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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76638 Views

28 replies

0 likes

  • 76638 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

94667 Views

9 replies

2 likes

Account
Login
  • 94667 Views
  • 9 replies
  • 2 likes

Playlist covers disappearing (on both phone and PC)

Hi, It has been a while since some of my personal playlist covers disappeared. I am unable to see them on both my Android app and on my PC.How can I solve that? Best regards, Bruno.

Regular

Hi,   It has been a while since some of my personal playlist covers disappeared. I am unable to see them on both my Android app and on my PC. How can I solve that?   Best regards, &nb...

brunolbqrq

Regular

960 Views

8 replies

0 likes

Account
Other
Premium
  • 960 Views
  • 8 replies
  • 0 likes

Can I use the same credit/debit card for two different accounts?

Long story short, my friend who wants to try premium with the 3 month offer doesn't have a way to pay and I'm wondering if I could use my card which is linked to my own account, to pay for the 0.99 3 month introductory offer. I've seen conflicting in...

Newbie

Long story short, my friend who wants to try premium with the 3 month offer doesn't have a way to pay and I'm wondering if I could use my card which is linked to my own account, to pay for the 0.99 3...

NJlim

Newbie

38064 Views

6 replies

2 likes

Account
Premium
Subscription
  • 38064 Views
  • 6 replies
  • 2 likes

Superuser Contribution Premium didn't cancel

I made an account and got free premium,but I deleted the account and my premium didnt cancel and I forgot my log-in information,can someone please help me fix it,it still charges me for the premium.

Newbie

I made an account and got free premium,but I deleted the account and my premium didnt cancel and I forgot my log-in information,can someone please help me fix it,it still charges me for the premium.

Alfredo

Roadie

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

someone stolen my acc

can u delete it login is dopi1337

Newbie

can u delete it login is dopi1337

Noah

Spotify Star

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country facebook

Hello, I have a Spotify Premium account for a while now. It was created via facebook. I use it everyday.Not long ago, I moved from UK to France. The problem is I cannot change my country on my account. It asking me to change it in the Facebook settin...

Visitor

Hello,   I have a Spotify Premium account for a while now. It was created via facebook. I use it everyday. Not long ago, I moved from UK to France. The problem is I cannot change my country o...

Alfredo

Roadie

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Remove devices

Hi, Will you please remove all the iPhone devices on my account. I don't have iPhone anymore, and I don't want the people to use my account on my old phones. Sincerely Ben

Newbie

Hi,    Will you please remove all the iPhone devices on my account. I don't have iPhone anymore, and I don't want the people to use my account on my old phones.   Sincerely  ...

Noah

Spotify Star

746 Views

1 replies

0 likes

Account
Other
  • 746 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Error al intentar unirse a plan familiar

Hoy he contratado los servicios del plan familiar, pero a la hora de canjear el codigo en los participantes aparece el siguiente error "¡Vaya! Algo no ha ido como debía. Por favor, prueba de nuevo." Tambien he adjuntado una foto. He probado enviando ...

Casual Listener

Hoy he contratado los servicios del plan familiar, pero a la hora de canjear el codigo en los participantes aparece el siguiente error "¡Vaya! Algo no ha ido como debía. Por favor, prueba de nue...

osornios

Spotify Star

20516 Views

34 replies

1 likes

Subscription
  • 20516 Views
  • 34 replies
  • 1 likes

Recently Played - Not My Songs?

I've noticed lately that whenever I go to the tab where it shows recently played songs, I haven't listened to any of these songs, nor know who the artists are;Linhdan NguyenRubi Tu NguyenTee M NguyenTony T NguyenMinh Kendy NguyenTu Lily NguyenLena Sh...

Regular

I've noticed lately that whenever I go to the tab where it shows recently played songs, I haven't listened to any of these songs, nor know who the artists are; Linhdan Nguyen Rubi Tu Nguyen Tee M ...

osornios

Spotify Star

50780 Views

15 replies

24 likes

Account
Login
Security
Subscription
  • 50780 Views
  • 15 replies
  • 24 likes

Superuser Contribution one spotify premium family member not getting invite email

I have tried sending an email invite to one member of my family. He has never receive an invite from spotify though he gets other emails from spotify on his account. All 4 other members are already connected to the family account. I have cancelled an...

Newbie

I have tried sending an email invite to one member of my family. He has never receive an invite from spotify though he gets other emails from spotify on his account. All 4 other members are already c...

Alfredo

Roadie

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist don’t show on new phone

Hi, just got a new I phone x . Ihave downloaded the app, logged in, no playlist saved. I have premium. When’s I access via my Sonos app the playlist are there but this is no good for listening offline. Can you please advise how to retrieve my playlis...

Newbie

Hi, just got a new I phone x . Ihave downloaded the app, logged in, no playlist saved. I have premium. When’s I access via my Sonos app the playlist are there but this is no good for listening offlin...

Alfredo

Roadie

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution email doesnt work

my spotify accound uses an email that was deleted, i logged out and now i cant log back in, this email has been disabled for about 6-7 years and i have never had this problem. i have tried changing my email through the facebook settings but it doesnt...

Visitor

my spotify accound uses an email that was deleted, i logged out and now i cant log back in, this email has been disabled for about 6-7 years and i have never had this problem. i have tried changing m...

Alfredo

Roadie

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution My saved songs from library are gone!!

First i found out that i have on spotify (iphone) different songs that i had, all of them!! none of mine original. then i deleted them a downloaded new ones, then it showed me that some new devices (some other phone) is available and every time switc...

Newbie

First i found out that i have on spotify (iphone) different songs that i had, all of them!! none of mine original. then i deleted them a downloaded new ones, then it showed me that some new devices (...

Alfredo

Roadie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment

I cant renew my spotify premium account. Even though i have use my card a few times. Now its saying the payment failed. Choose another method

Newbie

I cant renew my spotify premium account. Even though i have use my card a few times. Now its saying the payment failed. Choose another method 

Alfredo

Roadie

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account does not seem to be created correctly

when i go into my account profile my device username does not show and i can not edit my details or change password, says i need to go to facebook. think this may be causing me issue to not be able to use premium account on my phone. my son sent me i...

Newbie

when i go into my account profile my device username does not show and i can not edit my details  or change password, says i need to go to facebook. think this may be causing me issue to not be ...

Alfredo

Roadie

379 Views

1 replies

0 likes

Account
  • 379 Views
  • 1 replies
  • 0 likes

E-Mail Adresse vergessen aber Benutzername weiß ich

Hallo, kann mich nicht anmelden da ich meine E-Mail Adresse vergessen habe aber meinen Benutzernamen und Passwort weiß ich, braüchte Hilfe. LG

Newbie

Hallo,   kann mich nicht anmelden da ich meine E-Mail Adresse vergessen habe aber meinen Benutzernamen und Passwort weiß ich, braüchte Hilfe.   LG

MBSS

Newbie

5463 Views

1 replies

0 likes

  • 5463 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bezahlung fehlgeschlagen

Hallo, ich habe seit einigen Tagen Probleme mit dem Bezahlen. Ich konnte sonst immer ohne Probleme mit Paypal zahlen und seit einigen Tagen erhalte ich eine Mail das dies fehlgeschlagen sei und ich meine Bezahldetails ändern soll. Nur akzeptiert Spot...

Visitor

Hallo,    ich habe seit einigen Tagen Probleme mit dem Bezahlen. Ich konnte sonst immer ohne Probleme mit Paypal zahlen und seit einigen Tagen erhalte ich eine Mail das dies fehlgeschlage...

Lukas121

Newbie

14289 Views

4 replies

0 likes

  • 14289 Views
  • 4 replies
  • 0 likes

Pagamento

Olá,Fiz o pagamento da assinatura premium por boleto, o pagamento já caiu na minha conta e meu status ainda é Spotify free.o que posso fazer?

Casual Listener

Olá, Fiz o pagamento da assinatura premium por boleto, o pagamento já caiu na minha conta e meu status ainda é Spotify free. o que posso fazer? 

Bittencourt

Spotify Star

1343 Views

3 replies

0 likes

  • 1343 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with family account

I dont know why but every time that is payment day my child family account exit the program and stay free account. When i try to put back, appears a error mensage and i cant do it. Help me please.

Casual Listener

I dont know why but every time that is payment day my child family account exit the program and stay free account. When i try to put back, appears a error mensage and i cant do it. Help me please.

Joaocassella

Casual Listener

575 Views

2 replies

0 likes

  • 575 Views
  • 2 replies
  • 0 likes

Superuser Contribution Un pare-feu peut bloquer Spotify

Bonjours, Voilà, j'ai un MacBook Pro 2017 et hier mon application spotify installée dessus depuis novembre 2017 s'est mise à avoir des bugs. Je me suis donc déconnectée en pensant que, une fois reconnectée, le problème sera résolue... Lorsque j'essai...

Casual Listener

Bonjours,  Voilà, j'ai un MacBook Pro 2017 et hier mon application spotify installée dessus depuis novembre 2017 s'est mise à avoir des bugs. Je me suis donc déconnectée en pensant que, une foi...

oliviazzzzz

Casual Listener

15752 Views

2 replies

11 likes

Account
  • 15752 Views
  • 2 replies
  • 11 likes

Problemas con pais

Spotify Support Case # 02885542: Cambiar mis datos personales - Cambié de país/ubicación Hace meses intento cambiar mi pais, estoy en Chile solo deseo la cuenta gratis. El sistema no me permite nada, ni ingresar a la cuenta, ni escuchar musica. Cuand...

Casual Listener

Spotify Support Case # 02885542: Cambiar mis datos personales - Cambié de país/ubicación   Hace meses intento cambiar mi pais, estoy en Chile solo deseo la cuenta gratis. El sistema no me perm...

volpin89

Newbie

1710 Views

13 replies

0 likes

Account
Free
Premium
Subscription
  • 1710 Views
  • 13 replies
  • 0 likes