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Accidentally bought Premium

Hey, I went to buy premium with the NUS discount, but didn't realise there was a separate page and when I went to buy it, it didn't ask no questions just updated me I guess with my PayPal details and I expected to be able to put in a discount code or...

Newbie

Hey,   I went to buy premium with the NUS discount, but didn't realise there was a separate page and when I went to buy it, it didn't ask no questions just updated me I guess with my PayPal ...

Taylor

Community Legend

661 Views

1 replies

0 likes

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Solved!! never paid spotify!

had spotify unlimited for 2 months and never realised that i never had enough money in my account to pay and now i am getting put back to the normal version, i am just wondering if i will get charged for not paying and how do i get unlimited again

Newbie

had spotify unlimited for 2 months and never realised that i never had enough money in my account to pay and now i am getting put back to the normal version, i am just wondering if i will get charged...

Joe

Community Legend

758 Views

1 replies

0 likes

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  • 1 replies
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What I am saying is that when I joined I could access music like the Pandaora site

What I am saying is that when I joined I could access music like the Pandaora site. The next day I could not access it without downloading spotify. I want to use it at work but I cannot download it at work. So my question is why did my access to the ...

Casual Listener

What I am saying is that when I joined I could access music like the  Pandaora site. The next day I could not access it without downloading spotify. I want to use it at work but I cannot downloa...

Joe

Community Legend

509 Views

3 replies

0 likes

Account
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Premium account not working.

Sorry for bad english. I have just redeemed my Spotify premium code but when i log in to my accout it dosen't work(Not working on my phone either). When I entered the code I was logged in with my facebook account for some reason. Can that have someth...

Newbie

Sorry for bad english.   I have just redeemed my Spotify premium code but when i log in to my accout it dosen't work(Not working on my phone either). When I entered the code I was logged i...

Taylor

Community Legend

411 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

African credit card but living in germany

Hi guys, i have a big problem because i live in Germany and i only have an african credit card. And if i try to upgrade my spotify account to premium. i receive a message about my currend location because its not possible to access the payment with a...

Newbie

Hi guys, i have a big problem because i live in Germany and i only have an african credit card.  And if i try to upgrade my spotify account to premium. i receive a message about my currend l...

Joe

Community Legend

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
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Error 408 caused by partnership premium and country

I had a premium registrered in Norway, moved to Denmark - closed my premium because I recieved a 12 month free premium through partnership (Telia).

I have closed my own premium and registerd with Telia (more than 1 week ago). When I try to log in i g...

Newbie

I had a premium registrered in Norway, moved to Denmark - closed my premium because I recieved a 12 month free premium through partnership (Telia). <br><br>I have closed my own premium an...

Sam

Spotify

406 Views

2 replies

0 likes

Account
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  • 2 replies
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Premium

I paid for premium yesterday and it still won't let me listen to anything but the free radio

Newbie

I paid for premium yesterday and it still won't let me listen to anything but the free radio

Joe

Community Legend

642 Views

3 replies

0 likes

  • 642 Views
  • 3 replies
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Cant reset password

I try to reset my password via email for a different account but i am not getting an email. What do I do?

Visitor

I try to reset my password via email for a different account but i am not getting an email. What do I do?

Patricia

Spotify Legend

496 Views

2 replies

0 likes

Account
Login
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  • 2 replies
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Family listening to music and change my discover suggestions. Can you reset my listening history

Hey, we have a shared computer, and sometimes my family members don't bother logging me off before they listen to music. They listen to completely different stuff to me, so now my discover selection is completely wrong. No, I don't like Jazz or medit...

Newbie

Hey, we have a shared computer, and sometimes my family members don't bother logging me off before they listen to music. They listen to completely different stuff to me, so now my discover selection ...

Joe

Community Legend

1510 Views

1 replies

3 likes

  • 1510 Views
  • 1 replies
  • 3 likes

Card connected to account

Hi. I have an spotify premium account that suddenly doesn't work. Ive got an email regarding payment fail but when I check my cardtransactions the transaction has been made but from a different card then what's registered under my account/payment set...

Newbie

Hi. I have an spotify premium account that suddenly doesn't work. Ive got an email regarding payment fail but when I check my cardtransactions the transaction has been made but from a different car...

Joe

Community Legend

345 Views

1 replies

0 likes

Account
Premium
Subscription
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  • 1 replies
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problems with fb

Fb shuts off right away sometimes and guess right back to my screen saver!!!! Then i have to log back in all over again on,MY LG phone....it really trips me out..idk what the deals with that

Newbie

Fb shuts off right away sometimes and guess right back to my screen saver!!!! Then i have to log back in all over again on,MY LG phone....it really trips me out..idk what the deals with that

Joe

Community Legend

321 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Upgraded subscription not working abroad

Hi there, I am living in France for the summer and up until today have enjoyed a Free Spotify account in the US. Today I upgraded to an Unlimited Subscription so that I could continue to use Spotify abroad but after recieving confirmation that the up...

Casual Listener

Hi there,   I am living in France for the summer and up until today have enjoyed a Free Spotify account in the US. Today I upgraded to an Unlimited Subscription so that I could continue to u...

Liquefy

Casual Listener

1082 Views

7 replies

0 likes

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Solved!! new pc

Im thinking of getting a new all in one pc, I only use spotify unlimited, so I only play music through my tower pc if I get a new all in one will spotigy let me play it on my new machine useing only unlimited ?

Newbie

Im thinking of getting a new all in one pc, I only use spotify unlimited, so I only play music through my tower pc if I get a new all in one will spotigy let me play it on my new machine useing only ...

Adam

Roadie

507 Views

1 replies

0 likes

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Solved!! Having trouble activating premium trough text message

Hi, yesterday I sent a text to Halebop for spotify premium, but when I tried to activate premium, all I had was a error message.I tried again today but it was the same thing, so I contacted Halebop for support and they told me to take contact with yo...

Casual Listener

Hi, yesterday I sent a text to Halebop for spotify premium, but when I tried to activate premium, all I had was a error message. I tried again today but it was the same thing, so I contacted Halebop...

Thedev

Community Legend

664 Views

3 replies

0 likes

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Ad Content

I'm wondering if there is any way to change my account setting so that the ad content I receive is "work-friendly." I have no problem with advertising, since I'm using Spotify for free. I realize that advertisers help to keep this service free, and f...

Newbie

I'm wondering if there is any way to change my account setting so that the ad content I receive is "work-friendly." I have no problem with advertising, since I'm using Spotify for free. I realize tha...

Thedev

Community Legend

418 Views

1 replies

0 likes

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  • 1 replies
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Premium account not working on iPad

Hey! I´ve had my spotify premium account for several months, but yesterday i could not get access to it on my iphone! How come my acount is no longer working on my iphone?

Newbie

Hey!   I´ve had my spotify premium account for several months, but yesterday i could not get access to it on my iphone!   How come my acount is no longer working on my iph...

Liam

Community Legend

331 Views

1 replies

0 likes

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Continues billing after canceling premium

I cancelled my Premium months ago yet my credit card continues to be billed the $9.99. I am unable to use any of the premium services on my iphone or computer. I have contacted spotify via their contact form and have received no response after 1 week...

Casual Listener

I cancelled my Premium months ago yet my credit card continues to be billed the $9.99. I am unable to use any of the premium services on my iphone or computer. I have contacted spotify via their cont...

Thedev

Community Legend

403 Views

1 replies

0 likes

Account
Premium
Subscription
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  • 1 replies
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Solved!! Can't change back to my own country after being abroad - grayed out!

After having lived in the US for 8 months I've been back to Sweden for 2 weeks and somehow thought it would change automatically as it did when I went over there. No dice though , and I can't go to my profile and change the info there either. It's gr...

Casual Listener

After having lived in the US for 8 months I've been back to Sweden for 2 weeks and somehow thought it would change automatically as it did when I went over there. No dice though , and I can't go to m...

Thedev

Community Legend

804 Views

4 replies

1 likes

Account
  • 804 Views
  • 4 replies
  • 1 likes

How long does it take to get a response?

I e-mail Spotify a few days ago, I really need this sorted soon, anyone know how long it usually takes for them to respond?

Regular

I e-mail Spotify a few days ago, I really need this sorted soon, anyone know how long it usually takes for them to respond?

Robbie

Spotify Legend

2341 Views

12 replies

0 likes

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  • 12 replies
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Help changing credit card info!

All I need to do is change my credit card info to a different credit card number. I cant find anywhere on the website or the mobile app to do this. Help please. thx!

Newbie

All I need to do is change my credit card info to a different credit card number. I cant find anywhere on the website or the mobile app to do this. Help please. thx!

Robbie

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes