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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290680 Views

529 replies

34 likes

Account
Free
  • 290680 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13676 Views

6 replies

11 likes

Security
  • 13676 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541044 Views

990 replies

114 likes

Account
  • 541044 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129655 Views

74 replies

12 likes

Account
Login
Premium
  • 129655 Views
  • 74 replies
  • 12 likes

Superuser Contribution If you cancel duo account,will the other person lose their downloads?

I have a duo account with my daughter. She pays. If she would cancel Spotify am i losing my account too? And my downloads? And if so can i make my own account ? And put my downloads there? So that i dont Lise everything?

Visitor

I have a duo account with my daughter. She pays. If she would cancel Spotify am i losing my account too? And my downloads? And if so can i make my own account ? And put my downloads there? So that i ...

AlejaR

Moderator

7207 Views

7 replies

0 likes

  • 7207 Views
  • 7 replies
  • 0 likes

How can I change my payment details if I can't log in at all?

I can't log in by username, password or phone number and need to change my direct debit details. Can someone please help me ASAP?

Visitor

I can't log in by username, password or phone number and need to change my direct debit details. Can someone please help me ASAP?

ribezaz

Spotify Star

385 Views

1 replies

1 likes

  • 385 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cant change the login method or change to login via apple ID or google.

When I try to do so (with the righ password i was login in with before) i always get the reply: "Something went wrong, please try again."

Casual Listener

When I try to do so (with the righ password i was login in with before) i always get the reply: "Something went wrong, please try again."

Elena

Moderator

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution duo partner updated credit card, previous card still appears in my count

My duo partner has updated the credit card with which we make the payment, but the previous card still appears in my account and the payment cannot be made. However, his count shows that the payment was successful with the new card.

Visitor

My duo partner has updated the credit card with which we make the payment, but the previous card still appears in my account and the payment cannot be made. However, his count shows that the payment ...

MihailY

Moderator

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Duo plan partner can't join.

I am the primary account holder and I'm trying to get my roommate on my newly acquired duo account. She typed in our address and it said she can't join the plan and now she appears to be in Spotify jail.

Visitor

I am the primary account holder and I'm trying to get my roommate on my newly acquired duo account. She typed in our address and it said she can't join the plan and now she appears to be in Spotify j...

Maxim

Spotify Star

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Solved!! Why do I see ads if I pay?

I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website.First of all, I don't expect to see ads; second of all, stay out of politics, stay in your lane Spotify...

Regular

I pay for premium, I don't expect to see ads so tell me when I log in while I see an ad reminding me to vote and redirecting me to another website. First of all, I don't expect to see ads; second of...

verdys

Regular

1069 Views

5 replies

1 likes

Premium
  • 1069 Views
  • 5 replies
  • 1 likes

Superuser Contribution Tôi không phát được nhạc trên Spotify

Sau khi tôi mua gói Premier, tôi phát nhạc trên Spotify nhưng chỉ nghe được 5s đầu tiên sau đó nhạc tắt hẳn, tôi cũng đã f5 lại rất nhiều lần

Visitor

Sau khi tôi mua gói Premier, tôi phát nhạc trên Spotify nhưng chỉ nghe được 5s đầu tiên sau đó nhạc tắt hẳn, tôi cũng đã f5 lại rất nhiều lần

Ivelina

Moderator

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skip age verification

I added my daughter to my PREMIUM account so I pay eland yet when I try creating an account for her so she can login, I get your age verification. The default is set to 2017 and I change this to 2016. Then your stupid age verification prevents me fro...

Casual Listener

I added my daughter to my PREMIUM account so I pay eland yet when I try creating an account for her so she can login, I get your age verification. The default is set to 2017 and I change this to 2016...

d4e666

Casual Listener

993 Views

2 replies

0 likes

  • 993 Views
  • 2 replies
  • 0 likes

Duplicate payment

My Question or Issue i had a payment of £11.99 taken yesterday and a further £11.99 taken today they are both not showing on my account when i check my history of paymentsthanks

Visitor

  My Question or Issue  i had a payment of £11.99 taken yesterday and a further £11.99 taken today they are both not showing on my account when i check my history of payments thanks &nb...

Maxim

Spotify Star

364 Views

1 replies

0 likes

Account
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profilim başkaları tarafından gözükmüyor

Profilim herkeze açık olmasına rağmen başkaları tarafından gözükmüyor ve proil bağlantım bakşa hesaplarla açıldığında çalışmıyor.Aynı şekilde çalma listelerimide herkeze açık yaptığımda kimse tarafından görüntülenemiyor

Visitor

Profilim herkeze açık olmasına rağmen başkaları tarafından gözükmüyor ve proil bağlantım bakşa hesaplarla açıldığında çalışmıyor.Aynı şekilde çalma listelerimide herkeze açık yaptığımda kimse tarafın...

