Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Someone has logged into my account and changed the email address and password associated on the account. I have tried tweeting, DM'ing, filling out support form, and sending a reply through the alert email I got. No one is helping. I've been trying t...
Help please.my account was hacked.and recive an email that my email from spotify was changed. I dindt do that.my premium account was hacked. I tried to speak with spotify but.still no reply from then. Please help.
Hi, I'm looking for any support I can get as Spotify does not have an easily available number to call. My account was illegally logged into about half an hour ago and the account email was changed. I can no longer access my original account so I had ...
Is there a way to change my name (not username) without using a Facebook account? I don't have one and do not see the need to make one.
Dear Spotify, I didn´t use you for only one day a now I have a problem with log in but only when I use it as a app on my computer. It always wrote me The username or password is incorrect (error code:3) since I reset password already. Can you please ...
Seems like spotify keeps closing this issue mentioning a workaround that doesn't work:My Spotify app was in offline mode. After an android update I needed to login again. When I use the facebook option I get the message 'you are currently set to offl...
Hola!Hoy he intentado iniciar sesion con mi correo y password y no era posible porque mis datos eran supuestamente incorrectos, aunque lo intente muchas veces y no tengo duda de que estaba todo correcto.Luego le he dado a restablecer password para ve...
my spotify app has signed out on both my mac and iphone, and wont allow me to log back in: telling me that my password or username is wrong, despite the fact they are not. I know this as i can still long into the spotify website with those detailsPle...
Hi. I have downloaded android app to my Samsung galaxy. It keeps saying username or password are wrong. Username is email and is correct. Password is correct although I have reset it. That gets me to my account via the email link but on Apple it says...
I was logged out of my account and tried several passwords but still couldn't log in. I went through the process to reset my password, and after I did, I still couldn't log in with my new password.
I had to change my password. When i did my account will let me sign in however my laptop app and phone app keep saying wrong password. I have reset it three times and I have deleated and reinstalled the apps and restarted the devices. I am about to t...
Hello. I recently tried to login on the app but I could not. I know my email and my password but I still could not get in. So I tried resetting my password and "successfuly" did. Went back to the login part and still could not get in. It's weird beca...
mi correo y mi contrasena es correcta y no puedo entrar en mis dispositivos moviles dice que el nombre o la contrasena no es correcta
Hi! I am a palliative care nurse developing a new service to support patients with advanced dementia/in last hours to days of life. Music is a crucial component of this and I wanted to explore if it would be possible to have a subscription for a hosp...
I upgraded my daughters account to premium as she is too young to qualify for a student account. Crazy High School kids do not qualify but getting off topic. She has logged in using the proper account but all is gone. Anyone have ideas on what we can...
I cannot log in to Spotify on my iPhone nor from my second laptop, getting the message Login Failed- You can only use Spotify abroad for 14 days. I am not abroad, am a premium account holder and my country settings in my profile are correct (the U.S....
I am part of a family plan (which I have checked is NOT cancelled) and have been loving Spotify premium. I created an account with my e-mail and a username (NOT FACEBOOK) and have had NO ISSUES until today. This morning I was suddenly logged out unex...
All of my saved playlists are gone, and in their place is one playlist I have never seen before, filled with music I would never save.\Any way to retrieve my playlists. No idea what happened.Yes I have verified the account on multiple devices Thanks ...
My username danchan56, not the email that’s associated with it will bring up my account. My password is right and yet even when I try password recovery an error says that’s not an active account. I don’t understand how one day I can be perfectly fine...
me ajudem, nao consigo acessar no app do celular e nem no pc, consigo acessar o site ja redefini senha, ja desinstalei e instalei novamente o app e nao consigo acessar..