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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 196802 Views
  • 720 replies
  • 63 likes
  • Account
  • 196802 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101632 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101632 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55015 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55015 Views
  • 58 replies
  • 8 likes

Hacked account

My account was hacked. Stupid enough the person unauthorized using my account, connected there facebook to my account. i was able to contact the person to let them know i would " report them to the local autority for hacking my account'' I dont think...

  • Casual Listener
  • My account was hacked. Stupid enough the person unauthorized using my account, connected there facebook to my account. i was able to contact the person to let them know i would " report them to the l...
  • chuonghenry
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 188 Views
  • 2 replies
  • 0 likes

my account has been disabled

hi my account has been disabled and i would really like it back. please just give me a free subscription account so that i can get my account back.

  • Newbie
  • hi my account has been disabled and i would really like it back. please just give me a free subscription account so that i can get my account back.
  • Nightslash360
  • Roadie
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

impossible de se connecter à un compte famille

Bonjour, J'ai été invité à compte famille et depuis deux jours j'essaye de finaliser mon inscription sans succes.A l'étape de l'opération "ConfirmationFélicitations ! Vous êtes sur le point de rejoindre le programme familial de XXX." apparait à chaqu...

  • Newbie
  • Bonjour,   J'ai été invité à compte famille et depuis deux jours j'essaye de finaliser mon inscription sans succes. A l'étape de l'opération "Confirmation Félicitations ! Vous êtes sur le po...
  • Segolne6
  • Casual Listener
  • 753 Views
  • 1 replies
  • 0 likes
  • 753 Views
  • 1 replies
  • 0 likes

Payment for Premium taken from my account but account not active

I had to cancel my premium subscription due to money issues and it has been taken out of my account on the 21st Dec. I am happy to nt get this refunded but I am still not able to login to my premium account therefore not getting the premium service I...

  • Visitor
  • I had to cancel my premium subscription due to money issues and it has been taken out of my account on the 21st Dec. I am happy to nt get this refunded but I am still not able to login to my premium ...
  • 153 Views
  • 0 replies
  • 0 likes
  • Premium
  • 153 Views
  • 0 replies
  • 0 likes

Kan niet inloggen

Als ik wil inloggen op de app op mij. iPhone zegt hij dat ik al een account heb. Ook via Facebook lukt het niet. Via de spotify website kan ik wel inloggen en bij mijn gegevens. Wie weet hoe ik dit kan oplossen?

  • Newbie
  • Als ik wil inloggen op de app op mij. iPhone zegt hij dat ik al een account heb. Ook via Facebook lukt het niet. Via de spotify website kan ik wel inloggen en bij mijn gegevens. Wie weet hoe ik dit k...
  • Johnret
  • Newbie
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Changing country box greyed out

Hi, I joined spotify when I lived in Germany but have since moved home to Ireland. I am trying to join the premium family subscription but I can't seem to change my country to Ireland? When I go to my account details and click edit, the "country" dro...

  • Newbie
  • Hi,   I joined spotify when I lived in Germany but have since moved home to Ireland. I am trying to join the premium family subscription but I can't seem to change my country to Ireland? When ...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Unable to reconnect memebers on my family account.

I am unable to reconnect my wife and daughter to my familiy account. They missed to answer a spotify email in time and whenever I send them an invitation now they fail to connect and get the message "oops, something went wrong.." instead.My eldest da...

  • Newbie
  • I am unable to reconnect my wife and daughter to my familiy account. They missed to answer a spotify email in time and whenever I send them an invitation now they fail to connect and get the message&...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Unable to change county

I have a Danish account and wanted to change it to Dutch as I am living in NL and want to use a Dutch payment method instead. When I go to edit account details the country drop down is not clickable. It also seems like I have to change the country to...

  • Newbie
  • I have a Danish account and wanted to change it to Dutch as I am living in NL and want to use a Dutch payment method instead. When I go to edit account details the country drop down is not clickable....
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Unable to change my country

Hello, I have a premium account.I am trying to change my country because I am living in Belgium.I created my account with facebook. I am in Belgium in Facebook. But I am still in France in Spotify. So, I am unable to change my credit card, and I am n...

