Account access

[tag94]

My phone recently went through a total reboot and logged me out of a lot of applications. I got everything else set up accept for my Spotify. I have 2 accounts one that's really old that is associated with my Facebook the other is my actual account that I did up until last week use daily and have the premium membership. I need help getting back into that Spotify, is there any to look up my account info by debit card?

[gryffyn · Accepted solution]

Hey tag94,

You will need to contact the Spotify Accounts team to resolve this issue. The easiest way to do that is by messaging SpotifyCares on Facebook or Twitter, or by using the Spotify Support contact form. They usually respond within 48 hours!

If you have any other questions, I would be glad to help.

[tag94]

Thank you! I will try that