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Account hacked

Account hacked

my e-mail has change and I cant change my password so I stuck in this hacked account

 

 

im logging in facebook so I can see that thing help me guys hellppp

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2 Replies

Hi. You should get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link (you won't have to login with this link https://www.spotify.com/about-us/contact/contact-spotify-anonymous/ send an e-mail.
Please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.
Spotify aims to reply within 24 hours.

Explain the situation and include as many details as possible, such as;
Your Facebook mail address
Date of birth
Last 4 digits of your credit card
Spotify will need to verify that you're the owner of the account.

my e-mail has change man I cant change my pas or my e-mail.. I can login with facebook account but normaly I cant login with username or pasword only facebook login when I send messege to my e-mail it going to hacker guy e-mail 

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