Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
29555 Views
13 replies
35 likes

29555 Views
13 replies
35 likes

Local files play different version on iPhone?

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows the date of the live show) on both the desktop and iPhone....

iamthelummox
Casual Listener
I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows th...
2014-10-19 8:48:04 PM
2014-10-21 4:51:50 AM
kbrooksc
Community Legend
1235 Views
3 replies
0 likes
local files sync

1235 Views
3 replies
0 likes

Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

Baroninkjet
Roadie
Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...
2014-10-19 12:49:55 AM
2014-10-20 9:33:42 PM
Baroninkjet
Roadie
362 Views
2 replies
0 likes

362 Views
2 replies
0 likes

Solved!! Bug in a Album

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album Why is this? Can it be fixed? Caixinha de Sonhos – Caixinha de Sonhos -...

lenissima
Casual Listener
When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album 😞 Why is this?...
2014-10-20 4:12:59 PM
2014-10-20 7:07:48 PM
lenissima
Casual Listener
454 Views
4 replies
0 likes

454 Views
4 replies
0 likes

Found a bug!

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it Love you service. Thanks, David F

ferraz656
Newbie
On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it 🙂 ...
2014-10-20 2:45:34 PM
2014-10-20 5:12:37 PM
MattSuda
Spotify Star
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Albums won't display songs

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

jeremykaye-gb
Casual Listener
Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...
2014-10-12 7:35:20 PM
2014-10-20 11:16:45 AM
pootle73
Casual Listener
22621 Views
8 replies
0 likes

22621 Views
8 replies
0 likes

Can't thumbs up or down in radio; Something went wrong!

It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs down in a while, but I'd be willing to bet it doesn't work eith...

stephenwright80
Newbie
It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs ...
2014-10-20 2:58:21 AM
2014-10-20 3:29:02 AM
kbrooksc
Community Legend
702 Views
1 replies
0 likes

702 Views
1 replies
0 likes

Solved!! Spotify on Ipod touch

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. I've plugged in my headphones and tried it through th...

Abbafan1972
Music Fan
I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. &n...
2014-10-19 6:13:34 PM
2014-10-19 6:21:37 PM
Jordi
Community Legend
604 Views
1 replies
0 likes

604 Views
1 replies
0 likes

Solved!! Help, can't add a payment card...

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page doesn't open either.. Does anybody have a solution ?

Antoinelebaehl
Casual Listener
I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page does...
2014-10-19 12:06:09 PM
2014-10-19 3:08:08 PM
Antoinelebaehl
Casual Listener
1209 Views
6 replies
0 likes

1209 Views
6 replies
0 likes

Unacceptably high mobile data usage for no reason whatsoever

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month had been depleted after only 12 days (I have never ever ran o...

butter_milch
Casual Listener
I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month...
2014-10-19 2:44:05 AM
2014-10-19 3:54:55 AM
butter_milch
Casual Listener
717 Views
4 replies
0 likes

717 Views
4 replies
0 likes

Solved!! I can not separate the account from a facebook profile

I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconnect my friend's account from Facebook (he doesn't have a F...

rless
Casual Listener
I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconn...
2014-10-15 4:55:12 PM
2014-10-18 12:34:18 PM
MichaelW
Community Legend
928 Views
7 replies
0 likes

928 Views
7 replies
0 likes

Everything on my account was deleted

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

sarakatie99
Newbie
I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?
2014-10-18 4:01:56 AM
2014-10-18 4:18:16 AM
kbrooksc
Community Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Syncing local files

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlist to sync. It says pending, but nothing happens. I ...

Feddar
Gig Goer
I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlis...
2014-10-11 4:19:53 PM
2014-10-17 12:20:58 AM
Feddar
Gig Goer
432 Views
4 replies
0 likes

432 Views
4 replies
0 likes

Solved!! List of saved artist and albums on iPad?

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

prettorian
Regular
Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.
2014-10-17 7:23:59 PM
2014-10-17 12:15:31 AM
prettorian
Regular
874 Views
2 replies
0 likes

874 Views
2 replies
0 likes

Fix request

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function. Thank you

Brianre76
Music Fan
I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function...
2014-09-11 2:40:18 AM
2014-10-17 10:22:08 PM
pwn0graphy
Casual Listener
768 Views
14 replies
0 likes

768 Views
14 replies
0 likes

Saved albums missing on iPhone

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop. Any ideas? Thanks

jonassmith
Newbie
My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop. Any ideas? Thanks
2014-10-15 12:59:28 PM
2014-10-17 9:13:58 PM
SolidSnake35
Music Fan
361 Views
2 replies
0 likes

361 Views
2 replies
0 likes

Starred Playlist

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps playing the same artists, even if I go to adifferen...

audreyzx
Newbie
Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps ...
2014-10-16 5:24:18 PM
2014-10-17 4:12:23 PM
Grace
Spotify
227 Views
2 replies
0 likes

227 Views
2 replies
0 likes

iOS 7.0.4 Spotify won't open

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall the app because it won't let me: the little x that a...

Pepeo
Regular
Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall t...
2014-01-13 5:51:15 PM
2014-10-17 3:00:58 PM
arjun2k4
Casual Listener
2506 Views
11 replies
0 likes

2506 Views
11 replies
0 likes

Spotify won't open in iPhone

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I do?

lucca
Newbie
I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I d...
2014-01-22 9:28:35 PM
2014-10-17 2:59:26 PM
arjun2k4
Casual Listener
7833 Views
11 replies
5 likes

7833 Views
11 replies
5 likes

Solved!! Search function on iOS 8.0.2, Spotify for iPad: limited?

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad:Can I no longer type in a search command that will search the entire data base of Spotify on the web?Whatever I type into the search bar, no matter how famous a s...

vfvandijk
Casual Listener
I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad: Can I no longer type in a search command that will search the entire data base of Spotify on the web? What...
2014-10-16 8:21:54 PM
2014-10-17 11:58:59 AM
vfvandijk
Casual Listener
581 Views
2 replies
0 likes

581 Views
2 replies
0 likes

Sharing a song in Spotify

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly share music through whatever device I was using, I am now ...

Benallen62
Casual Listener
Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly shar...
2014-10-16 9:42:04 PM
2014-10-17 11:40:12 AM
Peter__
Community Legend
189 Views
1 replies
0 likes

189 Views
1 replies
0 likes

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