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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4814 Views
  • 1 replies
  • 9 likes
  • Security
  • 4814 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466845 Views
  • 976 replies
  • 111 likes
  • Account
  • 466845 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206156 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206156 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114904 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114904 Views
  • 72 replies
  • 12 likes

Merge accounts

I can't access my premium account because the email I used, I no longer use. Can I merge a Coutts with the new email? What should I do?

  • Casual Listener
  • I can't access my premium account because the email I used, I no longer use. Can I merge a Coutts with the new email? What should I do?   
  • Sn18
  • Casual Listener
  • 829 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 829 Views
  • 4 replies
  • 0 likes

Deleted Facebook = No longer able to login to manage Family Plan

PlanPremiumCountry USADeviceDesktop and Google PixelOperating SystemAndroid Oreo, Windows 10 My Question or Issue I deleted my facebook over a year ago and at the time didn't see an option to disconnect my Spotify account with my Facebook. Since then...

  • Newbie
  • Plan Premium Country  USA Device Desktop and Google Pixel Operating System Android Oreo, Windows 10   My Question or Issue  I deleted my facebook over a year ago and at ...
  • osornios
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 471 Views
  • 1 replies
  • 0 likes

Someone Else Used My Account

Some third party used my account and changed its nickname and profile picture and I haven't noticed it because I was way awhile. I deleted and unfollowed every playlist that the anonymous created but I was unable to change the name of the account? He...

  • Newbie
  • Some third party used my account and changed its nickname and profile picture and I haven't noticed it because I was way awhile. I deleted and unfollowed every playlist that the anonymous created but...
  • osornios
  • Spotify Star
  • 300 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 300 Views
  • 1 replies
  • 1 likes

Spotify shows that i'm listening on chrome web player, but im not.

Spotify shows that i'm listening on chrome web player, but im not.and it listens to some generic stuff with blank onecolor thumbnails etc. changed password logged out from every device multiple times, but nothing helps. every day all the same.history...

  • Newbie
  •   Spotify shows that i'm listening on chrome web player, but im not. and it listens to some generic stuff with blank onecolor thumbnails etc.   changed password logged out from every de...
  • osornios
  • Spotify Star
  • 1426 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 1426 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Display name and profile picture have disappeared from profile

PlanPremiumCountryNetherlandsDevicePC, OnePlus 6, iPadOperating SystemWindows 10/Android 9 My Question or IssueMy account is connected with Facebook. However about a week ago my display name and profile picture have disappeared and now shows up as nu...

  • Gig Goer
  • Plan Premium Country Netherlands Device PC, OnePlus 6, iPad Operating System Windows 10/Android 9   My Question or Issue My account is connected with Facebook. However about a week ago...
  • Jemi
  • Spotify Legend
  • 5514 Views
  • 7 replies
  • 0 likes
  • Other
  • 5514 Views
  • 7 replies
  • 0 likes

Superuser Contribution No customer service??!!

Is spotify f.. Serious? They don't want to spend one dollar on support? Customer service? But charge monthly 15 bucks? They let the community handle ALL their business? How poor is that? I have a problem which only the customer service could solve. I...

  • Newbie
  • Is spotify f.. Serious? They don't want to spend one dollar on support? Customer service? But charge monthly 15 bucks? They let the community handle ALL their business? How poor is that?   I h...
  • Daisy
  • Spotify Legend
  • 365 Views
  • 1 replies
  • 1 likes
  • Account
  • 365 Views
  • 1 replies
  • 1 likes

Superuser Contribution If songs you've saved to your library become "unavailable," is there a way to still see them?

Just as there's a feature to see dimmed out songs which have become unavailable in playlists, is there a way to see the same information in Your Library? It would be a shame to have converted everything over from iTunes only to lose track of albums l...

  • Newbie
  • Just as there's a feature to see dimmed out songs which have become unavailable in playlists, is there a way to see the same information in Your Library? It would be a shame to have converted everyth...
  • Peter
  • Spotify Legend
  • 427 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 427 Views
  • 2 replies
  • 0 likes

Superuser Contribution Name-change on facebook

PlanFreeCountryUK DeviceiPhone SEOperating SystemiOS 10 My Question or IssueHi there!I changed my name on facebook. After that I disconnected my Spotify account and reconnected it with Facebook, hoping that it would adjust and use my new name. It did...

  • Newbie
  • Plan Free Country UK    Device iPhone SE Operating System iOS 10   My Question or Issue Hi there! I changed my name on facebook. After that I disconnected my Spotify accoun...
  • Peter
  • Spotify Legend
  • 288 Views
  • 2 replies
  • 0 likes
  • Account
  • 288 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Plan

I have 4 people on my family plan, we all listen to music almost all day. It is not letting us listen to our music at the same time on seperate devices. Why is that?

  • Casual Listener
  • I have 4 people on my family plan, we all listen to music almost all day. It is not letting us listen to our music at the same time on seperate devices. Why is that?  
  • Peter
  • Spotify Legend
  • 419 Views
  • 4 replies
  • 0 likes
  • Premium
  • 419 Views
  • 4 replies
  • 0 likes

Superuser Contribution Xbox one troubleshooting

hi...i have been trying to log onto my spotify account on my xbox one but its just stuck on the loading screen i have tried everything... i even tried it by creating another microsoft account and it worked but it insnt working on my main account due ...

  • Newbie
  • hi...i have been trying to log onto my spotify account on my xbox one but its just stuck on the loading screen i have tried everything... i even tried it by creating another microsoft account and it ...
  • Peter
  • Spotify Legend
  • 1066 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 1066 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium family Spotify account hacked

Somebody plays songs on my Spotify on device I don’t know. I think somebody gain my Facebook login due to leak in previous days and now use my Spotify account. I get I have to make another account. But tell me how to copy my playlists from the old on...

  • Newbie
  • Somebody plays songs on my Spotify on device I don’t know. I think somebody gain my Facebook login due to leak in previous days and now use my Spotify account. I get I have to make another account. B...
  • Peter
  • Spotify Legend
  • 1008 Views
  • 2 replies
  • 0 likes
  • Premium
    Security
  • 1008 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to upload the Zipped data that I requested from Spotify?

PlanPremium Hello, I recently requested a download of all of my account data at https://www.spotify.com/nl/account/privacy/ . I now recieved the zipped data, but how do I upload the file to this, or any other Spotify Account? Thanks,Maty

  • Casual Listener
  • Plan Premium   Hello, I recently requested a download of all of my account data at https://www.spotify.com/nl/account/privacy/ .     I now recieved the zipped data, but ...
  • Peter
  • Spotify Legend
  • 6556 Views
  • 5 replies
  • 0 likes
  • Account
  • 6556 Views
  • 5 replies
  • 0 likes

Superuser Contribution My premium account has disappeared.

PlanPremiumCountryEnglandSamsung Galaxy S7 My Question or Issuewhen I try to log in it says there is no account linked with this email address. Have opened a new account in order to be able to access this forum.

  • Newbie
  • Plan Premium Country England Samsung Galaxy S7   My Question or Issue when I try to log in it says there is no account linked with this email address. Have opened a new account in order t...
  • Peter
  • Spotify Legend
  • 450 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 450 Views
  • 2 replies
  • 0 likes

Superuser Contribution Tilin tunnukset kateissa

En saa tiliäni auki koska sähköposti johon tili on liitetty on vanhentunut eikä enää käytössö, enkä muista salasanaa. minulla on ainoastaan käyttäjätunnus tiedossa. Miten saan muutettua spostin osoitteen ja salasanan?

  • Visitor
  •    En saa tiliäni auki koska sähköposti johon tili on liitetty on vanhentunut eikä enää käytössö, enkä muista salasanaa. minulla on ainoastaan käyttäjätunnus tiedossa. Miten saan muutettua...
  • Peter
  • Spotify Legend
  • 1746 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1746 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don’t have Discover weekly and Release radar

I have been listening to music for a month with Spotify, but why I DON'T have Discover weekly and Release radar????

  • Newbie
  • I have been listening to music for a month with Spotify, but why I DON'T have Discover weekly and Release radar????
  • Daisy
  • Spotify Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • Account
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Down Kudos

We need Down Kudos, Negative Kudos buttons / a Dislike feature so people can see whats Bs

  • Casual Listener
  • We need Down Kudos, Negative Kudos buttons / a Dislike feature so people can see whats Bs
  • Daisy
  • Spotify Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution First my account gets stolen and now you guys changed my account.

My Question or Issue Recently, my account got hacked and my email and password were changed. Now, all of sudden my premium account has been switched to free even though I paid for the full month. It’s impossible to get anyone to help on trips stupid ...

  • Newbie
  •   My Question or Issue   Recently, my account got hacked and my email and password were changed. Now, all of sudden my premium account has been switched to free even though I paid for th...
  • Guido
  • Spotify Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm unable to change my country

Hello,sometime ago I've moved from gb so I wanted to change my country in the Spotify settings. Sadly after I clicked edit profile and picked my current location it has not changed my country in my account details. Despite fact that it desplays gb as...

  • Newbie
  • Hello, sometime ago I've moved from gb so I wanted to change my country in the Spotify settings. Sadly after I clicked edit profile and picked my current location it has not changed my country in my...
  • Guido
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Weird actions on my Acc

Wow someone Created a Community Profile with my Spotify Acc Vincent Grädel and added a Profile Picture without me knowing it. Really, This is the Paid version of my Family Subscription and makes me angry to know other People are messing around with m...

  • Casual Listener
  •   Wow someone Created a Community Profile with my Spotify Acc Vincent Grädel and added a Profile Picture without me knowing it. Really, This is the Paid version of my Family Subscription and ma...
  • Jose_M
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • Premium
  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Playlist songs recovery

PlanPremiumCountry USADevice(iPhone 6)Operating System(iOS 10) My Question or IssueI accidentaly deleted some songs off a playlist and I would like to know if there is a way I can get those songs back?

  • Newbie
  • Plan Premium Country  USA Device (iPhone 6) Operating System (iOS 10)   My Question or Issue I accidentaly deleted some songs off a playlist and I would like to know if there is a...
  • mia4080
  • Newbie
  • 335 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 335 Views
  • 1 replies
  • 0 likes