my Spotify is always offline And I've also updated and reinstalled, but nothing has changed
  • geovanebento
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes