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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1537 Views
  • 15 replies
  • 5 likes
  • Other
  • 1537 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17573 Views
  • 8 replies
  • 1 likes
  • Other
  • 17573 Views
  • 8 replies
  • 1 likes

Superuser Contribution Ads Studio Reporting Not Counting Daily Listeners for Music Promotion Campaigns

PlanPremiumCountryCanadaDeviceElitebook 8570pOperating SystemWindows 10 My Question or IssueIn the "View Report" section of an Ad Set, the "New Listeners" count doesn't add up. On the graph section, if you hover over each date, you can see how many n...

  • Casual Listener
  • Plan Premium Country Canada Device Elitebook 8570p Operating System Windows 10   My Question or Issue In the "View Report" section of an Ad Set, the "New Listeners" count doesn't add u...
  • Yordan
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • Other
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video podcast wont play after using sleep timer

PlanFree/PremiumCountryUSDevicePixel 6Operating SystemAndroid 14 My Question or IssueI have been having this issue since mid October. If you play a video podcast and use the sleep timer (doesn't matter which option on the sleep timer. I've tested the...

  • Casual Listener
  • Plan Free/Premium Country US Device Pixel 6 Operating System Android 14   My Question or Issue I have been having this issue since mid October. If you play a video podcast and use the ...
  • Joan
  • Moderator
  • 182 Views
  • 3 replies
  • 0 likes
  • music
  • 182 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution CANT SKIP TO SPECIFIC PARTS OF A SONG ON SPOTIFY APP

Plan:Free/PremiumCountry: India Device(iPhone12)Operating System(iOS 16.3.1) My Question or Issue:I cant skip to specific parts of a song on Spotify Mobile app. Like I cant scroll forward or backwards to a part I like of my favorite song. There is no...

  • Casual Listener
  •   Plan: Free/Premium Country: India   Device (iPhone12) Operating System (iOS 16.3.1)   My Question or Issue: I cant skip to specific parts of a song on Spotify Mobile app. ...
  • horzac
  • Visitor
  • 3088 Views
  • 10 replies
  • 0 likes
  • music
    Other
  • 3088 Views
  • 10 replies
  • 0 likes

Superuser Contribution "Stay Free : The Story of the Clash" is missing

My Question or IssueI want to listen to this podcast but it's nowhere to be found. The link doesn't work and I can't find it by searching. There are plenty of other publicity links, and it's linked on the Strummer Foundation page but none of the link...

  • Music Fan
  • My Question or Issue I want to listen to this podcast but it's nowhere to be found. The link doesn't work and I can't find it by searching. There are plenty of other publicity links, and it's l...
  • jasonallenross
  • Music Fan
  • 7803 Views
  • 21 replies
  • 4 likes
  • Other
  • 7803 Views
  • 21 replies
  • 4 likes

Superuser Contribution timer function for studying (something like pomodoro)

Something like a Pomodoro timer, or if that's too complicated, just a simple timer. I often study with Spotify, there are a lot of great playlists and stuff, and it really helps me focus, but I have to turn on a separate timer every time. So I though...

  • Visitor
  • Something like a Pomodoro timer, or if that's too complicated, just a simple timer.   I often study with Spotify, there are a lot of great playlists and stuff, and it really helps me focus, bu...
  • AlejaR
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Annoying back button

For a long time I have been bothered by a function in your program (Spotify).If I e.g. searches for the artist Moby and then taps Show all next to Discography and then scrolls down to the first album made 1991 and taps that and then taps the back but...

  • Newbie
  • For a long time I have been bothered by a function in your program (Spotify). If I e.g. searches for the artist Moby and then taps Show all next to Discography and then...
  • AlejaR
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Audiobook time

Hello! Does anyone know how to see how many hours are remaining for the month for audiobook play on Premium

  • Visitor
  • Hello! Does anyone know how to see how many hours are remaining for the month for audiobook play on Premium 
  • OscarDC
  • Moderator
  • 1395 Views
  • 1 replies
  • 0 likes
  • 1395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Leaderboard Ads

Hello!I want to know how could I have a banner in Spotify ? In the Ads Studio is not available, I would like to promote some songs and playlists through a banner

  • Newbie
  • Hello! I want to know how could I have a banner in Spotify ? In the Ads Studio is not available, I would like to promote some songs and playlists through a banner   
  • soulgala
  • Casual Listener
  • 192 Views
  • 2 replies
  • 0 likes
  • Other
  • 192 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on Alexa constantly interrupting

Hi everyone,I have an Alexa Echo Dot connected to speakers and play songs from Spotify on it. However, when I have the Spotify app opened on my Mac or iPhone, they constantly hijack the sound from the Alexa and interrupt my music. Is there any way to...

  • Newbie
  • Hi everyone, I have an Alexa Echo Dot connected to speakers and play songs from Spotify on it. However, when I have the Spotify app opened on my Mac or iPhone, they constantly hijack the sound from ...
  • Viper9954
  • Visitor
  • 3373 Views
  • 14 replies
  • 1 likes
  • App & Features
  • 3373 Views
  • 14 replies
  • 1 likes

Superuser Contribution Audio book playback speed

Dear Spotify,. I have been a premium account customer for over seven years, and while I have observed the consistent price increases over time, I understand the impact of factors such as inflation and taxes on your business operations.I am reaching o...

  • Visitor
  • Dear Spotify, . I have been a premium account customer for over seven years, and while I have observed the consistent price increases over time, I understand the impact of factors such as inflatio...
  • Joan
  • Moderator
  • 786 Views
  • 3 replies
  • 3 likes
  • 786 Views
  • 3 replies
  • 3 likes

Superuser Contribution I’m receiving emails and receipts in Tamil language. Correct it to English.

As I’m receiving emails and purchase receipts in Tamil language, I can’t read them. So please correct it to english. I just subscribed Spotify Premium and received the receipt in Tamil which I cannot understand.

  • Visitor
  • As I’m receiving emails and purchase receipts in Tamil language, I can’t read them. So please correct it to english. I just subscribed Spotify Premium and received the receipt in Tamil which I cannot...
  • lasitha1991
  • Newbie
  • 871 Views
  • 6 replies
  • 0 likes
  • 871 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast source replaced, but not on Spotify

CountryNetherlandsDeviceAllOperating SystemAll My Question or IssueHi all, we have a podcast that is hosted on Soundcloud. The RSS is in Spotify and all works fine. Today we have posted a new podcast and about an hour later we found out that there wa...

  • Visitor
  • Country Netherlands Device All Operating System All   My Question or Issue Hi all,   we have a podcast that is hosted on Soundcloud. The RSS is in Spotify and all works fine. Toda...
  • ZlatosFamilyPodcast
  • Newbie
  • 288 Views
  • 2 replies
  • 0 likes
  • Other
  • 288 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution got my android phone and W11 laptop connected in spotify somehow.

PlanFreeCountryEnglandDeviceAndroid Nokia 2.3Operating SystemAndroid 13 My Question or IssueI have somehow connected Spotify on my phone to Spotify on my W11 laptop. I can now only play Spotify on one device when using either device, I cannot seem to...

  • Regular
  • Plan Free Country England Device Android Nokia 2.3 Operating System Android 13   My Question or Issue I have somehow connected Spotify on my phone to Spotify on my W11 laptop.  I...
  • AlejaR
  • Moderator
  • 367 Views
  • 8 replies
  • 0 likes
  • Connect
  • 367 Views
  • 8 replies
  • 0 likes

Superuser Contribution I have an empty folder with no name that I cannot delete

Hi,I have an empty playlist with no name and no songs in them that are stuck in my library. When I click on them I just get a loading screen. This is the same on the app.This may be caused by me not using spotify for years? maybe these playlists cont...

  • Visitor
  • Hi, I have an empty playlist with no name and no songs in them that are stuck in my library. When I click on them I just get a loading screen. This is the same on the app. This may be caused by...
  • theflight
  • Casual Listener
  • 309 Views
  • 4 replies
  • 1 likes
  • 309 Views
  • 4 replies
  • 1 likes

3rd party advertisement in podcasts

PlanPremiumCountryDenmarkDeviceHuawei phone, desktop computer, laptop, TV.Operating SystemWindows 10My Question or IssueHiI am an insomniac who uses podcasts with rainsounds to sleep. This has worked fine, up until 3rd party advertisement started bre...

  • Casual Listener
  • Plan Premium Country Denmark Device Huawei phone, desktop computer, laptop, TV. Operating System Windows 10 My Question or Issue Hi I am an insomniac who uses podcasts with rainsounds to sl...
  • Leamuran
  • Casual Listener
  • 328 Views
  • 3 replies
  • 0 likes
  • Other
  • 328 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't rewind or fast forward a song to a certain timestamp

I can't find any articles or tutorials on how to fix this. The last time I used Spotify, (which was about 3 months ago), I'm not having any problems or anything related to this. Is this some kind of update?

  • Visitor
  • I can't find any articles or tutorials on how to fix this. The last time I used Spotify, (which was about 3 months ago), I'm not having any problems or anything related to this. Is this some kind of ...
  • Elena
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes