Account Hacked

[Unfug]

Hello,

it seems my Account has been hacked. I noticed it yesterday, as I tried to hear music, but it was played on a device i dont know.

I changed my password, seems like it worked. Now I have a lot of italian music in my playlist and I would like to reset my account to last week, maybe Spotify can do that for me? Please be sure not to reset the password 😉

Thank you.

[Anjabananja]

My account was hacked some time ago and the password has been changed! Can you help me out and delete all the other users using my account? thank you!

[Robert_W]

Hi @Unfug,

Welcome to the forums!

Although you have changed your password you would still need to disconnect all devices connected to your Spotify account.

You can find out about this by going here:

https://support.spotify.com/account_payment_help/account_basics/can-i-sign-out-of-my-account-if-im-s...

Hope this helps, let me know if you need anything else 🙂

Has this solved your issue? If it has please click  ‘Accept as a Solution’ and consider adding a ‘Like’!

[Robert_W]

Hi @Anjabananja,

Welcome to the forums! Not to worry, help is here 🙂

For help to change your password:

https://support.spotify.com/account_payment_help/account_help/change-password/

To log out all devices:

https://support.spotify.com/account_payment_help/account_basics/can-i-sign-out-of-my-account-if-im-s...

Let me know if I can help with anything else!

Has this solved your issue? If it has please click  ‘Accept as a Solution’ and consider adding a ‘Like’!