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Account does not seem to be created correctly

Account does not seem to be created correctly

when i go into my account profile my device username does not show and i can not edit my details  or change password, says i need to go to facebook. think this may be causing me issue to not be able to use premium account on my phone. my son sent me invitation to premium which works fine on my pc but cant get it to recognize premium on my android phone.

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1 Reply

Hey @smercier, welcome to the community!

 

Sounds like you may have more than one Spotify account. Let's try following these steps to check if you do. You might be logging into the wrong account on your Android phone.

 

If you only have one account that's set up via Facebook, you'll need to tap the blue "Log in with Facebook" button, instead of just typing your Facebook details on the Spotify app.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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