Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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PlanPremium (Family)CountryDEDeviceAnyOperating SystemAny My Question or IssueI can't login to my account due to wrong login data, password or username. However, none of them have been changed recently. Password reset doesn't work either, because no ...
PlanPremiumCountryTurkeyDevice(Xiaomi Red Mi Note 8 Pro)Operating System(Android 8, Windows 10) My Question or IssueI wanna change my current e-mail address but ı couldnt beacuse I used it another spotify account. So I deleted that account which I wa...
PlanFreeCountryThe United KingdomDeviceGalaxy A7 (2018), Windows HPOperating SystemAndroid 10, Windows 10 My Question or IssueI think my account has either been deleted or completely reset. I dont know though because i can still log into "my account"...
I was logged out of my account. Not only did i have premium but also hundreds of songs and so many playlist. Ive tried to log in multiple times on multiple devices yet I’m not successful. I am EXTREMELY frustrated. I have had that account for years a...
PlanFreeCanada DeviceiPhone 8Operating SystemiOS 13.5 My Question or IssueMy playlists are no longer viewable. My account was having issues with playing and finding songs so my son helped. Now it looks like I have a new account but my playlist are go...
I'm using the Spotify desktop app on a Windows 10 machine. I'm on the free plan and in the USA. A few months ago, I started having issues with my account where I would be listening to a song and then a random rap song would start playing. I don't lis...
I use Spotify everyday, however I hadn't used opened the app in a few days. I opened it and was asked to login. My login info didn't work so it made me login with FB and Apple. Once I did so, I lost my Premium subscription (which I've had for 2 years...
PlanPremiumCountryBelgiumDeviceiPhone XROperating SystemiOS 13.4.1 My Question or IssueHello Spotify Community, I have a really strange problem going on.I have a premium account for a very long time now. But today I've got my new cell phone so I need...
Hi there this is junaid,I created a playlist on my laptop on my non premium account and shared the link to others and when they click the link it shows "you discovered a premium feature spotify" how do I correct it
PlanFree/PremiumCountryUnited KingdomDeviceAnyOperating SystemAny My Question or IssueI'm having problem with my spotify account, I signed up with a facebook account instead of making a new account, I have lost that account because I tried to make a ...
PlanPremiumCountryIndiaDeviceiPhone 6 and Macbook ProOperating SystemiOS? My Question or IssueUpgraded to Premium but lost all my old Spotify history from my Facebook log in?
Hello, I have this song titled "You and Only You". Here is the song link: spotify:track:6qRpvLy7HgD96mWGHiTS2h It used to be on my old spotify artist account, "Arize". here's a link to that account: spotify:artist:6eq90a47vMudnFCHfKCHV9However, it is...
I can't find my Spotify profile if I search for it on the Spotify app using the search box it doesn't pop up what can I do to resolve this my profile is KFAS
Hi did use spotify yesterday and today i cant log i have tried to reset my password but idont get an mail. cant use my nickname to log in tried to make a new account with same email and it did work.i got premium account and family the others in famil...
PlanFamilyCountryAddress is set to Hong Kong but somehow country is USA DeviceAnyOperating SystemAny My Question or IssueHi, I've just signed up for the Family plan today, and I originally used my business credit card which is a US-based card even th...
PlanPremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have 2 Facebook accounts, One which is related to music, that is called [snip - Communit...
PlanFreeCountryPortugalDeviceSpotify desktop onlyOperating SystemWindows My Question or IssueMy recently played playlists do not update. I've tried to reinstall, tried to log off and log in and tried to listen to playlists on Spotify web and mobile a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue An unknown person logs into my account. I changed my password, my email. I disconnected all ...
Hi! My profile doesn't shows up in search results. I do have a premium account and I've uploaded some playlists but my username does not show up in search. My account is linked to my Facebook account too and peaple can join my Spotify page if I share...
My Question or IssueI found that on the page for filling in the profile, there is an item of "country", which cannot resolve some "regions" with territorial disputes in the world. I suggest developers change this item from "country" to "country or re...