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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 403624 Views
  • 958 replies
  • 107 likes
  • Account
  • 403624 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1174039 Views
  • 119 replies
  • 112 likes
  • Account
  • 1174039 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99732 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99732 Views
  • 68 replies
  • 10 likes

Can't unsubscribe from free 30 day trial

PlanFree/PremiumCountry USDeviceSamsung Galaxy S5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find for the life of me where to cancel the free 30 day trial. There isn't an option under the Subcription tab on e...

  • Casual Listener
  •   Plan Free/Premium Country  US Device Samsung Galaxy S5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I cannot find for the lif...
  • Billy-J
  • Spotify Star
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! questions for prenium

Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ? Also, ``Play music with no phone service`` means i have to download some music first when i have cel...

  • Casual Listener
  • Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ?     Also, ``Play music with no phone ...
  • Billy-J
  • Spotify Star
  • 686 Views
  • 3 replies
  • 0 likes
  • Premium
  • 686 Views
  • 3 replies
  • 0 likes

Solved!! Cant change country because email is already taken

PlanFreeCountrySwedenDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueI created my account in Sweden, while I'm living in germany.So I wanted to change my country to germany, but I can't. When I go to the profile page and change...

  • Casual Listener
  • Plan Free Country Sweden Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue I created my account in Sweden, while I'm living in germany. So I wanted to change my co...
  • MedusaFaun81
  • Casual Listener
  • 1751 Views
  • 3 replies
  • 0 likes
  • Account
  • 1751 Views
  • 3 replies
  • 0 likes

Someone used my account on Chrome

PlanpremiumCountryNew zealand My Question or Issue So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough. Then I looked at my play history and whoever was using it had played like 30 different playlis...

  • Casual Listener
  •   Plan premium Country New zealand      My Question or Issue  So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough....
  • Maxim
  • Spotify Star
  • 2025 Views
  • 1 replies
  • 0 likes
  • Security
  • 2025 Views
  • 1 replies
  • 0 likes

@SpotifyCares Me estás haciendo un cargo doble de pago en mi cuenta

Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando duplicado

  • Newbie
  • Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando...
  • Jose_M
  • Spotify Star
  • 1312 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1312 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Albuns are gone

PlanPremiumCountryBrazilMy Question or IssueHello, I had a big list of Albuns that I liked or downloaded in my cellphone/computer since 2015 when started using Spotify.I used to see all of them there, when online, even if they were not downloaded in ...

  • Casual Listener
  • Plan Premium Country Brazil My Question or Issue Hello,  I had a big list of Albuns that I liked or downloaded in my cellphone/computer since 2015 when started using Spotify. I u...
  • SergioDavid
  • Roadie
  • 553 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 553 Views
  • 3 replies
  • 0 likes

Solved!! Premium Family Subscriptions!

I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds. Also wondering if there is a yearly 1 time cost instead of monthly...

  • Music Fan
  •  I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds.  &n...
  • Robert_W
  • Community Legend
  • 578 Views
  • 1 replies
  • 0 likes
  • Account
  • 578 Views
  • 1 replies
  • 0 likes

Solved!! My User name is strange

Hi everyone, I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers and letters.Does anyone has an idea about what happened?Thanks...

  • Casual Listener
  • Hi everyone,   I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers an...
  • Chamelas
  • Casual Listener
  • 673 Views
  • 2 replies
  • 0 likes
  • Account
  • 673 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cannot add a new artist in Spotify for Artists

Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists.The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee a limit to how many you can have? How can I follow up to g...

  • Roadie
  • Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists. The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee ...
  • Maxim
  • Spotify Star
  • 1842 Views
  • 4 replies
  • 0 likes
  • Account
  • 1842 Views
  • 4 replies
  • 0 likes

Superuser Contribution facebook LOGIN blocked!

PlanFreeCountry ItalyDevicepc & LGphoneOperating System Windows & Android My Question or IssueSince Yesterday I cannot log in with my facebook account. Strating Spotify app, both on my laptop and phone, it shows me the log in page but when I select t...

  • Casual Listener
  • Plan Free Country  Italy Device pc & LGphone Operating System  Windows & Android   My Question or Issue Since Yesterday I cannot log in with my facebook acc...
  • nurz6
  • Casual Listener
  • 806 Views
  • 2 replies
  • 0 likes
  • Account
  • 806 Views
  • 2 replies
  • 0 likes

Account problem

PlanPremiumCountryAustralia Device Samsung J5Operating SystemAndroid My Question or IssueHi everyone, I'am doing this post because i got a bit of a problem with my account. I have used spotify since years, with an account i had opened years ago in fr...

  • Casual Listener
  • Plan Premium Country Australia   Device  Samsung J5 Operating System Android   My Question or Issue Hi everyone,   I'am doing this post because i got a bit of a probl...
  • musicajet
  • Composer
  • 563 Views
  • 6 replies
  • 0 likes
  • Premium
  • 563 Views
  • 6 replies
  • 0 likes

Local files

Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings. Please advise. Thanks!

  • Regular
  • Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings.    Please advise.   Thanks!
  • dadiva1908
  • Regular
  • 381 Views
  • 5 replies
  • 0 likes
  • Account
  • 381 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify changed my login email

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8, PC Operating System Windows 10 My Question or Issue So a while back I wanted to log in to my Spotify account on the PC app at work. I'd done this plenty of times before but suddenly it wouldn't accept...

  • Newbie
  • Plan Premium Country  Sweden Device Samsung Galaxy S8, PC  Operating System  Windows 10   My Question or Issue  So a while back I wanted to log in to my Spotify acc...
  • JulianA_Bogota
  • Roadie
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 477 Views
  • 1 replies
  • 0 likes

suddenly, it is impossible to log in

hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset the password and reinstall the application but I do ...

  • Casual Listener
  • hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset t...
  • Billy-J
  • Spotify Star
  • 389 Views
  • 3 replies
  • 0 likes
  • Account
  • 389 Views
  • 3 replies
  • 0 likes

can't find email account

Countrynetherlands DevicesonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey everyone i have a problem. i can't find my email with which i log in.i think i tried every email i can remember. i have a premium account a...

  • Visitor
  •   Country netherlands   Device sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue  hey everyone  i have a problem. i ...
  • Billy-J
  • Spotify Star
  • 812 Views
  • 3 replies
  • 0 likes
  • Login
  • 812 Views
  • 3 replies
  • 0 likes

Seriously, what is going on with these ads. NO appropriate

Just logged on and kept hearing the sound of text messages going off. It was coming from an odd Ad off to the side. Not only was I unable to mute it (ridiculous) but then when I made it bigger to see if I could turn it off that way, I was greeted wit...

Screen Shot 2018-08-06 at 11.35.12 AM.png
  • Newbie
  • ...igger to see if I could turn it off that way, I was greeted with this?!       This image is totally inappropriate to have on a public platform. I use this service at work. Not to m...
  • Billy-J
  • Spotify Star
  • 913 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 913 Views
  • 2 replies
  • 0 likes

Log in accounts

I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said that im using a free account. How do i correct this...

  • Newbie
  • I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said ...
  • Keanu_C
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
  • 314 Views
  • 1 replies
  • 0 likes

Pagamento estudante

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry BrasimDeviceIphone 6sOperating SystemiOS 10 My Question or Issue Estou tentando efetuar o pagamento da minha...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country  Brasim Device Iphone 6s Operating System...
  • Bittencourt
  • Spotify Star
  • 347 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 347 Views
  • 2 replies
  • 0 likes

Account details are from a previous Spotify user on my pc

I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don't want to be paying for their account. Thanks in a...

  • Casual Listener
  • I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don...
  • marisams
  • Casual Listener
  • 346 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 346 Views
  • 2 replies
  • 0 likes

Superuser Contribution probleme avec l'invitation (spotify family) envoyée à mon fils

My Question or Issue Bonjour,mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli l'inscription, le compte ne se crée pas.Il a essayé de creer un compte directement sur le site spotify, mais ce n'est pas possible.J'...

  • Newbie
  •   My Question or Issue  Bonjour, mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli  l'inscription, le compte ne se crée pas. Il a essayé de cr...
  • SergioDavid
  • Roadie
  • 1001 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1001 Views
  • 1 replies
  • 0 likes