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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4480 Views
  • 0 replies
  • 9 likes
  • Security
  • 4480 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463878 Views
  • 974 replies
  • 110 likes
  • Account
  • 463878 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205237 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205237 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112984 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112984 Views
  • 72 replies
  • 12 likes

Log In

PlanPremiumCountry USADeviceGoogle Pixel 2 XL is working fine, but my computer app is having problemsOperating SystemWindows 10 My Question or Issue I can't log in. I tried resetting my password, verifying my email, logging in using my username, and ...

  • Newbie
  • Plan Premium Country  USA Device Google Pixel 2 XL is working fine, but my computer app is having problems Operating System Windows 10   My Question or Issue  I can't log in....
  • Billy-J
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Login
  • 298 Views
  • 1 replies
  • 0 likes

All my music is gone!

A few days ago all my music disappeared and all that was left of my library were songs that I didn't save there, I thought it might be back after a while but it's still gone. Can I get my music back?? This is on both my phone and pc and I already tri...

  • Newbie
  • A few days ago all my music disappeared and all that was left of my library were songs that I didn't save there, I thought it might be back after a while but it's still gone. Can I get my music back?...
  • Luke
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Can't log into account, can't reset password

Title says it all. Android app randomly logged out even though I had signed in within the last week. What is with this **bleep**ty app? I forgot my password, won't let me reset my account password which is on the family plan.

  • Newbie
  • Title says it all. Android app randomly logged out even though I had signed in within the last week.   What is with this **bleep**ty app? I forgot my password, won't let me reset my account pa...
  • Luke
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Login
  • 371 Views
  • 1 replies
  • 0 likes

Iphone verify link not working

Hi,When I log into Spotify on my iphone it asks me to validate my iphone through email. When I go to the email, the verify button does not give the option when I put the cursor over it.

  • Casual Listener
  • Hi, When I log into Spotify on my iphone it asks me to validate my iphone through email. When I go to the email, the verify button does not give the option when I put the cursor over it.
  • Luke
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

app not working in png?

is spotify not working in png? I downloaded the app but itvseems not working here, when I went home to philippines I was able to register and log in and had been enjoying the app but then an incident happen when I accidentally log out my acct and cou...

  • Newbie
  • is spotify not working in png? I downloaded the app but itvseems not working here, when I went home to philippines I was able to register and log in and had been enjoying the app but then an incident...
  • Luke
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Stuck in a friend Facebook account on Spotify

Hi! I cant come in on Spotify with MY Facebook-account sence my friend used her Facebook- account on Spotify with my phone, now i cant log out from her account on my phone!! Pls Help!!

  • Newbie
  • Hi! I cant come in on Spotify with MY Facebook-account sence my friend used her Facebook- account on Spotify with my phone, now i cant log out from her account on my phone!! Pls Help!! 
  • Luke
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Problem logging in with my Facebook account

I logged in with my Facebook account in the spotify of my friends computer, but remained showing my friends playlists but with my account name. And now when I logged with my facebook account in my cellphones spotify, it says that it doesnt exist. Wha...

  • Visitor
  • I logged in with my Facebook account in the spotify of my friends computer, but remained showing my friends playlists but with my account name. And now when I logged with my facebook account in my ce...
  • Luke
  • Spotify Star
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 344 Views
  • 1 replies
  • 0 likes

Need help logging in to account

Hello,i can't log in to my account as it is saying that the username and password is not correct. I know one hundred percent it is correct and when I do forget password it is saying that the account no longer exists. I tried signing in using fb and a...

  • Visitor
  • Hello, i can't log in to my account as it is saying that the username and password is not correct. I know one hundred percent it is correct and when I do forget password it is saying that the accoun...
  • Luke
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

cannot enter postal code

In changing country to Canada from US one needs to input a new - Canadian - postal code. Spotify does not recognize it and I am therefore unable to change countries. UI for this app is simply atrocious.....

  • Newbie
  • In changing country to Canada from US one needs to input a new - Canadian - postal code. Spotify does not recognize it and I am therefore unable to change countries.   UI for this app is simpl...
  • Luke
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Do family account invitees get reimbursed for premium membership fees?

Do family members joining my Family Account get a credit for their existing premium membership? My issue it, I signed up for the Family plan but my two kids just paid their accout balances serveral days ago. Will they be reimbursed once they accept m...

  • Newbie
  • Do family members joining my Family Account get a credit for their existing premium membership?  My issue it, I signed up for the Family plan but my two kids just paid their accout balances serv...
  • Maxim
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
  • 496 Views
  • 1 replies
  • 0 likes

Name and adress change

Please delete this message, my problem was solved

  • Visitor
  • Please delete this message, my problem was solved
  • Billy-J
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Premium
  • 302 Views
  • 1 replies
  • 0 likes

Solved!! Username

PlanPremium (student)CountryUnited Kingdom My Question or Issue;When I first opened up my Spotify many moons ago I used my facebook, but I have since deleted my facebook with absolutely no intention of going back to it, thus my Spotify has resorted t...

  • Casual Listener
  • Plan Premium (student) Country United Kingdom   My Question or Issue; When I first opened up my Spotify many moons ago I used my facebook, but I have since deleted my facebook with absolut...
  • Jose_M
  • Spotify Star
  • 552 Views
  • 1 replies
  • 0 likes
  • Account
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify is showing the wrong username

Hi! Since I've logged into my Spotify account on my mom's tablet it's showing her name next to my profile picture (the profile picture is mine though). I did log out of her tablet (and every other devices for that matter) and there's no Facebook link...

  • Casual Listener
  •   Hi!   Since I've logged into my Spotify account on my mom's tablet it's showing her name next to my profile picture (the profile picture is mine though). I did log out of her tablet (a...
  • Jemi
  • Spotify Legend
  • 1570 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1570 Views
  • 4 replies
  • 0 likes

Superuser Contribution login problem using facebook on chromebook

PlanPremiumCountry USADeviceAcer ChromebookOperating SystemChrome My Question or Issue I am trying to get my son's Spotify app logged in on his new Chromebook but each time we try to do the log in with Facebook, chrome returns an error message in Fac...

  • Newbie
  • Plan Premium Country  USA Device Acer Chromebook Operating System Chrome   My Question or Issue  I am trying to get my son's Spotify app logged in on his new Chromebook but e...
  • Guido
  • Spotify Legend
  • 2775 Views
  • 1 replies
  • 1 likes
  • Login
  • 2775 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Profilename & Picture

PlanPremiumCountry GermanyMy Question or Issue Thought you'll change all Profiles to numbers?My account now has no name (but there's another guy with exact my name ) and my profile picture is gone. Last time I paid for your service if it's not gonna ...

  • Newbie
  • Plan Premium Country  Germany My Question or Issue  Thought you'll change all Profiles to numbers? My account now has no name (but there's another guy with exact my name 🤔) and my pr...
  • fjellgeita1234
  • Newbie
  • 707 Views
  • 2 replies
  • 1 likes
  • Account
  • 707 Views
  • 2 replies
  • 1 likes

Solved!! Someone from help please contact me!!! ASAP

My Question or Issue I am being charged for 2 accounts on two different cards and I don’t have another email that I have ever used that will work to open the second account. Obviously there is no help phone number so a real person will get back to yo...

  • Regular
  • My Question or Issue  I am being charged for 2 accounts on two different cards and I don’t have another email that I have ever used that will work to open the second account. Obviously there is...
  • Loxer
  • Community Legend
  • 772 Views
  • 3 replies
  • 0 likes
  • Account
  • 772 Views
  • 3 replies
  • 0 likes

Spotify Artist Contact Form

PlanArtistCountry United KingdomMy Question or IssueAs an artist we have requested from our previous aggregator/distributor for some of our tracks to be removed from spotify and received no response and the tracks have not been removed. I have tried ...

  • Casual Listener
  • Plan Artist Country  United Kingdom My Question or Issue As an artist we have requested from our previous aggregator/distributor for some of our tracks to be removed from spotify and receiv...
  • Loxer
  • Community Legend
  • 612 Views
  • 3 replies
  • 0 likes
  • Other
  • 612 Views
  • 3 replies
  • 0 likes

SPOTIFY ARTIST : related artist on spotify

Hi we're an independent band. We want to know how to get unlocked the artist related option. We've tried for months, from getting 250 followers, to getting all our songs in at least 1000 streams, but we've tried so hard to see what other artist peopl...

  • Music Fan
  •   Hi we're an independent band. We want to know how to get unlocked the artist related option.   We've tried for months, from getting 250 followers, to getting all our songs in at least ...
  • Maxim
  • Spotify Star
  • 696 Views
  • 1 replies
  • 0 likes
  • Account
  • 696 Views
  • 1 replies
  • 0 likes

Problem to connect to my Facebook account

I am trying to connect my Facebook to my Spotify account. Then clicking on "Manually connect to Facebook" in the sidebar. However, I get an error message, "Sorry there has been a temporary error, please try again later." I've tried a couple of times ...

  • Newbie
  • I am trying to connect my Facebook to my Spotify account.   Then clicking on "Manually connect to Facebook" in the sidebar.   However, I get an error message, "Sorry there has been a te...
  • Luke
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Can't log in with correct username/email and password

Won't let me login to my Spotify account with correct email / username and password and when I try to make a new account it's still doesn't let me sign in same problem with logging in with Facebook. Can't log in please help.

  • Newbie
  • Won't let me login to my Spotify account with correct email / username and password and when I try to make a new account it's still doesn't let me sign in same problem with logging in with Facebook. ...
  • Luke
  • Spotify Star
  • 3319 Views
  • 1 replies
  • 0 likes
  • 3319 Views
  • 1 replies
  • 0 likes