5-6 ads in a row issue.

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5-6 ads in a row issue.

Gig Goer

Plan

Free

Country

 U.S.A.

Device

iPhone 6

Operating System

iOS 11

 

My Question or Issue

 When using the Spotify iOS App, sometimes I will try to listen to a song and get bombarded with 5 or 6 ads in a row. I know I have a Free subscription, but I’m pretty sure I am only supposed to receive 1-2 ads before a song, which I don’t mind. Is this a bug? 

 

Thanks!

-davidcola

1 ACCEPTED SOLUTION

Accepted Solutions
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Solution!

Re: 5-6 ads in a row issue.

Rock Star 22
Rock Star 22

Hey @davidcola, and welcome to the community.

Hope you're doing great!


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how this goes 🙂

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Highlighted
Solution!

Re: 5-6 ads in a row issue.

Rock Star 22
Rock Star 22

Hey @davidcola, and welcome to the community.

Hope you're doing great!


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how this goes 🙂

Billy-JRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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