Announcements

Help Wizard

Step 1

NEXT STEP

Accidentally created two accounts linked to Facebook.

Accidentally created two accounts linked to Facebook.

Hey, I seem to have accidentally created a new account linked to my facebook which means I can no longer access my old account (which has all my playlists and premium subscription). 

 

Is there any way the new account (11147446908) can be deleted and my old one (118069352) restored? 

 

Thank you!!

Reply
3 Replies

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

Do you know how soon I'll hear back? And can this definitely be resolved? 

It depends how busy they are but they will get back to you as soon as they can. Yes it can be fixed.

Suggested posts