Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
4 weeks ago
419 Views
0 replies
7 likes
Security

419 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
Faithless2o
Regular
439906 Views
970 replies
108 likes
Account

439906 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1195392 Views
119 replies
116 likes
Account

1195392 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106892 Views
70 replies
11 likes
Account
Login
Premium

106892 Views
70 replies
11 likes

Wrong Username

Some minutes ago I creat a new Spotify for my Arstist profile. But my Username is not the Username I took... My Username is something like „fhdehhsrhcdtjhhfdf“ and my name is now always forgiven.

PandH
Newbie
Some minutes ago I creat a new Spotify for my Arstist profile. But my Username is not the Username I took... My Username is something like „fhdehhsrhcdtjhhfdf“ and my name is now always forgiven.
2018-04-03 11:05:17 AM
2018-04-03 11:11:59 AM
Maxim
Spotify Star
380 Views
1 replies
0 likes

380 Views
1 replies
0 likes

Solved!! Want to KEEP Ads with Spotify Premium

Hey all, I love Spotify and I wish to go Premium for all the great benefits to provides for my mobile devices. However, I very much like the intermittent ads that Spotify provides when I am listening to a stream of music. It provides a nice break to ...

Avisax
Casual Listener
Hey all, I love Spotify and I wish to go Premium for all the great benefits to provides for my mobile devices. However, I very much like the intermittent ads that Spotify provides when I a...
2014-12-15 6:44:19 AM
2018-04-03 10:56:47 AM
MiauLightouch
Newbie
4627 Views
7 replies
4 likes
Premium

4627 Views
7 replies
4 likes

Solved!! Cannot Get Premium

Dear sir/madam, I created a spotify account which linked to my Facebook account. I got Premium for that account successfully. Now, I don't want to use Facebook anymore, so that I cancelled the Premium subscription, deleted FB account, created a new s...

kieut
Casual Listener
Dear sir/madam, I created a spotify account which linked to my Facebook account. I got Premium for that account successfully. Now, I don't want to use Facebook anymore, so that I cancelled t...
2018-04-03 8:03:42 AM
2018-04-03 8:48:36 AM
kieut
Casual Listener
1719 Views
5 replies
0 likes

1719 Views
5 replies
0 likes

Solved!! 7 day premium trial vs 30 day trial

Hi everyone! So I signed up for the 30 day premium trial on my mac (which ends May 3rd), but when I went to use my iPhone, it said I had just begun my 7 day premium trial.Does my phone have a shorter trial than my laptop or..? When do I start paying?...

danielledickson
Newbie
Hi everyone! So I signed up for the 30 day premium trial on my mac (which ends May 3rd), but when I went to use my iPhone, it said I had just begun my 7 day premium trial. Does my phon...
2018-04-03 3:33:28 AM
2018-04-03 7:16:08 AM
Keanu_C
Community Legend
971 Views
1 replies
0 likes

971 Views
1 replies
0 likes

Solved!! Registrierung funktioniert nicht

Liebe Community, ich habe einen Family Account und meine Familie eingeladen. Mein Sohn konnte sich auch registrieren und alles funktioniert. Bei meiner Tochter klappt die Registrierung nicht. Auf verschiedenen Rechnern und verschiedenen Browsern über...

Zappel1
Regular
Liebe Community, ich habe einen Family Account und meine Familie eingeladen. Mein Sohn konnte sich auch registrieren und alles funktioniert. Bei meiner Tochter klappt die Registrierung nicht. Auf ver...
2017-08-19 10:46:35 AM
2018-04-03 6:58:28 AM
Susu2
Newbie
25746 Views
17 replies
1 likes
Account

25746 Views
17 replies
1 likes

Solved!! Used email from old employer, now can't access account, but still paying for Premium!

I created my account using my email address from previous employer. I changed it before I left, on Facebook, but now I can't access. When I go to apps on Facebook, it shows the new email for Spotify, but when I try to access my account, it will only ...

HSHongKong
Casual Listener
I created my account using my email address from previous employer. I changed it before I left, on Facebook, but now I can't access. When I go to apps on Facebook, it shows the new email ...
2018-04-02 10:37:19 AM
2018-04-03 6:20:09 AM
HSHongKong
Casual Listener
958 Views
2 replies
0 likes

958 Views
2 replies
0 likes

Superuser Contribution Unlinking Facebook?

I want to unlink my Facebook from Spotify. I looked at the help article on the subject, but I don't see a settings option when I click the arrow in the top-right corner. I just see "account" and "log out". Nothing about settings under account. I'm on...

andreareynolds
Newbie
I want to unlink my Facebook from Spotify. I looked at the help article on the subject, but I don't see a settings option when I click the arrow in the top-right corner. I just see "account" and "log...
2018-03-23 5:08:05 PM
2018-04-03 4:42:43 AM
Alfredo
Roadie
925 Views
2 replies
2 likes
Account

925 Views
2 replies
2 likes

Superuser Contribution Cant connect to facebook

i have the windows 10 app for spotify and i click connect to facebook and it opens in the background. when i alt+ tab i can see its open but cant actually acess it. how can i fix this. also trying to link onb spotify website doesnt work

malikiee
Newbie
i have the windows 10 app for spotify and i click connect to facebook and it opens in the background. when i alt+ tab i can see its open but cant actually acess it. how can i fix this. also trying to...
2018-03-31 11:13:56 PM
2018-04-03 4:38:55 AM
Alfredo
Roadie
442 Views
1 replies
0 likes

442 Views
1 replies
0 likes

Superuser Contribution Email Already Taken Error

So earlier, I had decided to delete my old spotify account as I wanted to unlink my Facebook from it but couldn't as I had made the account through Facebook. Anyway, I deleted the account and wanted to make a new account with the same email. However,...

TempAccount2
Newbie
So earlier, I had decided to delete my old spotify account as I wanted to unlink my Facebook from it but couldn't as I had made the account through Facebook. Anyway, I deleted the account and wanted ...
2018-03-30 11:13:09 PM
2018-04-03 4:29:27 AM
Alfredo
Roadie
1215 Views
1 replies
0 likes

1215 Views
1 replies
0 likes

Solved!!Superuser Contribution HOW to change address for Premium Family?

I just upgraded to Premium Family. Before I could invite other family members, the system asked me to key in my home address (as they only allow family members "under one roof" to use the family package). Unfortunately, I made a mistake and need to e...

bizwizzz
Casual Listener
I just upgraded to Premium Family. Before I could invite other family members, the system asked me to key in my home address (as they only allow family members "under one roof" to use the family pack...
2017-01-31 3:56:00 PM
2018-04-03 4:25:08 AM
Alfredo
Roadie
24768 Views
9 replies
1 likes
Account

24768 Views
9 replies
1 likes

Superuser Contribution Change of mailadress

HiIn my account I have my old mailaddress.When I try to change that mailadress to my new one, I have to write my password for old adress and I have forgotten that password.My new mailadress is:*snip*My old one is:*snip*How do I change to new mailadre...

Thomas89
Newbie
Hi In my account I have my old mailaddress. When I try to change that mailadress to my new one, I have to write my password for old adress and I have forgotten that password. My new mailadress is:...
2018-03-30 9:50:14 PM
2018-04-03 4:21:44 AM
Alfredo
Roadie
640 Views
1 replies
0 likes

640 Views
1 replies
0 likes

Superuser Contribution Can't connect to Facebook

Hi Guys I can't connect my Spotify to my Facebook account. I read a few different threats here and then tried manual connection, or the buttons in the apps, tried on my cell, in the dektop app or via browser but somehow every time I log in to Faceboo...

gmietligg
Casual Listener
Hi Guys I can't connect my Spotify to my Facebook account. I read a few different threats here and then tried manual connection, or the buttons in the apps, tried on my cell, in the dek...
2018-03-22 8:27:37 PM
2018-04-03 4:00:06 AM
Alfredo
Roadie
8373 Views
3 replies
1 likes
Account

8373 Views
3 replies
1 likes

Superuser Contribution Unlinking Spotify account from old PSN account

Hello! I would like to unlink my Spotify account from my old PSN account, which I currently have no way to access(forgot the E-Mail address which it is asigned to). I have a new PSN account, which I would really like to use Spotify on, but it isn't p...

