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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80429 Views

9 replies

2 likes

Account
Login
  • 80429 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653891 Views

13 replies

4 likes

Account
  • 653891 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734366 Views

18 replies

29 likes

  • 734366 Views
  • 18 replies
  • 29 likes

WHERE DID THE LIST OF SAVED "FAVORITE ALBUMS" GO?

NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....

Roadie

NEVER MIND .. I found the album I was looking for (not Nevermind), but this is still annoying.It should have taken a few seconds, but w/e....

281 Views

0 replies

0 likes

Account
  • 281 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Recover Account

Hi There, My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting any e-mails. I've checked my junk/spam folder, I've waited o...

Casual Listener

Hi There,   My spotify account disconnected across all of my devices. I have not changed my password and I can't login. Biggest issue is that I've tried the password reset and I'm not getting ...

nigelino

Casual Listener

761 Views

2 replies

0 likes

Account
Login
  • 761 Views
  • 2 replies
  • 0 likes

Superuser Contribution Perdí mi cuenta?

Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor

Visitor

Perdí mi cuenta con la que pagaba mi plan familiar, no lo puedo cancelar y tampoco puedo invitar a más personas porque el enlace a expirado no sé que hacer, ayuda por favor 😭

MihailY

Moderator

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't login into my account although I am giving the right password email

I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any email.

Visitor

I am not able to login into my Spotify account. I am giving the right email and password but it's shows the password and email are not matching. I tried to reset password but they don't send me any e...

BelaN_Glos

Casual Listener

24803 Views

25 replies

1 likes

  • 24803 Views
  • 25 replies
  • 1 likes

how can I merge two accounts?

I have two premium accounts that I didn't know about. I need to merge them so I don't lose everything I have in one of them and so I can stop paying twice a month.

Visitor

I have two premium accounts that I didn't know about. I need to merge them so I don't lose everything I have in one of them and so I can stop paying twice a month.

cegro47

Visitor

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Solved!! region changed, redirected to US site

PlanFreeCountrySpainDeviceN/AOperating SystemN/A My Question or IssueI was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. When the plan expired, I changed my country to Spain within the profile and eve...

Casual Listener

Plan Free Country Spain Device N/A Operating System N/A   My Question or Issue I was living in the US and had a premium plan. Then I moved to Spain and I waited the plan to expire. Whe...

vulkito

Casual Listener

691 Views

2 replies

0 likes

Account
Other
Premium
  • 691 Views
  • 2 replies
  • 0 likes

Concert Emails Have Wrong Location

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI am getting concert recommendations for London but I am in the North of England so I need Leeds, Manchester and nearby. How do I change this?

Visitor

  Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I am getting concert recommendations for London but I am in the North of England so I need ...

drawlien

Casual Listener

1654 Views

2 replies

1 likes

Premium
  • 1654 Views
  • 2 replies
  • 1 likes

Trying to change my country using the recommend way

PlanPremiumCountryUK but trying to change to SwitzerlandDeviceAnroidOperating SystemWindows 10,Chrome. I am trying to switch my UK preimum account to Switzerland.I followed the instructions i read here in the community and on the spotify account web ...

Casual Listener

Plan Premium Country UK but trying to change to Switzerland Device Anroid Operating System Windows 10,Chrome.       I am trying to switch my UK preimum account to Switzerlan...

Maxim

Spotify Star

273 Views

1 replies

0 likes

Account
  • 273 Views
  • 1 replies
  • 0 likes

Someone else signed into my account. What should I do

I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phishing.

Visitor

I had an email fro Spotify notifying me of a login in Germany. Not me! So I am advised to secure my login details by clicking a link in the email. I want to be sure that the email is not a scam/phish...

Maxim

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in

Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything

Visitor

Everytime I click on the button you guys send me through Gmail, it says "something went wrong". I click "try again" but it doesn't do anything

Presserhila

Newbie

379 Views

2 replies

0 likes

  • 379 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't login to my spotify account either using my mail id or phone number

I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my account in spotify web player.

Visitor

I want to login my spotify account in laptop, it shows there is no spotify account connected to my mail id and it always shows check your number even if the number is correct. I wanted to use my acco...

Yordan

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t find email on ps4

Hello,I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it through this ps4 account. Is it possible for me to fi...

Visitor

Hello, I recently signed in to an old ps4 account which has a Spotify account linked to it. However, I’ve forgotten the email address to log in to this Spotify account and can therefore only use it ...

AlejaR

Moderator

1655 Views

1 replies

0 likes

Account
Login
  • 1655 Views
  • 1 replies
  • 0 likes

Changing country from UK to US

PremiumCountryUSADeviceiPhone 15 My Question or IssueI recently moved from the Uk to the Us and I’m trying to update my payment method to my new US card however I need to change the country on my account but no matter what I try it doesn’t change…

Visitor

  Premium Country USA Device iPhone 15   My Question or Issue I recently moved from the Uk to the Us and I’m trying to update my payment method to my new US card however I need to c...

Maxim

Spotify Star

558 Views

1 replies

0 likes

Account
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reset my password link not working

PlanPremiumCountryPortugalDeviceAnyOperating SystemAny My Question or IssueI had to reset my password due to a problem evolving suspicious activity, but the link is not working, I have tried many devices and browsers, incognito mode and I applied for...

Newbie

Plan Premium Country Portugal Device Any Operating System Any   My Question or Issue I had to reset my password due to a problem evolving suspicious activity, but the link is not worki...

Yordan

Moderator

1167 Views

1 replies

0 likes

Account
Login
Other
  • 1167 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cannot change my country.

i can also not put a new pay method to reflect my new country

Visitor

i can also not put a new pay method to reflect my new country

JuanTazo

Visitor

391 Views

2 replies

0 likes

  • 391 Views
  • 2 replies
  • 0 likes

Re: Payment charged but Spotify is still not premium

Please am a new user I just paid they debited me but am still not on premium

Visitor

Please am a new user I just paid they debited me but am still not on premium

CptTrinity

Casual Listener

405 Views

2 replies

0 likes

  • 405 Views
  • 2 replies
  • 0 likes

Change country and card.

I have moved to Sweden from Norway and my old card issued from Norway has expired. The payment couldn´t be handled. I got an e-mail saying that I need to update the payment method /card. But I can´t change to a card issued in Sweden while my country ...

Visitor

I have moved to Sweden from Norway and my old card issued from Norway has expired. The payment couldn´t be handled. I got an e-mail saying that I need to update the payment method /card. But I can´t ...

Maxim

Spotify Star

387 Views

1 replies

0 likes

Account
  • 387 Views
  • 1 replies
  • 0 likes

can't change my spotify region, I am in different country

My account region is Greece, but I am in Egypt. Is this due to the fact that the last payment happened in Greece or is it that my facebook is greek?

Visitor

My account region is Greece, but I am in Egypt. Is this due to the fact that the last payment happened in Greece or is it that my facebook is greek?

Maxim

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes