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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89045 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
759564 Views
18 replies
29 likes
Hi! I have one problem. Till now I used my Spotify premium, polish version, but I am living in Switzerland. I was paying in polish currency every month. Now I see information, that using my polish Spotify in Switzerland is no more possible. There is ...
Hi! I have one problem. Till now I used my Spotify premium, polish version, but I am living in Switzerland. I was paying in polish currency every month. Now I see information, that using my polish Sp...
Community Legend
657 Views
1 replies
0 likes
I download the app, reset my password a couple of times, and when i pinch my email/username with the password it shows logging in and then goes back to login, not even saying that my password is incorrect.
I download the app, reset my password a couple of times, and when i pinch my email/username with the password it shows logging in and then goes back to login, not even saying that my password is inco...
Community Legend
545 Views
1 replies
1 likes
Hi, I just purchased the premium yesterday (anh now I'm on 30 days trial) and when I open my spotify account there isn't radio in it, either on ios devices or on windows 10. I wonder if there is a sever problem or it happens only to my account Thanks
Hi, I just purchased the premium yesterday (anh now I'm on 30 days trial) and when I open my spotify account there isn't radio in it, either on ios devices or on windows 10. I wonder if there is a se...
Composer
1145 Views
8 replies
0 likes
Dear Spotify Team, I have created an account on spotify some years back and now I cannot connect to facebook using the Connect to Facebook button under Settings -> Social. When I try to directly use the Facebook Login as Username and Password - it sa...
Dear Spotify Team, I have created an account on spotify some years back and now I cannot connect to facebook using the Connect to Facebook button under Settings -> Social. When I try...
834 Views
0 replies
7 likes
Someone is using my account and deleted all of my playlist and unfollow all of my artists even I’ve changed my password he/she still can access my account what can I do?
Someone is using my account and deleted all of my playlist and unfollow all of my artists even I’ve changed my password he/she still can access my account what can I do?
Spotify Star
790 Views
3 replies
0 likes
On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalling and reinstalling.
On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalli...
Spotify Star
647 Views
3 replies
0 likes
I am actually writing this on my wife's free account since my paid account won't let me log in no matter what we try..online, on the desktop app, or on the iphone app. Talk about frustrating! So this morning Spotify decided, on its own, to log me out...
I am actually writing this on my wife's free account since my paid account won't let me log in no matter what we try..online, on the desktop app, or on the iphone app. Talk about frus...
Spotify Legend
482 Views
1 replies
0 likes
I was wondering if there was anyway to change an account's email to another account's email. Ex: *snip* to *snip* I had a small problem when my dad started a family premuim account as I had already started an account with the email I would like to us...
I was wondering if there was anyway to change an account's email to another account's email. Ex: *snip* to *snip* I had a small problem when my dad started a family premuim account ...
Community Legend
430 Views
1 replies
0 likes
Sorry, bit of a long winded title. I disconnected my premium account from Facebook as I wanted to have it connected to just my email. However I didn't realize that I wouldn't be able to log in to that account anymore. Problem is, that account was a p...
Sorry, bit of a long winded title. I disconnected my premium account from Facebook as I wanted to have it connected to just my email. However I didn't realize that I wouldn't be able to log in to tha...
Spotify Legend
467 Views
1 replies
0 likes
Ultimamente ho letto online dei profili craccati e,siccome io uso un account free (per mia fortuna) non e' nemmeno sorto il dubbio di una possibile mail da parte di Spotify. Ieri, invece, nella mia casella di posta mi e' arrivata la suddetta mail.Son...
Ultimamente ho letto online dei profili craccati e,siccome io uso un account free (per mia fortuna) non e' nemmeno sorto il dubbio di una possibile mail da parte di Spotify. Ieri, invece, nella mia c...
Newbie
390 Views
1 replies
0 likes
Hi,I recently subscribed to the student premium version of Spotify and I was suppose to get an email confirmation but it's been 3 days and I have not gotten anything. I have checked **bleep** and main email account but have found nothing. Can anyone ...
Hi, I recently subscribed to the student premium version of Spotify and I was suppose to get an email confirmation but it's been 3 days and I have not gotten anything. I have checked **bleep** and m...
Composer
518 Views
1 replies
0 likes
Hi I recently moved from Canada to Egypt and I wanted to change my country on spotify but it wont give me an option to change my country. The only thing that pops up is my previous country that lived in and nothing else.
Hi I recently moved from Canada to Egypt and I wanted to change my country on spotify but it wont give me an option to change my country. The only thing that pops up is my previous country that lived...
Composer
446 Views
1 replies
0 likes
Spotify does not recognize my e-mail for one week (and hence I can't access my account anymore).Usual FAQ does not answer.Is there any Spotify hotline or e-mail to get technical support?Thanks for your help
Spotify does not recognize my e-mail for one week (and hence I can't access my account anymore). Usual FAQ does not answer. Is there any Spotify hotline or e-mail to get technical support? Thanks ...
Spotify Legend
1279 Views
1 replies
0 likes
Hiso Spotify finally came to Israel and I download the iPhone app (using iPhone X) but it won’t log in. It will say “your email and password combination does not match a Spotify account”.i did however logged in safari...so I tried uninstalling and in...
Hi so Spotify finally came to Israel 🙂 and I download the iPhone app (using iPhone X) but it won’t log in. It will say “your email and password combination does not match a Spotify account”. ...
Spotify Legend
484 Views
1 replies
0 likes
My old Spotify account is linked to my Facebook account.The thing is, I want to be able to link my new account to my Facebook account, and not the old one.Is there anyway I can remove it myself, or do I ask staff?
My old Spotify account is linked to my Facebook account. The thing is, I want to be able to link my new account to my Facebook account, and not the old one. Is there anyway I can remove it myself, ...
Community Legend
777 Views
3 replies
0 likes
Upgraded to Family Plan, and the invites are not working...they email redirects the invitee to the account page but the redeem option is not there.....just general account info and links to update payment methods....this is driving me crazy
Upgraded to Family Plan, and the invites are not working...they email redirects the invitee to the account page but the redeem option is not there.....just general account info and links to update pa...
336 Views
0 replies
1 likes
Hi everyone, So I've had a premium Spotify account for around six months or so which I use on my mobile most of the time. The only problem is I can't log in to this account on another device and can't log out of Spotify on my phone as Spotify doesn't...
Hi everyone, So I've had a premium Spotify account for around six months or so which I use on my mobile most of the time. The only problem is I can't log in to this account on another device ...
Spotify Legend
347 Views
1 replies
0 likes
I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the password for that old account, the only thing I do k...
I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the p...
Composer
1049 Views
1 replies
0 likes
i TURNED OFF THE SHUFFLE AND AFTER RESTART PC COME BACK
i TURNED OFF THE SHUFFLE AND AFTER RESTART PC COME BACK
Spotify Legend
1573 Views
1 replies
0 likes
Buen dia, Me cobraron dos veces como universitario y aun mi cuenta es gratis??A quien debo dirigirme???
Buen dia, Me cobraron dos veces como universitario y aun mi cuenta es gratis?? A quien debo dirigirme???
Moderator
550 Views
1 replies
0 likes
