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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154698 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154698 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10528 Views
  • 3 replies
  • 10 likes
  • Security
  • 10528 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505503 Views
  • 985 replies
  • 112 likes
  • Account
  • 505503 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124264 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124264 Views
  • 74 replies
  • 12 likes

Family Spotify on multiple Amazon Echo devices

Hi! I have a family account and we have Spotify linked to our Amazon Echo devices. The problem is that I want to listen to my playlist on my Alexa, and everyone else does too. I am the account 'owner', but Spotify is connecting to my daughter's playl...

  • Newbie
  • Hi! I have a family account and we have Spotify linked to our Amazon Echo devices.  The problem is that I want to listen to my playlist on my Alexa, and everyone else does too.  I am the ac...
  • 611 Views
  • 0 replies
  • 0 likes
  • 611 Views
  • 0 replies
  • 0 likes

Solved!! Wrong Revoke Access For PlayStation Account

I accidentally clicked on Revoke Access on my PlayStation account in the App dashboard and now I can’t use Spotify on my PS4 anymore!I really want to know if it’s possible to change the setting again or not?

  • Casual Listener
  • I accidentally clicked on Revoke Access on my PlayStation account in the App dashboard and now I can’t use Spotify on my PS4 anymore! I really want to know if it’s possible to change the setting aga...
  • b151074
  • Newbie
  • 4898 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Other
  • 4898 Views
  • 8 replies
  • 0 likes

Logging into Spottify on a Samsung TV with Facebook Credentials

I am trying to log into my account on the app that is on my Samsung Smart TV. I set up my account using Facebook Credentials so I clicked on that. It would text me a passcode after an attempted login to use for a password but then when I went to put ...

  • Newbie
  • I am trying to log into my account on the app that is on my Samsung Smart TV. I set up my account using Facebook Credentials so I clicked on that. It would text me a passcode after an attempted login...
  • 22h6nke6cdcx5sr
  • Newbie
  • 5930 Views
  • 2 replies
  • 0 likes
  • 5930 Views
  • 2 replies
  • 0 likes

Login problems Premium account.

Hello ,I have a premium account in Holland and after new instal of phone lost my account credentials.It is impossible to get help in Holland .I have made a new account but just want help getting my old account back !I hope someone could help me get i...

  • Newbie
  • Hello , I have a premium account in Holland and after new instal of phone lost my account credentials. It is impossible to get help in Holland . I have made a new account but just want help gettin...
  • osornios
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Change country

Hi, I'm Italian but I live in France so I have a French credit card, I want to set the country to Italy but I Can't with my card, how I can do it?

  • Newbie
  • Hi, I'm Italian but I live in France so I have a French credit card, I want to set the country to Italy but I Can't with my card, how I can do it?
  • osornios
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Someone is using my email address for their free account and using my username and premium !!

Went to log in today and was logged out !! When I selected forgot password ( which I did) it sent me someone else's user name !!! I thought maybe it was a mistake and followed the prompts. I then was logged in to someone else's FREE account with thei...

  • Casual Listener
  • Went to log in today and was logged out !! When I selected forgot password ( which I did) it sent me someone else's user name !!! I thought maybe it was a mistake and followed the prompts. I then was...
  • osornios
  • Spotify Star
  • 2164 Views
  • 4 replies
  • 0 likes
  • 2164 Views
  • 4 replies
  • 0 likes

Superuser Contribution Family plan - had to kick my daughter and wanted to add her again, but it doesn't work.

Hello, I have a premium account with the family plan. Lately I had to kick my daughter, since there were some issues and now I wanted to add her again. But she can't join our family plan anymore.What could the problem? She can click the invitation li...

  • Casual Listener
  • Hello, I have a premium account with the family plan. Lately I had to kick my daughter, since there were some issues and now I wanted to add her again. But she can't join our family plan anymore. ...
  • Maru1234
  • Casual Listener
  • 719 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 719 Views
  • 2 replies
  • 0 likes

is it possible to buy 12 month suscription?

Im wondering if there is some way to just pay for 12 months and not worry about every month, if its possible, please, tell me a way, if not, just tell me so, thanks.

  • Newbie
  • Im wondering if there is some way to just pay for 12 months and not worry about every month, if its possible, please, tell me a way, if not, just tell me so, thanks.
  • Maxim
  • Spotify Star
  • 5738 Views
  • 1 replies
  • 0 likes
  • 5738 Views
  • 1 replies
  • 0 likes

Can't log in on ap

I'm trying to log in on the ap on my phone (android). Sadly it does'nt work. I already changed my password, changed Wi-Fi network, re-installed the ap and restarted my phone. The weird thing is that when I log in on my account on Chrome, it does work...

  • Newbie
  • I'm trying to log in on the ap on my phone (android). Sadly it does'nt work.    I already changed my password, changed Wi-Fi network, re-installed the ap and restarted my phone. The weird...
  • Robert_W
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 444 Views
  • 1 replies
  • 0 likes

Changing Country Setting On Spotify

Spotify doesn't let me change my location from Hong Kong to Israel (Spotify is available in Israel). I tried both ways: changing billing information (which didn't direct me to change my country, just said that the credit card did not match the countr...

  • Newbie
  •  Spotify doesn't let me change my location from Hong Kong to Israel (Spotify is available in Israel). I tried both ways: changing billing information (which didn't direct me to change my country...
  • Robert_W
  • Community Legend
  • 638 Views
  • 1 replies
  • 0 likes
  • Account
  • 638 Views
  • 1 replies
  • 0 likes

I have automatic payment for 9.99 a month and you have been charging my account double .

You have been charging my account double each month for my premium. My account payment is supposed to be 9.99 per month. I keep getting a message my payment was declined but it shows up on my bank statement. I have records showing you are charging my...

  • Newbie
  • You have been charging my account double each month for my premium.  My account payment is supposed to be 9.99 per month.  I keep getting a message my payment was declined but it shows up o...
  • Robert_W
  • Community Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! denuncia

Estoy denuncian

  • Casual Listener
  • Estoy denuncian
  • huga1213
  • Newbie
  • 2332 Views
  • 16 replies
  • 1 likes
  • Subscription
  • 2332 Views
  • 16 replies
  • 1 likes

Spotify set to offline so can't log in

When I click on Spotify app x instead of it taking me to my music x a page appears asking me to log in x when I attempt to log in x a message appears saying I can't log in as I am set to offline x had this problem since last night x help please x

  • Casual Listener
  • When I click on Spotify app x instead of it taking me to my music x a page appears asking me to log in x when I attempt to log in x a message appears saying I can't log in as I am set to offline x ha...
  • kiteka009
  • Casual Listener
  • 950 Views
  • 4 replies
  • 0 likes
  • Login
  • 950 Views
  • 4 replies
  • 0 likes

Solved!! cambiar direccion

disculpen lo que pasa es que tengo contratado premium familiar pero a la hora de invitar les pide a mi familia mi direccion se la poonemos y dice que no es posible ya que no vivimos en la misma direccion pero en efecto ponemos mis datos y nada o algu...

  • Newbie
  • disculpen lo que pasa es que tengo contratado premium familiar pero  a la hora de invitar les pide a mi familia mi direccion se la poonemos y dice que no es posible ya que no vivimos en la misma...
  • Kokyneira02
  • Casual Listener
  • 6478 Views
  • 19 replies
  • 5 likes
  • 6478 Views
  • 19 replies
  • 5 likes

Superuser Contribution Spotify thinks that I'm abroad

When I first downloaded Spotify it thought I was in Japan for some reason so I changed my location to the UK. Haven't used Spotify in about a month and came back but it says that I have used Spotify abroad for 14 days. Pls help

  • Visitor
  • When I first downloaded Spotify it thought I was in Japan for some reason so I changed my location to the UK. Haven't used Spotify in about a month and came back but it says that I have used Spotify ...
  • MaríaCamila
  • Roadie
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Epic Collection Friend ...

I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this moment. I don't want to remove stuff from my carefu...

  • Visitor
  • I get this patronizing message on adding new music to my library. I am very surprised by this limit. Why can I not bookmark more music? This is a disaster. I was enjoying Spotify right up until this ...
  • user-removed
  • Not applicable
  • 2954 Views
  • 3 replies
  • 32 likes
  • 2954 Views
  • 3 replies
  • 32 likes

Superuser Contribution Plan familiar

Buenas! Tengo un plan familiar,.vivimos en la misma casa los 3 miembros, tebemos la misma dirección, código postal y usamos el mismo wi fi y aún así la aplicación dice q no, y por segunda vez me va eliminar a los miembros de mi familia del plan! Cuál...

  • Newbie
  • Buenas! Tengo un plan familiar,.vivimos en la misma casa los 3 miembros, tebemos la misma dirección, código postal y usamos el mismo wi fi y aún así la aplicación dice q no, y por segunda vez me va e...
  • Melody
  • Spotify
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Spotify keeps skipping to certain playlist.

Hi, I am having some trouble (almost drives me crazy) with my Spotify account. I use Spotify in my mobile phone and the ps4 app. Whenever I listen to a song it skips after couple of seconds and sometimes minutes to a certain playlist “massage therapy...

  • Newbie
  • Hi,  I am having some trouble (almost drives me crazy) with my Spotify account. I use Spotify in my mobile phone and the ps4 app. Whenever I listen to a song it skips after couple of seconds an...
  • Halloween-jax
  • Newbie
  • 823 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 823 Views
  • 2 replies
  • 0 likes

Superuser Contribution Just signed up and cannot get the HULU to activate

HI, I just signed up with the student account. I am trying to activate my HULU account but cannot get it to allow it. Can anyone help me. It keeps saying it is for students only. BUt I have a student email I have all of that I dont know how to make i...

  • Newbie
  • HI, I just signed up with the student account. I am trying to activate my HULU account but cannot get it to allow it. Can anyone help me. It keeps saying it is for students only. BUt I have a student...
  • Melody
  • Spotify
  • 1286 Views
  • 1 replies
  • 0 likes
  • 1286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook and Don't Have Access to Email

Hi, I'm a Spotify Premium member. Originally, I signed up with Facebook but since then I've deleted my facebook account. Unfortunately, I also don't have access to the email I signed up with. I am currently logged in on Desktop and Mobile though. Any...

  • Newbie
  •   Hi,   I'm a Spotify Premium member. Originally, I signed up with Facebook but since then I've deleted my facebook account. Unfortunately, I also don't have access to the email I signed...
  • Melody
  • Spotify
  • 617 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 617 Views
  • 1 replies
  • 0 likes