Yordan

Moderator

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Account

When my wife opened her spotify app it was logged into someone else’s Spotify she doesn’t know.how could this happen or is that even possible?

Newbie

When my wife opened her spotify app it was logged into someone else’s Spotify she doesn’t know. how could this happen or is that even possible?  

Maxim

Spotify Star

350 Views

1 replies

0 likes

Account
Login
Other
Security
Subscription
  • 350 Views
  • 1 replies
  • 0 likes

Warning! "Your Subscription has been suspended" SCAM email which looks VERY REAL

This just came in.One of the most convincing fake Scams ever, I allmost went into it myself. Looks very professional. Headers are below, looks also very convincing. By pressing "Please clieck here to validate your information", opens a browser to htt...

Casual Listener

This just came in. One of the most convincing fake Scams ever, I allmost went into it myself. Looks very professional. Headers are below, looks also very convincing.   By pressing "Please c...

Baz60AU

Visitor

2635 Views

2 replies

0 likes

Account
Security
  • 2635 Views
  • 2 replies
  • 0 likes

Ex family member cannot set up a new account

I have just removed my husband from our Family Plan as he wants to set up his own account. However when he tries to do so, Spotify says that his email address is already connected to another account.How do I resolve this?

Visitor

I have just removed my husband from our Family Plan as he wants to set up his own account. However when he tries to do so, Spotify says that his email address is already connected to another account....

Maxim

Spotify Star

357 Views

1 replies

0 likes

Account
Subscription
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i unblock someone

I accidentally blocked someone a while ago and I would like to unblock them, but the unblocking process seems to be very confusing

Visitor

I accidentally blocked someone a while ago and I would like to unblock them, but the unblocking process seems to be very confusing

Not applicable

2373 Views

5 replies

0 likes

  • 2373 Views
  • 5 replies
  • 0 likes

Superuser Contribution i can't login into my Spotify account

here's the link of my Spotify account that i have no longer access"" this is the gmail my Spotify account was linked to but for some reason I can't log in to my my account by gmail so i used to login by username and all things were good but i lost th...

Casual Listener

here's the link of my Spotify account that i have no longer access "" this is the gmail my Spotify account was linked to but for some reason I can't log in to my my account by gmail so i used to l...

Novy

Moderator

667 Views

3 replies

0 likes

Other
  • 667 Views
  • 3 replies
  • 0 likes

Home address not found, unable to join Family Plan

PlanPremiumCountryINDIADeviceONEPLUS NORD 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I am unable to join my family's plan because Spotify cannot find my home address. My parents and my sister are already on the pla...

Visitor

Plan Premium Country INDIA Device ONEPLUS NORD 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  I am unable to join my family's plan becaus...

Billy-J

Spotify Star

412 Views

1 replies

0 likes

Premium
  • 412 Views
  • 1 replies
  • 0 likes

Fraudulent Music Label : Indiefy

Don't ever use Indiefy if you are planning to upload music, they sell you that its free and that you can upload music to various websites, but they take minimum 3 weeks to upload something and if you changed your mind about the music, they wont let y...

Newbie

Don't ever use Indiefy if you are planning to upload music, they sell you that its free and that you can upload music to various websites, but they take minimum 3 weeks to upload something and if you...

417 Views

0 replies

0 likes

Account
Security
Subscription
  • 417 Views
  • 0 replies
  • 0 likes

upgrade family child account.

PlanFamily PlanCountryUKDeviceiPhone 13Operating SystemiOS 17.5.1 My Question or IssueHi there. I have my daughter set up as a child account on our plan. I want to be able to change this to a standard account. Is it possible to do this easily? All I ...

Newbie

Plan Family Plan Country UK Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue Hi there. I have my daughter set up as a child account on our plan. I want to be able to...

Bittencourt

Spotify Star

330 Views

1 replies

1 likes

Account
Premium
Security
Subscription
  • 330 Views
  • 1 replies
  • 1 likes

I want to link my phone number to my Spotify Account

I created my Spotify account using Facebook as the signing-up method. And, now I want to link my phone number to the same account for easy access. I don't see any way to do that.

Visitor

I created my Spotify account using Facebook as the signing-up method. And, now I want to link my phone number to the same account for easy access. I don't see any way to do that.

Maxim

Spotify Star

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes