Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
359 Views
0 replies
6 likes
Security

359 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Faithless2o
Regular
438895 Views
970 replies
108 likes
Account

438895 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194891 Views
119 replies
116 likes
Account

1194891 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106708 Views
70 replies
11 likes
Account
Login
Premium

106708 Views
70 replies
11 likes

"Recently Played" showing unrecognized music

Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my account. I changed my password and it didn't help. Am ...

minnaalina
Newbie
Lately my "Recently Played" list has shown polish music that I have definately not been listening to. I have logged out of all sessions and still the problem persists. I think someone is using my acc...
2018-03-13 9:53:48 AM
2018-03-13 11:24:47 AM
imattolo
Community Legend
709 Views
1 replies
0 likes

709 Views
1 replies
0 likes

Can't change details of my profile

Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' as if im trying to create a new acount on the same a...

Amitlev
Casual Listener
Im trying to change country setting on my profile. I followed the instructions on the FAQ page,but when i press save settings the email block tern red and it says 'this email adress already in use' a...
2018-03-13 10:57:09 AM
2018-03-13 11:23:38 AM
Amitlev
Casual Listener
347 Views
2 replies
0 likes

347 Views
2 replies
0 likes

Wrong Country

I live in Brazil and have USA set as my country in my profile, and I don't know why. If I try to change it, the drop-down menu is grayed out, so I can't click. I'm not using any Proxy and if I use any IP Lookup service, it shows my city and country, ...

bizoiador
Newbie
I live in Brazil and have USA set as my country in my profile, and I don't know why. If I try to change it, the drop-down menu is grayed out, so I can't click. I'm not using any Proxy and if I us...
2014-05-23 5:24:00 AM
2018-03-13 11:22:21 AM
user-removed
Not applicable
377 Views
2 replies
1 likes
Account

377 Views
2 replies
1 likes

can't login - one plus 5t -SOLVED!!!

Hi, I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just processing and does nothing- and no error message is showing. I know that...

roniron2120
Newbie
Hi, I've been trying to login to my Spotify user from Israel (the application is now available there) on my Oneplus 5t but can't do it. When i press the log in button it's just process...
2018-03-13 9:23:18 AM
507 Views
0 replies
0 likes
Login

507 Views
0 replies
0 likes

Unknown emailadrsss connected to profile

Help, I think my profile has been hacked!I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of concern with me.Luckily I can still log in via my facebook profile ...

lasseehn
Newbie
Help, I think my profile has been hacked! I have discovered that my email adress have been switched out to a unknown adress and my password does not work anymore. This raises a lot of...
2018-03-13 7:59:26 AM
2018-03-13 9:15:07 AM
IguanaSetup
Community Legend
299 Views
1 replies
0 likes

299 Views
1 replies
0 likes

Trouble logging in

I'm haveing trouble logging in with my email and password. As soon as I log in, spotify logs me out and brings me to the log in page that says, sign in with email/facebook or create a new account. Please help. I've tried everything.

Ethan30
Newbie
I'm haveing trouble logging in with my email and password. As soon as I log in, spotify logs me out and brings me to the log in page that says, sign in with email/facebook or create a new account. Pl...
2018-03-13 4:57:09 AM
2018-03-13 9:08:38 AM
cocowinter
Regular
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Spotify Family with friends.

I want to upgrade mu current subscription to premium family. However the members of the account do not share the same physical address. What kind of problem would it cause?

