Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
i deleted an old spotify account so i can make a new account with my main email but when i try to make a new one under the same email it says that its taken when i click reset password it says that its not taken, i tried to email support the other da...
PlanFreeCountryUSADeviceiPhone, PCOperating SystemiOS, Windows 10 My Question or IssueThis has been occurring for the past few weeks. When I listen to Spotify on my phone, sometimes it will switch the device in use to something using Firefox. It's a ...
Por favor, eu estava utilizando a minha conta do spotify atraves do facebook normalmentte, porém na semana passada eu troquei o meu iphone 7 por um X e não mais consigo conectar a minha conta, pois me direciona para outra conta do facebook que não a ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Ich hatte mal ein Normales Spotify Abo für 9,90€ Habe dann mit meiner Frau ein Familienkonto. Doch leider wird immer noch zusätzlich zu den 9.90€ die 14.90 abgebucht wieso?
PlanFreeCountryUnited StatesDeviceDell Inspiron 5567Operating SystemWindows 10 My Question or IssueHello! I'm not really sure if anyone can help me with this or not, but I might as well give it a shot. I created my Spotify account in 2011, and at tha...
PlanPremiumCountryDEDeviceRaspberry Pi 2BOperating SystemVolumio My Question or IssueTo use Spotify Connect with a Raspi, I need to login to my Premium oder Family account. Though my name hat an "ö" in it (spotifreddö) and it does not recognise it as...
Hi all, I just relocated from Israel to Colorado.In Israel there's no family plan, so we were charged 20 shekels/mo, which is about 5+ $.I just updated my payment method and changed the country, but it still shows that I'm in Israel and I don't have ...
ich möchte mein test abo kündigen und danach einen geschenkgutschein einsetzen, geht das ohne verlust der playlists...PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
PlanFreeCountryItalyDevice Operating SystemWindows 10 My Question or IssueI want to cancel (definitively) my account on Spotify. I already followed the steps from the site (Assistance/Account/Cancel Account) that lead to a link for unsubscription sen...
PlanFreeCountryIndiaDevice(Nokia 6.1, HP laptop)Operating System(Android 10, Windows 10) My Question or IssueWant to transfer account data like likes, playlists etc to my other account. Is it possible? Currently I am having spotify account created wi...
PlanPremiumMy Question or IssueAs in my title, someone took over my account and changed the passwords, unlinked my fb, and linked their own. They had deleted everyone I follow and 200 or so liked songs by the time I had reset everything and signed ev...
Hi Everyone! I would like to change my spotify's password, but when I created this account I did it through Facebook, so I don't remember if a password was asked... When I go on the password change form, it asks the current one that I don't have... I...
PlanPremiumCountryThe Netherlands/Japan My Question or IssueI've been using Spotify since 2010, with a Dutch account (Premium). I moved to Japan a few years ago, when Spotify was not yet active in Japan. It's been up for a few years now, but I haven'...
PlanFree/PremiumCountryGreeceDevice(Huawei p20 pro, Desktop)Operating System(Android 9, Windows 10) My Question or IssueHi i had created a spotify account 3 years ago with facebook account... i decided today to start using it with a family account. i...
En passant au mode Duo je viens de réaliser que je payais mon abonnement en double depuis plusieurs mois. Un passait directement par ma carte et l'autre passait par mon account playstation network.J aimerais savoir qui contacter pour pouvoir me faire...
Im getting sms to get spotify for 180d but i have premium i think someone is using your name
PlanFreeCountryFranceDevice(iPhone X)Operating System(iOS 13) My Question or IssueHello,i'm french, living in France, but my account show GB.When i want to change in the profil menu. I select country, but i have only one country : GB.could you help m...
Plan: PremiumCountry JapanDevice Iphone XRHeadphones : Sony WH -1000XM3 My Question or IssueSpotify keeps switching to a track that is not in my library (after about 2-3 minutes of playing my track). This seems to be happening with my new headphones ...
So I've never shared my account, always have had my account on the one device. Out of the blue, I was playing a podcast at work when I was interrupted by a creepy song being played. I found this odd and looked at it thinking it must have been a joke ...