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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080141 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080141 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49869 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49869 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146274 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146274 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Changing my e-mail. "That email is already taken" error appears.

Hello fellow Spotify fans. I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini. I had my main Spotify account (of which I pay for premium) set up with my old e-mail addres...

  • Casual Listener
  • Hello fellow Spotify fans.   I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini.    I had my main Sp...
  • RichKid
  • Newbie
  • 730 Views
  • 2 replies
  • 0 likes
  • 730 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify always plays the same song when I tell google to play music.

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 & Google home miniOperating SystemAndroidMy Question or IssueHi, for the past 2 months whenever I say "Hey Google, play music on My TV" Spotify always plays the same song. It used to just pick up whatever ...

  • Newbie
  • Plan Premium Country Canada Device Google Pixel 3 & Google home mini Operating System Android My Question or Issue Hi, for the past 2 months whenever I say "Hey Google, play music on My ...
  • CarlosE
  • Moderator
  • 906 Views
  • 7 replies
  • 3 likes
  • 906 Views
  • 7 replies
  • 3 likes

Cannot Edit Profile

PlanPremiumCountryUKDeviceiPhone Xs, IPad My Question or IssueHi there i created my account through linking it with facebook however when i log into the Spotify browser is wont let me edit any of my profile details. I’m wanting to update my username ...

  • Visitor
  • Plan Premium Country UK Device iPhone Xs, IPad    My Question or Issue Hi there i created my account through linking it with facebook however when i log into the Spotify browser is ...
  • Billy-J
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Did not sign up for Premium - who has been paying for my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuegot email about issue unable to charge credit card - thought it was phishing email - logged i...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue got ema...
  • Billy-J
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
  • 165 Views
  • 1 replies
  • 0 likes

Solved!! Cannot upgrade to Family plan

PlanPremiumCountrySouth AfricaDeviceAllOperating SystemN/A My Question or IssueI have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Unable to change plans. This could be because you're not eligible for this pla...

  • Newbie
  • Plan Premium Country South Africa Device All Operating System N/A   My Question or Issue I have a Premium account. I tried to upgrade to a Family account. When I do I get the error " U...
  • Subhadeep
  • Music Fan
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Automatically keeps changing my date of birth in edit profile.

My Question or IssueI saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I went in, typed the correct number went to save and i...

  • Visitor
  • My Question or Issue I saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I...
  • Joel-M
  • Composer
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Is there any way to apply value of a gift card against Spotify services other than a new, individual

My wife gave me a $30 Spotify gift card. As part of signing up, Spotify's site up-sold us to a Premium Duo account. The card wouldn't work but I figured I'd just use it against my account later, like any gift card. I didn't read the very fine print o...

  • Visitor
  • My wife gave me a $30 Spotify gift card. As part of signing up, Spotify's site up-sold us to a Premium Duo account. The card wouldn't work but I figured I'd just use it against my account later, like...
  • EthanS1
  • Community Legend
  • 819 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 819 Views
  • 1 replies
  • 0 likes

Re: Uploading playlists help

Hey - that did not answer my question. Please help further. I am looking to share playlists on the community forum. I have no idea how

  • Gig Goer
  • Hey - that did not answer my question. Please help further. I am looking to share playlists on the community forum. I have no idea how 
  • Billy-J
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Help! There is a song not mine on my Spotify Artist profile

Hello everyone! I noticed a track on my Spotify artist profile that I didn't publish. This is someone with my same stage name, and certainly the digital distributor he used to release the track uploaded it wrongly to my profile. How can I report this...

  • Visitor
  • Hello everyone! I noticed a track on my Spotify artist profile that I didn't publish. This is someone with my same stage name, and certainly the digital distributor he used to release the track uploa...
  • Billy-J
  • Spotify Star
  • 1000 Views
  • 1 replies
  • 0 likes
  • 1000 Views
  • 1 replies
  • 0 likes

Superuser Contribution My username changed into some letters and digits and I can't edit my profile data

PlanPremiumCountryGermanyDevicePCOperating SystemWin 10 My Question or IssueHello there. So I recently noticed that in the desktop app my username changed from KevTV into some random combination of letters and digits. So I tried to edit this in my pr...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Win 10   My Question or Issue Hello there. So I recently noticed that in the desktop app my username changed from KevTV into som...
  • Ivan
  • Spotify Legend
  • 2844 Views
  • 3 replies
  • 0 likes
  • 2844 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some followers not appearing

PlanPremiumCountryUnited KingdomDeviceiPhone 8/PCOperating SystemiOS 14 Beta/Windows 10 My Question or IssueHello,Not really a big issue but it’s been bugging me. On both the mobile app and the desktop app, it says I have 16 followers- this was at 14...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 8/PC Operating System iOS 14 Beta/Windows 10   My Question or Issue Hello, Not really a big issue but it’s been bugging me. On both t...
  • Elena
  • Moderator
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Strange Songs show up in recently played

PlanPremiumCountryUSADevice(Windows)Operating System(Windows 10) My Question or IssueI have changed my password 3 times and every time about a week or so later I see strange activity in my recently played songs. I log out of all accounts then change ...

  • Newbie
  •   Plan Premium Country USA Device (Windows) Operating System (Windows 10)   My Question or Issue I have changed my password 3 times and every time about a week or so later I see ...
  • TreyAnastasio
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Cant log into my account

I have been booted out of my spotify account on both my ipad and my computer. I've put in my account email and password, and have tried various other ones incase I used something different but all don't work. I tried to get on with the link without a...

  • Visitor
  • I have been booted out of my spotify account on both my ipad and my computer. I've put in my account email and password, and have tried various other ones incase I used something different but all do...
  • MauriceMV
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa Plus Paired Speakers Verbal Command Issues

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.6.1) My Question or IssueI'm unable to get Alexa to respond to simple verbal commands with a paired set of Echo Plus speakers. I can control the music (selection of room, play, pau...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.6.1)   My Question or Issue I'm unable to get Alexa to respond to simple verbal commands with a paired set ...
  • T24G
  • Casual Listener
  • 440 Views
  • 3 replies
  • 1 likes
  • 440 Views
  • 3 replies
  • 1 likes

Solved!! unable to add email address

My Question or IssueHello Everyone,I made a spotify account years back with my email address and 13 days ago, I deleted my account and made a new account with my contact number but now i cannot add my email address which I used for the previous accou...

  • Newbie
  •   My Question or Issue Hello Everyone, I made a spotify account years back with my email address and 13 days ago, I deleted my account and made a new account with my contact number but now i ...
  • MauriceMV
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! using an email from a deleted account

PlanFreeCountryUKDevice(Hp laptop, Huawei p20 pro)Operating System(Android 10, Windows 10)My Question or IssueI had an account which has now been deleted as i was wanting to use the email tied to that account through Facebook as i want an account not...

  • Newbie
  • Plan Free Country UK Device (Hp laptop, Huawei p20 pro) Operating System (Android 10, Windows 10) My Question or Issue I had an account which has now been deleted as i was wanting to use the...
  • Billy-J
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Playlist recommendations

Spotify has changed the way recommended songs works under my playlist. When I was in search of new music I would get my favorite songs and put them into a playlist then look at the recommended songs. From the recommended songs I used to find many son...

  • Visitor
  • Spotify has changed the way recommended songs works under my playlist. When I was in search of new music I would get my favorite songs and put them into a playlist then look at the recommended songs....
  • GrifGrif
  • Songwriter
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas option disappeared from my account

PlanPremiumCountryArgentinaDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueHello, since March the canvas function disappeared from my account. I have tried using my account from another device but canvas doesn't show up either. The data...

  • Music Fan
  • Plan Premium Country Argentina Device iPhone XR Operating System iOS 13.6.1   My Question or Issue Hello, since March the canvas function disappeared from my account. I have tried usin...
  • Alex
  • Moderator
  • 1747 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 1747 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot login with e-mail address

Hi!I have a big trouble with logging in to Spotify.I cannot do it with my e-mail address, probably the reason for it is that I have registered to Spotify using a Facebook account.Now, I would like to get rid off it, so I would like to be able to log ...

  • Visitor
  • Hi! I have a big trouble with logging in to Spotify. I cannot do it with my e-mail address, probably the reason for it is that I have registered to Spotify using a Facebook account. Now, I would l...
  • Mario
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium log in

PlanPremium CountryPhilippines Device(Samsung Galaxy Note 20 Utra) Operating SystemAndroid My Question or IssueCan't log in to my spotify premium account. I forgot both username acct and password. I tried all possible accts but all is not a apotify p...

  • Casual Listener
  • Plan Premium   Country Philippines   Device (Samsung Galaxy Note 20 Utra)   Operating System Android   My Question or Issue Can't log in to my spotify premium account...
  • Mario
  • Moderator
  • 671 Views
  • 3 replies
  • 0 likes
  • 671 Views
  • 3 replies
  • 0 likes