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Account info screen completely screwed

Account info screen completely screwed

I was trying to edit my account details to unlink with Facebook but whenever I click on the edit details button it switches to someone else's account. What the **bleep** Spotify, that's kind of a big security issue there. Also, please tell me how to get rid of the faceook link as I don't use it much anymore and would rather not have anything tied to it.

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1 Reply

Hey @dzirit!

 

Thanks for reaching out to us on the Spotify Community.

 

That's odd, thanks for letting us know!

To un-link Facebook from your account, you can check out the steps here

 

In this case however, we'd recommend reaching out to our Support folks. They'll be able to take a closer look behind the scenes at exactly what's happening.

 

You can reach them one of the below ways:

 

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Facebook - https://www.facebook.com/SpotifyCares (We'd recommend using Private message)

3. Twitter - https://twitter.com/SpotifyCares (We'd recommend using Direct message)

 

We hope this helps, and give us a shout with any questions.

 

Thanks, and take care 🙂

 

/M

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