Fistsharted
Newbie
Hello! I would like to unlink my Spotify account from my old PSN account, which I currently have no way to access(forgot the E-Mail address which it is asigned to). I have a new PSN ac...
2015-10-19 8:09:29 PM
2018-04-03 3:48:25 AM
Alfredo
Roadie
16804 Views
6 replies
7 likes
Account

16804 Views
6 replies
7 likes

Solved!!Superuser Contribution Email Receipts

We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our spotify subscription. Please make this happen.

gbcmedia
Newbie
We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our ...
2015-01-08 2:14:49 AM
2018-04-03 3:46:22 AM
Alfredo
Roadie
2565 Views
4 replies
2 likes

2565 Views
4 replies
2 likes

Spotify Premium Mischarge?

Hi there, I saw an ad on the Spotify.com website offering premium for €5.99 per month after the first trial month.So I signed up wanting to avail of this offer, I cancelled my Tidal subscribtion to switch over. When I completed everything and entered...

andy_lynch
Casual Listener
Hi there, I saw an ad on the Spotify.com website offering premium for €5.99 per month after the first trial month. So I signed up wanting to avail of this offer, I cancelled my Tidal subscribtion to...
2016-03-13 10:11:54 PM
2018-04-03 1:27:10 AM
christinaypay
Newbie
1708 Views
7 replies
0 likes
Account
Premium
Subscription

1708 Views
7 replies
0 likes

Import from an account to other

Hi all community,I need your help please. I had a free account and there, all my preferred music (Albums, Artists, Playlists, Songs and everyting concerning to). Now, I have a Family Premium Suscription and I would like import all what I have in the ...

LuisH
Casual Listener
Hi all community, I need your help please. I had a free account and there, all my preferred music (Albums, Artists, Playlists, Songs and everyting concerning to). Now, I have a Family Premium Suscri...
2018-03-18 2:10:09 PM
2018-04-02 12:03:21 AM
Luke
Spotify Star
495 Views
3 replies
0 likes
Account

495 Views
3 replies
0 likes

Problems Changing Emails

It promptly states in a bar that I can edit my profile information via facebook instead of using the section "edit profile". The changes have been resent and saved, but there are still no changes made onto my spotify account for my email. It still ha...

student2022
Casual Listener
It promptly states in a bar that I can edit my profile information via facebook instead of using the section "edit profile". The changes have been resent and saved, but there are still no changes mad...
2018-03-31 8:44:15 PM
2018-04-02 11:04:18 PM
user-removed
Not applicable
1102 Views
8 replies
0 likes

1102 Views
8 replies
0 likes

retrieve card data

I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons What do they suggest?

mateusanjosv
Casual Listener
I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons &nb...
2018-04-02 9:08:55 AM
2018-04-02 8:56:29 PM
Maxim
Spotify Star
435 Views
3 replies
0 likes
Account

435 Views
3 replies
0 likes

Can`t log-in with Internet connection?

Hi! I`m having this problem on my phone in the last past days. I can`t connect to Spotify app when I`m connected to the Internet. Offline works just fine! Does anyone know why I`m having these problems?

LiquidSteel
Newbie
Hi! I`m having this problem on my phone in the last past days. I can`t connect to Spotify app when I`m connected to the Internet. Offline works just fine! Does anyone know why I`m having these proble...
2018-04-01 2:44:11 PM
2018-04-02 8:38:22 PM
Luke
Spotify Star
499 Views
3 replies
0 likes

499 Views
3 replies
0 likes

"lost account" no playlists when I log in.

woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to that to see if they were merged. and still there w...

user-removed
Visitor
woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to...
2018-04-02 8:36:32 AM
2018-04-02 8:36:16 PM
Noah
Spotify Star
498 Views
1 replies
0 likes

498 Views
1 replies
0 likes

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