Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434051 Views
967 replies
108 likes
Account

434051 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192608 Views
119 replies
116 likes
Account

1192608 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105967 Views
70 replies
11 likes
Account
Login
Premium

105967 Views
70 replies
11 likes

Playlists

My account kicked me out and I had to login again and now none of my playlists are populating.

soniahelenmarti
Newbie
My account kicked me out and I had to login again and now none of my playlists are populating.
2018-03-08 5:57:52 PM
2018-03-12 11:26:37 AM
claricelee
Regular
430 Views
1 replies
0 likes

430 Views
1 replies
0 likes

Change username

I want to change card details however the steps provided do not work. i have went into subscription and clicked on change card details but it just refreshes the same page. I have tried this on my mobile and desktop and the same result each time. can ...

ciaramahon01
Newbie
I want to change card details however the steps provided do not work. i have went into subscription and clicked on change card details but it just refreshes the same page. I have tried this on my mob...
2018-03-12 10:23:13 AM
2018-03-12 11:18:22 AM
claricelee
Regular
197 Views
1 replies
0 likes

197 Views
1 replies
0 likes

Accidentally unfollowed - how do I refollow?

I accidentally unfollowed someone I was following - I tried searching for them in the search bar but they don't show up. Any ideas?

ns28
Casual Listener
I accidentally unfollowed someone I was following - I tried searching for them in the search bar but they don't show up. Any ideas?
2018-03-11 5:01:36 AM
2018-03-12 8:32:00 AM
phan_times
Community Legend
7519 Views
3 replies
1 likes

7519 Views
3 replies
1 likes

Account hacked :-(

Hi, My premium account just got hacked today and I lost most of my playlists Since I cannot change the password I don't know what to do. Does anybody know what to do? Mark

HenkdeTank79
Newbie
Hi, My premium account just got hacked today and I lost most of my playlists 😞 Since I cannot change the password I don't know what to do. Does anybody know what to do? Mark
2018-03-11 9:58:02 PM
2018-03-12 7:18:29 AM
Maxim
Spotify Star
270 Views
1 replies
0 likes

270 Views
1 replies
0 likes

Hacked Account?

Since a few days ago, it appears that my accaount is being used from a Chrome Web PlayerDesde, but i have never used the web player and its getting annoying getting my songs changed in the middle, i have tried to log off all devices and even change p...

schwarz2503
Newbie
Since a few days ago, it appears that my accaount is being used from a Chrome Web PlayerDesde, but i have never used the web player and its getting annoying getting my songs changed in the middle, i ...
2018-03-11 10:53:17 PM
2018-03-12 7:18:07 AM
Maxim
Spotify Star
242 Views
1 replies
0 likes
Account
Security

242 Views
1 replies
0 likes

Change country

I want to change my country but I can't change he doesn't let me change

Abdallah
Newbie
I want to change my country but I can't change he doesn't let me change
2018-03-12 1:32:52 AM
2018-03-12 7:11:50 AM
Maxim
Spotify Star
193 Views
1 replies
0 likes

193 Views
1 replies
0 likes

Solved!! Community Signature Cropped by Max Height Attribute

Hey everybody, Not sure if I'm posting in the correct section (maybe it should be an idea?). It's about the community's frontend. I'm aware of the signature height limit which is in place for newer users. However, there's a little imperfection somewh...

amirism
Roadie
Hey everybody, Not sure if I'm posting in the correct section (maybe it should be an idea?). It's about the community's frontend. I'm aware of the signature height li...
2018-02-24 2:02:41 AM
2018-03-12 6:27:31 AM
MattSuda
Spotify Star
722 Views
6 replies
0 likes
Other

722 Views
6 replies
0 likes

Unexpected Charge

Hello, Spotify charged in twice for $119.88 to my account, as well as my student discount. Can you please reimburse me for the $119.88 you took without consent?

merijanetran
Newbie
Hello, Spotify charged in twice for $119.88 to my account, as well as my student discount. Can you please reimburse me for the $119.88 you took without consent?
2018-03-12 5:53:19 AM
219 Views
0 replies
0 likes
Account

219 Views
0 replies
0 likes

Solved!! Family accounts: please clarify "Must reside at same address"

Spotify, please clarify what you mean in your FAQ for family accounts that says that everyone in the "family" must reside at the same address. What I am experiencing is that the only time multiple members of my family can use Spotify simultaneously i...

keithsparkjoy
Regular
Spotify, please clarify what you mean in your FAQ for family accounts that says that everyone in the "family" must reside at the same address. What I am experiencing is that the only time multip...
2016-10-20 11:24:18 PM
2018-03-12 5:10:27 AM
osornios
Spotify Star
24778 Views
6 replies
1 likes
Account

24778 Views
6 replies
1 likes

Superuser Contribution Help!

Hello my name is Diae I have got an spotify account but i dont know the emailadress of it and i dont know the password of it. Sow I would like to stop the premium because everytime there goes 9,99 euro off my bankaccount. I only have a Username and a...

Diae
Newbie
Hello my name is Diae I have got an spotify account but i dont know the emailadress of it and i dont know the password of it. Sow I would like to stop the premium because everytime there goe...
2018-03-06 9:11:17 AM
2018-03-12 4:50:50 AM
GAM007
Newbie
319 Views
2 replies
0 likes
Account
Login
Premium
Security

319 Views
2 replies
0 likes

Solved!! Spotify Facebook Account

I created a spotify account using facebook and now I am attempting to use it with an elan system, but I need to create a legitimate sotify account the traditional way (not through facebook) for this to work. Is there any way to create an account norm...

bdotpierce
Casual Listener
I created a spotify account using facebook and now I am attempting to use it with an elan system, but I need to create a legitimate sotify account the traditional way (not through facebook) for this ...
2018-03-11 6:31:12 PM
2018-03-12 3:58:36 AM
bdotpierce
Casual Listener
478 Views
2 replies
0 likes

478 Views
2 replies
0 likes

Deleting my accounts which is log in through FB

Hello, I want to delete this account. But I can't find the button. So please help me.This account is not log with emai/username and password. I used login by facebook.Is there a way to delete the account? Or you can help me delete it? Thanks.

BreadM
Casual Listener
Hello, I want to delete this account. But I can't find the button. So please help me. This account is not log with emai/username and password. I used login by facebook. Is there a way to delete the...
2018-03-11 5:25:13 AM
2018-03-12 3:30:01 AM
BreadM
Casual Listener
420 Views
2 replies
0 likes

420 Views
2 replies
0 likes

Superuser Contribution New Password Email

I tried to change my password because I forgot it but I havent received an email. Tried it many times and did it exactely like they told me to in the FAQ.I am sure its the right email adress but I dont receive an email from Spotify. What can I do?

tamtam0
Newbie
I tried to change my password because I forgot it but I havent received an email. Tried it many times and did it exactely like they told me to in the FAQ. I am sure its the right email adress but I ...
2018-03-03 1:29:27 PM
2018-03-12 3:09:55 AM
Alfredo
Roadie
315 Views
1 replies
0 likes

315 Views
1 replies
0 likes

Superuser Contribution Country won't update

Hi!I'm having trouble with my spotify account; I lived in Paris for a year and switched my account from an Irish debit card to a French debit card. I moved back to Ireland a few months ago and I just recently cancelled my french card. My premium paym...

Lucyod28
Newbie
Hi! I'm having trouble with my spotify account; I lived in Paris for a year and switched my account from an Irish debit card to a French debit card. I moved back to Ireland a few months ago and I ju...
2018-03-03 3:55:59 PM
2018-03-12 2:59:52 AM
Alfredo
Roadie
206 Views
1 replies
0 likes

206 Views
1 replies
0 likes

Superuser Contribution I can’t change the country on my account

Hi everyone, I can’t change the country on my account, because now I’m living in Italy and I’m supposed to change the credit card information with the Italian one but then it tell me that the country and the payment method are not matched since the c...

Martina12
Newbie
Hi everyone, I can’t change the country on my account, because now I’m living in Italy and I’m supposed to change the credit card information with the Italian one but then it tell me that the country...
2018-03-03 10:02:27 AM
2018-03-12 2:53:09 AM
Alfredo
Roadie
340 Views
1 replies
0 likes
Account
Login

340 Views
1 replies
0 likes

Superuser Contribution Logging in on Android

It logged me out of the app and now I can't sign in because it says your email and password combinaton does not match a Spotify acount I know the email and password are right as I've changed both of them and I can log onto my account on the web but n...

user-removed
Visitor
It logged me out of the app and now I can't sign in because it says your email and password combinaton does not match a Spotify acount I know the email and password are right as I've c...
2018-03-02 10:06:50 PM
2018-03-12 2:41:30 AM
Alfredo
Roadie
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Superuser Contribution Login

Hi I can't login today for some odd reason I have rested password numerous of times but it says this username and password does not belong to a spoify account please help I have also reinstalled app

Mazz2k12
Newbie
Hi I can't login today for some odd reason I have rested password numerous of times but it says this username and password does not belong to a spoify account please help I have also reinstalled app&...
2018-03-02 9:22:58 PM
2018-03-12 2:40:20 AM
Alfredo
Roadie
590 Views
1 replies
0 likes

590 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't login Samsung s8+

I'e tried uninstalling and reinstalling and I've tried resetting my password but i still can't login. I can login on pc fine

jason_sharma
Regular
I'e tried uninstalling and reinstalling and I've tried resetting my password but i still can't login. I can login on pc fine
2018-03-02 7:33:58 PM
2018-03-12 2:39:54 AM
Alfredo
Roadie
798 Views
1 replies
0 likes
Account
Login

798 Views
1 replies
0 likes

Superuser Contribution Logging in

Can anyone else not log in? Spotify logged me out not i can't get back in..

Jai_Wilson
Newbie
Can anyone else not log in? Spotify logged me out not i can't get back in..
2018-03-02 3:54:03 PM
2018-03-12 2:39:25 AM
Alfredo
Roadie
243 Views
1 replies
0 likes
Login

243 Views
1 replies
0 likes

Superuser Contribution Spotify App isn't working on my Windows 10 Laptop

Hi everyoneSince I bought myself a brand new Laptop,Spotify worked normaly on this thing.But a few days ago it said, that I'm in the offlinemode because of the error code 4.I did everything the internet told me to do(uninstall the app ,restart the PC...

samysoprano
Newbie
Hi everyone Since I bought myself a brand new Laptop,Spotify worked normaly on this thing. But a few days ago it said, that I'm in the offlinemode because of the error code 4. I did everything the...
2018-03-02 3:52:12 PM
2018-03-12 2:28:29 AM
Alfredo
Roadie
246 Views
1 replies
0 likes

246 Views
1 replies
0 likes

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