Eltan
Casual Listener
I want to upgrade mu current subscription to premium family. However the members of the account do not share the same physical address. What kind of problem would it cause?
2018-03-13 5:14:26 AM
2018-03-13 7:44:52 AM
Maxim
Spotify Star
2128 Views
3 replies
0 likes
Account
Premium
Subscription

2128 Views
3 replies
0 likes

Linking existing Facebook account with another account (merging two accounts)

So I have two accounts: one free one linked with my facebook and another one with a premium. I decided to go on my premium and link my Facebook, which worked, but the existing account I had previously with my Facebook linked is gone and all my saved ...

louise_456h
Newbie
So I have two accounts: one free one linked with my facebook and another one with a premium. I decided to go on my premium and link my Facebook, which worked, but the existing account I had previousl...
2018-03-13 4:56:10 AM
372 Views
0 replies
0 likes

372 Views
0 replies
0 likes

Superuser Contribution Account not valid

Hi, I woke up this morning and as often I turn on my Spotify. It was working for like 10minutes and than I had loggd out for some reasons. When I tried to log in again it wasn't working. It said that my account was valid. I tried to log in via intern...

_daar_
Newbie
Hi, I woke up this morning and as often I turn on my Spotify. It was working for like 10minutes and than I had loggd out for some reasons. When I tried to log in again it wasn't working. It ...
2018-03-08 7:10:37 AM
2018-03-13 3:45:00 AM
Alfredo
Roadie
605 Views
1 replies
1 likes

605 Views
1 replies
1 likes

Perfil não aparece na busca do Spotify

Meu perfil não aparece na busca do Spotify. Algum HELP?

unibescultural
Casual Listener
Meu perfil não aparece na busca do Spotify. Algum HELP?
2017-02-02 8:34:32 PM
2018-03-13 3:22:00 AM
Bittencourt
Spotify Star
10708 Views
26 replies
0 likes

10708 Views
26 replies
0 likes

Superuser Contribution Convert 90-day FREE Premium to FAMILY???

I am currently on a 90-day FREE Premium Trial that commences monthly billing on March 22, 2017. I would like to convert my account to the FAMILY PLAN @ $14.99CDN/month but I am wondering if I do that NOW, will I lose my current 90-day FREE trial???

JaedenScott
Casual Listener
I am currently on a 90-day FREE Premium Trial that commences monthly billing on March 22, 2017. I would like to convert my account to the FAMILY PLAN @ $14.99CDN/month but I am wondering if ...
2017-01-13 10:39:51 PM
2018-03-13 1:50:16 AM
mdfryer
Newbie
5839 Views
4 replies
0 likes
Premium
Subscription

5839 Views
4 replies
0 likes

Update payment method button not working!

I cancelled an old credit card, and want to set up payment on a new one. On the Subscription page (https://www.spotify.com/us/account/subscription/) the "Update" button is an endless **bleep**ing loop back to that same URL. I am at work, so cannot ac...

rotnobots
Casual Listener
I cancelled an old credit card, and want to set up payment on a new one. On the Subscription page (https://www.spotify.com/us/account/subscription/) the "Update" button is an endless *...
2018-03-13 1:10:18 AM
2018-03-13 1:29:06 AM
HotPoclet
Regular
802 Views
3 replies
0 likes

802 Views
3 replies
0 likes

Solved!! Received an email address confirmation request, but didn't attempt to confirm my address

I just received an email from Spotify requesting me to confirm my email address. However, I wasn't trying to confirm my email address through Spotify. Is this a legitimate request from Spotify, or is it someone trying to hack my account? The "from" e...

gamma748
Casual Listener
I just received an email from Spotify requesting me to confirm my email address. However, I wasn't trying to confirm my email address through Spotify. Is this a legitimate request from Spotify, or is...
2017-06-28 6:14:40 PM
2018-03-12 12:13:52 AM
verniewood
Newbie
161162 Views
21 replies
4 likes

161162 Views
21 replies
4 likes

Spotify account hacked using email with mailna.com domain

My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack is programmed to figure out your username and pass...

Hookooekoorider
Casual Listener
My account was hacked and email and password changed today. The email used by the hacker had the domain name mailna.com. However, mailna.com is not currently active domain. I'm guessing that the hack...
2018-03-04 9:19:59 PM
2018-03-12 11:46:49 PM
Hookooekoorider
Casual Listener
1280 Views
2 replies
0 likes
Security

1280 Views
2 replies
0 likes

Concern of hacked account + changed email/facebook login

Hi!I've had Spotify for about 8 years (give or take) and was originally signed up with an email address that I haven't used for 4+ years. I have recently been logging in with Facebook or my username+password until today. Today all of my playlists wer...

taraktoor
Casual Listener
Hi! I've had Spotify for about 8 years (give or take) and was originally signed up with an email address that I haven't used for 4+ years. I have recently been logging in with Facebook or my usernam...
2018-03-12 11:11:10 PM
2018-03-12 11:44:01 PM
taraktoor
Casual Listener
794 Views
3 replies
0 likes
Account
Login
Premium
Security

794 Views
3 replies
0 likes

Someone is using my account

Someone is using my account. It switches me while listening to music. He changed my email address and I can not change the password. I can log in via Facebook but I do not know what to do next. How do I change an email without knowing the current ass...

moyzesz
Newbie
Someone is using my account. It switches me while listening to music. He changed my email address and I can not change the password. I can log in via Facebook but I do not know what to do next. How d...
2018-03-12 9:54:33 PM
2018-03-12 10:35:50 PM
VividIris
Casual Listener
395 Views
1 replies
0 likes
Account

395 Views
1 replies
0 likes

Solved!! Spotify doesn't recognize I have premium.

I just purchased premium earlier this week but I am having trouble syncing all my playlist on my Ipod. only some of my playlist are showing up on my ipod and for the ones that do show up, most of them are missing a lot of songs that I have recently a...

user-removed
Visitor
I just purchased premium earlier this week but I am having trouble syncing all my playlist on my Ipod. only some of my playlist are showing up on my ipod and for the ones that do show up, most of the...
2012-06-04 9:34:12 PM
2018-03-12 10:20:13 PM
Angelmercy
Newbie
116733 Views
115 replies
8 likes

116733 Views
115 replies
8 likes

Conectarte a Facebook

"Lo sentimos, ha habido un error temporal. Por favor, vuelve a intentarlo más tarde. " Este es el mensaje que me sale una y otra vez desde hace tiempo cuando intento conectar mi cuenta creada en Spotify con mi correo electrónico a mi cuenta de Facebo...

martita_7
Newbie
"Lo sentimos, ha habido un error temporal. Por favor, vuelve a intentarlo más tarde. " Este es el mensaje que me sale una y otra vez desde hace tiempo cuando intento conectar mi cuenta creada en Spot...
2017-05-07 10:35:03 PM
2018-03-12 9:37:51 PM
d8lkna7gih67xty
Newbie
984 Views
2 replies
0 likes
Account

984 Views
2 replies
0 likes

Can't use spotify on my PC

For like 2 weeks now I am not able to use the spotify app on my pc. The app starts normally and after I log in it closes and goes into my taskbar. When I try to click it to open it again it also disappears from there. Tried reinstalling a lot of time...

ZaTucky
Newbie
For like 2 weeks now I am not able to use the spotify app on my pc. The app starts normally and after I log in it closes and goes into my taskbar. When I try to click it to open it again it also disa...
2018-03-12 8:08:49 PM
2018-03-12 9:30:50 PM
romster100
Casual Listener
704 Views
1 replies
0 likes

704 Views
1 replies
0 likes

Nome de usuário como números e letras aleatórias.

Olá, gostaria de mudar meu nome de usuario, o spotify criou o nome deliberadamente e agora são varios números e letras. Ao invés de aparecer meu nome como "Arthur Leme" no meu perfil e na página de pesquisas, aparece como "22bslw4ms532da6uldi3jer5a"....

arthurleme
Newbie
Olá, gostaria de mudar meu nome de usuario, o spotify criou o nome deliberadamente e agora são varios números e letras. Ao invés de aparecer meu nome como "Arthur Leme" no meu perfil e na págin...
2017-09-13 7:05:49 PM
2018-03-12 8:57:08 PM
BrunoJouglard
Newbie
10435 Views
6 replies
34 likes

10435 Views
6 replies
34 likes

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