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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434058 Views
  • 967 replies
  • 108 likes
  • Account
  • 434058 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192615 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192615 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105970 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105970 Views
  • 70 replies
  • 11 likes

Superuser Contribution Mixing accounts

PlanPremiumCountryPeruDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have an account with my email and a different account with my Facebook account, but that was a mistake, I want them to be just ONE account: the Facebook account with my ...

  • Casual Listener
  • Plan Premium Country Peru Device iPhone 6 Operating System iOS 10   My Question or Issue I have an account with my email and a different account with my Facebook account, but that was ...
  • Alex
  • Spotify Legend
  • 177 Views
  • 3 replies
  • 0 likes
  • Account
  • 177 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify needs my address but is only giving me US options

PlanPremium (Trying to activate Student)CountryCanadaDeviceMacbook Pro My Question or IssueI am attempting to update my plan and change it back to Student. I have the plan available, all I need to do is insert my address and billing info, but the onl...

  • Visitor
  • Plan Premium (Trying to activate Student) Country Canada Device Macbook Pro   My Question or Issue I am attempting to update my plan and change it back to Student. I have the plan availa...
  • Vasil
  • Moderator
  • 700 Views
  • 2 replies
  • 0 likes
  • Account
  • 700 Views
  • 2 replies
  • 0 likes

Re: Multiple login credentials for the same account

I’m struggling with something similar. I logged in on my computer with the same login stuff and it taies me to a different account. Then I logged out on my phone and tried to log back in and it took me to that same account. So I lost my other account...

  • Casual Listener
  • I’m struggling with something similar. I logged in on my computer with the same login stuff and it taies me to a different account. Then I logged out on my phone and tried to log back in and it took ...
  • Lyubka
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Can't Log in Using Phone Nimber

Hello! I am from INDIA and I am currently having difficulty in logging my spotify account on the website and app using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times alrea...

  • Casual Listener
  • Hello!   I am from INDIA and I am currently having difficulty in logging my spotify account on the website and app using my phone number. Unfortunately, I wasn't able to put an alternative ema...
  • ChooseAGoodUsername
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
  • 193 Views
  • 1 replies
  • 0 likes

Problem with premium account

Hi, I‘m not sure if i can ask here, but i wanted to try spotify premium free for three months. But when i was checking my card, someone called me and it was like cancelled. I thought that i have the account but when I opened the spotify app I discove...

  • Visitor
  • Hi, I‘m not sure if i can ask here, but i wanted to try spotify premium free for three months. But when i was checking my card, someone called me and it was like cancelled. I thought that i have the ...
  • Scotty2072
  • Casual Listener
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! added music like but not by me

PlanFamily PremiumCountryCanadaMy Question or Issuehello, every morning when I open Spotify I have music add in liked music, but not by me. I said to myself I have someone who is connected to my account. I was in setting disconnect from everywhere, I...

  • Casual Listener
  • Plan Family Premium Country Canada My Question or Issue hello, every morning when I open Spotify I have music add in liked music, but not by me. I said to myself I have someone who is connected ...
  • Billy-J
  • Spotify Star
  • 272 Views
  • 3 replies
  • 0 likes
  • Login
  • 272 Views
  • 3 replies
  • 0 likes

Superuser Contribution Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

  • Newbie
  • So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to...
  • Joan
  • Moderator
  • 1390 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1390 Views
  • 1 replies
  • 0 likes

I cannot log in to my account using phone number

I have been a Spotify user for about 4 years and suddenly my autoplay stopped working so I tried logging in again but it didn't work. After deleting and installing again I cannot login using my phone number it tells me to check it again even though i...

  • Visitor
  • I have been a Spotify user for about 4 years and suddenly my autoplay stopped working so I tried logging in again but it didn't work. After deleting and installing again I cannot login using my phone...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change country/region

Hi, I have moved to work for a bit in Turkey and I would like to change my country/region so I can accept the family plan of my household. However, it doesn't allow me to change it. I'm stuck getting this message when trying to accept the invite. "It...

  • Regular
  • Hi, I have moved to work for a bit in Turkey and I would like to change my country/region so I can accept the family plan of my household. However, it doesn't allow me to change it. I'm stuck get...
  • Aiich
  • Regular
  • 337 Views
  • 6 replies
  • 0 likes
  • 337 Views
  • 6 replies
  • 0 likes

Number of streams per IP address counted

How many streams per IP address of a song count? are more than 20 streams per IP address filtered? are 20 streams limited to one account or one IP address? please answer

  • Casual Listener
  • How many streams per IP address of a song count? are more than 20 streams per IP address filtered? are 20 streams limited to one account or one IP address? please answer 🙏
  • Prague
  • Spotify Star
  • 1530 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
    Premium
    Subscription
    Unlimited
  • 1530 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How to pull profile picture from account?

Hi, I'm in the US on a duo plan, and I've tried this on both my laptop and phone. My profile picture is one I took in 7th or 8th grade when I first got Spotify, many years (and devices) later, I can no longer find the original picture in my photos. I...

  • Casual Listener
  • Hi, I'm in the US on a duo plan, and I've tried this on both my laptop and phone. My profile picture is one I took in 7th or 8th grade when I first got Spotify, many years (and devices) later, I can ...
  • holdmyVODKApro
  • Newbie
  • 70683 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 70683 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Repeat and shuffle button and previous song button missing

PlanFreeCountryIndiaDeviceVivo V2065Operating SystemAndroid 12 My Question or Issue The repeat button is missing and the shuffle button too and sometimes the lyrics too and I can't go to the previous song when I am playing a album or a playlist It is...

  • Casual Listener
  • Plan Free Country India Device Vivo V2065 Operating System Android 12   My Question or Issue   The repeat button is missing and the shuffle button too and sometimes the lyrics to...
  • 31ciiiddatdom6cj7lft
  • Visitor
  • 4202 Views
  • 21 replies
  • 0 likes
  • Account
    Other
  • 4202 Views
  • 21 replies
  • 0 likes

Superuser Contribution I cant log on to my old account.

PlanFree & premiumCountrySweden DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have had a spotify account free of charge from my employer and now that i quit i want to start using my old account again. I can find my old playlists...

  • Newbie
  •   Plan Free & premium Country Sweden   Device Samsung Galaxy 9 Operating System Android   My Question or Issue I have had a spotify account free of charge from my emplo...
  • Elena
  • Moderator
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to update my current plan

Hi there! Today I've got the individual plan by accident, then I tried change it to duo premium.At first, the individual plan amount was charged, and soon after the difference for the duo premium was charged, but my account still like individual plan...

  • Newbie
  • Hi there!   Today I've got the individual plan by accident, then I tried change it to duo premium. At first, the individual plan amount was charged, and soon after the difference for the duo ...
  • Vasil
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 166 Views
  • 1 replies
  • 0 likes

When I log on my account via the website, it is set up as a new account.

When I log on my account via the website, it is set up as a new account. However, when I log on the app, all my episodes are there (328 total). Why did I lose all my episodes on my website account?

  • Visitor
  • When I log on my account via the website, it is set up as a new account. However, when I log on the app, all my episodes are there (328 total). Why did I lose all my episodes on my website account?
  • Maxim
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Resetear recomendaciones de Spotify

Por cuestiones del trabajo tuve que reproducir listas de cumbia y reggaeton para clientes por meses. La cosa es que ya no lo uso pero en Spotify me recomienda artistas de esos géneros y hasta los tengo en los Daily mix. Quisiera saber cómo eliminar e...

  • Newbie
  • Por cuestiones del trabajo tuve que reproducir listas de cumbia y reggaeton para clientes por meses. La cosa es que ya no lo uso pero en Spotify me recomienda artistas de esos géneros y hasta los ten...
  • ErickMartinez22
  • Visitor
  • 37884 Views
  • 10 replies
  • 2 likes
  • Account
    Premium
  • 37884 Views
  • 10 replies
  • 2 likes

Can't log in into my account

cant log back into my account forgot my password and it sends my info to another phone that I don't have

  • Newbie
  • cant log back into my account forgot my password and it sends my info to another phone that I don't have  
  • sarahlaurente24
  • Visitor
  • 181 Views
  • 2 replies
  • 0 likes
  • Account
  • 181 Views
  • 2 replies
  • 0 likes

can't login or signup

PlanFreeCountryIndiaDevice Operating SystemWindows 10 My Question or IssueThe problem is that I can't sign-up with my gmail. It always "This email is already connected to an account. Log in". and when I go to log-in it says "You do not have a Spotify...

  • Casual Listener
  • Plan Free Country India Device   Operating System Windows 10   My Question or Issue The problem is that I can't sign-up with my gmail. It always "This email is already connected t...
  • Billy-J
  • Spotify Star
  • 271 Views
  • 3 replies
  • 1 likes
  • Login
    Other
  • 271 Views
  • 3 replies
  • 1 likes

Superuser Contribution If I remove someone from my family plan, will they be notified?

PlanPremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an old friend on my family plan who I've tried to cut off. I haven't removed them ...

  • Newbie
  • Plan Premium Country Australia  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I h...
  • Vasil
  • Moderator
  • 16092 Views
  • 3 replies
  • 2 likes
  • Premium
    Subscription
  • 16092 Views
  • 3 replies
  • 2 likes