  • Newbie
  • Hello,   I have a premium account. I am trying to change my country because I am living in Belgium. I created my account with facebook. I am in Belgium in Facebook. But I am still in France ...
  • 125 Views
  • 0 replies
  • 0 likes
  • Premium
  • 125 Views
  • 0 replies
  • 0 likes

Unable to change country information

Having searched before posting this seems like a common problem but I still need help. I recently moved to the UK from Canada. I have a premium account and following the change country instructions does not work. When I enter my UK payment details it...

  • Casual Listener
  • Having searched before posting this seems like a common problem but I still need help.   I recently moved to the UK from Canada. I have a premium account and following the change country instr...
  • timbow
  • Casual Listener
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

help with the account

Good morning, I would like to join Premium for family done by my husbund but the system can't accepct the invitation.I think I have two spotify free accouts and I don't remember the passwords. Is it possible to delate them and do a new one?

  • Newbie
  • Good morning,   I would like to join Premium for family done by my husbund but the system can't accepct the invitation. I think I have two spotify free accouts and I don't remember the passwo...
  • kejt_
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Delete account + transfer premium

Is this possible? If so, how do I do it? Thanks. *note: I want to change my username, but it seems like this is the only option

  • Visitor
  • Is this possible? If so, how do I do it? Thanks.    *note: I want to change my username, but it seems like this is the only option
  • jsannn
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 188 Views
  • 1 replies
  • 0 likes

Dont have spotify, but you charge my card every month

HelloI dont have a spotify account, but every month you charge my card. What shall I do to stop it. The bank says I have to cancel my card if you cant help me. I can not log into a spotify account I dont have. Can you find out what account is using m...

  • Newbie
  • Hello I dont have a spotify account, but every month you charge my card. What shall I do to stop it. The bank says I have to cancel my card if you cant help me. I can not log into a spotify acc...
  • jsannn
  • Community Legend
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Change country

Hi, i downloaded Spotify when I was in Tokyo, But I was really stationed in Manila. How can I edit my account?

  • Newbie
  • Hi, i downloaded Spotify when I was in Tokyo, But I was really stationed in Manila. How can I edit my account? 
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

please block the following username: uokxsm09qeg0p8l4f0wp27gir

username: uokxsm09qeg0p8l4f0wp27girthe account above is using an unauthorized credit card. Please delete credit card information on that account.

  • Newbie
  • username: uokxsm09qeg0p8l4f0wp27gir the account above is using an unauthorized credit card. Please delete credit card information on that account.
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Can't log in with Facebook

I can't get into my Spotify account. I have an Android Galaxy note 5. When I tap the "log in with Facebook" button, the loading circle spins and almost logs in, and then a text box appears at the bottom of the screen saying "username or password is i...

  • Casual Listener
  • I can't get into my Spotify account. I have an Android Galaxy note 5. When I tap the "log in with Facebook" button, the loading circle spins and almost logs in, and then a text box appears at the bot...
  • 153 Views
  • 0 replies
  • 0 likes
  • Login
  • 153 Views
  • 0 replies
  • 0 likes

Playlists and Subscription gone... log in with facebook still nothing

Okay so my spotify logged out. I went to log back in on the computer and it logged in but it did not have any of my playlists or spotify premium and it looked like a whole differetn account but it had the same picture. I then looked for my account by...

  • Newbie
  • Okay so my spotify logged out. I went to log back in on the computer and it logged in but it did not have any of my playlists or spotify premium and it looked like a whole differetn account but it ha...
  • Grace9116
  • Newbie
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Logging in while abroad

I've been living abroad for the past month on holiday and spotify was working just fine till a couple days ago. I've been signed out of my account and when I try to sign in, it tells me to go to spotify.com and enter my current location to keep liste...

  • Newbie
  • I've been living abroad for the past month on holiday and spotify was working just fine till a couple days ago. I've been signed out of my account and when I try to sign in, it tells me to go to spot...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Cierre sesion, musica se guarda sola

Me ha pasado dos veces, al entrar en la app en mi telefono Android, la sesion se ha cerrado, al ingresar los datos, entra la sesion pero inmediatamente se cierra, me ha tocado entrar a la web, dar en cambiar contrasena, asi logro entrar, pero al esta...

  • Newbie
  • Me ha pasado dos veces, al entrar en la app en mi telefono Android, la sesion se ha cerrado, al ingresar los datos, entra la sesion pero inmediatamente se cierra, me ha tocado entrar a la web, dar en...
  • 190 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Security
  • 190 Views
  • 0 replies
  • 0 likes