Solved: Account country

ThéodoreNc · 2020-03-08

Plan

Free/Premium

Country

France

Device

iPhone 7 Plus

Operating System

iOS 13.3

My Question or Issue

Hey, I currently live in France and got a premium account with a French credit card. The thing is, I used to live in USA and I don’t care about all the French music suggested in the playlists, etc. How do get my account back to USA as I can’t do it with the payment options ?

Billy-J · 2020-03-08

Hey @ThéodoreNc, thanks for reaching out to the Community!

The country on your account must match the country that's on your payment method. You won't be able to change the country to the USA unless the payment method gets changed to the USA or move to the USA with a different payment method.

There is some more info on country settings here.

I hope this helps!

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View solution in original post

Billy-J · 2020-03-08

Hey @ThéodoreNc, thanks for reaching out to the Community!

The country on your account must match the country that's on your payment method. You won't be able to change the country to the USA unless the payment method gets changed to the USA or move to the USA with a different payment method.

There is some more info on country settings here.

I hope this helps!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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