Help Wizard

Step 1

NEXT STEP

Account hacked

Solved!

Account hacked

Today when I tried listening to something, it said my account was being used somewhere else and they even added a song and made my account a permium family account.

I signed out everywhere and right now I'm trying to change my password, but the link won't. Can I get some help?

Reply

Accepted Solutions
Marked as solution

Hey @hailzfire, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and provide your username and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours.

 

View solution in original post

2 Replies
Marked as solution

Hey @hailzfire, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and provide your username and they can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours.

 

Thank you for the help

Suggested posts