Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Accidentally hit forget device and can't cast now

Accidentally hit forget device and can't cast now

I pressed forget device for my chromecast and now I can't cast Spotify onto my TV. Does anyone know how to fix this?

Reply
3 Replies

Hey,

Thanks for reaching out. We're sorry to hear you're having trouble!

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, let's try a quick reinstall. Just follow the steps here.

If you're still having trouble, could you let us know the exact version of Spotify and the exact version of the operating system that you're running?

We'll see what we can suggest!


Hello I am having that same problem I have Samsung s7

And Pioneer VSX-1131..

I just can't seem to get them back together ehh🤔

Word

 

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random