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Account doesnt exist !!!!

Account doesnt exist !!!!

I really need help from spotify. I pay 9,99 for an account called  "leoleesgardens" 

 

The account I'm using now is not the one I want to be on. 

 

I want access to my music or I'd like a refund please !!!!

Plan

Premium

Country

Wales

 

Device

Samsung 

Operating System

Android

 

My Question or Issue

Can u reactivate my account 

 

Reply
1 Reply

Hey @Leoleesgardens

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.

 

You can login to the website with that username to check the status of your subscription, and your receipts.

 

Hope it helps. 🙂

osorniosSpotify Star
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