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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

82039 Views

9 replies

2 likes

Account
Login
  • 82039 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

657507 Views

13 replies

4 likes

Account
  • 657507 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

738829 Views

18 replies

29 likes

  • 738829 Views
  • 18 replies
  • 29 likes

Nao lembro e-mail e senha da minha conta

Preciso de ajuda, nao lembro o e-mail que registrei a minha conta premium, nem a senha, estou pagando no cartao de credito todo mes, mas nao consigo utilizar porque nao lembro nem o e-mail e nem a senha. Ja chequei todos os e-mails que eu tenho e nen...

Visitor

Preciso de ajuda, nao lembro o e-mail que registrei a minha conta premium, nem a senha, estou pagando no cartao de credito todo mes, mas nao consigo utilizar porque nao lembro nem o e-mail e nem a se...

user-removed

Not applicable

1089 Views

2 replies

1 likes

  • 1089 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't log into my account

I'm a premium subscriber. I log into my account every morning when I get into the office via the Spotify app on my laptop. Today that didn't work.After multiple unsuccessful attempts, I assumed I was locked out of the account so went through the proc...

Newbie

I'm a premium subscriber. I log into my account every morning when I get into the office via the Spotify app on my laptop. Today that didn't work. After multiple unsuccessful attempts, I assumed I w...

Aimee_T

Roadie

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Email used to sign up no longer exists

The email I used to sign up with Spotify is no longer existing and I cannot change the password because I cannot receive emails so how do I change the email on my account to be able to also change the password? I have premium and am being charged and...

Casual Listener

The email I used to sign up with Spotify is no longer existing and I cannot change the password because I cannot receive emails so how do I change the email on my account to be able to also change th...

LegendarySpider

Newbie

742 Views

2 replies

1 likes

Account
  • 742 Views
  • 2 replies
  • 1 likes

Solved!! Student Discount Expired - Charged Full Premium

My premium student discount expired in October but I have only just noticed that the amount charged to my payment method doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email alert to notify you that the discount period...

Newbie

My premium student discount expired in October but I have only just noticed that the amount charged to my payment method doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an...

Urmom18

Visitor

1642 Views

2 replies

0 likes

Subscription
  • 1642 Views
  • 2 replies
  • 0 likes

Spotify just deleted over 40k of my followers

I woke up this morning to check my Spotify and find that over 40k followers had suddenly disappeared. I'll attach a screenshot so you can see what I mean, for some reason the link to my artist page is still showing 40k followers, but the follower cou...

Music Fan

I woke up this morning to check my Spotify and find that over 40k followers had suddenly disappeared.  I'll attach a screenshot so you can see what I mean, for some reason the link to my artist ...

nvncblxor

Newbie

9214 Views

23 replies

0 likes

Account
Other
  • 9214 Views
  • 23 replies
  • 0 likes

De logingegevens die op Facebook staan werken niet als login voor Spotify

Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar geluisterd heb en ik krijg heel vaak de melding dat m...

Casual Listener

Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar ge...

Hubo

Community Legend

694 Views

3 replies

0 likes

Account
  • 694 Views
  • 3 replies
  • 0 likes

Family account on Echo devices

Hi All trying to link my Family account to different Echo dots for each registered Family account member. At the momet the music keeps getting hijacked! Any ideas? Thanks.

Newbie

Hi All trying to link my Family account to different Echo dots for each registered Family account member. At the momet the music keeps getting hijacked! Any ideas? Thanks.

Shaun_Yap

Gig Goer

831 Views

1 replies

0 likes

  • 831 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log in into my account

Well, sorry for my bad English. Yesterday I was listening music. When suddenly I started to heard some ads. That was pretty odd, because I have the familiar plan. So I tried the button that the app showed up "Upgrade". I thought that my subscription ...

Regular

Well, sorry for my bad English.   Yesterday I was listening music. When suddenly I started to heard some ads. That was pretty odd, because I have the familiar plan. So I tried the button tha...

JuandeGF

Regular

616 Views

2 replies

0 likes

Account
  • 616 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change email | account is linked to facebook

Hey there,I want to change the email used on Spotify but my Spotify account is linked to Facebook. I tried changing the email on facebook as the Spotify help centre suggested but it won't sync with my Spotify account.Can anyone help please. Cheers

Newbie

Hey there, I want to change the email used on Spotify but my Spotify account is linked to Facebook. I tried changing the email on facebook as the Spotify help centre suggested but it won't sync with...

Jemi

Spotify Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Spotify premium won't work

Hi all I started off using a voucher (from Jan 20th to Feb 20th) I redeemed. I subsequently signed up for Spotify premium halfway through my voucher's validity (3rd February), and it clearly shows that I have been billed for Spotify premium on my han...

Newbie

Hi all 🙂   I started off using a voucher (from Jan 20th to Feb 20th) I redeemed. I subsequently signed up for Spotify premium halfway through my voucher's validity (3rd February), and it clea...

Nico

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me eliminaron mis playlist y se me cambiaron por otras 2 veces....

Fui normalmente a abrir Spotify (aclaro que lo tengo premium) y vi que no tenia mis playlist y tenia otras nada que ver con lo que yo escucho y aparte no tenia las mias.Nombre de usuario: [Snip - removed by moderator]Gracias

Newbie

Fui normalmente a abrir Spotify (aclaro que lo tengo premium) y vi que no tenia mis playlist y tenia otras nada que ver con lo que yo escucho y aparte no tenia las mias. Nombre de usuario: [S...

Jemi

Spotify Legend

338 Views

1 replies

0 likes

Account
Other
Premium
  • 338 Views
  • 1 replies
  • 0 likes

Travelling

I have been traveling for about 2 weeks of a 6 week trip. I stated using spotify (free version) a couple of weeks before this. Suddenly, I find myself logged out. When I log in it just logs me out again instantly. In this modern era or international ...

Newbie

I have been traveling for about 2 weeks of a 6 week trip.  I stated using spotify (free version) a couple of weeks before this.  Suddenly, I find myself logged out.  When I log in it j...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Family accounts without email

Hi, I've a family account, but my daughters (6 and 10) have no emails. Is it possible to create accounts for them without emails? regards/Pelle

Casual Listener

Hi,  I've a family account, but my daughters (6 and 10) have no emails. Is it possible to create accounts for them without emails?    regards /Pelle

Pelle1976

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Link already existing spotify artist name to q music distributor site?

Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existing artist page, would that be possible? I would lik...

Newbie

Hi, my name has been featured on another artist's song. I do not have that artist page linked to anything yet but I was wondering if I started a new cdbaby account and linked it to the already existi...

osornios

Spotify Star

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Account Facebook

Non riesco a disattivare facebook da spotifyVorrei chiudere definitivamente questo account

Newbie

Non riesco a disattivare facebook da spotify Vorrei chiudere definitivamente questo account

Jose_M

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Sonos - Spotify : how to have different accounts?

Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone to activate it. This has resulted in that my recen...

Newbie

Me and my partner has a Spotify family account where we have added both our personal accounts and one Sonos system. But the music playing in the Sonos always use my account, even if he uses his phone...

osornios

Spotify Star

664 Views

1 replies

0 likes

Account
Login
  • 664 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account lost, I pay without having access to Premium account

Hey Community! I have several Accounts and one of them is a Premium Account. The problem is that I lost the access data and that I pay monthly via Credit Card without using my Premium Account anymore. I would like zu cancel this account.Please help m...

Newbie

Hey Community! 🙂 I have several Accounts and one of them is a Premium Account. The problem is that I lost the access data and that I pay monthly via Credit Card without using my Premium Account an...

Melody

Spotify

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Probleme mit Paypal

Hey, ich hab das Problem das Spotify immer wieder verlangt, dass ich ein neues Paypal-Bankkonto anlegen muss.Das Ding ist jetzt aber, dass ich ein Bankkonto in meinem Paypal habe & somit muesste dies auch funktionieren.. ist jedoch nicht der Fall. Eg...

Newbie

Hey,   ich hab das Problem das Spotify immer wieder verlangt, dass ich ein neues Paypal-Bankkonto anlegen muss. Das Ding ist jetzt aber, dass ich ein Bankkonto in meinem Paypal habe & som...

Katerina

Spotify Legend

760 Views

2 replies

0 likes

Account
Other
Premium
  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change ZIP code

Hello, I would like to change my ZIP code, but there is no option in the profile. Please help.

Newbie

Hello, I would like to change my ZIP code, but there is no option in the profile. Please help.

rjacobo61

Newbie

2076 Views

2 replies

1 likes

Account
Other
Premium
  • 2076 Views
  • 2 replies
  • 1 likes

account hacked????

For some reason Spotify required me to log in again to both my desktop and mobile app accounts today, they were always "saved" and upon logging in my account looks completely different. I don't recall ever having another account beyond the one I set ...

Regular

For some reason Spotify required me to log in again to both my desktop and mobile app accounts today, they were always "saved" and upon logging in my account looks completely different. I don't recal...

Robert_W

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes