Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hola, como puedo volver a configurar, y en que carpeta van, las canciones sin conexion. Me refiero a la configuracion original de spotify, gracias
my playlists has disappeared and i want them all back. Can you fix this for me?
Hello All, I'm experiencing technical issues and I need your help, please. I have a Premium (Family) account; I use my Facebook profile to login. I have another free account, linked to the other email (< Moderator Snip - removed for security >). Unti...
Hello there, I already have a spotify artist profile because of a song I uploaded before with a distributor, but now I would like to use another distributor for another song, but I don't want them to create a different artist profile or something, is...
I want to completely delete my Spotify account. Subscribed to free 30 day trial and got a text saying I'm now on £9.99 spotify premium which I do not want and my subscription status says I'm on spotify free. Just need to delete this now as I can't un...
Hey Community! I have several Accounts and one of them is a Premium Account. The problem is that I lost the access data and that I pay monthly via Credit Card without using my Premium Account anymore. I would like zu cancel this account.Please help m...
I noticed on my premium account that all of my playlists were deleted and new ones were added. The account still shows everything as my own but with a different email. My original email does not work to recover the password and the only way I can log...
Hi, I just had to get a new account to disconnect my spotify from facebook. I closed my old account and opened a new one with the same email, but I am looking to move all my music from my old account to my current account. I have sent in question for...
Hallo, Spotify laeuft derzeit bei mir noch ueber eine franzoesische Kreditkarte (Visa Electron). Ich moechte jetzt jedoch eine andere Kreditkarte angeben, und zwar eine Visa-Karte von der Dkb. Trotz korrekter Eingabe aller relevanten Daten wird die K...
Hi I upgraded Spotify for the past 3 months & I thought that by doing that I was going to be able to hear more songs. ...however I can't believe non of the Latin Pop Phenomenon RBD none of their albums are available on the Usa when they were a big su...
Hi there. Early in the evening yesterday I was happily using my Spotify premium account. When I tried again later in the evening, however, I was logged out. When trying to log back in, I am first told my username and or password is wrong and then whe...
Primero de todo ; Me parece absolutamente desesperate, e injusto que un servicio como spotify no tenga ningun tel de contacto de ayuda, no figure ningun mail , dicho esto ya que esta es la unica y deseperada forma de lazar tu problema cotinuo;Escribo...
I opened the Desktop client and play some music, after a some second the music change and play other song, the I tried to rechange the music but the problem still the same. I think someone had stole my account and start playing song from remote (I ha...
Hey, for 1 month I maked a Spotify artist Account and the Teams working very Slow. Im waiting 1 month and nothing happened.
Hi all, I got an email from Spotify saying my Paypal payment failed. It had an option on the email to pay by mobile, I'm with Three (3) and I don't see the option. Can anyone advise? Thank you.
Spotify logged me out like 5 hours ago, I had to reset my password and when I got back in some turkish songs were added to my song list, is there a way for me to find out who logged into my account?
Somebody tried to hack in our family account. Now we changed passwords and I got a new invitation from our main subscriber, but all of my play ist are gone and the recovery playlists button does not work, what can I do? Please help!
I've used my personal spotify in my preschool classroom and now I only get recommended music and suggested playlists full of kid's music and I swear if I hear another song from Moana or Frozen I will probably lose my mind so someone help me quickly. ...
Hey how do I claim an artist account that is of my music?
Hi,My spotify account has always been weird. I think I downloaded the music app when I was in Europe, thus my country set in profile is Denmark. However, I’m currently living in Malaysia but I couldn’t change it back in account settings. In the count...