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My account has been hacked

My account has been hacked

What to do when my premium account has been hacked? I have logged out at all devices. Is there any chance I can get my account back?

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4 Replies

Hi Linalarssoon and welcome to the Spotify Community! ๐Ÿ™‚
I'm sorry to hear you are having issues with your account. I highly recommend you follow the instructions outlined here. It's very helpful at guiding the account reset process.
Good luck!

Thank you for answer in such short notice.
I have done all the precautions that the website told me.
Is there anything else I can do?

Hi again! ๐Ÿ™‚

If you have already tried their troubleshooting guide there is an option to get in touch if you need further help. If you click on the contact form option in section 2 it will guide you through some additional questions and allow you to access a live chat feature via the "I still need help" button.
I hope this helps!

Okay, I will give it a try then.
Thanks ๐Ÿ™‚

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