Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi,This is extremely frustrating and I am finding NO answer from spotify staff whatsoever.Someone from mexico hacked into my spotify account through facebook and nothing I do seems to prevent him from logging in.He is trying to change my password (I ...
I’ve been charged a monthly amount of 9.99 EUR since August 2017, but I don’t have a Premium account. I’ve been reading a few threads on this forum about what to do and decided to contact Spotify’s customer service via the contact form on their site....
I have just upgraded from Premium to Family Premium. I want to sign up my kids, but the sign-up bar just keeps spinning and I can’t finish the process. I tried it on the iphone, an ipad and a windows computer. Same thing every time.Any ideas? thanks ...
Hi. Almost a year ago, I linked my Spotfy account to a PlayStation Network account, the problem is that account was deleted and I forgot its details. Now, everytime I try to connect this account to a new PlayStation Network I get an error message say...
Le doy seguir a un artista y de pronto, a la semana, ya no me aparece en la lista de artistas y tengo que volver a buscarlo ¿Por que pasa esto?
I'm using a different account to post this, but I'll put in all of the right information into log in, my username, my password. Sometimes I'll try my email and it still will not work. Spotify keeps saying that the username or the password is wrong. T...
Buenas, quisiera ver si alguien me puede ayudar a verificar porque mi cuenta dice, que ha habido un error intentando ingresar a mi facebook, yo tengo un plan de pago familiar, al cual tenia asociadas 3 cuentas diferentes de mi familia, cuando la sema...
Hi, Out of nowhere my account has "reset": my playlists are gone, my recently played is populated with weird songs and artists and my saved songs appear on the windows app but not on my cellphone. I thought at first that my account was hacked but now...
Every time I try to press the spacebar when searching on the webplayer it instead just pauses and unpauses the music.
I contacted Spotify months ago because my account was continually being paused because someone was using my account. I have signed out everywhere, changed my passwords at least 3 times (on Facebook), signed back in with new passwords, and it continue...
Help! I tried signing up for a premium Spotify student account on my phone but the application crashed and I couldn't upload my documents!! Now i still have no account but my credit card was still being charged $4.99! What can I do or who should I co...
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Spotify does not work. All songs are unavailable and unplayable except with shuffle play. I can't skip through parts of a song. I was able to play music (not on shuffle) only when I was on my free trial. After that, Spotify went back to not working. ...
Hi, I created my account through Facebook and never had a problem until now. I just upgraded to a new hard drive in my Macbok and now I can't get my spotify to work. I can login to my Spotify account on the web, through the browser, but when it tries...
My account was disabled!
Hi, I dont seem to be able to open a new account for my wife. Her Iphone region is UK although we reside in Bahrain. This is preventing her using my premium family account. Any ideas how to help please?
I received emails and ads to get premium for $0.99 for 3 months.But everytime i clicked the link to sign up it said there was a problem with the webpage and try again later. Now it looks like the deal has expired.How am I supposed to make use of a de...
where did my playlists go on pc? still on mobile devices
tried click serval time login with facebook but nothing happen....i am using window 10...
Hi folks, we want to let everyone know we're aware of the recent spam attacks hitting the Spotify Community. We're working with Lithium on getting this issue under control as quickly as we can. Thank you for your patience while we work on stopping th...
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