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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8748 Views
  • 1 replies
  • 9 likes
  • Security
  • 8748 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478474 Views
  • 979 replies
  • 111 likes
  • Account
  • 478474 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120106 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120106 Views
  • 72 replies
  • 12 likes

Move playlists with facebook

PlanPremiumCountry NorwayDeviceiPhone XOperating SystemiOS 12 My Question or IssueCan one remove facebook from an account and add it to a new account, and move playlists from the old account to the new one with that method?

  • Newbie
  • Plan Premium Country  Norway Device iPhone X Operating System iOS 12   My Question or Issue Can one remove facebook from an account and add it to a new account, and move playlists...
  • Jose_M
  • Spotify Star
  • 549 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 549 Views
  • 1 replies
  • 1 likes

Pay Pal Payment Issue

PlanPremiumCountry canada My Question or Issue My Pay Pal payment went through and I see the reciept in my Pay Pal account for Oct.15th but there is no reciept or acknowledgement in my Spotify account. I got a warning that I will loose my Premimun ac...

  • Visitor
  • Plan Premium Country  canada     My Question or Issue   My Pay Pal payment went through and I see the reciept in my Pay Pal  account for Oct.15th but there is no reci...
  • BlackPillow
  • Composer
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 342 Views
  • 1 replies
  • 0 likes

[Account] Language and Country Settings/ Contacting Spotify

I live in Germany but I'm not a german speaker. I've been concidering for almost a year to get premium spotify but everytime I start the process I quite because the language settings are all in german for the payment process and all the promotional e...

  • Newbie
  • I live in Germany but I'm not a german speaker. I've been concidering for almost a year to get premium spotify but everytime I start the process I quite because the language settings are all in germa...
  • Maxim
  • Spotify Star
  • 343 Views
  • 1 replies
  • 0 likes
  • Account
  • 343 Views
  • 1 replies
  • 0 likes

I forgot my Spotify ID (Iphone user)

Im subscribing Spotify Premium from Indonesia. i have many spotify account and there’s always soptify premium on my bill.The real problem is I dont have any Idea which email that subscribed on spotify premium. Since i maybe use some dummy email addre...

  • Newbie
  • Im subscribing Spotify Premium from Indonesia. i have many spotify account and there’s always soptify premium on my bill. The real problem is I dont have any Idea which email that subscribed on spot...
  • BlackPillow
  • Composer
  • 347 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 347 Views
  • 3 replies
  • 0 likes

We’re having trouble updating your stats. Hang tight while we fix a problem on our end.

On Spotify Artist this text appears: We’re having trouble updating your stats. Hang tight while we fix a problem on our end.

  • Newbie
  • On Spotify Artist this text appears: We’re having trouble updating your stats. Hang tight while we fix a problem on our end.
  • user-removed
  • Not applicable
  • 677 Views
  • 1 replies
  • 0 likes
  • Account
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Artists stats question

Hello So from what I read the stats get updated everyday around 3PM est. I went in yesterday to check updated stats and they were updated from the weekend I assume. When I logged in this morning they were better which is awesome but I am trying to fi...

  • Casual Listener
  • Hello    So from what I read the stats get updated everyday around 3PM est. I went in yesterday to check updated stats and they were updated from the weekend I assume. When I lo...
  • Katerina
  • Spotify Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Other
  • 361 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Please help. My profile is NEVER viewable, no matter what I do :(

Hey guys. I'm really nerved. No matter what I do, my profile is NEVER viewable. Actually, it's just not existing on spotify. I created a stand-alone account, without linking it with facebook. Then I asked a friend to check my new playlist but he just...

  • Casual Listener
  • Hey guys. I'm really nerved. No matter what I do, my profile is NEVER viewable. Actually, it's just not existing on spotify. I created a stand-alone account, without linking it with facebook. Then I ...
  • Katerina
  • Spotify Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account in use somewhere else

PlanPremiumCountry Norway My Question or Issue My account is in use somewhere else. I have tried to "log out everywhere" and changed my password, but the problem keeps occurring

  • Casual Listener
  •   Plan Premium Country  Norway   My Question or Issue  My account is in use somewhere else. I have tried to "log out everywhere" and changed my password, but the problem ke...
  • Guido
  • Spotify Legend
  • 542 Views
  • 3 replies
  • 0 likes
  • Account
  • 542 Views
  • 3 replies
  • 0 likes

Superuser Contribution Old facebook email that can't be changed

PlanPremiumCountryFrance DeviceiPhone 6sOperating SystemIOS 12 My Question or IssueHey, I have a big issue on the account I created through Facebook.My Facebook account was created 10 years ago and I had a fake birth date; and since then I don't have...

  • Casual Listener
  •   Plan Premium Country France   Device iPhone 6s Operating System IOS 12   My Question or Issue Hey, I have a big issue on the account I created through Facebook. My Faceb...
  • Guido
  • Spotify Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Security
  • 414 Views
  • 3 replies
  • 0 likes

Don't remember my email/username

Hello, i have a second premium account that i've been using for months ( i stopped using this one because i wanted to remove the association with Facebook ).Hours ago i tried to get the student discount but failed because i forgot my ID; thinking tha...

  • Newbie
  • Hello,    i have a second premium account that i've been using for months ( i stopped using this one because i wanted to remove the association with Facebook ). Hours ago i tried to get ...
  • Billy-J
  • Spotify Star
  • 3316 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 3316 Views
  • 1 replies
  • 0 likes

Profile showing another person's name and picture

PlanPremiumCountryGermany Operating SystemiOS My Question or Issue Hi,Since this morning, my profile picture is someone else's, and the name also (I searched and that profile exists on facebook). Can someone help me fix this? I already logged out of ...

