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Hi there!
Removed your email to protect your privacy and follow the spotify community terms.
I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.
They can also be reached through their Twitter Handle @SpotifyCares
If you use the online contact form instead of Twitter, make sure to check your inbox and junk folder for an email from Spotify.
Cheers!
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