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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2933 Views
  • 0 replies
  • 8 likes
  • Security
  • 2933 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455589 Views
  • 973 replies
  • 109 likes
  • Account
  • 455589 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202013 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202013 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110269 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110269 Views
  • 72 replies
  • 12 likes

Superuser Contribution Não recebo e-mail para redefinir a senha

Caros,Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa situação?Meu perfil é**bleep**

  • Casual Listener
  • Caros, Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa s...
  • omestreassassino
  • Visitor
  • 1448 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 1448 Views
  • 4 replies
  • 0 likes

Can‘t find the Button in my Profile to Accept the Price increase for my premium Account.

PlanPremiumCountryGermanyDevice(iPhone 10Operating System(iOS My Question or Issuespotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ effective January 2024. Spotify Now is asking Users to accept this By pushing a Bu...

  • Visitor
  • Plan Premium Country Germany Device (iPhone 10 Operating System (iOS    My Question or Issue spotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ ...
  • BMK2023
  • Newbie
  • 771 Views
  • 2 replies
  • 1 likes
  • Account
  • 771 Views
  • 2 replies
  • 1 likes

Premium Duo / Switching to other region

PlanPremium DuoCountryUkraine/Poland Device(iPhone 13 pro max, Macbook Pro 2019)Operating System(iOS 17.1.2, MacOS Ventura 13.4) My Question or IssueI'm a citizen of Ukraine, but I live in Poland. I used ukrainian debit card and had an individual pre...

  • Newbie
  • Plan Premium Duo Country Ukraine/Poland   Device (iPhone 13 pro max, Macbook Pro 2019) Operating System (iOS 17.1.2, MacOS Ventura 13.4)   My Question or Issue I'm a citizen of...
  • Maxim
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 274 Views
  • 1 replies
  • 0 likes

Got premium but apple made a new account

I just recently got the student premium subscription but for some reason apple made a new account that it applied to is there anyway to set it to the right email/account.PlanStudent premiumCountryAmericaDeviceiPhone

  • Visitor
  • I just recently got the student premium subscription but for some reason apple made a new account that it applied to is there anyway to set it to the right email/account. Plan Student premium Coun...
  • Maxim
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

I have upgraded to premium but I still ads why?

I had been a premium customer for years tried to update for my wife. I then started getting ads so I cancelled my subscription and went onto you website to go back on premium which I did and I have a receipt. Still getting ads this is not fair I feel...

  • Visitor
  • I had been a premium customer for years tried to update for my wife. I then started getting ads so I cancelled my subscription and went onto you website to go back on premium which I did and I have a...
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

No puedo entrar a mi cuenta de Spotify

Me dice que me va a enviar un correo para recuperarla pero no lo hace, y me niega la contraseña cuando me dejo entrar con ella y luego me saco al de pocas horas. (esta es otra cuenta, obviamente)

  • Visitor
  • Me dice que me va a enviar un correo para recuperarla pero no lo hace, y me niega la contraseña cuando me dejo entrar con ella y luego me saco al de pocas horas. (esta es otra cuenta, obviamente)
  • Billy-J
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I download music?

Downloading music is an option for premium account holders, but there is no info on how to do it.

  • Visitor
  • Downloading music is an option for premium account holders, but there is no info on how to do it.
  • Not applicable
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

How can i get my backup Spotify account

I just got my Spotify premium account a few months ago with a family plan. When I finished setting up my account, they email me a backup Spotify account.But somehow, I lost the email and I can't find that backup Spotify account.How can i find it then...

  • Visitor
  • I just got my Spotify premium account a few months ago with a family plan. When I finished setting up my account, they email me a backup Spotify account. But somehow, I lost the email and I can't fi...
  • Maxim
  • Spotify Star
  • 642 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 642 Views
  • 1 replies
  • 0 likes

automatically logged in on one device, password issues on other

PlanPremium DuoCountry DeviceMotorolaOperating SystemWindows My Question or IssueIm automatically logged in to Spotify on my phone. However, when I try to log in on my laptop browser or laptop app it tells me the username/email or password is incorre...

  • Visitor
  •   Plan Premium Duo Country   Device Motorola Operating System Windows   My Question or Issue Im automatically logged in to Spotify on my phone. However, when I try to log in...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 332 Views
  • 1 replies
  • 0 likes

Log in to my account

PlanPremiumCountrySwe Device(iPhone 12Operating System(iOS 10, My Question or IssueI can not log in to my account due to forgot the password and the account is linked to a google gmail account that I can not access any longer due inactive emails and ...

  • Visitor
  •   Plan Premium Country Swe   Device (iPhone 12 Operating System (iOS 10,    My Question or Issue I can not log in to my account due to forgot the password and the acco...
  • Billy-J
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please help me log back in to my Spotify account

Hi for some reason I got logged out of my Spotify account r1cos I can’t remember the email and I tried to reset the password

  • Visitor
  • Hi for some reason I got logged out of my Spotify account r1cos I can’t remember the email and I tried to reset the password
  • Vasil
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Last year's spotify wrapped

Hello, is it possible to see last year's (2022) spotify wrapped?PlanPremium

  • Newbie
  • Hello, is it possible to see last year's (2022) spotify wrapped? Plan Premium
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

Change plan from duo to family

Every time I try to change my plan from Duo to Family I get an error message. I go into the browser and select change plan. When I click select on the family plan it says “Oops! Something went wrong, please try again.” I’ve tried many times and no lu...

  • Newbie
  • Every time I try to change my plan from Duo to Family I get an error message. I go into the browser and select change plan. When I click select on the family plan it says “Oops! Something went wrong,...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 232 Views
  • 1 replies
  • 0 likes

It showed me a free trail so I started to .....

I have seen try premium for 0$ for 3 months so i wanted to try so I clicked when I try to setup auto pay it showed me you will be billed from 2024 March but when I acceptd auto pay it charged what the fk Spotify is doing iam student and lost my money...

  • Visitor
  • I have seen try premium for 0$ for 3 months so i wanted to try so I clicked when I try to setup auto pay it showed me you will be billed from 2024 March but when I acceptd auto pay it charged what th...
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Premium
  • 227 Views
  • 1 replies
  • 0 likes

2 accounts

I accidentally purchased the premium plan on an account linked to my email, which I didn't realize I had. Normally, I use an account connected to my Facebook profile. How can I transfer the premium subscription to my 'actual' account?

  • Newbie
  • I accidentally purchased the premium plan on an account linked to my email, which I didn't realize I had. Normally, I use an account connected to my Facebook profile. How can I transfer the premium s...
  • Maxim
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 410 Views
  • 1 replies
  • 0 likes

My profile is blue now - I want it to be green again!

PlanPremiumCountryUSADeviceiPhoneOperating SystemiOS My Question or IssueMy profile was always green and now its blue. I don't like blue. I want it to be green again. This literally changed a few days ago. Fix this Spotify.

  • Regular
  • Plan Premium Country USA Device iPhone Operating System iOS   My Question or Issue My profile was always green and now its blue. I don't like blue. I want it to be green again. This li...
  • MattSuda
  • Spotify Star
  • 5848 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 5848 Views
  • 9 replies
  • 0 likes

Superuser Contribution Stop Giving Me Lofi in My Made for Me Playlists

Stop giving me Lofi, please stop it. This has been happening for several months straight, all because I left a lofi sleep playlist on at one fateful night to get a solid night's sleep. I now know otherwise, you've punished me enough. My Discover Week...

  • Visitor
  • Stop giving me Lofi, please stop it.   This has been happening for several months straight, all because I left a lofi sleep playlist on at one fateful night to get a solid night's sleep. I now...
  • Lauren637
  • Casual Listener
  • 3797 Views
  • 6 replies
  • 8 likes
  • Account
    Premium
  • 3797 Views
  • 6 replies
  • 8 likes

Solved!! Family Plans should allow multiple streams from same account

PlanPremium FamilyDevice(iPhone, iPad, Sonos) My Question or IssueFamily plans allows for up to 5 simultaneous streams provided each stream has its own email address. Why not just allow multiple streams by counting the total number of connected devic...

  • Casual Listener
  • Plan Premium Family Device (iPhone, iPad, Sonos)   My Question or Issue Family plans allows for up to 5 simultaneous streams provided each stream has its own email address.  Why not j...
  • pdhammersley
  • Visitor
  • 5413 Views
  • 6 replies
  • 3 likes
  • Other
    Premium
    Subscription
  • 5413 Views
  • 6 replies
  • 3 likes

Superuser Contribution No puedo pagar Spotify premium familiar

Hace días me cancelaron el servicio de spotify familiar; ahora que intento volver a contratarlo no puedo porque la página me manda a hacer el pago de spotify premium individual, alguien sabe por qué pasa esto y cómo puedo solucionarlo?

  • Casual Listener
  • Hace días me cancelaron el servicio de spotify familiar; ahora que intento volver a contratarlo no puedo porque la página me manda a hacer el pago de spotify premium individual, alguien sabe por qué ...
  • Yordan
  • Moderator
  • 2228 Views
  • 5 replies
  • 0 likes
  • Premium
  • 2228 Views
  • 5 replies
  • 0 likes