Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Friday
Tryp
Casual Listener
24545 Views
67 replies
23 likes

24545 Views
67 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Wednesday
Edwardont
Casual Listener
58524 Views
251 replies
21 likes

58524 Views
251 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3688 Views
1 replies
6 likes

3688 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143419 Views
0 replies
26 likes
Mac
Windows

143419 Views
0 replies
26 likes

Cannot login with Facebook

I logged out of Spotify on my desktop because it kept saying no internet connection. Now I cannot log back in via Facebook. I can click a bunch but nothing happens

mattyboy5s
Newbie
I logged out of Spotify on my desktop because it kept saying no internet connection. Now I cannot log back in via Facebook. I can click a bunch but nothing happens
2018-01-16 4:33:09 AM
251 Views
0 replies
0 likes

251 Views
0 replies
0 likes

Solved!! "Esta Canción no está disponible" - En casi todas las canciones!

Hola, tengo una inquietud y es que me sigue apareciendo "Esta canción no está disponible.Si tienes el archivo en el ordenador puedes importarlo", pensé que era la canción así que seguí intentando con otras playlists y canciones pero me aparece igual,...

Justa-Rose
Casual Listener
Hola, tengo una inquietud y es que me sigue apareciendo "Esta canción no está disponible.Si tienes el archivo en el ordenador puedes importarlo", pensé que era la canción así que seguí intentando con...
2016-07-09 6:17:38 AM
2018-01-16 3:44:04 AM
jetzer00
Newbie
18433 Views
6 replies
0 likes
Windows

18433 Views
6 replies
0 likes

Spotify application freezes usability when gaming

- Whenever I go fullscreen with a game, the desktop client will not repsond to mouse or keyboard input unless minimized and then re-opened. Happens 100% of the time from any game launched. Music remains as does keyboard media buttons function.

user-removed
Visitor
- Whenever I go fullscreen with a game, the desktop client will not repsond to mouse or keyboard input unless minimized and then re-opened. Happens 100% of the time from any game launched. Music rema...
2018-01-16 3:00:55 AM
290 Views
0 replies
3 likes

290 Views
0 replies
3 likes

crossfading

crossfadings works but after playing a few numbers it wil stop crossfading same as the same volume for all numbershow is this possible

recaro75
Newbie
crossfadings works but after playing a few numbers it wil stop crossfading same as the same volume for all numbers how is this possible
2018-01-15 8:39:46 PM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

Need an easy way to back up all my saved songs

So for the last few months I have noticed that someone has access to my account. I have signed out everywhere a million times and I keep deleting the playlists they make and the songs they add to my spotify. Recently they tried to change my subscript...

user-removed
Visitor
So for the last few months I have noticed that someone has access to my account. I have signed out everywhere a million times and I keep deleting the playlists they make and the songs they add to my ...
2018-01-14 10:49:07 PM
2018-01-15 8:20:37 PM
Sebasty
Spotify Star
1645 Views
1 replies
0 likes

1645 Views
1 replies
0 likes

Why I can't download application for windows?

https://www.spotify.com/tw/download/windows/I can't download and instal Spotify from this page. Is there any wrong on your website?

user-removed
Visitor
https://www.spotify.com/tw/download/windows/ I can't download and instal Spotify from this page. Is there any wrong on your website?
2018-01-15 2:16:47 PM
2018-01-15 7:19:28 PM
Sebasty
Spotify Star
424 Views
1 replies
0 likes

424 Views
1 replies
0 likes

Solved!! Top of the screen not showing

So I opened Spotify and everything works, but there is no top of the screen. I can't move the window anywhere, can't close it, minimise it or stuff like that and since i have a secondary screen i usually move it there, but now i can't. Its not black ...

Drazo420
Casual Listener
So I opened Spotify and everything works, but there is no top of the screen. I can't move the window anywhere, can't close it, minimise it or stuff like that and since i have a secondary screen i usu...
2018-01-15 4:05:13 PM
2018-01-15 5:25:49 PM
Drazo420
Casual Listener
1980 Views
3 replies
0 likes

1980 Views
3 replies
0 likes

Daily Mix won't open on desktop

I have 3 daily mixes on Spotify but none of them open when i click on them. I can play the music but I can't see all of the songs that are in the playlist. I have tried logging in again and i even re-installed Spotify but nothing seems to work. Does ...

justine-
Newbie
I have 3 daily mixes on Spotify but none of them open when i click on them. I can play the music but I can't see all of the songs that are in the playlist. I have tried logging in again and i even re...
2017-01-21 3:35:41 PM
2018-01-15 12:23:27 PM
Woopie35
Newbie
685 Views
2 replies
0 likes
Windows

685 Views
2 replies
0 likes

Solved!! Export Playlist / Backup

I didn't want to put this in the New Idea section, as I am not really suggesting a new idea. I started deleting a lot of the mp3s off of my computer in favor of just listening to the same songs over Spotify. I needed the extra hard drive space becaus...

SherlockTAS
Casual Listener
I didn't want to put this in the New Idea section, as I am not really suggesting a new idea. I started deleting a lot of the mp3s off of my computer in favor of just listening to the same so...
2013-04-18 4:49:52 AM
2018-01-15 8:54:34 AM
DamianZoro
Newbie
363247 Views
92 replies
18 likes
Windows

363247 Views
92 replies
18 likes

the spotify application has stopped working

Ive had spotify premimum version for atleast 6 months and it has suddonly stops working. when i try to open the aplication it says "the spotify application has stopped working" and when i go to task mananger and then try its just a white screen for s...

