Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Getting back playlist..

Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her account, but I cannot subscribe it back or turn it on...

Music Fan

Hi, I also have a playlist that I managed to delete a while back.. It is called "Still love you." Any way for me to recover it? My girlfriend can see it in hers.. And I can find it by going to her ac...

Peter__

Community Legend

443 Views

1 replies

0 likes

Account
Other
  • 443 Views
  • 1 replies
  • 0 likes

Spotify account merge failed on IPhone

I can log on okay with my computer, but I keep getting this error message on the iPhone.

Newbie

I can log on okay with my computer, but I keep getting this error message on the iPhone.

Taylor

Community Legend

399 Views

1 replies

0 likes

Account
  • 399 Views
  • 1 replies
  • 0 likes

Why is Spotify rejecting my account?

I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as ordering songs, which the webpage does not allow. I bel...

Casual Listener

I can connect to the Spotify webpage via my Facebook email address and password, and this works fine. However, I wish to use the Spotify application so that I can do more advanced things such as orde...

KristalPhillips

Casual Listener

1305 Views

6 replies

0 likes

Account
Login
  • 1305 Views
  • 6 replies
  • 0 likes

How to activate spotify premium free trial when already an Unlimited customer?

I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it notifies me that i will have to pay. Thanks for any he...

Newbie

I'm currently a spotify Unlimted user and have noticed there is a 30 day free trial for spotify premium. How do i sign up for this when already a spotify customer? When i click spotify Premium it not...

Peter__

Community Legend

1909 Views

1 replies

0 likes

  • 1909 Views
  • 1 replies
  • 0 likes

Free Trial?

I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expired after 48 hours and I had to sign up for the fre...

Newbie

I signed up for the free trial on the 17th of September. I understand that it's a 30 day trial. I input my credit card information and my Premium was activated. However, the free trial seemingly expi...

user-removed

Not applicable

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Can't access playlists

I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I access my old playlists?

Newbie

I recently renewed my premium account with a different credit card. I can't access my spotify account now. It looks like my play lists have been erased and I have been given a new account. How can I ...

Peter__

Community Legend

1309 Views

2 replies

0 likes

  • 1309 Views
  • 2 replies
  • 0 likes

Deleted a Playlist?

deleted my playlist called 80s hit

Casual Listener

deleted my playlist called 80s hit

Peter__

Community Legend

453 Views

2 replies

0 likes

Account
  • 453 Views
  • 2 replies
  • 0 likes

Solved!! My account is used somewhere Else

Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?

Regular

Hi, My music is keeep pausinh and it says that its used somewhere Else... I have a feeling its one of my devices in Sweden but i changed the password but its still Being used .. Any help?

Peter__

Community Legend

2196 Views

5 replies

0 likes

Account
Other
  • 2196 Views
  • 5 replies
  • 0 likes

Solved!! Changing Country Settings

Hi!I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway?Thanks in advance!

Newbie

Hi! I can not change the country in my settings without getting an unlimited or premium account. But I want to keep my for free account. How can I change the country settings anyway? Thanks in ...

Peter__

Community Legend

1381 Views

7 replies

0 likes

  • 1381 Views
  • 7 replies
  • 0 likes

Solved!! My account is used by someone else

Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.

Casual Listener

Could you please log me out of my account on all devices? I've changed my password, but someone else is still using my account. Would appreciate any help as soon as possible.

Peter__

Community Legend

3892 Views

5 replies

4 likes

  • 3892 Views
  • 5 replies
  • 4 likes

Error 408

I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymore.I provided my card details and everything to beco...

Newbie

I'm at the moment in France but I live in Ireland , spotify did work for the last 20 days here in France without any problems but today the 408 error happened therefore I can't access my music anymo...

Peter__

Community Legend

1207 Views

8 replies

0 likes

  • 1207 Views
  • 8 replies
  • 0 likes

devices?

Hi where can i see who (which devices) , from which place...are using my account? Thanks for answering

Newbie

Hi  where can i see who (which devices) , from which place...are using my account? Thanks for answering

Thedev

Community Legend

14604 Views

1 replies

0 likes

Free
  • 14604 Views
  • 1 replies
  • 0 likes

recuperar lista

Hola, he borrado hace un momento mi lista favorita sin querer! Existe algun modo de recuperarla?? espero vuestra ayuda. Mi nombre de usuario es Miliu1988 y la lista se llamaba "Las buenas"! Graciass! Espero que haya suerte!

Newbie

Hola, he borrado hace un momento mi lista favorita sin querer! Existe algun modo de recuperarla?? espero vuestra ayuda. Mi nombre de usuario es Miliu1988 y la lista se llamaba "Las buenas"! Graciass!...

Peter__

Community Legend

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes

Solved!! Premium renewal for Student

Hi - I have received an email from Spotify saying my student subscription is coming to and that I can just renew this for another 12 months if I have an NUS or Unidays account. I have enetred my NUS extra number at the http://www.spotify.com/uk/nus/ ...

Newbie

Hi - I have received an email from Spotify saying my student subscription is coming to and that I can just renew this for another 12 months if I have an NUS or Unidays account. I have enetred my NUS ...

Sam

Spotify

953 Views

1 replies

0 likes

  • 953 Views
  • 1 replies
  • 0 likes

Asking again

Hello, all sessions of my account have still not been logged out. Can u log out all users please. Acc name: lazermoo

Visitor

Hello, all sessions of my account have still not been logged out. Can u log out all users please. Acc name: lazermoo

Sam

Spotify

403 Views

2 replies

0 likes

Security
  • 403 Views
  • 2 replies
  • 0 likes

All payment methods are failing.

I have been trying to buy Premium subscription however all the details I have tried fails. I have tried with following 1. Firefox, Safari & Chrome - Fails 2. Tried with 2 different VISA card - Fails 3. Tried with Paypal account - Fails I have read th...

Newbie

I have been trying to buy Premium subscription however all the details I have tried fails.   I have tried with following 1. Firefox, Safari & Chrome - Fails 2. Tried with 2 different...

Sam

Spotify

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Downgraded from premium to free even though I paid my bills

I just logged in and I was surprised to see that I have been downgraded even though you have taken my money. WHY?

Casual Listener

I just logged in and I was surprised to see that I have been downgraded even though you have taken my money. WHY?

Sam

Spotify

566 Views

3 replies

0 likes

Account
Premium
Subscription
  • 566 Views
  • 3 replies
  • 0 likes

Solved!! paying for premium, not getting it

Since two months I'm paying the subscription fee for Premium. My account details state however that I am using Spotify Free. Could you please get me what I am paying for? Thanks in advance.

Casual Listener

Since two months I'm paying the subscription fee for Premium. My account details state however that I am using Spotify Free. Could you please get me what I am paying for? Thanks in advance.

Sam

Spotify

677 Views

2 replies

0 likes

  • 677 Views
  • 2 replies
  • 0 likes

I can't remember my email or password

I can't remember my email or password. What do I do?

Newbie

I can't remember my email or password. What do I do?

Thedev

Community Legend

4078 Views

1 replies

2 likes

  • 4078 Views
  • 1 replies
  • 2 likes

Account only shows numbers.

Hi! Im trying to log in to the account which is the owner to this playlist http://open.spotify.com/user/1121479741/playlist/5X2wmiwJnfkDiojlwjyr4h At the moment im logged in to this account "[email protected]". And when i subscribe to that playlis...

Casual Listener

Hi!   Im trying to log in to the account which is the owner to this playlist    http://open.spotify.com/user/1121479741/playlist/5X2wmiwJnfkDiojlwjyr4h   At the moment...

Joe

Community Legend

1099 Views

6 replies

0 likes

  • 1099 Views
  • 6 replies
  • 0 likes