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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396381 Views
  • 943 replies
  • 107 likes
  • Account
  • 396381 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170501 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170501 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98838 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98838 Views
  • 68 replies
  • 10 likes

Artist - "we're having trouble updating your stats"

My band just released an album and we have a song on Spotify playlist "new punk tracks," however my artist managment page has the following banner (attached). "We're having trouble updating your stats. Hang tight while we fix a problem on our end." I...

  • Regular
  • My band just released an album and we have a song on Spotify playlist "new punk tracks," however my artist managment page has the following banner (attached).   "We're having trouble updating ...
  • stever810
  • Regular
  • 1448 Views
  • 2 replies
  • 0 likes
  • Account
  • 1448 Views
  • 2 replies
  • 0 likes

Account

Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a Prenium Account ! ! Someone can help me please ? T...

  • Newbie
  • Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a...
  • Billy-J
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
  • 302 Views
  • 1 replies
  • 0 likes

Account overview doesn't have link to activate Hulu

My Question or Issue Just subscribe for student bundle with hulu, however under account overview there is no link to activate it any solutions?

  • Casual Listener
  • My Question or Issue  Just subscribe for student bundle with hulu, however under account overview there is no link to activate it any solutions? 
  • Chrisgrames
  • Newbie
  • 1021 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 1021 Views
  • 5 replies
  • 0 likes

Trouble logging in while in offline mode on Android phone

PlanFree/PremiumCountry AustraliaDeviceHuawei P9Operating SystemAndroid 7.0 My Question or IssueI was forced to reboot my phone while Spotify was in offline mode. After the phone rebooted, Spotify required me to log back in. Unfortunately due to it b...

  • Newbie
  • Plan Free/Premium Country  Australia Device Huawei P9 Operating System Android 7.0   My Question or Issue I was forced to reboot my phone while Spotify was in offline mode. After ...
  • Noah
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • Premium
  • 474 Views
  • 1 replies
  • 0 likes

How to listen privately to music

Hello how can I listen privately to music without my follower can see what I'm listening to? There any way to do it more than 6 hours?PlanPremium Device(Pixel , laptop)Operating System(ndroid Oreo, Windows 10) My Question or Issue

  • Newbie
  • Hello 🙂 how can I listen privately to music without my follower can see what I'm listening to? There any way to do it more than 6 hours? Plan Premium   Device (Pixel , laptop) Operating S...
  • Loxer
  • Community Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 754 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in

PlanFreeCountry JPDeviceHuaweiOperating SystemAndroid My Question or IssueI'm unable to log-in to Spotify. E-mail and password are correct. FAQ doesn't provide any help.

  • Casual Listener
  • Plan Free Country  JP Device Huawei Operating System Android   My Question or Issue I'm unable to log-in to Spotify.  E-mail and password are correct. FAQ doesn't provide any...
  • user-removed
  • Not applicable
  • 810 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 810 Views
  • 7 replies
  • 0 likes

Unable to log in

PlanFreeCountry DeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Whenever I try to log into my Spotify account, a message that reads "username or password is incorrect" pops up. I have tried literally everything, including using my...

  • Regular
  • Plan Free Country   Device Samsung Galaxy S8 Operating System Android   My Question or Issue  Whenever I try to log into my Spotify account, a message that reads "username or...
  • Billy-J
  • Spotify Star
  • 909 Views
  • 7 replies
  • 0 likes
  • Login
  • 909 Views
  • 7 replies
  • 0 likes

CANNOT LOGIN to APP (android) Windows is fine

I have two android tablets ( samsung galaxy tabA and S2). I have recently had to log out and now CANNOT LOG BACK IN on either device.WINDOWS PC LOGS IN PERFECTLY.Coutry AUSTRALIA.tHE ACCOINT IS premium aand has worked fine whilst i remained logged in...

  • Newbie
  • I have two android tablets ( samsung galaxy tabA and S2). I have recently had to log out and now CANNOT LOG BACK IN on either device. WINDOWS PC LOGS IN PERFECTLY. Coutry AUSTRALIA. ...
  • Loxer
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • Login
  • 437 Views
  • 1 replies
  • 0 likes

Facebook account

PlanPremiumCountry uk My Question or Issue My facebook account is connected to a separate account (facebook seems to have created one by itself) and want it connected to the account I use. How do I go about this?

  • Newbie
  • Plan Premium Country  uk     My Question or Issue  My facebook account is connected to a separate account (facebook seems to have created one by itself) and want it connect...
  • Billy-J
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! How to rank up in the community

Hello, I'm Jose! I joined the Rock Star Program recently and I got the rank of Rising Star. I continued making several posts and helping many people but I didn't get any points nor rank up (my percentage bar is still in 0%). I know it's not just a ma...

  • Spotify Star
  • Spotify Star
  • Hello, I'm Jose!   I joined the Rock Star Program recently and I got the rank of Rising Star. I continued making several posts and helping many people but I didn't get any points nor rank up (...
  • Jose_M
  • Spotify Star
  • 1411 Views
  • 4 replies
  • 0 likes
  • Other
  • 1411 Views
  • 4 replies
  • 0 likes

Random email on account

Plan | PremiumCountry | UKDevice | AllOperating System | Windows Question or IssueHi, I have a very strange conundrum - I have always logged into my Spotify account using facebook and recently upgraded to premium using the same email address I have d...

  • Newbie
  • Plan | Premium Country | UK Device | All Operating System | Windows   Question or Issue Hi,   I have a very strange conundrum - I have always logged into my Spotify accoun...
  • Billy-J
  • Spotify Star
  • 3104 Views
  • 1 replies
  • 0 likes
  • Account
  • 3104 Views
  • 1 replies
  • 0 likes

Please go online to connect to Spotify

The app logged me out and when I try to log in it says: "You are currently set to offline. Please go online to connect to spotify." I searched and apparently the only solution is to delete all the app data? I really dont want to do that because I'll ...

  • Casual Listener
  •  The app logged me out and when I try to log in it says: "You are currently set to offline. Please go online to connect to spotify."   I searched and apparently the only solution is ...
  • Billy-J
  • Spotify Star
  • 895 Views
  • 3 replies
  • 0 likes
  • Login
    Premium
  • 895 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant login

Plan:Premium Country : Turkey DeviceDesktop Mac Operating SystemiOS 10 My Question or Issue I have created my old account by using facebook. Now I opened new account which is created without facebook. I connected my new account to my same facebook ac...

  • Newbie
  • Plan:Premium   Country : Turkey   Device Desktop Mac   Operating System iOS 10   My Question or Issue   I have created my old account by using facebook. Now I ope...
  • JuanSebastian
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant find any friends on Facebook

PlanPremiumCountryAustralia DeviceDesktop AppOperating SystemWindows 10,etc. My Question or Issue: Hi, when I hit the "Find Friends" button it says I have 0 facebook friends on Spotify, which I know for a fact is not the case. Ive looked at several o...

  • Casual Listener
  •   Plan Premium Country Australia   Device Desktop App Operating System Windows 10,etc.   My Question or Issue: Hi, when I hit the "Find Friends" button it says I have 0 face...
  • JuanSebastian
  • Roadie
  • 361 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 361 Views
  • 1 replies
  • 0 likes

My Spotify account email is not correct

I updated the email on my facebook that's tied to my spotify awhile ago and it still has not updated to reflect the change. Any help is appreciated, thanks.

  • Newbie
  • I updated the email on my facebook that's tied to my spotify awhile ago and it still has not updated to reflect the change.  Any help is appreciated, thanks. 
  • Maxim
  • Spotify Star
  • 523 Views
  • 1 replies
  • 0 likes
  • Account
  • 523 Views
  • 1 replies
  • 0 likes

Spotify on Apple Watch

I have downloaded the app and logged into my account but the watch app is stuck on a message that reads "Open Iphone app. Authentication required" The app is open on both devices. Help!

  • Newbie
  • I have downloaded the app and logged into my account but the watch app is stuck on a message that reads "Open Iphone app. Authentication required"   The app is open on both devices. Help!
  • Maxim
  • Spotify Star
  • 533 Views
  • 1 replies
  • 1 likes
  • Other
  • 533 Views
  • 1 replies
  • 1 likes

Discord wont show songs that are playing in spotify

Right so i connected my account - https://open.spotify.com/user/fenix%5B%E4%B8%89%E4%B8%83%5D?si=Y7xjTGVARj2RKuKTQ5NUFg to my discord but the songs that are playing wont show in my discord activity, i made a new account to test it and everything work...

  • Regular
  • Right so i connected my account - https://open.spotify.com/user/fenix%5B%E4%B8%89%E4%B8%83%5D?si=Y7xjTGVARj2RKuKTQ5NUFg to my discord but the songs that are playing wont show in my discord activity,&...
  • g_odu
  • Newbie
  • 160938 Views
  • 23 replies
  • 8 likes
  • 160938 Views
  • 23 replies
  • 8 likes

Online/Offline

I'm online (sitting next to the wifi-box and other applications work), but spotify says I'm offline, which means I can't listen to new music at all. Pretty annoying. What shoul I do?

  • Casual Listener
  • I'm online (sitting next to the wifi-box and other applications work), but spotify says I'm offline, which means I can't listen to new music at all. Pretty annoying. What shoul I do?  
  • Billy-J
  • Spotify Star
  • 862 Views
  • 3 replies
  • 0 likes
  • Other
  • 862 Views
  • 3 replies
  • 0 likes

Have I been hacked?

I have a premium account. Tonight while listening on my iphone, the song changed and i got the popup window saying 'continue listening on iPhone de Clara'. Never heard of this person. If I changed the song and device, it just went back to that again....

  • Newbie
  •   I have a premium account. Tonight while listening on my iphone, the song changed and i got the popup window saying 'continue listening on iPhone de Clara'. Never heard of this person. If I ch...
  • Billy-J
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
  • 294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Merge Accounts

Plan Free Country Colombia Device HP Notebook Operating System Windows 10 My Question or Issue Tengo dos cuentas, una en la que incio sesión con facebook (donde están todas mis playlists, música favorita, etc) y la otra en la cual incio sesión SOLO c...

  • Newbie
  • Plan Free Country  Colombia Device HP Notebook Operating System Windows 10   My Question or Issue  Tengo dos cuentas, una en la que incio sesión con facebook (donde...
  • SergioDavid
  • Roadie
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
  • 460 Views
  • 1 replies
  • 0 likes