Canceled my Phone number and I cant accesos to my count

[Jaimecalvillo]

I recently change my Phone number but I cant access to my count because the Phone number now no existe and I hace new cell Phone number 

Plan

Premium familiar

Country

Mexico

Device

Hauwei 

Operating System

Android

My Question or Issue

[Alex]

Hi @Jaimecalvillo,

Welcome to the Community!

If you can't use your original phone number to log in anymore, you can create a password for your account so that you can log in with your email + password.

1. Log in to your account page with your phone number.
2. Click EDIT PROFILE and add an email address to your account.
3. Use your email address to create a password.
4. After that you can use those details to log in the app.

Hope this helps.