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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782461 Views

18 replies

29 likes

  • 782461 Views
  • 18 replies
  • 29 likes

E card- lost the code

I bought an E -card yesterday to a friend but I wrote the wrong mailadress to him. And unfortunately I threw my receipt away I have already sent an message to Spotify but how long will it take until I get an answer? Or is it possible to see the code ...

Casual Listener

I bought an E -card yesterday to a friend but I wrote the wrong mailadress to him. And unfortunately I threw my receipt away 😞 I have already sent an message to Spotify but how long ...

Peter__

Community Legend

1429 Views

5 replies

0 likes

  • 1429 Views
  • 5 replies
  • 0 likes

Charged when cancelled

have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery! Edit: Changed title as moved to own topic

Casual Listener

have cancled my subscription a year ago and sitll get charged monthly to this date. I have used the customer contact form everymonth and nothing ever gets fixed. This is robbery!   Edit: Cha...

Peter__

Community Legend

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

All albums not appearing

Hello, When I bring up an artist's page on both the android app and the web player, I am not seeing their entire available catalog. However, if I search for an individual track from one of the albums, I find it. I can use that track to access the alb...

Casual Listener

Hello, When I bring up an artist's page on both the android app and the web player, I am not seeing their entire available catalog. However, if I search for an individual track from one of the albu...

meahtenoha

Spotify

1314 Views

1 replies

1 likes

  • 1314 Views
  • 1 replies
  • 1 likes

I logged out of my facebook and can't get back on Spotify

So let me explain a little better here. I made up a Facebook acct some time ago so that I can start using spotify and I eventually upgraded to the premium plan and starting paying the 10 bucks a month. My issue is I can't remember any of the Facebook...

Newbie

So let me explain a little better here. I made up a Facebook acct some time ago so that I can start using spotify and I eventually upgraded to the premium plan and starting paying the 10 bucks a mont...

meahtenoha

Spotify

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Signed up, access full account through iphone, but not registered for premium via browser

Is it not possible to be logged in to two devices at the same time, even if only one device is being actively used? I am logged in to the Spotify app on my iphone, but the app is not active (I am not listening). I want to activate/play Spotify via my...

Newbie

Is it not possible to be logged in to two devices at the same time, even if only one device is being actively used?  I am logged in to the Spotify app on my iphone, but the app is not active (I ...

Peter__

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

The Spotify Community Subscription

Im getting updates from topic all the time, but I have turned off subscriptions. What do I do?

Casual Listener

Im getting updates from topic all the time, but I have turned off subscriptions. What do I do?

FOJ

Casual Listener

622 Views

8 replies

0 likes

  • 622 Views
  • 8 replies
  • 0 likes

Getting back playlist..

Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her account, but I cannot subscribe it back or turn it on...

Music Fan

Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her ac...

Peter__

Community Legend

358 Views

1 replies

0 likes

Account
Other
  • 358 Views
  • 1 replies
  • 0 likes

Spotify account merge failed on IPhone

I can log on okay with my computer, but I keep getting this error message on the iPhone.

Newbie

I can log on okay with my computer, but I keep getting this error message on the iPhone.

Taylor

Community Legend

328 Views

1 replies

0 likes

Account
  • 328 Views
  • 1 replies
  • 0 likes

Why is Spotify rejecting my account?

I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as ordering songs, which the webpage does not allow. I bel...

Casual Listener

I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as orde...

KristalPhillips

Casual Listener

1085 Views

6 replies

0 likes

Account
Login
  • 1085 Views
  • 6 replies
  • 0 likes

How to activate spotify premium free trial when already an Unlimited customer?

I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it notifies me that i will have to pay. Thanks for any he...

Newbie

I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it not...

Peter__

Community Legend

1783 Views

1 replies

0 likes

  • 1783 Views
  • 1 replies
  • 0 likes

Free Trial?

I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expired after 48 hours and I had to sign up for the fre...

Newbie

I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expi...

user-removed

Not applicable

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

Can't access playlists

I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I access my old playlists?

Newbie

I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I ...

Peter__

Community Legend

1216 Views

2 replies

0 likes

  • 1216 Views
  • 2 replies
  • 0 likes

Deleted a Playlist?

deleted my playlist called 80s hit

Casual Listener

deleted my playlist called 80s hit

Peter__

Community Legend

325 Views

2 replies

0 likes

Account
  • 325 Views
  • 2 replies
  • 0 likes

Solved!! My account is used somewhere Else

Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?

Regular

Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?

Peter__

Community Legend

1982 Views

5 replies

0 likes

Account
Other
  • 1982 Views
  • 5 replies
  • 0 likes

Solved!! Changing Country Settings

Hi!I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway?Thanks in advance!

Newbie

Hi! I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway? Thanks in ...

Peter__

Community Legend

1096 Views

7 replies

0 likes

  • 1096 Views
  • 7 replies
  • 0 likes

Solved!! My account is used by someone else

Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.

Casual Listener

Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.

Peter__

Community Legend

3643 Views

5 replies

4 likes

  • 3643 Views
  • 5 replies
  • 4 likes

Error 408

I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymore.I provided my card details and everything to beco...

Newbie

I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymo...

Peter__

Community Legend

971 Views

8 replies

0 likes

  • 971 Views
  • 8 replies
  • 0 likes

devices?

Hi where can i see who (which devices) , from which place...are using my account? Thanks for answering

Newbie

Hi  where can i see who (which devices) , from which place...are using my account? Thanks for answering

Thedev

Community Legend

13972 Views

1 replies

0 likes

Free
  • 13972 Views
  • 1 replies
  • 0 likes

recuperar lista

Hola, he borrado hace un momento mi lista favorita sin querer! Existe algun modo de recuperarla?? espero vuestra ayuda. Mi nombre de usuario es Miliu1988 y la lista se llamaba "Las buenas"! Graciass! Espero que haya suerte!

Newbie

Hola, he borrado hace un momento mi lista favorita sin querer! Existe algun modo de recuperarla?? espero vuestra ayuda. Mi nombre de usuario es Miliu1988 y la lista se llamaba "Las buenas"! Graciass!...

Peter__

Community Legend

348 Views

2 replies

0 likes

  • 348 Views
  • 2 replies
  • 0 likes

Solved!! Premium renewal for Student

Hi - I have received an email from Spotify saying my student subscription is coming to and that I can just renew this for another 12 months if I have an NUS or Unidays account. I have enetred my NUS extra number at the http://www.spotify.com/uk/nus/ ...

Newbie

Hi - I have received an email from Spotify saying my student subscription is coming to and that I can just renew this for another 12 months if I have an NUS or Unidays account. I have enetred my NUS ...

Sam

Spotify

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes