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Account issues

I have been using Spotify Premium on my iPhone for several months. I downloaded Spotify for my MacBook and when I sign in it does not recognize that I have a Premium membership. What do I need to do to fix this? 

 

Thanks for your time!

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@user-removed wrote:

I have been using Spotify Premium on my iPhone for several months. I downloaded Spotify for my MacBook and when I sign in it does not recognize that I have a Premium membership. What do I need to do to fix this? 

 

Thanks for your time!


Hey! Welcome to the community 🙂 

 

Are you sure you are logging in using the correct details? 

Its amazingly easy to accidentally have two seperate accounts, one with a Spotify username and another via Facebook. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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