Account already used

[Pey_gardner]

Hi I just created a Spotify account and I am signing up for premium 0.99 cents for 3 months deal and it says I already have used a free trial or discount so I have to pay the $10. Which I haven't used a discount yet I just made an account. Help please

[crematedman]

@Pey_gardner hey there, sorry to hear you're having issues with your payment,

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP.

Let me know if you need help with anything else!