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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
75789 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
93191 Views
9 replies
2 likes
PlanPremiumCountryIreland DeviceGoogle HomeOperating System Hi,I have Google Home linked to my Spotify premiumaccount and after about 10 seconds Google Home stops playing the song. Also If casting form Spotify iPhone app Spotify cycles through 10 or ...
Plan Premium Country Ireland Device Google Home Operating System Hi, I have Google Home linked to my Spotify premium account and after about 10 seconds Google Home stops pl...
Not applicable
28730 Views
27 replies
2 likes
My initial account was in Mauritius for Spotify Free but after moving to Madagascar since some months, I still can’t find the country in the drop list of modify profile web page. Only finding Italy and sometimes France, which doesn’t allow me to use ...
My initial account was in Mauritius for Spotify Free but after moving to Madagascar since some months, I still can’t find the country in the drop list of modify profile web page. Only finding Italy a...
Moderator
668 Views
3 replies
0 likes
I work with an artist who has 2 profiles, each with a slightly different name. How can we get these profiles merged into one?
I work with an artist who has 2 profiles, each with a slightly different name. How can we get these profiles merged into one?
Spotify Star
586 Views
1 replies
0 likes
I bought premium but it is on an apple email address. App keeps opening on old free address. Not sure how to change info like username and address on app so that it is the premium account
I bought premium but it is on an apple email address. App keeps opening on old free address. Not sure how to change info like username and address on app so that it is the premium account
Spotify Star
332 Views
1 replies
0 likes
I can't set a device password. Whenever I try, it instantly says "There was a problem setting your password." No helpful error message or steps to take are provided other than this. Also, after trying once, the link to this page disappeared from my a...
I can't set a device password. Whenever I try, it instantly says "There was a problem setting your password." No helpful error message or steps to take are provided other than this. Also, after tr...
Regular
2522 Views
11 replies
0 likes
PlanPremiumCountryUSDeviceRaspberry Pi based speakersOperating SystemBuster My Question or IssueSpotify has removed the ability for me to use device passwords on various objects in my home, and then updated the Spotify programs to not see my raspberr...
Plan Premium Country US Device Raspberry Pi based speakers Operating System Buster My Question or Issue Spotify has removed the ability for me to use device passwords on various obje...
454 Views
0 replies
0 likes
I'm having trouble paying
I'm having trouble paying
Spotify Star
325 Views
1 replies
0 likes
Hey Spotify,I am currently having trouble adding music to my video directly from Spotify. Could you please let me know how I can add music to my video and if there is a way to edit the music on Spotify? I can't find an option for editing the music.
Hey Spotify, I am currently having trouble adding music to my video directly from Spotify. Could you please let me know how I can add music to my video and if there is a way to edit the music on Spo...
Spotify Star
738 Views
1 replies
0 likes
PlanPremium CountryUS My Question or IssueConcert email notifications are forDallas. When I click the change location button it brings me to my account which is properly set to Denver. There’s is a glitch with Spotify, not an issue with my settings.
Plan Premium Country US My Question or Issue Concert email notifications are for Dallas. When I click the change location button it brings me to my account which is properly set...
Newbie
8517 Views
18 replies
5 likes
Hey,How can I remove devices that hold downloads to listen offline to music on Spotify? My app on my smartphone tells me I need to remove some device before I can download the music on my new smartphone. I've found some articles always referring to t...
Hey, How can I remove devices that hold downloads to listen offline to music on Spotify? My app on my smartphone tells me I need to remove some device before I can download the music on my ...
Regular
19736 Views
10 replies
10 likes
The company I work for would like to start creating some playlists to share with people round the business, focussing on different themes like mental wellbeing, stress management or perhaps playlists that we can open up for people to contruibute to. ...
The company I work for would like to start creating some playlists to share with people round the business, focussing on different themes like mental wellbeing, stress management or perhaps playlists...
Moderator
6274 Views
5 replies
0 likes
Hi, I have a Spotify family account wich was linked to my facebook account. My facebook account was hacked a few months ago and deleted (i already opened a new account). My Spotify app automatically logged in from the old facebook account. A few days...
Hi, I have a Spotify family account wich was linked to my facebook account. My facebook account was hacked a few months ago and deleted (i already opened a new account). My Spotify app...
Spotify Star
620 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
397 Views
1 replies
1 likes
PlanPremium to DuoCountryUKDevice(iPhone)My Question or Issuei want to change from premium individual to duo but make my daughter (who lives with me) the plan manager (and me the bill payer) as she will make more use of the audiobooks. Is this possib...
Plan Premium to Duo Country UK Device (iPhone) My Question or Issue i want to change from premium individual to duo but make my daughter (who lives with me) the plan manager (and me th...
Spotify Star
435 Views
1 replies
0 likes
Plan PremiumCountry TurkeyDevice PCOperating System (Windows 10) My Question or Issue Today, while I was listening to a song on my Spofity account, another song suddenly opened. It was a song that was very unrelated to the song I was listening to. Yo...
Plan Premium Country Turkey Device PC Operating System (Windows 10) My Question or Issue Today, while I was listening to a song on my Spofity ac...
Spotify Star
475 Views
1 replies
1 likes
PlanFree/PremiumCountryNetherlandsDevicechromeOperating Systemmac My Question or IssueI tried to subscribe to Spotify's 3-month free trial using my ING bank card through iDEAL payment. Each time, 0.01 euro was successfully deducted from my account, b...
Plan Free/Premium Country Netherlands Device chrome Operating System mac My Question or Issue I tried to subscribe to Spotify's 3-month free trial using my ING bank card through iDEA...
Moderator
784 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSomeone has created an account using an email address that is mine, but not used for spotify....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Someone...
Spotify Star
352 Views
1 replies
0 likes
PlanPremium FamilyCountryNorway DeviceIpad pro, iPhone 12, Motorola e14Operating SystemiOS 18, Android 14 My Question or IssueAfter I switched from an iPhone to an Android phone, I have noticed that in the android version of Spotify I can be logged i...
Plan Premium Family Country Norway Device Ipad pro, iPhone 12, Motorola e14 Operating System iOS 18, Android 14 My Question or Issue After I switched from an iPhone t...
Spotify Star
345 Views
1 replies
0 likes
All is in the title, why ? Only because you afraid to have to deal with to many user too stupid to keep their emergency 2FA codes in a safe place needing an account reactivation from your side ?
All is in the title, why ? Only because you afraid to have to deal with to many user too stupid to keep their emergency 2FA codes in a safe place needing an account reactivation from your side ?
Spotify Star
406 Views
1 replies
0 likes
I started a premium duo subscription, but put in the wrong login info for my partner. So I cancelled the subscription, and started a new one with the correct login. But now it's saying I can't join the subscription for 12 months! How do I change this...
I started a premium duo subscription, but put in the wrong login info for my partner. So I cancelled the subscription, and started a new one with the correct login. But now it's saying I can't join t...
Spotify Star
577 Views
1 replies
1 likes
