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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653887 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734360 Views
18 replies
29 likes
Hi,I would like to move from Apple Music to Spotify but I really don't know how to transfer my Apple Music library data into Spotify (Without loosing any metadata).I want to know if there is a way to move/copy my Apple Music library including the pla...
Hi, I would like to move from Apple Music to Spotify but I really don't know how to transfer my Apple Music library data into Spotify (Without loosing any metadata). I want to know if there is a wa...
Casual Listener
24812 Views
2 replies
3 likes
I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today
I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today
Community Legend
389 Views
1 replies
0 likes
first of all Im not satisfied with the service. For example I cannot get any help (is there a support team?), i didnt get any notification that my free month has finished and i was not going to prolong it as im not satisfied with the service. my payp...
first of all Im not satisfied with the service. For example I cannot get any help (is there a support team?), i didnt get any notification that my free month has finished and i was not g...
Spotify Star
342 Views
1 replies
0 likes
I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. I'm curious if there's a possibility to change the ...
I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. ...
Spotify Star
755 Views
1 replies
1 likes
My credit card is used, but i don't know for which account. Is there a way to see which email is connected to my credit card?
My credit card is used, but i don't know for which account. Is there a way to see which email is connected to my credit card?
Spotify Legend
1299 Views
1 replies
0 likes
I am using an iPhone and subscribing via Apple ID. Due to issues with the credit card, the first attempt to charge was rejected. Subsequently a 2nd attempt was made and successful. I received the email receipt but am still not able to access premium ...
I am using an iPhone and subscribing via Apple ID. Due to issues with the credit card, the first attempt to charge was rejected. Subsequently a 2nd attempt was made and successful. I received the ema...
Casual Listener
1291 Views
2 replies
0 likes
Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was able to do all this and I really doubt she made it to ...
Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was abl...
Spotify Star
440 Views
1 replies
0 likes
i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't i would love for some help
i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't 😕 i w...
Composer
414 Views
1 replies
0 likes
Hallo ich habe gestern gemerkt, dass ich zwei Accounts habe. Account A ist alt, hat kein Premium-Abo, nur wenige Playlists – hinterlegt ist meine Hauptmailadresse *snip* Account B ist der aktuelle Account, mit Premium-Abo, Playlists und ich bin via F...
Hallo ich habe gestern gemerkt, dass ich zwei Accounts habe. Account A ist alt, hat kein Premium-Abo, nur wenige Playlists – hinterlegt ist meine Hauptmailadresse *snip* Ac...
Spotify Legend
455 Views
1 replies
0 likes
Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message "Sorry there has been a temporary error, please try again later." Can anyone on the spotify team look into this? Much appreciated. Thank you
Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message "Sorry there has been a temporary error, please try again later." Can anyone on the spotify te...
Newbie
531 Views
1 replies
0 likes
Hello. Recently, Spotify was added to my country, Romania,but into my settings, my country is USA and I can't change it. Any help? EDIT: I am connected with my Facebook account and it has at country "Romania"
Hello. Recently, Spotify was added to my country, Romania,but into my settings, my country is USA and I can't change it. Any help? EDIT: I am connected with my Facebook account and it ...
Music Fan
386 Views
1 replies
0 likes
I have the same problem, it was recently launched in south africa too but the country field is inactive so i change it
I have the same problem, it was recently launched in south africa too but the country field is inactive so i change it
Spotify Legend
1072 Views
1 replies
0 likes
When I sign in Spotify for the first time I choose "Sign in with FB". But the DOB on Spotify isn't correct and I can't change it.Spotify guides me to the FB account setting to modify my DOB but whatever I do nothing change on the Spotify account.Did ...
When I sign in Spotify for the first time I choose "Sign in with FB". But the DOB on Spotify isn't correct and I can't change it. Spotify guides me to the FB account setting to modify my DOB but wha...
522 Views
0 replies
2 likes
Hello spotify i have been a subscriber of youre service for more than a year now , but since i pay via mobile payment , and just now just topped up some credits to my phone. to be able to continue my subscription this message has appear via mobile pa...
Hello spotify i have been a subscriber of youre service for more than a year now , but since i pay via mobile payment , and just now just topped up some credits to my phone. to be able to cont...
904 Views
0 replies
1 likes
I'm an expat living in Hong Kong and Spotify assumed I can read Chinese so they were sending me Chinese emails. After contacting them to ask to change the language of my notification emails to English, one of their very smart agents cancelled my subs...
I'm an expat living in Hong Kong and Spotify assumed I can read Chinese so they were sending me Chinese emails. After contacting them to ask to change the language of my notification emails to Englis...
479 Views
0 replies
1 likes
When I type my username and password it says that incorrect but it's not. I even tried resetting the password it won't work. please help
When I type my username and password it says that incorrect but it's not. I even tried resetting the password it won't work. please help
Community Legend
1488 Views
7 replies
0 likes
My Spotify says I'm offline and doesn't work I logged out and logged in again but the problem didn't solve Please help me I really don't know what to do
My Spotify says I'm offline and doesn't work I logged out and logged in again but the problem didn't solve Please help me I really don't know what to do
Music Fan
1230 Views
7 replies
1 likes
Hello,I have two spotify accounts (not sure how it happened), one with my regular gmail account and one with my student email. I use my gmail spotify account the most, but want to qualify for the student discount. Is there a way to merge the two acco...
Hello, I have two spotify accounts (not sure how it happened), one with my regular gmail account and one with my student email. I use my gmail spotify account the most, but want to qualify for the s...
Newbie
692 Views
1 replies
0 likes
I had the 3-month trial subscription which just ended today, I was automaticlly charged $9.99 to continue the premium subscription for this month which I have decided I do not want. I have cancelled my Premium subscription and went back to Free, but ...
I had the 3-month trial subscription which just ended today, I was automaticlly charged $9.99 to continue the premium subscription for this month which I have decided I do not want. I have cancelled ...
Spotify Legend
988 Views
1 replies
0 likes
So here's my problem: My phone won't let me use my username and password to sign into my account. However, I can sign in on my computer and tablet using the same username/password and the app let one of my friends sign in when they tried on my phone....
So here's my problem: My phone won't let me use my username and password to sign into my account. However, I can sign in on my computer and tablet using the same username/password and the ap...
Community Legend
515 Views
1 replies
0 likes
