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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9926 Views
  • 3 replies
  • 9 likes
  • Security
  • 9926 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494016 Views
  • 981 replies
  • 112 likes
  • Account
  • 494016 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213988 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213988 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122699 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122699 Views
  • 72 replies
  • 12 likes

Superuser Contribution 30 minutes of ad-free music not working

I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happen often enough where it would happen a few times a ...

  • Newbie
  • I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happe...
  • plm12334
  • Newbie
  • 15573 Views
  • 2 replies
  • 40 likes
  • 15573 Views
  • 2 replies
  • 40 likes

Logg in

hi when I log into my account I get logged out. I try to reset the password but I do not get an e-mail when I use my username.

  • Casual Listener
  • hi  when I log into my account I get logged out. I try to reset the password but I do not get an e-mail when I use my username. 
  • TrumpeK
  • Casual Listener
  • 575 Views
  • 3 replies
  • 0 likes
  • 575 Views
  • 3 replies
  • 0 likes

Spotify showing my real name rather than username

I have setup a username in Spotify, but when I try to share playlists it shows my real name rather than my username. Is there a way to have it show my username instead? I am not wanting people I don't know to know my real full name.

  • Newbie
  • I have setup a username in Spotify, but when I try to share playlists it shows my real name rather than my username. Is there a way to have it show my username instead? I am not wanting people I don'...
  • FFXVFTW
  • Music Fan
  • 1157 Views
  • 1 replies
  • 0 likes
  • Account
  • 1157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adicionar Familiar a Plano Premium

Todos moramos no mesmo endereço, mas recebi um e-mail dizendo que não foi possível verificar a minha conta e tiraram o spotify premium, estou com o free.Meu irmão me mandou o convite novamente mas quando coloco o endereço diz que não é possível eu en...

  • Newbie
  • Todos moramos no mesmo endereço, mas recebi um e-mail dizendo que não foi possível verificar a minha conta e tiraram o spotify premium, estou com o free. Meu irmão me mandou o convite novamente mas ...
  • Julian
  • Moderator
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tengo problemas con el cobro de una cuenta que ya no está activa.

Hace mas de un mes desactive mi cuenta de spotify, sin embargo aún me aparece el cobro de ésta asociada a mi tarjeta, quisiera saber que debo hacer para que no me sigan cobrando un servicio que no ocupo y que pasa con el cobro que me hicieron este me...

  • Visitor
  • Hace mas de un mes desactive mi cuenta de spotify, sin embargo aún me aparece el cobro de ésta asociada a mi tarjeta, quisiera saber que debo hacer para que no me sigan cobrando un servicio que no oc...
  • Julian
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

I can't find myself on Spotify for artists?

I tried copying the spotify url from my profile and i can't hit add after i paste it? What am i doing wrong? And why is this so difficult?

  • Casual Listener
  • I tried copying the spotify url from my profile and i can't hit add after i paste it? What am i doing wrong? And why is this so difficult?
  • Hubo
  • Community Legend
  • 13987 Views
  • 3 replies
  • 0 likes
  • Account
  • 13987 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ads in Spanish

Since I've gotten Spotify I've been using it on a regular basis, however, I keep getting adverts in Spanish. I live in central Florida, where there is a minority of Spanish-speakers, but I don't speak it and it's very annoying to hear it. I do not kn...

  • Casual Listener
  • Since I've gotten Spotify I've been using it on a regular basis, however, I keep getting adverts in Spanish. I live in central Florida, where there is a minority of Spanish-speakers, but I don't spea...
  • RileztheKat
  • Casual Listener
  • 708 Views
  • 3 replies
  • 1 likes
  • Other
  • 708 Views
  • 3 replies
  • 1 likes

Student Discount

I have been payment for student premium account . However this month the payment for a normal one. I dont understand why i have been charged the normal premium amount.

  • Casual Listener
  • I have been payment for student premium account . However this month the payment for a normal one. I dont understand why i have been charged the normal premium amount.  
  • Sberhane
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Solved!! Spotify for Artists "find yourself" isn't working.

Hello.I have copied and pasted my user url into the blank bar provided and it won't do anything. I've then clicked "can't find yourself?" and followed given instructions and the add button is still greyed out!please help.cheers

  • Newbie
  • Hello. I have copied and pasted my user url into the blank bar provided and it won't do anything. I've then clicked "can't find yourself?" and followed given instructions and the add button is still...
  • Maxim
  • Spotify Star
  • 5340 Views
  • 3 replies
  • 0 likes
  • 5340 Views
  • 3 replies
  • 0 likes

country didnt changed

Hello, im living in austria since half an year and yesterday i bought my family account for my family and me. but my country was not changed in those 6 months, wich i did not knew, so my family members are not able to join my abo. Could you fix that ...

  • Newbie
  • Hello, im living in austria since half an year and yesterday i bought my family account for my family and me. but my country was not changed in those 6 months, wich i did not knew, so my family membe...
  • Luke
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution transferring playlists

so, my brother and I shared an account, now we have family and I still have the playlist on my account how do I just GIVE the playlist to him without it being on my account?

  • Newbie
  • so, my brother and I shared an account, now we have family and I still have the playlist on my account how do I just GIVE the playlist to him without it being on my account?
  • Julian
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Mystery charge

Just checked my bank account I've been charged $119.88 on march 26 2018 by spotify premium, reimbursed $119.88 on april 5 2018 by them. the problem is I've never gave my banking info to spotify, nor have I done any of their free trials. I first got s...

  • Newbie
  • Just checked my bank account I've been charged $119.88 on march 26 2018 by spotify premium, reimbursed $119.88 on april 5 2018 by them. the problem is I've never gave my banking info to spotify, nor ...
  • Robert_W
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Have another account with Premiuim but forgot password and email

Seems like a bit of a weird thing to happen, but mom has an account with Premium, but she logged out of it by accident. We can’t remember the password and for some reason, none of the emails we have work. Is there someone or some way to change the pa...

  • Newbie
  • Seems like a bit of a weird thing to happen, but mom has an account with Premium, but she logged out of it by accident. We can’t remember the password and for some reason, none of the emails we have ...
  • Robert_W
  • Community Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Family account invitation defaults to different account

Hi, Trying to send my son an invite to join the family account but when he accepts via email it defaults to an old account of his which has no association with the email on the link. Ive checked his spotify account that we are trying to linl and emai...

  • Newbie
  • Hi,  Trying to send my son an invite to join the family account but when he accepts via email it defaults to an old account of his which has no association with the email on the link. Ive check...
  • Robert_W
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Others effecting my recommendations

Hi there, I have a family subscription, so everyone has their own account in my family, which is great. My issue is that when we are in a car travelling or listen to music together, we are not going to keep using our individual accounts to listen to ...

  • Casual Listener
  • Hi there,   I have a family subscription, so everyone has their own account in my family, which is great. My issue is that when we are in a car travelling or listen to music together, we are n...
  • Luke
  • Spotify Star
  • 480 Views
  • 3 replies
  • 0 likes
  • Other
  • 480 Views
  • 3 replies
  • 0 likes

never finished transferring my student account to my new account.

never finished transferring my student account to my new account. can a rep help me with this process today? i was working with someone through a quick and easy live chat window but now cant find it.

  • Newbie
  • never finished transferring my student account to my new account. can a rep help me with this process today? i was working with someone through a quick and easy live chat window but now cant find it....
  • Robert_W
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Filled in a random email and dont remember my password, only phone connected

So I installed spotify 1,5 week ago, and filled in a random email, and now i wont remember my password, so icant login if I log out somewhereplease help,Appelkoeknl is my login !

  • Newbie
  • So I installed spotify 1,5 week ago, and filled in a random email, and now i wont remember my password, so icant login if I log out somewhere please help, Appelkoeknl is my login !
  • Robert_W
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 363 Views
  • 1 replies
  • 0 likes

Family Plan Not Working

Renewed our family membvership yesterday after a recent CC was hacked. Paid for the premium account renewal, and now none of our spotify accounts have premium access. Super inconvenient, especially because you guys dont even have a customer service n...

  • Newbie
  • Renewed our family membvership yesterday after a recent CC was hacked. Paid for the premium account renewal, and now none of our spotify accounts have premium access. Super inconvenient, especially b...
  • Robert_W
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Perso la mail

Buon pomeriggio, non ricordo più la mail che corrisponde al mio account.. devo annullare l’abbonamento premium ma non ho idea di come fare ...

  • Newbie
  • Buon pomeriggio, non ricordo più la mail che corrisponde al mio account.. devo annullare l’abbonamento premium ma non ho idea di come fare ...
  • imattolo
  • Community Legend
  • 2030 Views
  • 1 replies
  • 0 likes
  • Account
  • 2030 Views
  • 1 replies
  • 0 likes

cannot log in after downloading in new device

hello everybody! i got a new computer so i had to download Spotify again but to complete the process i'm asked to write my username and password, which i recently changed. unfortunately the pop-up window shakes a bit as if my password/username wasn't...

  • Newbie
  • hello everybody!   i got a new computer so i had to download Spotify again but to complete the process i'm asked to write my username and password, which i recently changed. unfortunately the ...
  • Robert_W
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes