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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1488 Views
  • 0 replies
  • 7 likes
  • Security
  • 1488 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445251 Views
  • 970 replies
  • 108 likes
  • Account
  • 445251 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198752 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198752 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108091 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108091 Views
  • 70 replies
  • 11 likes

Change email for existing account

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei did a subscription for premium account but used the wrong email of my old employee of ...

  • Visitor
  • Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i did a...
  • Not applicable
  • 257 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 257 Views
  • 2 replies
  • 0 likes

doesn't allow me to do anything unless I get premium

PlanFreeCountrySouth KoreaDeviceiPhone 11 and M2 MacBook Air Operating SystemiOS16.2 and macOS Ventura13.1 My Question or IssueI've been perfectly happy with Spotify free and listening to the ads but now I cant even do anything until I subscribe to S...

  • Visitor
  • Plan Free Country South Korea Device iPhone 11 and M2 MacBook Air  Operating System iOS16.2 and macOS Ventura13.1   My Question or Issue I've been perfectly happy with Spotify fre...
  • Leannekyj
  • Visitor
  • 326 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 326 Views
  • 2 replies
  • 0 likes

Someone else signed into my account. What should I do

I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phishing.

  • Visitor
  • I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phish...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Trying to change my country using the recommend way

PlanPremiumCountryUK but trying to change to SwitzerlandDeviceAnroidOperating SystemWindows 10,Chrome. I am trying to switch my UK preimum account to Switzerland.I followed the instructions i read here in the community and on the spotify account web ...

  • Casual Listener
  • Plan Premium Country UK but trying to change to Switzerland Device Anroid Operating System Windows 10,Chrome.       I am trying to switch my UK preimum account to Switzerlan...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

Solved!! Delete old account to update email

PlanPremiumCountry Italy I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify support? Thank you very much.

  • Newbie
  • Plan Premium Country  Italy   I've two accounts. I would like to delete the old one with my main email in order to re-use that email on the new one. Is it possible to do it by Spotify ...
  • Jose_M
  • Spotify Star
  • 13368 Views
  • 5 replies
  • 1 likes
  • Account
  • 13368 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can’t find email on ps4

Hello,I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it through this ps4 account. Is it possible for me to fi...

  • Visitor
  • Hello, I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it ...
  • AlejaR
  • Moderator
  • 724 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 724 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to my spotify account either using my mail id or phone number

I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my account in spotify web player.

  • Visitor
  • I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my acco...
  • Yordan
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset my password link not working

PlanPremiumCountryPortugalDeviceAnyOperating SystemAny My Question or IssueI had to reset my password due to a problem evolving suspicious activity, but the link is not working, I have tried many devices and browsers, incognito mode and I applied for...

  • Newbie
  • Plan Premium Country Portugal Device Any Operating System Any   My Question or Issue I had to reset my password due to a problem evolving suspicious activity, but the link is not worki...
  • Yordan
  • Moderator
  • 483 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 483 Views
  • 1 replies
  • 0 likes

Changing country from UK to US

PremiumCountryUSADeviceiPhone 15 My Question or IssueI recently moved from the Uk to the Us and I’m trying to update my payment method to my new US card however I need to change the country on my account but no matter what I try it doesn’t change…

  • Visitor
  •   Premium Country USA Device iPhone 15   My Question or Issue I recently moved from the Uk to the Us and I’m trying to update my payment method to my new US card however I need to c...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
  • 270 Views
  • 1 replies
  • 0 likes

Can't forget a device

Hi, For some reason I can't log out of my ex-girlfriend's device. I logged on to her "Echo" when I was at her house a while ago, and now we are constantly in tug-of-war battles over music. I first tried "Forgetting" the device from the android mobile...

  • Casual Listener
  • Hi,   For some reason I can't log out of my ex-girlfriend's device.  I logged on to her "Echo" when I was at her house a while ago, and now we are constantly in tug-of-war battles over mu...
  • danielam_c
  • Newbie
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution LOGIN ERROR

I WANTED TO ACCESS THE WEB PLAYER ON MY PC. BUT WHEN I TRIED TO LOGIN, IT SHOWED AN ERROR THAT "SOMETHING WENT WRONG, TRY TO RELOAD THE PAGE" I RELOADED IT MANY TIMES. BUT IT DIDNT WORK. I CLEARED ALL CACHE, SITE DATA, BROWSING HISTORY, EVEN USED OHT...

  • Regular
  • I WANTED TO ACCESS THE WEB PLAYER ON MY PC. BUT WHEN I TRIED TO LOGIN, IT SHOWED AN ERROR THAT "SOMETHING WENT WRONG, TRY TO RELOAD THE PAGE" I RELOADED IT MANY TIMES. BUT IT DIDNT WORK. I CLEARED AL...
  • tompedro11
  • Visitor
  • 4057 Views
  • 15 replies
  • 0 likes
  • Account
    Other
  • 4057 Views
  • 15 replies
  • 0 likes

Superuser Contribution Não encontro um e-mail na visão geral da minha conta

Me cadastrei usando Facebook e gostaria de fazer login com e-mail e senha, mas não consigo seguir o passo a passo pois não encontro um e-mail na visão geral da minha conta como orientado

  • Visitor
  • Me cadastrei usando Facebook e gostaria de fazer login com e-mail e senha, mas não consigo seguir o passo a passo pois não encontro um e-mail na visão geral da minha conta como orientado
  • Elena
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't listen to podcast or see the Canvas

Plan Premium For Student Country Venezuela Device Xiaomi Mi A3 and PC Operating System Android 12 and Windows 11 My Question or Issue Basically what the title says. I can't find or list to any podcast on Spotify or even see any Canvas (video on a son...

  • Newbie
  •   Plan   Premium For Student    Country   Venezuela    Device   Xiaomi Mi A3 and PC   Operating System   Android 12 and Windows 11 &n...
  • Elena
  • Moderator
  • 664 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 664 Views
  • 1 replies
  • 1 likes

Superuser Contribution Login problem

Hi, I can't login to Spotify. I'm sure that my pasword was correct but because it's not working, I selected that I forgot my pasword. Unfortunately I don't receive a mail to change my pasword. Tried many times. Can someone help please?

  • Visitor
  • Hi, I can't login to Spotify. I'm sure that my pasword was correct but because it's not working, I selected that I forgot my pasword. Unfortunately I don't receive a mail to change my pasword. Tried ...
  • Elena
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • Login
  • 306 Views
  • 1 replies
  • 0 likes

Re: Payment charged but Spotify is still not premium

Please am a new user I just paid they debited me but am still not on premium

  • Visitor
  • Please am a new user I just paid they debited me but am still not on premium
  • CptTrinity
  • Casual Listener
  • 266 Views
  • 2 replies
  • 0 likes
  • 266 Views
  • 2 replies
  • 0 likes

can't change my spotify region, I am in different country

My account region is Greece, but I am in Egypt. Is this due to the fact that the last payment happened in Greece or is it that my facebook is greek?

  • Visitor
  • My account region is Greece, but I am in Egypt. Is this due to the fact that the last payment happened in Greece or is it that my facebook is greek?
  • Maxim
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Change country and card.

I have moved to Sweden from Norway and my old card issued from Norway has expired. The payment couldn´t be handled. I got an e-mail saying that I need to update the payment method /card. But I can´t change to a card issued in Sweden while my country ...

  • Visitor
  • I have moved to Sweden from Norway and my old card issued from Norway has expired. The payment couldn´t be handled. I got an e-mail saying that I need to update the payment method /card. But I can´t ...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes