Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
On Spotify for Artists, I tried to add a second 'Artist Playlist' to my artist profile, after having one playlist on there for nearly a month with no issues. Since trying to add this second playlist, my profile keeps removing both artist playlists an...
PlanFreeCountryIndiaDevicedesktopOperating Systemwindows 10 My Question or IssueNo matter how many times i reset my password im unable to login , can only login with the email method (without password way on mobile)Right after when i reset password ,...
Today at 4:21 AM I received an email that my email address on Spotify got changed and that I should confirm it. The problem is though that I don't even have Spotify! (Just made this account to post the issue) and that I was even asleep during the tim...
Recently downloaded my personal data in hopes of finding a specific song I played before but when I extracted the RAR I was greeted with all these json files and with no idea which file to open and how to decode the values to get the name of the song...
PlanPremiumCountryU.S.DeviceGoogle Pixel 3A XLOperating SystemAndroid version 11 I created a blank playlist, earlier, because I thought of an idea to mess with, for whenever. I just looked in my playlist section, and I saw that it's not there. Either...
PlanPremium DuoCountryThe Netherlands (NL)DeviceMacbook Pro (2017)Operating SystemMacOS CatalinaMy Question or IssueToday I have signed up for spotify with the Premium Duo plan. After signing up and verification via iDeal I got an e-mail to add my ad...
Basically, I want to change the email address associated with an account. Can the old email then open its own new account?The reason is I want to take over an account that I shared which knows me very well at this stage.
PlanFreeCountryCanadaDeviceLenovo Thinkpad T430Operating SystemWindows 10 My Question or IssueSomeone is on my account and I can't get them off. I've reset my password 3 times in the last 10 minutes, remotely logged all devices out of my account twic...
My Artist Account has been disabled. I’ve contacted support and in order to verify that it’s my account, I’m being asked to name a song title from my “Liked Songs”. I’m told I have two attempts to get a correct answer. I don’t remember “liking” any s...
Hey maybe I've missed how tk do this. But when I go to bed I occasionally want to listen to a song but I can't sleep with music going so I'll listen to a song or two then have to get up to turn it off. It would be nice if I could add a few songs to t...
PlanPremiumCountryNorwayDeviceIPhone X proOperating SystemiOS 14.4 My Question or IssueWhen I open the spotify app on my mobile, I get a notification to verify my email. Looking away from that I already have done that before, I thought yeah whatever ...
Hello, today I received an e-mail from the support saying there was a suspicious activity. I've read that most of you got the same e-mail. Is there something I need to worry about? I've removed all the apps that my Spotify was connected to. But I don...
Hello, I Been With Spotify For a While Now. I am A Spotify Artist. And Been Trying to Become a Rockstar Wich Boom A Few Mouths ago I did It I Got The quiz and Got the Golden Chance (ANY MOD WHO NEEDS PROOF Message ME) As me trying to be Helpful i Lik...
PlanPremiumCountry DE DeviceAlexa My Question or IssueI have connected "Alexa" with my accout to hear playlists at a friends home/device.Now I am not living any more in that house where THAT Alexa lives.removed the Device in my accountchanged PW of m...
I have the duo plan and I cannot enter the account because it asks me for email confirmation, but the confirmation email does not arrive and all the information is fine
Inevitibly, I end up playing entire playlists and radio stations several times before I notice they're being repeated. I really do not like this, I never want to play a song or playlist on repeat. I know how to disable this on a one-off basis. I shou...
The support system is so obtuse that this is the only way I can ask this questionI have searched and there are no solutionsThe desktop app will not play any podcasts.I have reinstalled and restarted, mobile app works fine but desktop will play neithe...
My account kept getting accessed by other users without my knowledge until I worked with Spotify to get it fixed and more security. However, now my listening history and list of favorite songs/artists/albums is now full of hundreds of things from the...
PlanPremiumCountryTurkeyDevice(It's working on PC only)Operating SystemWindows 10 My Question or IssueWhen I joined to my friend to listen together on Discord, after 10-20 seconds Discord stops the music and kicks me. I re-installed but it didn't wor...
Hi everyone, I need some help with changing my Spotify Email. It's under my Facebook account but then I changed my Facebook email months ago, but for some reason it never changed the email on my Spotify account. And I cant make any changes to my Spot...