Account issue

[zgmr_-kwu024a]

My Question or Issue 

 Hi
I payed student premium on Spotify and SheerID confirmed my account and i dont have premium now pls help me.

This my payment message With Turkish

Sayin ATES,5721ile biten kartinizla 14.06.2018 saat 22:59 de,Spotify P0657D8A5F isyerinden 6,99 TL islem yapilmistir. Size ait degilse 444 0 444'u arayiniz. B016

With English 
Say ATES, 5721 finished card on 14.06.2018 at 22:59, Spotify P0657D8A5F work place was done for 6.99 TL. If it is not yours call 444 0 444. B016

[Loxer]

Hi @zgmr_-kwu024a,

Sometimes you have to wait 48 hours for it to get to work.

If that time has passed please contact Spotify here.

Hope it helps 🙂