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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • orenmagen
  • Casual Listener
  • 282344 Views
  • 829 replies
  • 87 likes
  • Account
  • 282344 Views
  • 829 replies
  • 87 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134115 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134115 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 76108 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 76108 Views
  • 63 replies
  • 8 likes

Superuser Contribution premium account werkt niet

Goedendag, Vandaag premium account voor 3 maanden voor 0,99 maar heb wel betaalbewijs maar premium account werkt niet. Heb al uitgelogd en weer ingelogd.

  • Visitor
  • Goedendag, Vandaag premium account voor 3 maanden voor 0,99 maar heb wel betaalbewijs maar premium account werkt niet. Heb al uitgelogd en weer ingelogd.
  • user-removed
  • Not applicable
  • 3936 Views
  • 6 replies
  • 0 likes
  • Premium
  • 3936 Views
  • 6 replies
  • 0 likes

Solved!! Pub on my account prenium

hello,I am French I have just taken the 3-month samsung prenium trial offer and although my account appears to be in prenium, I still have advertisements路‍what can I do?thank you for your answersgood day PlanPremiumCountryFranceDeviceSamsung note 10+

  • Regular
  •   hello, I am French I have just taken the 3-month samsung prenium trial offer and although my account appears to be in prenium, I still have advertisements🤷‍ ♀️ what can I do? thank you f...
  • Kryptonell
  • Regular
  • 435 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 435 Views
  • 8 replies
  • 0 likes

Solved!! emails

PlanFreeCountry Device Operating System My Question or Issuei recently closed my Spotify account and now when i want to create a new account i wanted to use the email that i used before. when i try it, it says that the email is already being used in ...

  • Newbie
  •   Plan Free Country   Device   Operating System     My Question or Issue i recently closed my Spotify account and now when i want to create a new account i  w...
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

Account hacked

Plan Free/Premium: no Country :vietnam Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10

  • Newbie
  • Plan Free/Premium: no Country :vietnam   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ịphon 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) IOS10 &...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 1 likes
  • Account
  • 270 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution hide my follower

hello, my appologyse for my bad english.I would like know how can i hide the followers of my account.I don't want my friend on fancebook can see other friends on spotify. I hope you understand me.thanks.

  • Visitor
  • hello,  my appologyse for my bad english. I would like know how can i hide the followers of my account. I don't want my friend on fancebook can see other friends on spotify.   I hope y...
  • Jeremy
  • Spotify
  • 18326 Views
  • 8 replies
  • 2 likes
  • Account
    Other
    Security
  • 18326 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Can't log on after installing on other Iphone

Hello, I have installed Spotify on my new Iphone SE. I've deleted the app from my old Iphone. Still I can't log on to Spotify on the new Iphone. I get the message: 'You have already made an account with this email adress'. Loging on through Facebook ...

  • Casual Listener
  • Hello,   I have installed Spotify on my new Iphone SE. I've deleted the app from my old Iphone. Still I can't log on to Spotify on the new Iphone. I get the message: 'You have already made an ...
  • Alex
  • Moderator
  • 588 Views
  • 9 replies
  • 0 likes
  • 588 Views
  • 9 replies
  • 0 likes

Superuser Contribution Password reset email

Hi, I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago by itself. When I tried to log in using my credentials it says the password is wrong....

  • Newbie
  • Hi,  I purchased a premium membership for my account. I had been using Spotify for like three weeks on my iPhone 7 device until it suddenly logged off a few days ago  by itself. When I tri...
  • Alex
  • Moderator
  • 349 Views
  • 1 replies
  • 0 likes
  • Account
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ma musique s’arrête soudainement

PlanPremiumPaie (Paie)FranceAppareil (Appareil)iPhone 11 ProSystème d’exploitationIOS 14,2Ma question ou questionPourquoi ma musique s’arrête soudainement ?

  • Visitor
  • Plan Premium Paie (Paie) France Appareil (Appareil) iPhone 11 Pro Système d’exploitation IOS 14,2 Ma question ou question Pourquoi ma musique s’arrête soudainement ?
  • Alex
  • Moderator
  • 7377 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 7377 Views
  • 3 replies
  • 0 likes

[Desktop] Google connection

Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device. If it makes a difference, I do use Chrome on my Mac but not...

  • Visitor
  • Just noticed that Spotify is connected to my Google account. Don't know how/when that occurred. Is it necessary? My only Android device is an Echo w/Alexa - if that's even an Android device.  If...
  • OneByBoo
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 231 Views
  • 1 replies
  • 0 likes

[Other] Changing from premium to free - Are my songs safe?

Hi, im looking at changing from premium to free briefly before going back to Premium through my phone plans discount.Im just curious as to whether this brief changeover will un-save and un-like all the songs and playlists that i have currently connec...

  • Newbie
  • Hi, im looking at changing from premium to free briefly before going back to Premium through my phone plans discount. Im just curious as to whether this brief changeover will un-save and un-like all...
  • OneByBoo
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Other
  • 262 Views
  • 1 replies
  • 0 likes

Change account language

Hi, I live in Belgium where we speak 3 languages. My account is setup in Dutch but I speak French. I do not see any parameters that let me change that. How can I change the language of my acocunt? Thanks for your help

  • Newbie
  • Hi,   I live in Belgium where we speak 3 languages. My account is setup in Dutch but I speak French. I do not see any parameters that let me change that. How can I change the language of my ac...
  • OneByBoo
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to reset spotify log in password through facebook log in because no longer have access to email

I have a premium account and I can't reset the password because I don't have access to the email used in creating the account anymore. The only way I can access the account is through facebook login. Is there a way I can reset my spotify log in passw...

  • Newbie
  • I have a premium account and I can't reset the password because I don't have access to the email used in creating the account anymore. The only way I can access the account is through facebook login....
  • Alex
  • Moderator
  • 8087 Views
  • 3 replies
  • 1 likes
  • Login
    Premium
  • 8087 Views
  • 3 replies
  • 1 likes

Solved!! Change country from South Korea to US

My Question or IssueI purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not let me change my country to the US. In the account se...

  • Casual Listener
  • My Question or Issue I purchased the premium plan in South Korea, but I recently moved to the US. I want to change my country to the US and update my plan to the right billing, but Spotify will not ...
  • music_12
  • Casual Listener
  • 571 Views
  • 2 replies
  • 1 likes
  • Account
  • 571 Views
  • 2 replies
  • 1 likes

Solved!! If I remove all my tracks, do I lose my Artist Page?

I released a single in 2017. Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be taken down (for marketing and artistic reasons).My question...

  • Newbie
  • I released a single in 2017.  Now I'm about to put out my debut EP, which will be sent to distribution in a few weeks. Though before the new EP is published, I'll ask for the old single to be ta...
  • Billy-J
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • Account
  • 394 Views
  • 1 replies
  • 0 likes

Playing One Song

So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I use all my skips trying to get to it but it fails....

  • Visitor
  • So, I just want to listen to one song sometimes. I search it up but all that pops up are Playlists. I can't find it by itself. When I click on the playlists that have it, it's not the first one and I...
  • Billy-J
  • Spotify Star
  • 599 Views
  • 1 replies
  • 0 likes
  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Advertising on Spotify

I have a premium subscription to Spotify to avoid advertising, however currently everything on Spotify is promoting Drake. Is Spotify no longer doing an ad free service?

  • Casual Listener
  • I have a premium subscription to Spotify to avoid advertising, however currently everything on Spotify is promoting Drake. Is Spotify no longer doing an ad free service?  
  • Jeremy
  • Spotify
  • 843 Views
  • 12 replies
  • 7 likes
  • Subscription
  • 843 Views
  • 12 replies
  • 7 likes

Superuser Contribution Updating Payment Info for Duo Account without Plan Manager

Plan: Duo PlanCountry: CanadaDevice: Mobile (Android) & desktopOperating System: Windows 10 I can't update my payment info. A long time ago, I upgrade to a duo account from a free account. A plan manager wasn't assigned and I don't have the option to...

  • Newbie
  • Plan: Duo Plan Country: Canada Device: Mobile (Android) & desktop Operating System: Windows 10   I can't update my payment info.  A long time ago, I upgrade to a duo account f...
  • Eni
  • Moderator
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Can't change display name, no option to do so

My Question or IssueI can't find the option to edit my profile display name, even though i followed the steps i found on this platform. I've used both my phone and desktop.On desktop i click on my profile, then VIEW ACCOUNT, and then EDIT profile. I ...

  • Casual Listener
  •   My Question or Issue I can't find the option to edit my profile display name, even though i followed the steps i found on this platform. I've used both my phone and desktop. On desktop i ...
  • Jquin1-MIA
  • Newbie
  • 20778 Views
  • 15 replies
  • 4 likes
  • Account
  • 20778 Views
  • 15 replies
  • 4 likes

Superuser Contribution No me llega el correo de verificación

Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium. Pero dicho correo no me llega. Ni en spam ni nada.¿Cómo puedo verificarla...

  • Newbie
  • Hola buenos días! Llevo varios días que cuando entro a la aplicación me sale un mensaje que verifique la dirección de correo electrónico. Pertenezco a un plan familiar premium.  Pero dicho corr...
  • Elena
  • Moderator
  • 684 Views
  • 1 replies
  • 0 likes
  • Account
  • 684 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I lose mobile access if I cancel my premium?

Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!

  • Casual Listener
  • Going by the cancellation screen on the Spotify website I get 0 songs on mobile once my premium cancelled. Is this right?!
  • yetitears
  • Gig Goer
  • 300 Views
  • 4 replies
  • 0 likes
  • Premium
  • 300 Views
  • 4 replies
  • 0 likes