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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry UKDeviceIphone6s My Question or Issue:i have a new phone and need to log into Spotify on the app. I can’t remember the email address used for my premium account and when I check the app for the information it gives me my username i...
My name is just numbers. Is there some way to fix this- It also says my facebook isn't connected to the account.
Not sure if this is in the correct forum. I can't seem to find any answers on these things(outside of a few work arounds that may or may not work and don't really resolve the issue), and honestly don't understand how Spotify operates this way and why...
Hi,I tried the new function "download your data" (located in "privacy settings") and downloaded my data. The download comes as a ZIP file comprising seven text files, each file containing data in JSON format. I think this data is incomplete. It does ...
Hi,I have forgotten my Spotify Premium password, and the e-mail address that I have in my account, does not exist anymore. I would like to change my e-mail address to get a new password, but I cant do that when signed in via Facebook. Is there really...
PlanPremium (now Student)CountryUKDevice(iPhone)Operating System(iOS 10) My Question or IssueI only just realised I qualify for a student account, is there any way I can reclaim the extra £5 I've been paying per month?
PlanFree/Premium My Question or IssueI have deleted my Facebook account which has my Spotify subscription linked to it. I now need to amend my subscription to Spotify but can't because I don't have a Facebook account any more. Any ideas on how I woul...
My band is Cerca (Brooklyn NY) but there is a Portuguese band named Cerca whose album is suddenly listed on my page. Google searching for this either leads to pages that say "Not authorized" or "Line in is now deprecated.", etc. Or outdated solutions...
Hi Folks I coudn't seem to find anything on the Spotify site or under my account settings, but does anyone know if there are parental control settings for Spotify. Want to limit some of the language in the songs for my 8 year old Cheers
PlanPremiumGermany Device(iPhone 7) My Question or IssueHow come, that I have some playlists in my "last heard" ("zuletzt gehört") section, although I never touched any of these playlists? Any ideas? Since everything else seems untouched, I doubt tha...
Good evening to everyone,I have two Spotify accounts, could I join them without losing the saves of my favorite music for both accounts?I would be grateful for an answer,Yours sincerely(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Everybody hates when you are mistype an info during registration because of the description inside the input box like this for example. And I even can't change my name with the student's discount was apply on that account. Just a simple mistake and c...
Ever since the iOS update that "improves Chromecast integration", I have noticed that my Spotify account would start playing songs that I don't listen to. On the phone I would get a message that I am currently listening on either Chrome or Chromecast...
Hello.I just logged into Spotify and saw that my user name is random letters and numbers (25 characters long!).A quick search around the forums made me realize that this is an ongoing issue with spotify that many users are currently suffering from.So...
I have the same problem, it was recently launched in south africa too but the country field is inactive so i change it
PlanPremiumCountrySingapore DeviceOperating System My Question or Issue I got logged out of spotify in every device I use suddenly, and my account turned out to be hacked. Email was changed to some random one, and my password has also changed. I cann...
Hola, Tengo una cuenta premium y cerré sesión sin querer, al volver a iniciar con mi nombre de usuario madmawe7, me lleva a una cuenta antigua, que curiosamente usa el mismo nombre de usuario. Mi problema es que no encuentro el correo asociado a la c...
This morning I recieved a prepaid card and used that to pay for a subscription. However I am still on a free account. I never got a reciept and this is the only account I have. The card was charged. Please help.
Hi I have premium account. mokodance. Louisa White My bank card was stolen on Saturday so I am unable to update card details untill my replacement arrives. Please can you keep my account open untilthen. It should be in a few days! Thank you
i have a free spotify account that i use and is registered in the usa but now when i try to change my location to South Africa it says that my email is already taken? so i cant change to it try get spotify premium in my country