Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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Hello fellow Spotify fans. I am having an issue with changing my Spotify e-mail address to my latest and most recent email so I can claim my Google Nest Mini. I had my main Spotify account (of which I pay for premium) set up with my old e-mail addres...
PlanPremiumCountryCanadaDeviceGoogle Pixel 3 & Google home miniOperating SystemAndroidMy Question or IssueHi, for the past 2 months whenever I say "Hey Google, play music on My TV" Spotify always plays the same song. It used to just pick up whatever ...
PlanPremiumCountryUKDeviceiPhone Xs, IPad My Question or IssueHi there i created my account through linking it with facebook however when i log into the Spotify browser is wont let me edit any of my profile details. I’m wanting to update my username ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuegot email about issue unable to charge credit card - thought it was phishing email - logged i...
PlanPremiumCountrySouth AfricaDeviceAllOperating SystemN/A My Question or IssueI have a Premium account. I tried to upgrade to a Family account. When I do I get the error "Unable to change plans. This could be because you're not eligible for this pla...
My Question or IssueI saw my birth date had the incorrect year, but month and day were normal, I changed the year successfully but then I immediately after it altered the day up by one number and I went in, typed the correct number went to save and i...
My wife gave me a $30 Spotify gift card. As part of signing up, Spotify's site up-sold us to a Premium Duo account. The card wouldn't work but I figured I'd just use it against my account later, like any gift card. I didn't read the very fine print o...
Hey - that did not answer my question. Please help further. I am looking to share playlists on the community forum. I have no idea how
Hello everyone! I noticed a track on my Spotify artist profile that I didn't publish. This is someone with my same stage name, and certainly the digital distributor he used to release the track uploaded it wrongly to my profile. How can I report this...
PlanPremiumCountryGermanyDevicePCOperating SystemWin 10 My Question or IssueHello there. So I recently noticed that in the desktop app my username changed from KevTV into some random combination of letters and digits. So I tried to edit this in my pr...
PlanPremiumCountryUnited KingdomDeviceiPhone 8/PCOperating SystemiOS 14 Beta/Windows 10 My Question or IssueHello,Not really a big issue but it’s been bugging me. On both the mobile app and the desktop app, it says I have 16 followers- this was at 14...
PlanPremiumCountryUSADevice(Windows)Operating System(Windows 10) My Question or IssueI have changed my password 3 times and every time about a week or so later I see strange activity in my recently played songs. I log out of all accounts then change ...
I have been booted out of my spotify account on both my ipad and my computer. I've put in my account email and password, and have tried various other ones incase I used something different but all don't work. I tried to get on with the link without a...
PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.6.1) My Question or IssueI'm unable to get Alexa to respond to simple verbal commands with a paired set of Echo Plus speakers. I can control the music (selection of room, play, pau...
My Question or IssueHello Everyone,I made a spotify account years back with my email address and 13 days ago, I deleted my account and made a new account with my contact number but now i cannot add my email address which I used for the previous accou...
PlanFreeCountryUKDevice(Hp laptop, Huawei p20 pro)Operating System(Android 10, Windows 10)My Question or IssueI had an account which has now been deleted as i was wanting to use the email tied to that account through Facebook as i want an account not...
Spotify has changed the way recommended songs works under my playlist. When I was in search of new music I would get my favorite songs and put them into a playlist then look at the recommended songs. From the recommended songs I used to find many son...
PlanPremiumCountryArgentinaDeviceiPhone XROperating SystemiOS 13.6.1 My Question or IssueHello, since March the canvas function disappeared from my account. I have tried using my account from another device but canvas doesn't show up either. The data...
Hi!I have a big trouble with logging in to Spotify.I cannot do it with my e-mail address, probably the reason for it is that I have registered to Spotify using a Facebook account.Now, I would like to get rid off it, so I would like to be able to log ...
PlanPremium CountryPhilippines Device(Samsung Galaxy Note 20 Utra) Operating SystemAndroid My Question or IssueCan't log in to my spotify premium account. I forgot both username acct and password. I tried all possible accts but all is not a apotify p...