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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080359 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080359 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49935 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49935 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146358 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146358 Views
  • 4840 replies
  • 118 likes

Can't login or change password - no reset emails

PlanPremium (Family)CountryDEDeviceAnyOperating SystemAny My Question or IssueI can't login to my account due to wrong login data, password or username. However, none of them have been changed recently. Password reset doesn't work either, because no ...

  • Newbie
  • Plan Premium (Family) Country DE Device Any Operating System Any   My Question or Issue I can't login to my account due to wrong login data, password or username. However, none of them...
  • Emilia_8
  • Spotify Star
  • 948 Views
  • 5 replies
  • 0 likes
  • Login
  • 948 Views
  • 5 replies
  • 0 likes

I can not change my e-mail address

PlanPremiumCountryTurkeyDevice(Xiaomi Red Mi Note 8 Pro)Operating System(Android 8, Windows 10) My Question or IssueI wanna change my current e-mail address but ı couldnt beacuse I used it another spotify account. So I deleted that account which I wa...

  • Visitor
  • Plan Premium Country Turkey Device (Xiaomi Red Mi Note 8 Pro) Operating System (Android 8, Windows 10)   My Question or Issue I wanna change my current e-mail address but ı couldnt bea...
  • SoundShots
  • Composer
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accounts been reset and my usernane changed

PlanFreeCountryThe United KingdomDeviceGalaxy A7 (2018), Windows HPOperating SystemAndroid 10, Windows 10 My Question or IssueI think my account has either been deleted or completely reset. I dont know though because i can still log into "my account"...

  • Not applicable
  •   Plan Free Country The United Kingdom Device Galaxy A7 (2018), Windows HP Operating System Android 10, Windows 10   My Question or Issue I think my account has either been delet...
  • Petya
  • Community Legend
  • 299 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 299 Views
  • 2 replies
  • 0 likes

I cant log in

I was logged out of my account. Not only did i have premium but also hundreds of songs and so many playlist. Ive tried to log in multiple times on multiple devices yet I’m not successful. I am EXTREMELY frustrated. I have had that account for years a...

  • Visitor
  • I was logged out of my account. Not only did i have premium but also hundreds of songs and so many playlist. Ive tried to log in multiple times on multiple devices yet I’m not successful. I am EXTREM...
  • Emilia_8
  • Spotify Star
  • 347 Views
  • 2 replies
  • 0 likes
  • Account
  • 347 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need my playlists back!

PlanFreeCanada DeviceiPhone 8Operating SystemiOS 13.5 My Question or IssueMy playlists are no longer viewable. My account was having issues with playing and finding songs so my son helped. Now it looks like I have a new account but my playlist are go...

  • Casual Listener
  • Plan Free Canada   Device iPhone 8 Operating System iOS 13.5   My Question or Issue My playlists are no longer viewable. My account was having issues with playing and finding song...
  • Billy-J
  • Spotify Star
  • 365 Views
  • 4 replies
  • 0 likes
  • Account
  • 365 Views
  • 4 replies
  • 0 likes

Superuser Contribution Is someone using my account? Random songs are showing up in my recently played songs.

I'm using the Spotify desktop app on a Windows 10 machine. I'm on the free plan and in the USA. A few months ago, I started having issues with my account where I would be listening to a song and then a random rap song would start playing. I don't lis...

  • Not applicable
  • I'm using the Spotify desktop app on a Windows 10 machine. I'm on the free plan and in the USA.   A few months ago, I started having issues with my account where I would be listening to a song...
  • Mortvillain
  • Regular
  • 816 Views
  • 4 replies
  • 0 likes
  • Free
  • 816 Views
  • 4 replies
  • 0 likes

Solved!! Forced to create a new account, lost subscription and playlists

I use Spotify everyday, however I hadn't used opened the app in a few days. I opened it and was asked to login. My login info didn't work so it made me login with FB and Apple. Once I did so, I lost my Premium subscription (which I've had for 2 years...

  • Not applicable
  • I use Spotify everyday, however I hadn't used opened the app in a few days.  I opened it and was asked to login.  My login info didn't work so it made me login with FB and Apple.  Once...
  • Billy-J
  • Spotify Star
  • 505 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 505 Views
  • 3 replies
  • 0 likes

Solved!! Account totally got lost

PlanPremiumCountryBelgiumDeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueHello Spotify Community, I have a really strange problem going on.I have a premium account for a very long time now. But today I've got my new cell phone so I need...

  • Casual Listener
  • Plan Premium Country Belgium Device iPhone XR Operating System iOS 13.4.1   My Question or Issue Hello Spotify Community,   I have a really strange problem going on. I have a p...
  • EthanS1
  • Community Legend
  • 438 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 438 Views
  • 2 replies
  • 0 likes

you discovered a premium feature spotify

Hi there this is junaid,I created a playlist on my laptop on my non premium account and shared the link to others and when they click the link it shows "you discovered a premium feature spotify" how do I correct it

  • Visitor
  • Hi there this is junaid,I created a playlist on my laptop on my non premium account  and shared the link to others and when they click the link it shows "you discovered a premium feature spotify...
  • Nico
  • Community Legend
  • 542 Views
  • 1 replies
  • 0 likes
  • Music Discussion
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Problem

PlanFree/PremiumCountryUnited KingdomDeviceAnyOperating SystemAny My Question or IssueI'm having problem with my spotify account, I signed up with a facebook account instead of making a new account, I have lost that account because I tried to make a ...

  • Not applicable
  • Plan Free/Premium Country United Kingdom Device Any Operating System Any   My Question or Issue I'm having problem with my spotify account, I signed up with a facebook account instead ...
  • Katerina
  • Spotify Legend
  • 421 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 421 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can I migrate my Spotify stuff from my Facebook account to my NEW Premium account?

PlanPremiumCountryIndiaDeviceiPhone 6 and Macbook ProOperating SystemiOS? My Question or IssueUpgraded to Premium but lost all my old Spotify history from my Facebook log in?

  • Visitor
  • Plan Premium Country India Device iPhone 6 and Macbook Pro Operating System iOS?   My Question or Issue Upgraded to Premium but lost all my old Spotify history from my Facebook log in?
  • Xenia
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 363 Views
  • 1 replies
  • 0 likes

Song was removed from old artist account and moved to a brand new one

Hello, I have this song titled "You and Only You". Here is the song link: spotify:track:6qRpvLy7HgD96mWGHiTS2h It used to be on my old spotify artist account, "Arize". here's a link to that account: spotify:artist:6eq90a47vMudnFCHfKCHV9However, it is...

  • Visitor
  • Hello,   I have this song titled "You and Only You". Here is the song link: spotify:track:6qRpvLy7HgD96mWGHiTS2h   It used to be on my old spotify artist account, "Arize". here's ...
  • OneByBoo
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 357 Views
  • 1 replies
  • 0 likes

I cant find my Spotify artist page using search box... What can i do to resolve this issue...

I can't find my Spotify profile if I search for it on the Spotify app using the search box it doesn't pop up what can I do to resolve this my profile is KFAS

  • Visitor
  • I can't find my Spotify profile if I search for it on the Spotify app using the search box it doesn't pop up what can I do to resolve this my profile is KFAS
  • SoundShots
  • Composer
  • 441 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant log in

Hi did use spotify yesterday and today i cant log i have tried to reset my password but idont get an mail. cant use my nickname to log in tried to make a new account with same email and it did work.i got premium account and family the others in famil...

  • Visitor
  •   Hi did use spotify yesterday and today i cant log i have tried to reset my password but idont get an mail.  cant use my nickname to log in tried to make a new account with same email and...
  • Xenia
  • Moderator
  • 384 Views
  • 2 replies
  • 0 likes
  • Account
  • 384 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution My account is stuck with the wrong country and my family can't join my family plan

PlanFamilyCountryAddress is set to Hong Kong but somehow country is USA DeviceAnyOperating SystemAny My Question or IssueHi, I've just signed up for the Family plan today, and I originally used my business credit card which is a US-based card even th...

  • Casual Listener
  • Plan Family Country Address is set to Hong Kong but somehow country is USA   Device Any Operating System Any   My Question or Issue Hi, I've just signed up for the Family plan to...
  • Xenia
  • Moderator
  • 664 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 664 Views
  • 3 replies
  • 0 likes

Superuser Contribution 2 facebook accounts, 2 diferent Spotify Logins

PlanPremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have 2 Facebook accounts, One which is related to music, that is called [snip - Communit...

  • Casual Listener
  • Plan Premium Country Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I hav...
  • Katerina
  • Spotify Legend
  • 497 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 497 Views
  • 2 replies
  • 0 likes

Recently Played not updating

PlanFreeCountryPortugalDeviceSpotify desktop onlyOperating SystemWindows My Question or IssueMy recently played playlists do not update. I've tried to reinstall, tried to log off and log in and tried to listen to playlists on Spotify web and mobile a...

  • Visitor
  • Plan Free Country Portugal Device Spotify desktop only Operating System Windows   My Question or Issue My recently played playlists do not update. I've tried to reinstall, tried to log...
  • TreyAnastasio
  • Spotify Star
  • 799 Views
  • 1 replies
  • 1 likes
  • Free
    Other
  • 799 Views
  • 1 replies
  • 1 likes

hacking issue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue An unknown person logs into my account. I changed my password, my email. I disconnected all ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Sebasty
  • Spotify Star
  • 383 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 383 Views
  • 3 replies
  • 0 likes

Solved!! Profile not showing up in search results

Hi! My profile doesn't shows up in search results. I do have a premium account and I've uploaded some playlists but my username does not show up in search. My account is linked to my Facebook account too and peaple can join my Spotify page if I share...

  • Casual Listener
  • Hi! My profile doesn't shows up in search results. I do have a premium account and I've uploaded some playlists but my username does not show up in search. My account is linked to my Facebook account...
  • MolinoPasini
  • Casual Listener
  • 2157 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 2157 Views
  • 2 replies
  • 0 likes

Solved!! Change "Country" to "Country or Region"

My Question or IssueI found that on the page for filling in the profile, there is an item of "country", which cannot resolve some "regions" with territorial disputes in the world. I suggest developers change this item from "country" to "country or re...

  • Visitor
  • My Question or Issue I found that on the page for filling in the profile, there is an item of "country", which cannot resolve some "regions" with territorial disputes in the world. I suggest develo...
  • Billy-J
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
  • 300 Views
  • 1 replies
  • 0 likes