SeaScout210
Newbie
Ive had spotify premimum version for atleast 6 months and it has suddonly stops working. when i try to open the aplication it says "the spotify application has stopped working" and when i go to task ...
2018-01-15 3:15:48 AM
2018-01-15 6:40:58 AM
user-removed
Not applicable
650 Views
1 replies
0 likes

650 Views
1 replies
0 likes

My Play Queue keeps playing instead of my playlists/radio

I'm trying to listen to my Playlists, and it will only play 1 song from my Playlist, and then it starts playing my Play Queue. I don't want to listen to my Play Queue right now, that's where random songs sit until I decide to listen to them. I just w...

RBWood
Casual Listener
I'm trying to listen to my Playlists, and it will only play 1 song from my Playlist, and then it starts playing my Play Queue. I don't want to listen to my Play Queue right now, that's where ra...
2013-05-01 4:05:30 PM
2018-01-15 2:16:50 AM
John_Mathis
Roadie
55533 Views
8 replies
30 likes
Windows

55533 Views
8 replies
30 likes

Solved!! Track is skipping, (poor playback) rather than skipping to next.

When I listen to Nuvole Bianche on my phone on the app it plays just fine, when I try the same track on my pc it plays poorly (skips parts) this the only track that I have found that has this problem, any ideas why that may be??? Kind Regards

seamus89
Casual Listener
When I listen to Nuvole Bianche on my phone on the app it plays just fine, when I try the same track on my pc it plays poorly (skips parts) this the only track that I have found that has this problem...
2018-01-13 5:34:48 PM
2018-01-14 10:28:51 PM
seamus89
Casual Listener
686 Views
2 replies
0 likes

686 Views
2 replies
0 likes

"This song is not available. If you have the file on your computer you can import it."???

This message comes up when I try to play something off my pc, all my other devices are playing fine.

aries110
Casual Listener
This message comes up when I try to play something off my pc, all my other devices are playing fine.
2018-01-14 8:58:23 PM
2018-01-14 10:10:05 PM
aries110
Casual Listener
352 Views
2 replies
0 likes

352 Views
2 replies
0 likes

embedding into website

Hi I want to embed a website into my website but every time I do it automaticall turns into a url link and won't come up as an iframe, This is the embed code it gave me

ziggysawddust
Newbie
Hi I want to embed a website into my website but every time I do it automaticall turns into a url link and won't come up as an iframe, This is the embed code it gave me <iframe s...
2018-01-14 6:51:14 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Solved!! High cpu usage

Hello i have tried a complete reinstall of spotify but still it shows over 30% cpu usage. How do i fix this?

twmanar
Casual Listener
Hello i have tried a complete reinstall of spotify but still it shows over 30% cpu usage. How do i fix this?
2018-01-14 2:18:21 PM
2018-01-14 2:33:56 PM
Sebasty
Spotify Star
2925 Views
2 replies
0 likes

2925 Views
2 replies
0 likes

Crossfade and volume settings do not save

I am using the desktop application and the "set the same volume level for all songs" and "crossfade" options are not saving when going back to my library or restarting application.

devaski
Newbie
I am using the desktop application and the "set the same volume level for all songs" and "crossfade" options are not saving when going back to my library or restarting application.
2018-01-05 11:06:00 PM
2018-01-14 2:11:32 PM
meliin123
Newbie
3089 Views
4 replies
2 likes

3089 Views
4 replies
2 likes

Solved!! Songs wont go away

Im having a problem. At one time I created a playlist and added a few hundred songs. Some of the songs(maybe all of them) were saved to my desktop. I tried to edit and remove some of those songs, but they keep coming back. What could be causing this ...

heatm1ser
Regular
Im having a problem. At one time I created a playlist and added a few hundred songs. Some of the songs(maybe all of them) were saved to my desktop. I tried to edit and remove some of those songs, but...
2018-01-10 10:19:03 PM
2018-01-14 1:16:06 PM
Sebasty
Spotify Star
702 Views
4 replies
0 likes

702 Views
4 replies
0 likes

"My Songs" being unchecked

Wasn't sure where to exactly post this. I've had the itching feeling that lots of songs I had checked to be placed in "My songs" were being unchecked. Sometimes I'll be scrolling through My Songs and come across something that I could've sworn I had ...

leviathan1753
Regular
Wasn't sure where to exactly post this. I've had the itching feeling that lots of songs I had checked to be placed in "My songs" were being unchecked. Sometimes I'll be scrolling thro...
2015-04-26 10:32:47 PM
2018-01-14 12:22:25 PM
daxdcleasby
Casual Listener
3579 Views
6 replies
11 likes
Windows

3579 Views
6 replies
11 likes

Solved!! error message

this evening have started to get the message . spotify exe. no discthere is no disk in the drive.please insert a disk into drive F. Not sure why. all i have done is turn on the computer and spotify loads as part of strt up process as is normal. Any a...

neale24862
Casual Listener
this evening have started to get the message . spotify exe. no disc there is no disk in the drive.please insert a disk into drive F. Not sure why. all i have done is turn on the computer and spotify...
2017-03-10 2:01:04 AM
2018-01-13 12:57:02 AM
paul0158
Newbie
22609 Views
71 replies
0 likes
Windows

22609 Views
71 replies
0 likes

How to unlink track with the new Spotify update?

How to unlink track in Spotify now? so I can listen to the Spotify version instead the Local File version?I want to use the Spotify version for one playlist and Local File for another playlist, so don't tell me to delete the local file!Did they took ...

Kunjie
Newbie
How to unlink track in Spotify now? so I can listen to the Spotify version instead the Local File version? I want to use the Spotify version for one playlist and Local File for another playlis...
2015-03-19 6:30:19 AM
2018-01-13 12:41:31 AM
halfblake
Newbie
7758 Views
20 replies
33 likes
Windows

7758 Views
20 replies
33 likes

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