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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 175045 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 175045 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11578 Views
  • 6 replies
  • 11 likes
  • Security
  • 11578 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517052 Views
  • 986 replies
  • 113 likes
  • Account
  • 517052 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126261 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126261 Views
  • 74 replies
  • 12 likes

Superuser Contribution Upgrade to premium not possible

Hello, i have the following issue: i used a 60 day premium test ans a choosed to login via facebook. after a couple of days i decided to use all premium features but i wanted to change to kind of registration and the kind of login via facebook. i del...

  • Newbie
  • Hello,   i have the following issue:   i used a 60 day premium test ans a choosed to login via facebook. after a couple of days i decided to use all premium features but i wanted to cha...
  • SergioDavid
  • Roadie
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento de boleto não liberado

Olá Realizei o pagamento com boleto e ainda minha conta não foi liberada, como proceder?

  • Newbie
  • Olá Realizei o pagamento com boleto e ainda minha conta não foi liberada, como proceder?
  • SergioDavid
  • Roadie
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Account hack ruined my recommendations

Hi there, A few months back, after I got premium but at a time when I wasn't using it much, my account was hacked by someone with awful taste. When I started using it more I noticed there was someone else on it and managed to stop them by changing my...

  • Newbie
  • Hi there,   A few months back, after I got premium but at a time when I wasn't using it much, my account was hacked by someone with awful taste. When I started using it more I noticed there wa...
  • Narankiwi
  • Composer
  • 890 Views
  • 1 replies
  • 0 likes
  • 890 Views
  • 1 replies
  • 0 likes

Superuser Contribution Garder mes playlist en me dissociant de Facebook

Je veux fermer mon ancien compte premium pour me dissocier de Facebook mais comment faire pour retrouver mes playlist sur mon nouveau compte.

  • Newbie
  • Je veux fermer mon ancien compte premium pour me dissocier de Facebook mais comment faire pour retrouver mes playlist sur mon nouveau compte.
  • SergioDavid
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid my monthly premium

Hi, I paid my montly premium via OXXO and my account is not premium yet, My name is Ubaldo Lopez. It has been over 2 days now.

  • Newbie
  • Hi,  I paid my montly premium via OXXO and my account is not premium yet, My name is Ubaldo Lopez. It has been over 2 days now .
  • SergioDavid
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgrade; Lost Playlists

I upgraded to the Premium for Family subscription today and when I logged in my account all my saved songs and playlists dissappeared. Can someone help me please.

  • Newbie
  • I upgraded to the Premium for Family subscription today and when I logged in my account all my saved songs and playlists dissappeared. Can someone help me please. 
  • SergioDavid
  • Roadie
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with loggin in

HiI have a problem with loggin on my account. Yesterday i tried to listen to music but the app logged me out. Problem occurs on every pratform, no matter is that android app, web player or app on windows. When I type correct username and password apl...

  • Casual Listener
  • Hi I have a problem with loggin on my account. Yesterday i tried to listen to music but the app logged me out. Problem occurs on every pratform, no matter is that android app, web player or app on w...
  • SergioDavid
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Country!

I was recently in Ecuador and I change the Country on my account. I'm now back in Ireland and when attempting to change back to Ireland I only have an option for USA or Ecuador. Any ideas anyone? Thanks!

  • Casual Listener
  • I was recently in Ecuador and I change the Country on my account.  I'm now back in Ireland and when attempting to change back to Ireland I only have an option for USA or Ecuador.   Any id...
  • SergioDavid
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Android diz que estou offline e não conecta

Meu app para celular (Android) fez loggout sozinho. Quando vou entrar ele pede para ficar online para poder conectar, sendo que já estou conectado a internet (e tudo está funcionando normal). A mesma mensagem fica aparecendo e não faz o login. Obs: a...

  • Newbie
  • Meu app para celular (Android) fez loggout sozinho. Quando vou entrar ele pede para ficar online para poder conectar, sendo que já estou conectado a internet (e tudo está funcionando normal). A mesma...
  • SergioDavid
  • Roadie
  • 6180 Views
  • 1 replies
  • 0 likes
  • 6180 Views
  • 1 replies
  • 0 likes

Solved!! account problem when unlinked to facebook

Hello, so i have and account that is connected to facebook and i can only connect to it by clicking "connect via facebook"the problem is i dont want it to be connected to facebook, so i go to preferences i click disconnect from facebookthen i want to...

  • Casual Listener
  • Hello,  so i have and account that is connected to facebook and i can only connect to it by clicking "connect via facebook" the problem is i dont want it to be connected to facebook, so i go t...
  • Nico
  • Community Legend
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

i tried to change my username with spotify help with the live chat but I realised I was on the wrong

i tried to change my username with spotify help with the live chat but I realised I was on the wrong account but now I cant get back into my account

  • Newbie
  • i tried to change my username with spotify help with the live chat but I realised I was on the wrong account but now I cant get back into my account
  • TheBrickSlayer
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Account seems to have been hacked

I cannot log in to my Spotify account using my usual details. When I attempt to recover my password, I receive an email in Spanish. I attempted to contact Spotify on Twitter but could not get any joy from there. I have had to cancel two debit cards (...

  • Visitor
  • I cannot log in to my Spotify account using my usual details. When I attempt to recover my password, I receive an email in Spanish. I attempted to contact Spotify on Twitter but could not get any joy...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 284 Views
  • 1 replies
  • 0 likes

Can't log in

Hello, Hopefully what I'm about to say makes sense. I bought Spotify premium yesterday in the account that I've always had logged in on my phone. However today the app logged me out and when I tried to log back in it kept saying incorrect password. I...

  • Newbie
  • Hello,    Hopefully what I'm about to say makes sense. I bought Spotify premium yesterday in the account that I've always had logged in on my phone. However today the app logged me out an...
  • kejt_
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 386 Views
  • 1 replies
  • 0 likes

How do I see shared songs

Hihow can I find all the songs I’ve ever shared with friends via WhatsApp? Thanks

  • Newbie
  • Hi how can I find all the songs I’ve ever shared with friends via WhatsApp? Thanks
  • TheBrickSlayer
  • Roadie
  • 1515 Views
  • 1 replies
  • 0 likes
  • Account
  • 1515 Views
  • 1 replies
  • 0 likes

Solved!! Singles included in albums are different?

Hey all, I am an artist on Spotify and planning to release something like an album soon. I want to release a few songs from the album separately as singles, but still included in the album. How do I go about that? I asked my aggregator and their answ...

  • Casual Listener
  • Hey all,    I am an artist on Spotify and planning to release something like an album soon. I want to release a few songs from the album separately as singles, but still included in the a...
  • mutton
  • Casual Listener
  • 32455 Views
  • 5 replies
  • 1 likes
  • Account
  • 32455 Views
  • 5 replies
  • 1 likes

No pasa mi pago de Spotify Premium

Tengo un problema a la hora de realizar mi pago de Spotify Premium. Ya verifique con mi banco y ellos me dicen que puede ser un problema con Spotify, yo pienso que sí es así ya que he logrado hacer otras compras en linea con la misma tarjeta y si pas...

  • Visitor
  • Tengo un problema a la hora de realizar mi pago de Spotify Premium. Ya verifique con mi banco y ellos me dicen que puede ser un problema con Spotify, yo pienso que sí es así ya que he logrado hacer o...
  • Opampis
  • Newbie
  • 6773 Views
  • 12 replies
  • 3 likes
  • Account
    Premium
    Subscription
  • 6773 Views
  • 12 replies
  • 3 likes

Charged 5.99

I just signed up using a free 60 Day Trial link from my birthday. It took a second to get the website to accept my card. When it did, I was charged 5.99. Why was I charged 5.99 at the start of a free trial? And will I get that money back?

  • Newbie
  • I just signed up using a free 60 Day Trial link from my birthday. It took a second to get the website to accept my card. When it did, I was charged 5.99.   Why was I charged 5.99 at the start ...
  • Keanu_C
  • Community Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Please help me cancel my spotify subscription which I have NEVER USED

June Sydney Australia - got premium and started to get charged but still had the ads, so I actually never did get the full benefit and I am paying for something I have never had so I decided to cancel in Jan 18 and still money is being taken out of m...

  • Newbie
  • June Sydney Australia - got premium and started to get charged but still had the ads, so I actually never did get the full benefit and I am paying for something I have never had so I decided to cance...
  • Keanu_C
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 408 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Opt out of Private Marketplaces third partner data sharing

Regarding the new Private Marketplaces press release: can I opt out if I am a paid subscriber? Copy of the press release: Today we have officially enabled programmatic buying across our audio ads globally. We’re partnering with three of the largest a...

  • Newbie
  • Regarding the new Private Marketplaces press release: can I opt out if I am a paid subscriber?   Copy of the press release:  Today we have officially enabled programmatic buying across o...
  • azinman
  • Casual Listener
  • 938 Views
  • 2 replies
  • 0 likes
  • Security
  • 938 Views
  • 2 replies
  • 0 likes