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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Magda9
  • Casual Listener
  • 233755 Views
  • 373 replies
  • 22 likes
  • Account
    Free
  • 233755 Views
  • 373 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12566 Views
  • 6 replies
  • 11 likes
  • Security
  • 12566 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • slothinaloft
  • Newbie
  • 526895 Views
  • 988 replies
  • 113 likes
  • Account
  • 526895 Views
  • 988 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127653 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127653 Views
  • 74 replies
  • 12 likes

Can't change country

I had Spotify Premium in Croatia. I moved to the Netherlands, and I can't change my country or update my billing to iDeal. I've tried to switch to Free plan as suggested but still cannot change it. Any suggestions?

  • Visitor
  • I had Spotify Premium in Croatia. I moved to the Netherlands, and I can't change my country or update my billing to iDeal. I've tried to switch to Free plan as suggested but still cannot change it. A...
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Account
  • 207 Views
  • 1 replies
  • 0 likes

Friends cant find my account

Hi I’ve just made my account but my friends cant seem to search up my account in the search bar. I didnt make the account through Facebook but i have linked my facebook account.

  • Visitor
  • Hi I’ve just made my account but my friends cant seem to search up my account in the search bar.    I didnt make the account through Facebook but i have linked my facebook account.  ...
  • Maxim
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 498 Views
  • 1 replies
  • 0 likes

Does Spotify support Samsung Galaxy S21 FE

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Change Email Address: says "something went wrong, please try again"

PlanFamily PremiumUSA DeviceSamsung 22Operating SystemAndroid version 14 My Question or IssueWhen I try to update my email on the accounts page, a red pop up says "something went wrong, please try again". I am connected to working wifi and have unlim...

  • Visitor
  • Plan Family Premium USA   Device Samsung 22 Operating System Android version 14   My Question or Issue When I try to update my email on the accounts page, a red pop up says "somet...
  • Yordan
  • Moderator
  • 2061 Views
  • 1 replies
  • 2 likes
  • Account
  • 2061 Views
  • 1 replies
  • 2 likes

Someone else signed up for Spotify using my email address.

I went to create an account using my email address and Spotify told me I already had an account.... I can't remember setting it up before, but thought maybe I did. So I reset the password. I logged in, and the music and playlists are like 4 years old...

  • Newbie
  • I went to create an account using my email address and Spotify told me I already had an account.... I can't remember setting it up before, but thought maybe I did. So I reset the password. I logged...
  • TanyaS
  • Spotify Star
  • 669 Views
  • 1 replies
  • 1 likes
  • 669 Views
  • 1 replies
  • 1 likes

Not able to update email address (HTTP 400 for PUT request)

PlanPremiumCountryUnited Kingdom DeviceDesktop PC Operating SystemWindows 10 My Question or IssueI'm unable to update the email address on my account. I've tried various approaches, for example the form on https://www.spotify.com/uk/account/profile/....

  • Newbie
  • Plan Premium Country United Kingdom   Device Desktop PC   Operating System Windows 10   My Question or Issue I'm unable to update the email address on my account. I've trie...
  • osornios
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution automatic subscription and likes to an artist

PlanPremiumCountryChileDevice(Samsung Galaxy A22)Operating System(Android) My Question or IssueThere's an artist on Spotify that I don't listen to/don't like their music but their profile is automatically followed and everytime they release new music...

  • Casual Listener
  •   Plan Premium Country Chile Device (Samsung Galaxy A22) Operating System (Android)   My Question or Issue There's an artist on Spotify that I don't listen to/don't like their mu...
  • OscarDC
  • Moderator
  • 938 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Security
  • 938 Views
  • 5 replies
  • 0 likes

Superuser Contribution Como acessar uma conta do Spotify que perdi todos os dados?

Estou pagando uma conta do Spotify a qual não tenho mais acesso, pois perdi o login e a senha e não encontro em lugar nenhum. Atualmente, tenho outra conta mas gratuita.

  • Visitor
  • Estou pagando uma conta do Spotify a qual não tenho mais acesso, pois perdi o login e a senha e não encontro em lugar nenhum. Atualmente, tenho outra conta mas gratuita.
  • Eni
  • Moderator
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution I request streaming data, but the confirmation email won't show up

Tbf my email was inactive, but i activated it immediately, then resent the request, it still won't show up I already checked the spam too

  • Newbie
  • Tbf my email was inactive, but i activated it immediately, then resent the request, it still won't show up   I already checked the spam too
  • Susan_GP
  • Moderator
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching from premium individual to premium duo

My wife just bought premium duo and I joined hers and am now a member of duo. How do I make sure I am still NOT also still paying on my individual premium account? I am using same email as before and showing my same account. Do I need to cancel the o...

  • Visitor
  • My wife just bought premium duo and I joined hers and am now a member of duo.   How do I make sure I am still NOT also still paying on my individual premium account?  I am using s...
  • AdamDamon
  • Spotify Star
  • 16111 Views
  • 3 replies
  • 1 likes
  • Premium
  • 16111 Views
  • 3 replies
  • 1 likes

recover data from mistakenly deleted profile

PlanPremiumCountrySpain My Question or IssueI mistakenly deleted one of the profiles linked to my account (Family Plan). I have resent a link to the person, but now her profile is empty, she has lost all her playlists. Is there any possibility to rec...

  • Newbie
  • Plan Premium Country Spain   My Question or Issue I mistakenly deleted one of the profiles linked to my account (Family Plan). I have resent a link to the person, but now her profile is em...
  • Billy-J
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
  • 227 Views
  • 1 replies
  • 0 likes

Select a playlist and it plays only the first song then skip

Since yesterday, when I choose a playlist it plays the first song of that playlist but then the next song comes from a completely different playlist? For example, yesterday I was having a massage and I was playing relax spa playlist....first son was ...

  • Regular
  • Since yesterday, when I choose a playlist it plays the first song of that playlist but then the next song comes from a completely different playlist? For example, yesterday I was having a massage and...
  • Billy-J
  • Spotify Star
  • 368 Views
  • 3 replies
  • 0 likes
  • 368 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account wiped

I was listening to Spotify today, and it suddenly asked me to re-log in. I did so the way I always do, and it has completely wiped my account. All of my playlists, songs, and listening history has gone - it's like I've got a new account, and is the s...

  • Visitor
  • I was listening to Spotify today, and it suddenly asked me to re-log in. I did so the way I always do, and it has completely wiped my account. All of my playlists, songs, and listening history has go...
  • Luvit1982
  • Visitor
  • 1771 Views
  • 2 replies
  • 0 likes
  • 1771 Views
  • 2 replies
  • 0 likes

Why can't I add second artist?

I am a member of multiple bands and manage all the affairs, I need to be able to claim more than 1 artist profile

  • Visitor
  • I am a member of multiple bands and manage all the affairs, I need to be able to claim more than 1 artist profile
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Была отмена подписки. Пришло подтверждение об отмене. Но деньги опять исали

18.03. отменила подписку. Пришло подтверждение об отмене подписки.Сегодня 22.05. и с моего счета опять списали деньги. Верните деньги!

  • Visitor
  • 18.03. отменила подписку. Пришло подтверждение об отмене подписки. Сегодня 22.05. и с моего счета опять списали деньги. Верните деньги!
  • Billy-J
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Hello, danny ritchie, can cancel my first account on my oppo phone please

I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones

  • Visitor
  • I need to cancel my account on my oppo phone, I can't get into that phone to cancel and yout take 2 payments out both phones
  • Billy-J
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes