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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1589 Views
  • 0 replies
  • 7 likes
  • Security
  • 1589 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445839 Views
  • 970 replies
  • 108 likes
  • Account
  • 445839 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199009 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199009 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • jgbanm65v5z8gvpajr9i
  • Visitor
  • 108289 Views
  • 71 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108289 Views
  • 71 replies
  • 11 likes

Someone gained access to my account and deleted all my playlists.

As the title says, someone gained access to my spotify account and deleted all my playlists. I was able to change the password and regain control of my account, but my playlists are still all gone. Could i have some assistance here?

  • Casual Listener
  • As the title says, someone gained access to my spotify account and deleted all my playlists. I was able to change the password and regain control of my account, but my playlists are still all gone. C...
  • magnusrambech
  • Casual Listener
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Solved!! Contact number for Spotify in the UK? My CC charged £334.95 last month

and my account now not accessible! Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, exactly the same as my normal charge of £4.99. I need to contact Spo...

  • Regular
  •  and my account now not accessible!   Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, ex...
  • RondaG
  • Newbie
  • 60365 Views
  • 89 replies
  • 0 likes
  • 60365 Views
  • 89 replies
  • 0 likes

Spotify & Facebook

Hi, I've connected my Spotify account to my Facebook account, but Spotify now got an old email. I changed it much time ago on Facebook but it still appear on my Spotify account. How can I do? P.S. I'm sorry for my bad english

  • Casual Listener
  • Hi, I've connected my Spotify account to my Facebook account, but Spotify now got an old email. I changed it much time ago on Facebook but it still appear on my Spotify account. How can I do?  ...
  • GiuseppeF11
  • Casual Listener
  • 384 Views
  • 2 replies
  • 0 likes
  • 384 Views
  • 2 replies
  • 0 likes

Account has changed suddenly

Hi, I'm using Spotify with a Premium-account, but suddenly my account has changed to Free and I have annoying advertisements in between my music. I don't know why this happens. Can you help me out? Or is it part of a bigger Spotify-problem?

  • Casual Listener
  • Hi, I'm using Spotify with a Premium-account, but suddenly my account has changed to Free and I have annoying advertisements in between my music. I don't know why this happens. Can you help me out? O...
  • wheijne
  • Casual Listener
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

How do I get my Facebook username to show on my account?

I linked my Facebook account through my iPhone and I can't get my real name to show up on my account when all my friends' names are showing up as their Facebook names. I got my FB picture to show but it's just the name that's missing. I tried logging...

  • Casual Listener
  • I linked my Facebook account through my iPhone and I can't get my real name to show up on my account when all my friends' names are showing up as their Facebook names. I got my FB picture to show but...
  • Zaekr
  • Casual Listener
  • 1570 Views
  • 4 replies
  • 0 likes
  • 1570 Views
  • 4 replies
  • 0 likes

Solved!! Edit primary user name after upgrade to family plan

I just upgraded from Premium to the Family Plan. I went to the screen that allows me to send an invitation to a family member and after clicking it, I was asked to confirm the name and address. Silly me -- despite appearances to the contrary it was a...

  • Casual Listener
  • I just upgraded from Premium to the Family Plan.  I went to the screen that allows me to send an invitation to a family member and after clicking it, I was asked to confirm the name and address....
  • alexandrelemos
  • Newbie
  • 3321 Views
  • 9 replies
  • 2 likes
  • Account
  • 3321 Views
  • 9 replies
  • 2 likes

Solved!! Cant Log-in /forgot username or password

Hi, i have opened an account for my mum. The problem is that somehow she logged-out and when she wanted to log in back, she forgot her username or password. Couldnt find any e-mail neighter I. The only thing that connects our accounts is that i am pa...

  • Casual Listener
  • Hi, i have opened an account for my mum. The problem is that somehow she logged-out and when she wanted to log in back, she forgot her username or password. Couldnt find any e-mail neighter I. The on...
  • Pavlina22
  • Casual Listener
  • 1023 Views
  • 2 replies
  • 0 likes
  • 1023 Views
  • 2 replies
  • 0 likes

Cant log in on old version of spotify android

Hello there. I am using spotify since 1 year and i was the happiest man alive until yesterday. I have an verry old android phone which is samsung galaxy core 2 and I wanted to listen to some music but the moment i opened spotify and turned the music ...

  • Newbie
  • Hello there. I am using spotify since 1 year and i was the happiest man alive until yesterday. I have an verry old android phone which is samsung galaxy core 2 and I wanted to listen to some music bu...
  • nightmarez
  • Newbie
  • 1539 Views
  • 2 replies
  • 0 likes
  • 1539 Views
  • 2 replies
  • 0 likes

Wrong information

Hi guys, I thank you for opening the service in Israel. On the app and site you offer 30 days trial with credit card. On the playing ads you promote "Use premium for 7 days no credit card required " I think you should be more professional when you la...

  • Newbie
  • Hi guys,    I thank you for opening the service in Israel.  On the app and site you offer 30 days trial with credit card.  On the playing ads you promote "Use premium for 7 da...
  • user-removed
  • Not applicable
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Cannot change my country from US

Spotify has just been made available in my country (Romania). Before I had an account already, made with a VPN. Currently, because of the VPN, my country is set to the US and I am not able to change it (the option is greyed out). I did not have any s...

  • Newbie
  • Spotify has just been made available in my country (Romania). Before I had an account already, made with a VPN. Currently, because of the VPN, my country is set to the US and I am not able to change ...
  • orbanbalint
  • Music Fan
  • 453 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 453 Views
  • 2 replies
  • 0 likes

Changing country

When i found out that Spotify has launched in Romania, i thought to change the country settings to Romania, but for whatever reason the option is grayed out, any help would be greatly appreciated.

  • Visitor
  • When i found out that Spotify has launched in Romania, i thought to change the country settings to Romania, but for whatever reason the option is grayed out, any help would be greatly appreciated. &...
  • orbanbalint
  • Music Fan
  • 332 Views
  • 2 replies
  • 0 likes
  • Account
  • 332 Views
  • 2 replies
  • 0 likes

Settings

Hello. Recently, Spotify was added to my country, Romania,but into my settings, my country is USA and I can't change it. Any help? EDIT: I am connected with my Facebook account and it has at country "Romania"

  • Newbie
  • Hello. Recently, Spotify was added to my country, Romania,but into my settings, my country is USA and I can't change it. Any help?    EDIT: I am connected with my Facebook account and it ...
  • orbanbalint
  • Music Fan
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
  • 328 Views
  • 1 replies
  • 0 likes

Can't change country

Hi,I've had my Spotify account for some time, back when I was in Germany. A while ago, I moved back to Romania, and now that Spotify is available here as well, I installed it and I want to get a premium subscription. However, I can't change my countr...

  • Newbie
  • Hi, I've had my Spotify account for some time, back when I was in Germany. A while ago, I moved back to Romania, and now that Spotify is available here as well, I installed it and I want to get a pr...
  • orbanbalint
  • Music Fan
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Not logging in after 3 passords

Hi guys, ive tried logging in with my email and username but it's not logging in even after 4 passwords resets I've tryed logging in using facebook but it's not logging in neither and it keeps saying "your email and password combination does not work...

  • Newbie
  • Hi guys, ive tried logging in with my email and username but it's not logging in even after 4 passwords resets I've tryed logging in using facebook but it's not logging in neither and it keeps saying...
  • KittenAdamas
  • Casual Listener
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

Unknown devices showing up

Hi, hopefully someone can shed some light on this, when playing spotify I ocassionally get an unknown device (in my case iPhone de Manon) showing up and often taking over playing. I have signed out everywhere via the account settings and only signed ...

  • Newbie
  • Hi, hopefully someone can shed some light on this, when playing spotify I ocassionally get an unknown device (in my case iPhone de Manon) showing up and often taking over playing. I have signed out e...
  • songassistant
  • Composer
  • 534 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 534 Views
  • 1 replies
  • 0 likes

Username is bunch of numbers

Hello I want to make my spotify account an artist account. My username is a bunch of numbers and I want to change it to joelashtonfogle which is the branding which I use for all of my social media accounts Thanks Joel

  • Newbie
  • Hello  I want to make my spotify account an artist account.  My username is a bunch of numbers and I want to change it to joelashtonfogle which is the branding which I use for all of my ...
  • Luke
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
  • 446 Views
  • 1 replies
  • 0 likes

Change Country

Hey Guys, I need to update my country, my account is from Italy and my bank details as well. At the moment I am living in Australia and I need to update my payments detail, but Spotify doesn't allow me to change my country!!! It is extremely annoying...

  • Newbie
  • Hey Guys, I need to update my country, my account is from Italy and my bank details as well. At the moment I am living in Australia and I need to update my payments detail, but Spotify doesn't allow ...
  • user-removed
  • Not applicable
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Trouble logging in

When I go to log into my spotify it comes up with a message saying I need to go online to log in but I can't if I can't even log in? Does anyone know how to fix this?

  • Newbie
  • When I go to log into my spotify it comes up with a message saying I need to go online to log in but I can't if I can't even log in? Does anyone know how to fix this?
  • user-removed
  • Not applicable
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Please help

I can't log in with my spotify account So i use my Facebook account but it can be log in and when i try to enter again with my spotiSp account Suddenly the spotify just log out I cant use spotify till now Please help

  • Newbie
  • I can't log in with my spotify account  So i use my Facebook account but it can be log in and when i try to enter again with my spotiSp account Suddenly the spotify just log out  I cant u...
  • user-removed
  • Not applicable
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Free Spotify Premium through Rogers

I tried using the link provided by Rogers to set up a free premium account but it rejects my account. It indicates that I already had previously a Premium account which isn't true. I have tried two different emails. Please help!

  • Newbie
  • I tried using the link provided by Rogers to set up a free premium account but it rejects my account. It indicates that I already had previously a Premium account which isn't true. I have tried two d...
  • user-removed
  • Not applicable
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes