Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

2 charges

2 charges

Hello, I want to claim that I made 2 collections in the same has and not I have given premium.

It happened because when I made the payment I came out a message that seems that already had taken advantage of the offer before, but is that in that has never had paid spotify premium.

 

 

texto original

hola, quiero reclamar que me hicieron 2 cobros en la misma cuenta y no me han dado premium.
esto pasó debido a que cuando hice el pago me salio un mensaje que parece que ya había aprovechado la oferta antes, pero resulta que en esa cuenta nunca había pagado spotify premium.

Reply
1 Reply

¡Hola @vodozeno!
 
Te recomendamos escribirnos a través de esta forma de contacto.
 

También puedes encontrarnos en Facebook Twitter.

 
Estaremos felices de ayudarte 😃 

Suggested posts