  • Visitor
  • Plan Premium Country Germany     Operating System iOS   My Question or Issue   Hi, Since this morning, my profile picture is someone else's, and the name also (I sea...
  • BlackPillow
  • Composer
  • 1695 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Security
  • 1695 Views
  • 1 replies
  • 1 likes

Google Music user

PlanPremiumCountry GreeceDevice(Samsung Galaxy S8+, Desktop PC)Operating System(Android Oreo, Windows 10) My Question or Issue Hello people. I am a Google Music premium user since the day it came out. I am interested in moving to Spotify because I pr...

  • Visitor
  • Plan Premium Country  Greece Device (Samsung Galaxy S8+, Desktop PC) Operating System (Android Oreo, Windows 10)   My Question or Issue  Hello people. I am a Google Musi...
  • WREATHZ
  • Regular
  • 449 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 449 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution 2nd auto generated account attatched to same emailaddress as mainaccount after verifyed emailaddress

I created my account a couple days ago, and my on my mobile app I am currently logged in with the account I set up (called ChinchillaSpice) , but after I confirmed my email, it created a second account (for some reason its called befv23dwqpx52fpxwuzy...

  • Casual Listener
  • I created my account a couple days ago, and my on my mobile app I am currently logged in with the account I set up (called ChinchillaSpice) , but after I confirmed my email, it created a second accou...
  • ChinchillaSpice
  • Casual Listener
  • 658 Views
  • 2 replies
  • 0 likes
  • Account
  • 658 Views
  • 2 replies
  • 0 likes

Spotify deleting my playlist over night (second day in row)

PlanPremium (1.0.92.390.g2ce5ec7d)CountrySlovakiaDevicePC, Mobile phoneOperating SystemWindows 10 My Question or IssueYestereday, I started Spotify and all my plalists were gone. I managed to restore them from my Account but today the same happend ag...

  • Regular
  • Plan Premium (1.0.92.390.g2ce5ec7d) Country Slovakia Device PC, Mobile phone Operating System Windows 10   My Question or Issue Yestereday, I started Spotify and all my plalists w...
  • Jose_M
  • Spotify Star
  • 382 Views
  • 1 replies
  • 1 likes
  • Account
  • 382 Views
  • 1 replies
  • 1 likes

must reload Spotify every time

PlanPremiumusa DeviceHP laptopOperating SystemWindows 10 My Question or Issue why do I have to reload Spotify everytime I reboot laptop?

  • Newbie
  • Plan Premium usa   DeviceHP laptop Operating System Windows 10   My Question or Issue  why do I have to reload Spotify everytime I reboot laptop?
  • TheDows
  • Newbie
  • 633 Views
  • 1 replies
  • 1 likes
  • Other
  • 633 Views
  • 1 replies
  • 1 likes

Superuser Contribution Não consigo cancela o premium, pois não acho a conta.

PlanPremiumCountry Brasil Operating System(Android Oreo) My Question or Issue Fiz uma conta no spotify e me cadastrei para ser conta premium, utilizo normalmente a conta e todos os benefícios de ser premium, no entanto agora que quis cancelar, sempre...

  • Visitor
  •   Plan Premium Country  Brasil   Operating System (Android Oreo)   My Question or Issue   Fiz uma conta no spotify e me cadastrei para ser conta premium, util...
  • Guido
  • Spotify Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • Account
  • 536 Views
  • 1 replies
  • 0 likes

Everything deleted after combining my Facebook account with my Spotify account.

PlanFree (former Premium).CountryDenmark.DeviceHp Laptop.Operating SystemWindows 10. My Question or IssueSo after being curious to how I could combine my Facebook account on Spotify (the one I mainly used) to a Spotify account, I found the solution, ...

  • Newbie
  • Plan Free (former Premium). Country Denmark. Device Hp Laptop. Operating System Windows 10.   My Question or Issue So after being curious to how I could combine my Facebook account on ...
  • Jose_M
  • Spotify Star
  • 609 Views
  • 1 replies
  • 1 likes
  • Account
  • 609 Views
  • 1 replies
  • 1 likes

Charged twice per month

Plan Premium Country Malaysia Device (iPhone x) Operating System (iOS 12) My Question or Issue Premium change to free account. Resubscibe to premium and have been charged twice in the same day 10th oct 2018. Already call bank provider and its double ...

  • Newbie
  • Plan Premium Country Malaysia  Device (iPhone x) Operating System (iOS 12)     My Question or Issue  Premium change to free account. Resubscibe to premium an...
  • Jose_M
  • Spotify Star
  • 527 Views
  • 1 replies
  • 1 likes
  • Account
  • 527 Views
  • 1 replies
  • 1 likes

My name as changed...

Hi I took a new premium subscription to Spotify but I'm having a lot of problems! One that is quite annoying, my username has changed to a name consisting of numbers and letters. Previously it was my name and surname Facebook. What is going on ?

  • Regular
  •   Hi    I took a new premium subscription to Spotify but I'm having a lot of problems!   One that is quite annoying, my username has changed to a name consisting of numbers a...
  • Jose_M
  • Spotify Star
  • 867 Views
  • 10 replies
  • 1 likes
  • Account
  • 867 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution (Q) Picture on Community

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A3 2017Operating SystemAndroid Oreo My Question or Issue Hi, Can I change Profile Pict on Spotify Community? Level: Newbie

  • Casual Listener
  • Plan Premium Country Indonesia Device Samsung Galaxy A3 2017 Operating System Android Oreo   My Question or Issue  Hi, Can I change Profile Pict on Spotify Community? Level: ...
  • Isaknewton
  • Casual Listener
  • 544 Views
  • 3 replies
  • 0 likes
  • Account
  • 544 Views
  • 3 replies
  • 0 likes